Comdial Large Screen Speakerphone Reference Manual
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Making Calls 3.1 Dialing Manually You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, it will automatically select a line for use when you lift the handset. ·To dial an outside number manually, 1. Press line button to select line (remember: selecting a line is not necessary if a prime line or idle line preference feature is assigned to your telephone and if you lift the handset or pressSPEAKER to begin the call). 2. Listen for dial tone. 3. Dial number. 4. Lift handset if privacy is desired. Large Screen Speakerphone Manual 3 – 1 GCA70–349 Making Calls 3
3.2 Dialing Automatically This feature provides one- or two-button speed dialing using programmable buttons at which you have previously stored numbers. Two levels of number storage are available at each storage location, and you can use one or both levels as needed. Further, since you usually store a line choice as part of a speed dial number, line selection is automatic with speed dialing. This user’s guide discusses button programming in a separate section. Refer to it when you are ready to store numbers at the programmable buttons. There are two types of speed dial numbers: (1) numbers that you store for your own use (personal speed dial numbers), and (2) numbers that the system attendant stores for everyone’s use (system speed dial numbers). ·To automatically dial a speed dial number stored at one of the programmable buttons on your station, 1. Press preprogrammed speed dial button (line selection is usually a part of the stored speed dial number), —OR— press preprogrammedSHIFTbutton, then press preprogrammed button (to choose number stored as a second choice at that button). With your station idle, you can automatically dial a personal or system speed dial number stored at a dial pad location. ·To speed dial a personal speed dial number stored at the dial pad, 1. While on hook, press speed dial number on dial pad(0–9). ·To speed dial a system speed dial number stored at the dial pad, 2. While on hook, pressSand then dial system speed dial number (000–999). NOTE: If you are already on a line, you must press SHIFT before dialing the personal or system speed dial numbers that are stored at the dial pad. Also, if a speed dial’s preselected line is in use, the speed dial will not engage. NOTE: On some systems, due to site requirements, the available system speed dial codes areS100–S299 andS100–S599. 3 – 2 Large Screen Speakerphone Manual Making Calls GCA70–349
3.3 Using Dial By Name The Dial By Name feature provides an index of names you can search. When you select a name in the index, the system will automatically dial that person’s extension number. ·To use Dial By Name, 1. PressOPTIONS, then select eitherINTERNAL DIAL BY NAMEbutton for intercom calling, orEXTERNAL DIAL BY NAMEbutton for speed dial calling. 2. The display shows several letters beside each interactive button. 3. Press the button next to the letter of the person’s name whom you wish to call. The display shows the first existing name match to the letters you selected or shows aNo Name Matchmessage if the system cannot find a match. NOTE: All the names starting with the letters you selected will appear, but they will not be in alphabetical order. 4. PressNEXTto display the subsequent names in the index until you reach the name you need. 5. If the display saysNo Name Match, pressPREVto return to the list of letters. 6. Press the button next to the name you wish to call —OR— PressALTto display the corresponding number. 7. PressCALLto call the displayed location. —OR— PressMESSAGE WAITto send an LCD message to the displayed location telling them to call you. —OR— If Tracker is available, pressTRACKto track the called person. 8. PressEXITto exit the Dial By Name menu. Large Screen Speakerphone Manual 3 – 3 GCA70–349 Making Calls
3.4 Redialing A Previously Dialed Number If the last number you have called is busy or is not answering, you can redial it once or initiate automatic redialing. The system will support automatic redialing for up to 10 numbers. You can permanently save the first 16 digits of the last manually dialed number while on the call by pressingMOREthen pressing theSAVE interactive button or by using aSAVED NUMBER REDIALbutton that you or your system installer has preprogrammed. If a distant party tells you an important telephone number and you want to immediately save it for later redial, you can use theSAVED NUMBER REDIALbutton to permanently save the first 16 digits of that number. You will overwrite a temporary system-saved number with subsequent dialing activity; however, a permanently saved number remains available until you overwrite it by saving a different number at the same storage location. 3.4.1 Redialing The Last-Dialed Number ·To redial the last-dialed number, 1. Make sure your telephone is on-hook and idle. 2. Press #. 3 – 4 Large Screen Speakerphone Manual Making Calls GCA70–349
