Comdial Large Screen Speakerphone Reference Manual
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Sending And Receiving Non-Verbal Messages 8.1 Message Waiting Light And Messaging If the system installer designates your LCD speakerphone as acentral message deskor programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her. In addition to the message waiting light, leaving a message indication at a station that is a prime intercom, also causes the dial tone at that station to sound in a broken manner when the station user takes his or telephone off-hook. If a telephone that receives a message has a DSS button that is programmed to call the station that left the message, the light next to that DSS button on the message-receiving station will flash. ·To turn on the message-waiting light (and a broken dial tone) at another station that is idle or busy, 1. PressINTERCOM. 2. DialS3. 3. Dial extension number of station to be alerted. The message-waiting light of called station will flash. ·You can also turn on the message-waiting light and broken dial tone at another station when that station is busy, 1. Hear the busy tone and remain on the line. 2. PressMESSAGE. 3. Hang up. Large Screen Speakerphone Manual 8 – 1 GCA70–349 Sending And Receiving Non-Verbal Messages 8
·To turn off the message waiting light at a busy or idle station, 1. PressINTERCOM. 2. Dial #3. 3. Dial extension number of station that was alerted. The message-waiting light of called station will turn off. ·To turn off the message-waiting light during message-delivering conversation, 1. PressINTERCOMonce if off-hook, twice if on-hook. NOTE: Only the person who sent the message and the person receiving the message can turn the indicator off. ·To receive a message at an alerted station, 1. Observe flashing message waiting light and the LCD message indicating who called for you. 2. PressCALLto dial the messaging station automatically, —OR— pressCLEARto clear the message from your station. 8 – 2 Large Screen Speakerphone Manual Sending And Receiving Non-Verbal Messages GCA70–349
8.2 Sending LCD Messages You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write them on the blank chart on the next page. ·To turn on a message from your telephone, 1. PressOPTIONS, then pressPROGRAM. 2. PressNEXTuntilLCD MESSAGINGappears. 2. Select the message you would like to appear in a calling party’s LCD by pressing the corresponding interactive button. If you need to scroll through the list of available messages, press the NEXTbutton. If you use the default messagesBack atandCall, add to them as follows: ForBack atmessage, dial the code for time numbers and colon from dialing codes table on the next page (for example, dial# 00 01 29 04 05for the time 01:45). ForCallmessage, dial code for telephone number of where you’ll be (for example, dial# 09 07 08 15 02 02 00 00for the number 978–2200. 3. PressDONE, then pressEXITto end message. 4. Intercom light flashes. ·To turn off the message and your intercom light, 1. Press theCLEARbutton. Large Screen Speakerphone Manual 8 – 3 GCA70–349 Sending And Receiving Non-Verbal Messages
Dialing Code Table Character Dialing Code Character Dialing Code 101808 202909 303000 4 04 space 12 505–15 606: 29 707 8 – 4 Large Screen Speakerphone Manual Sending And Receiving Non-Verbal Messages GCA70–349
8.3 Sending Response Messages By programming one or moreRESPONSE MESSAGEbuttons on your LCD speakerphone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message each time the situation arises. Further, you may at times receive intercom or SOHVA calls that you decide not to answer, and you can send a message to the display of the calling LCD speakerphone for the caller to read. If you program a scrollingRESPONSE MESSAGEbutton at your telephone, you may use it to scroll through and select any of the system’s messages to send, allowing you to send a different message every time. If you program a fixedRESPONSE MESSAGEbutton, you can send the same message every time in response to a situation, which saves you the trouble of scrolling to the message you want to send. This section tells you how to use theRESPONSE MESSAGEbutton(s) to send messages to other LCD speakerphones. Refer to section 10.1 for instructions on programming theRESPONSE MESSAGEbutton(s). ·To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixedRESPONSE MESSAGEbutton to send a preselected message (Call [your name], for example) to the other telephone, —OR— while still on the call, press the scrollingRESPONSE MESSAGEbutton to scroll through the system-supplied messages. 2. Press#when your display shows the message you wish to send (the message will then be displayed at the called telephone). NOTE: For the example in step 1, you would use default message 2. Your name would then be added from the station name programming done by the installer. Large Screen Speakerphone Manual 8 – 5 GCA70–349 Sending And Receiving Non-Verbal Messages
·To send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, 1. Hear the SOHVA tone or voice announcement. 2. Press the appropriate fixedRESPONSE MESSAGEbutton to send a preselected message (I Will Call Back, for example) to the calling telephone, —OR— while still on the call, press the scrollingRESPONSE MESSAGEbutton to scroll through the system-supplied messages. 3. Press#when your display shows the message you wish to send (the message will then be displayed at the calling telephone and the SOHVA call will be terminated). 8 – 6 Large Screen Speakerphone Manual Sending And Receiving Non-Verbal Messages GCA70–349
Programming Your Telephone 9.1 Programming For Speed Dialing Speed dialing is a feature that lets you: •store and dial lengthy numbers using one or two buttons, •store and dial intercom numbers of frequently called telephones, •store frequently used feature codes. You can store numbers for speed dialing at the following locations: •at any programmable button that isnot now assigned as a line button or other featureby the system administrator or installer, •at the keypad numbers 0–9 (primary level only), •on a secondary level at any of the programmable button locations. Before you begin programming, write down the intercom or outside line you will use and the number digits that you are storing. Then, as you program the speed dial numbers, write the first and second level numbers on your telephone’s ID strips. You can also fill out the charts on the next page, if you wish, for a personal record of your stored numbers. NOTE: The Federal Communications Commission (FCC) requires that when programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evening. Large Screen Speakerphone Manual 9 – 1 GCA70–349 Programming Your Telephone 9
Speed Dial Numbers(Programmable Buttons) 17 28 39 410 511 612 Personal Speed Dial Numbers(Keypad Buttons) 16 27 38 49 510 9 – 2 Large Screen Speakerphone Manual Programming Your Telephone GCA70–349
9.2 Storing Speed Dial Numbers ·To store an outside number as a speed dial number, follow the display prompts and proceed as follows: NOTE: Programming overwrites existing speed dial numbers at button locations. 1. PressOPTIONS, then pressPROGRAMMING. 2. PressNEXTuntilSPEEDDIALoption appears. 3. PressSPEEDDIALto choose speed dial programming. 4. Press programmable button or dial pad button (0–9) to choose storage location (remember, to access second level storage at a programmable button, pressSHIFTfirst). 5. PressEDIT. 6. Make your speed dial route selection choice from the list on the LCD by pressing the appropriate button. 7. Dial number (up to 16 digits long—includeSand#if needed). You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, press thePAUSE (p)button. To store a flash (switchook), press theFLASH (f)button. If you need to erase the typed digits appearing in your display to correct them, use the interactive buttons on either side of the top row of numbers and digits to place the cursor under the character you want to remove. Press theERASEbutton at the bottom of the LCD to remove the letter. 8. PressDONEto store the number. 9. Press next location button and store next number, repeat previous steps until all numbers are stored, —OR— pressEXIT. Large Screen Speakerphone Manual 9 – 3 GCA70–349 Programming Your Telephone
9.3 Storing DSS Numbers •To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. PressOPTIONS, then pressPROGRAMMING. 2. PressNEXTuntil theDSSoption appears. 3. PressDSS. 4. Press programmable button to choose DSS location. 5. Dial extension number. 6. Press next location button and store next DSS number. 7. Repeat the previous step until all DSS numbers are stored, —OR— pressEXIT. Write Your DSS Numbers On This Chart 9 – 4 Large Screen Speakerphone Manual Programming Your Telephone GCA70–349