Comdial Large Screen Speakerphone Reference Manual
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1.2.2 Half-Duplex Speakerphone Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8412F-** when it is operating in full-duplex mode. However, when the 8412F-** is in half-duplex mode or in “speech training” mode, the following guidelines are applicable. These guidelines are also applicable to the 8412S-** whenever it is in speakerphone mode. •Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment. •Speak slightly louder than normal and in a clear voice. For the microphone to best detect your voice, speak within three feet of it and face the telephone. •Raising the volume of the loudspeaker makes it easier for the sound-activated switches in your telephone to select the distant party’s voice. Lowering the volume of the loudspeaker makes it easier for the switches to select your voice. •Since the system takes several seconds to provide the best switching, constant sound patterns—such as elongating your words and playing externally-supplied music—may prevent the sound-activated switches from operating properly. •Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. •If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. •In some situations, such as when either you or the distant party is in a noisy environment, you may have to lift your handset to ensure a clear conversation. Large Screen Speakerphone Manual 1 – 5 GCA70–349 Introducing The Large Screen Speakerphone
·To manually place a call using your speakerphone, 1. Press theINTERCOMor line button. 2. Dial the number. 3. When party answers, speak toward the telephone. ·To automatically dial a number using your speakerphone, 1. Press the preprogrammed speed dial or DSS button and speak toward the telephone when your party answers. ·To answer a call with your speakerphone, 1. Press theINTERCOMor line button with flashing red or orange light. 2. Speak toward the telephone to answer the call. 3. To end a call with your speakerphone, just pressSPEAKER. 1 – 6 Large Screen Speakerphone Manual Introducing The Large Screen Speakerphone GCA70–349
Large Screen Speakerphone Manual 1 – 7 GCA70–349 Introducing The Large Screen Speakerphone
1.3 Using Your Headset NOTE: The Comdial Impact SCS-AM and Impact SCS-AB headsets are designed for use with the Impact SCS 8412F-** and 8412S-** speakerphones. Comdial authorizes only these headsets for use with the Impact SCS line of telephones. If you install the optional headset on your telephone, you will be able to quickly switch between handset and headset use with the “quick disconnect” cord supplied with your headset. ·To install the Comdial headset, 1. Turn your telephone over and locate the handset/headset jack on the bottom of the telephone. 2. Unplug the handset cord from its modular jack and remove the cord from its routing channel. 3. Plug the quick disconnect cord into the modular handset/headset jack on the bottom of the telephone and route it through the routing channel. (Make sure the section of cord you plug into the telephone jack has the female receptor jack.) 4. Plug the male end of the headset cord into the female end of the quick disconnect cord. ·To switch from headset operation to handset operation, 1. Unplug the handset cord from the modular jack in the handset. 2. Plug the quick disconnect cord into the modular jack on the handset. (Make sure the section of cord you plug into the handset jack has the male part of the quick disconnect jack.) 3. Disconnect the male connector of the headset at the quick disconnect plug. 4. Plug the male end of the handset cord into the female end of the quick disconnect cord. 1 – 8 Large Screen Speakerphone Manual Introducing The Large Screen Speakerphone GCA70–349
1.4 Understanding The Large Screen Display Your speakerphone has a large screen display consisting of six lines of 24 possible character positions per line. This provides you with much more system information than can be presented on two-line displays. This large display allows you many programming options as well as quick and easy selection of the many features available on your speakerphone. Your speakerphone has 13 interactive buttons for selecting or programming features. When your speakerphone is idle, the first line in your display shows the date and time while the sixth line displays the wordOPTIONS. If your system is using the voice mail option, this is also indicated in the sixth line by the wordVMAIL. If your voice mail has four messages for you, for example, theVMAILdisplay is replaced by4 MSG. Lines two through four are used on the idle display to indicate features that may be active (flashing), enabled or set. Large Screen Speakerphone Manual 1 – 9 GCA70–349 Introducing The Large Screen Speakerphone
1.5 Understanding The Display Abbreviations This chart identifies the interactive button abbreviations that appear in your display. Feature Definition Account CodeStores a button that enables account code entry. Answer Answers a call ringing at your station. Auto Redial Redials a busy call once a minute for 10 minutes. Background MusicTurns on the background music at your station. When chosen as a feature, stores a button that enables the function. Button QueryDisplays program status of any button. Call Calls a station that turned on your message waiting light. Camp On Has system call you when busy station becomes idle. When chosen as a feature, stores a button that enables the function. Call Forward Forwards all of your calls to a different station location. When chosen as a feature, stores a button that enables the function. Clear FeaturesStores a button that clears a currently active or engaged feature. Conference Establishes a conference. DND (Do Not Disturb)Makes your station appear busy to other stations. When chosen as a feature, stores a button that enables the function. DSS (Direct Station Select)Stores a personal intercom number at a DSS button. Forward PersonalRoute your personal intercom calls to a different station location. 1 – 10 Large Screen Speakerphone Manual Introducing The Large Screen Speakerphone GCA70–349
