Comdial Execumail Voice Processing System 6.5 Instructions Manual

76 Message Delivery ExecuMail6.5 
Delivery Schedule 
This field specifies the hours and days that message delivery to this number will 
be active. Include both beginning and ending hours and days of the week (M T 
W H F S U). Note that H = Thursday and U = Sunday. Whenever the message 
delivery schedule overlaps with another message delivery number’s schedule, the 
system will try to deliver messages to both numbers. 
Rings to Wait for Answer 
This field specifies how many rings the system will wait for...

Reference Manual Message Delivery 77 
telephone numbers for 1:30pm. If, however, another new message comes in at 
l:lOpm, the system will immediately try Phone #2 again, because Phone #2 is set 
to Each. Phone #3, on the other hand, will not be tried again until 1:30pm, 
because it is set to Batch. 
Notice from the example that the initial delay, delivery schedule, delivery 
interval, and delivery method all work together to determine when a message 
delivery number is called. For example, if Phone #3...

78 Message Delivery ExecuMail6.5 
& [ampersand] 
This causes the system to do a hookswitch flash (for example, go on hook for 
onehalf second, then go off hook). This is commonly used to access special 
features on the Comdial telephone system. The length of the hookswitch flash 
can be adjusted system-wide on the Switch Setup Screen, Page 2. 
% [percent sign] 
This causes the system to do a long hookswitch flash (for example, go on hook 
for 2 seconds, then off hook again). On Comdial telephone systems...

Reference Manual Message Delivery 79 
message delivery to an outside number at the console. Subscribers must also 
include the proper code when they change their message delivery numbers by 
phone. 
Overriding the Oufciial Access Code 
You can prevent the system from dialing the outdial access code with particular 
telephone number fields (even on telephone numbers with more than five 
characters). To do this, insert a comma as the tirsf character in the telephone 
number field. This can only be set at...

80 Message Delivery ExecuMail6.5 : 
For example, a caller after normal business hours might be instructed to dial a 
specific extension to request emergency service. This extension would be the 
System ID of an interview box belonging to a phantom subscriber. The caller is 
asked for pertinent information. Once the message is recorded, the system begins 
calling the four message delivery numbers for the phantom subscriber, which are 
actually the pager numbers for four oncall technicians. One of the...

Reference Manual Message Delivery 81 
Pagers 
The system may notify a subscriber of new messages by activating a pager or 
beeper. For details, see the 
Paging topic. 
For related information, see: 
n Messages 
q 
Message Playback 
n Paging 
I Subscribers 
See also: 
n The User’s Guide  

82 Message Groups ExecuMail8.5 
Message Groups 
Message groups let you send the same message to many people. A message 
group is simply a distribution list for messages you send to the group. You send a 
message to a group just like you send a message to a subscriber, identifying the 
group by name or group number. 
The system manager can create and maintain message groups at the system 
console. Subscribers can also create and maintain their own message groups 
from any touchtone telephone, by accessing...

Reference Manual Message Groups 83 
Privafe vs. Open Groups 
You can create two kinds of message groups: private groups and open groups. 
The only person who can send messages to a 
private group is the group’s owner. 
In contrast, any authorized subscriber can send a message to an open group. A 
subscriber does not have to be a member of an open group to send a message to 
that group. 
The system manager can limit any subscriber from creating and sending 
messages to open groups by entering the 
Y...

84 Messacre Grows ExecuMail6.5 
Group Owner 
Private Group 
Open Group Message Group Definitions 
The subscriber who can change the group by phone 
The only person who can send messages to a private group is the 
group’s owner. 
Any authorized subscriber can send a message to an open group. 
Open Group of 
-SYSTEM - 
Dispatch 
Distribution Any authorized subscriber can send a message to this group. No one 
can change the group by phone. 
The first group member to listen to a group message is the only one...

Reference Manual Message Groups 85 
The lower portion of the screen helps you keep track of the members already 
added to the message group and the date of they last received a message for the 
group. The names of all the members are listed under the 
Member name field. 
A message group can contain more subscribers than the screen can display at 
once. Press the @ and a keys to view all message group members. 
The 
Last Contacted field displays the date and time the member of the 
group last received a...