Comdial Large Screen Speakerphone Reference Manual

							Transfer/Conference Button
•Transfers calls
•Sets up conference calls
Volume Control
•Regulates the volume of the ringer, speaker, handset, headset,
background music, and group listening mode
1.7 Understanding What The Lights Mean
The lights (LEDs) on your LCD speakerphone indicate the status of
lines, features, and intercoms.
Next to a Direct Station Select (DSS) button:
•Steady red = station is in use.
•Flashing red = station is receiving a call.
•Winking red with repetitive off = message-waiting light set for you
by station associated with that DSS button.
Next to a line button:
•Steady green = this is your line, either on-hook (in a handsfree
mode) or off-hook, when the line is active.
•Steady red = another station is using this line.
•Flashing red = a call is coming in on this line.
•Flashing orange = this line will be answered when you lift the
handset.
•Winking green with repetitive off periods = your line is on hold.
•Winking red = the call has been placed on hold by another station.
•Fluttering orange = your line has recalled from hold.
•Fluttering red = the line put on hold by another station has recalled.
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							Next to a fixed feature or programmable feature button:
•Steady red = the feature is on.
•Steady off = the feature is off.
Next to an intercom button:
•Steady green with a quick flash = you are using your intercom.
•Fluttering red = an LCD message is set on your telephone for others
to receive when calling.
•Flashing orange = someone is calling your extension or a call is
being transferred to you.
Next to the HOLD button:
•Fast flashing red = message awaits pick up.
•Winking green with repetitive off periods = a line is on hold at your
station.
Next to the SPEAKER button:
•On steady (with the telephone on hook and busy) =
speakerphone mode is active.
•On steady (with telephone on hook and idle) = background music is
turned on.
•Flashing = feature viewing and programming is in progress.
Next to the MUTE button:
•On steady = other party cannot hear your conversation.
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							1.8 Adjusting The Telephone Pedestal
Your telephone has an adjustable pedestal to allow you to select the most
comfortable viewing angle. When you receive the telephone, the pedestal
is in its lowest position—flush against the pedestal.
·To adjust the pedestal,
1. Grasp the rear of the pedestal base firmly with one hand while
lifting the rear portion of the telephone upward with your other
hand
2. While pivoting the telephone upward with one hand, pivot the
telephone supporting arms upward with your other hand while
feeling for the notches under the telephone. Notice there are three
sets of notches under the telephone corresponding to the three
positions available.
3. When the telephone is at the desired height, find the closest pair
of notches and place the supporting arms in the notches. Press
down slightly on the telephone until you feel the supporting arms
snap into place.
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Telephone
Pedestal Base Supporting Arm
First Notch
Second Notch
Third Notch
(For Highest Position)
Adjusting The Pedestal 
						

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							Answering Calls
NOTE: Throughout this book, all references to fixed buttons are
printed in upper case bold type, for example “Press the
INTERCOMbutton.”
All references to interactive buttons are printed in upper case
bold italic type, for example “Press the OPTIONS button.”
2.1 Answering Outside Calls
A call that rings on an outside line will sound long, single-tone bursts
and will light the line status light. If the installer enabled ringing line
preference at your station, an orange light flashes next to the line that
your station will answer when you lift the handset; a red light will flash
for any other ringing line.
·When you hear outside ringing and observe a flashing light, answer
the call as follows:
1. Lift handset or press line button and speak toward telephone if
light is orange,
—OR—
press button of ringing line if flashing light is red, and speak
toward the telephone (lift handset if privacy is desired).
When a call rings at your station, the ringing line number or name
appears in the display along with the optionsANSWERandDO NOT
DISTURB.
·To answer the call for which information appears in your display,
1.
PressANSWER. (PressingDO NOT DISTURBstops your
telephone from ringing but continues to send a ringing tone to the
caller). The associated BLF will continue to flash until the caller
disconnects.
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2 
						