Feature Definition Erase Use to delete an incorrect entry when programming a speed dial number. Exit Ends a current programming session. Feature Button Presents several different features you can store at programmable buttons for later use. Forward All Route all of your calls to a different station location. Forward RNA All Forwards all ring—no answer calls. Forward RNA PersonalForwards only personal intercom ring—no answer calls. Group Listen When chosen as a feature, stores a button that enables loud speaker broadcast of distant party’s voice. Message Turns on message waiting light at another station. Music Source Selects which music source will supply background music. Next Shows the next display. Options Selects interactive button features. Override Overrides either a do-not-disturb condition or a busy signal at a station you have called. Paging Zone When chosen as a feature, stores a button that provides one-button access to paging. Park Orbits When chosen as a feature, stores a button that provides one-button parking of calls. Large Screen Speakerphone Manual 1 – 11 GCA70–349 Introducing The Large Screen Speakerphone
Feature Definition Pick Up Direct When chosen as a feature, stores a button that allows you to pick up a call ringing your intercom line. Pick Up Group When chosen as a feature, stores a button that allows you to pick up any call ringing in your intercom group. Privacy Release When chosen as a feature, stores a button that releases privacy for a current call. Reconnect Reconnect you to a transferred call. Reminder AlertSets two reminder alerts that will sound at your station at specified times. Ring Tone Select different ringing tones. Save Number RedialPermanently saves last number you dialed. When chosen as a feature, stores a button that provides the function. Send Transfer Re-transfers a previously transferred call that returned to your station. Subdued Off-Hook Voice AnnounceSends a subdued off-hook voice announcement to another station. Speeddial Programs a number for one-button calling. Take A Message Send a non-verbal response to a SOHVA caller so he or she will know to take a message from an outside party. Voice Announce BlockInhibits your station from receiving a SOHVA. Also, blocks voice calls sent over the speaker. When chosen as a feature, stores a button that provides the function. 1 – 12 Large Screen Speakerphone Manual Introducing The Large Screen Speakerphone GCA70–349
1.6 Knowing Your Speakerphone’s Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5Understanding What The Lights Meanfor information about the lights associated with your telephone’s buttons. Alphanumeric Display (Liquid Crystal Display—LCD) •Displays time, day, date, and active call information •Keeps you apprised of the status of your telephone •Provides programming prompts Hold Button •Places a line or intercom call on hold •Stores pauses in number sequences during programming •Scans or scrolls through calls placed on hold (when hold light is flashing) in order to access, with the TAP button, a call other than the last one placed on hold (information about each held call appears in your display as you scroll through them) •Scrolls through LCD response messages Interactive Buttons •Provide quick and easy access to system features •Provide straightforward button programming without dialing codes (the interactive buttons themselves, however, are not programmable) Intercom Button •Selects an intercom line •Allows you to initiate many of the telephone’s features Large Screen Speakerphone Manual 1 – 13 GCA70–349 Introducing The Large Screen Speakerphone
Message-Waiting Light •Indicates that a message awaits pick up Microphone Opening •Allows hands-free operation of speakerphone (speak clearly toward microphone opening) Mute Button •Keeps the person on the line from hearing your conversation Programmable Buttons And Associated Status Lights •Allow you to store numbers for automatic dialing functions •Allow you to store telephone extension numbers for Direct Station Selection (DSS) •Indicate which lines are either in use, ringing, or on hold Shift Button •Allows you to enter a second tier for storing and/or automatically dialing speed dial numbers. That is, you can store two speed dial numbers at every programmable button location—one in the regular tier and one in the second tier. You activate the shift function by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier. Speaker •Sounds distant party’s voice •Sounds ringing and call-in-progress tones Speaker Button •Turns your speaker on or off •Disconnects a call when you are on a handsfree call •Ends or cancels programming TAP Button •Recalls dial tone or generates a hookflash •Retrieves held calls or last call placed on hold 1 – 14 Large Screen Speakerphone Manual Introducing The Large Screen Speakerphone GCA70–349