3.4.2 Using The Automatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue. Your telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature for a particular number, or (c) your telephone has dialed the number a preprogrammed number of times (set by your system installer). ·To use the automatic redial feature to redial a busy or unanswered number, 1. While on the call, press theAUTO REDIALbutton. 2. The system repeatedly dials the number until you cancel the feature by pressing theCLEARbutton, you perform any activity at your station, or the system has dialed the number a preprogrammed number of times (determined by your system installer). 3. The LCD displays the wordsAUTO REDIALandCLEAR. 4. When the distant party answers the call, press theAUTO REDIALbutton while on the call to cancel automatic redialing, —OR— if your installer has enabled answer supervision on your line, the system automatically cancels automatic redialing. 5. If your system installer has enabled the redial multiple numbers feature, you can have up to 10 numbers in your redial queue. To add numbers to your redial queue, repeat step 1 in the above procedure. ·To display numbers in your redial queue if your telephone is currently idle, 1. Press theAUTO REDIALbutton. 2. To remove the number from the redial queue, pressREMOVE. To scroll to the next screen of numbers in the queue, pressNEXT. To exit from the redial queue, pressEXIT. Large Screen Speakerphone Manual 3 – 5 GCA70–349 Making Calls
·To interrupt the redialing procedure so that you can scroll through numbers in your redial queue, NOTE: You can only do this if the multiple automatic redial numbers feature is enabled and you currently have more that one number in your redial queue. 1. While your telephone is in the process of dialing a number, press theAUTO REDIALbutton. This treats the number as answered, cancels automatic redialing for that number, and puts the number back in the automatic redial queue. The display shows the last number dialed. 2. To remove the number from the redial queue, pressREMOVE, —OR— to exit from the redial queue, pressEXIT. ·To cancel the automatic redial feature, 1. Perform any user activity at the station (go on-hook, press the speaker button, etc.), —OR— press#72to delete all numbers from the redial queue, —OR— press theAUTO REDIALbutton while the number you wish to remove from the redial queue is ringing. NOTE: The system allows only ten numbers in the redial queue. In order to add a number to a full redial queue, you must first remove one of the numbers from the queue. 3 – 6 Large Screen Speakerphone Manual Making Calls GCA70–349
3.4.3 Storing Numbers For Redial ·To permanently store a number you’ve just dialed, 1. While the number is still ringing, press theMOREbutton, then pressSAVE. 2. Select anunusedprogrammable button location. ·To dial the saved number, 1. Press button where you saved the number. Large Screen Speakerphone Manual 3 – 7 GCA70–349 Making Calls
3.5 Using Line Groups Some systems have telephone lines arranged into line groups. These line groups are available at each telephone. Your attendant can tell you how your system is arranged. When line groups are available for your use, you may access them for outside calling instead of pressing a line button to select an individual line for use. ·If your system has line groups, access them as follows: 1. PressINTERCOM. 2. Dial desired line group access code:* 9=line group 1 80through89 =line groups 2 through 11 60through64= line groups 12 through 16 —OR— press preprogrammed line group button. 3. Listen for outside dial tone. 4. Dial desired number. 5. Lift handset to talk. * These are the default system codes. Your installer may have reprogrammed them to better suit your application. 3 – 8 Large Screen Speakerphone Manual Making Calls GCA70–349
3.6 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line. ·To queue for a line group, 1. PressINTERCOM. 2. Dial the line group access code. 3. Hear busy tone. 4. DialS6. ·If you have line appearance for a particular line and wish to queue for it, 1. Note the busy status light (LED). 2. PressINTERCOM. 3. DialS6. 4. Press line button. 5. When line group is free, your telephone sounds several short tone bursts. When you hear this, lift handset, hear dial tone, and place call. ·To cancel line queuing or line group queuing, 1. PressINTERCOM. 2. Dial #6and hang up. Large Screen Speakerphone Manual 3 – 9 GCA70–349 Making Calls
3.7 Making Intercom Calls You can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you have previously programmed. There are two methods for making an intercom call. One causes the called telephone to ring. The other causes your voice to sound out at the called telephone. Your installer can set the system to deliver either tone-first or voice-first calling. Keep in mind that whatever the system setting, a called party can set a voice announce block condition at his or her telephone to prevent all voice announce calls. Furthermore, if he or she blocks voice announce, the system also blocks SOHVA calls. (The following instructions assume a tone-first setting. Any user can change a call to voice announce signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) ·To manually cause the other telephone to ring (tone calling), 1. PressINTERCOM. 2. Dial extension number (called telephone will ring). ·To tone call automatically, 1. PressDSSbutton (called telephone will ring). (The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) ·To voice announce manually, 1. PressINTERCOM. 2. Dial extension number. 3. Speak your announcement. ·To voice announce automatically, 1. PressDSSbutton. 2. Speak your announcement. 3 – 10 Large Screen Speakerphone Manual Making Calls GCA70–349