							·After you have answered an outside call at your station, your LCD
will displayHOLD,TRANSFER,andCONFERENCE:
1.
PressHOLDto place the call on hold at your station,
—OR—
pressTRANSFERto initiate a transfer to another station, then
dial the station number, announce the call or hang up to complete
the transfer,
—OR—
pressCONFERENCEto initiate a conference call.
2.2 Answering Intercom Calls
An intercom call is one that is made from one system telephone to
another.  An intercom party can voice-announce through your speaker
instead of ringing your telephone, or an intercom party can ring your
telephone (intercom ringing sounds two short ring bursts).
You can block voice-announce calls if you wish. See the discussion titled
Blocking Voice Announce Callsfor details.
·When you hear intercom ringing followed by a caller’s voice,
1. Speak toward the telephone to answer, or lift handset if privacy is
desired.
·When you hear intercom ringing (two short ring bursts),
1.
PressINTERCOMand speak toward telephone; lift handset if
privacy is desired.
When an intercom call rings at your station, the number or name of the
originating station appears in the display, along with the options
ANSWER(Answer) andDO NOT DISTURB.
·To answer the call for which information appears in your display,
1.
PressANSWER. (PressingDO NOT DISTURBstops the ringing,
sets a Do Not Disturb condition at your telephone, and sends a Do
Not Disturb tone to the caller. The intercom light continues to
flash).
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							2.3 Answering Calls At Monitored Stations
Your telephone may have the personal intercom number of another
telephone appearing at a button location. You can use the light associated
with this button to monitor the status of that telephone, and you can press
the button to make a call to that telephone if you wish. The associated
light is known as the Busy Lamp Field (BLF) light, and the button is
known as the Direct Station Select (DSS) button.
If the installer arranged for your telephone to have the station monitoring
feature, the BLF light shows activity status at the monitored telephone.
·To monitor another telephone,
1. Observe the BLF light indications next to the personal intercom
appearance (DSS) button:
Off = idle,
Flashing = ringing,
On = busy or on hold.
NOTE: If you do not have the station monitoring feature, the BLF
light shows just the following information: Off = idle,
On = busy.
·To call an idle monitored station or to answer one that is ringing,
1. Note the BLF light condition.
2. Press assigned DSS button.
3. Lift the handset to talk.
NOTE: If you place this call on hold or if you transfer it to another
telephone, the BLF light flashes a hold signal. You can retrieve
the call by pressing TAP.
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							2.4 Answering Night-Transferred Calls
The system attendant can transfer incoming calls to a particular station or
stations for off-hour ringing. Additionally, the installer can program the
system for night-answer zones (up to four) with a loud bell associated
with each zone. The loud bell sounds when the night transfer of ringing
feature directs incoming calls to a zone. The installer may choose
different night-answer dialing codes than those default values detailed in
this procedure. When in doubt, ask your system attendant what codes are
active at your site.
·If your telephone rings,
1. Press line button with flashing light.
2. Lift handset to talk.
·When you hear loud ringing anywhere in the system,
1. Lift handset.
2.
PressINTERCOM.
3.
Dial65through68to select ringing zone (1-4) that the bell is in,
—OR—
dial69to answer any ringing zone.
NOTE: This feature is known as Trunk Access From Any Station
(TAFAS).
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							2.5 Making A Call Pick-Up
The installer often arranges several telephones together in a user group.
If your telephone is so arranged, you can answer calls that are ringing at
other stations within your particular group. Also, you can answer a call
that is ringing at any telephone in the system if you know the telephone’s
extension number.
·To answer a call that is ringing within your group,
1.
PressINTERCOM.
2.
Dial#4.
3. Speak toward telephone to answer call. Lift handset if privacy is
desired.
·To answer a call that is ringing at any telephone in the system,
1.
PressINTERCOM.
2.
DialS4.
3. Dial extension number of ringing telephone.
4. Speak toward telephone to answer call. Lift handset if privacy is
desired.
If you have programmed aPICK UPbutton on your telephone (see
“Storing The Feature Buttons” in the chapter titledProgramming Your
Telephonein this guide), you may make a call pick-up (either within
your group or at a specific station inside or outside your group) using
that button.
·To answer a call ringing at any other station in your group,
1.
Press preprogrammed groupPICK UPbutton.
·To answer a call ringing at a specific station (either inside or outside
your group),
1.
Press preprogrammed directPICK UPbutton.
2. Press DSS or dial extension of ringing telephone.
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							2.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can set your LCD speakerphone to receive a Subdued
Off-Hook Voice Announcement (SOHVA). This feature allows an
intercom caller to break into your call by making an announcement
through your handset receiver. (This means that if you are on a
speakerphone call, you cannot receive a SOHVA call.) The distant party
that you are currently talking to cannot hear the announcement made by
the SOHVA caller.
Please note that you can receive a SOHVA call even if you are using
your headset; however, the distant party may be able to hear the SOHVA
as it is made.
·You can respond to a SOHVA in one of three ways:
•Verbally: Press and hold theREPLYbutton and speak into
handset. Distant party cannot hear response. To return to distant
party after your reply is complete, release theREPLYbutton.
•Non-verbally (Response Messaging): If the announcing station
has an LCD speakerphone, pressMESSAGE, then select one of
the messages appearing in your LCD by pressing the
corresponding interactive button. The message you select
appears in the display of the telephone making the SOHVA call
and then that telephone is automatically disconnected from your
telephone. (If the telephone to which you attempt to send a
non-verbal message is not an LCD telephone, no message is sent
and that station is immediately disconnected from the call.)
•Blocking the SOHVA:You can block a SOHVA to your station
by pressingBLOCKwhen the SOHVA is initiated. The SOHVA
call is then disconnected.
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