Comdial Execumail Voice Processing System 6.5 Instructions Manual

46 Faxes & the Public Fax Box ExecuMail6.5 
Faxes & the 
Public Fax Box 
The voice mail system’s Public Fax Box provides fax detect, routing, and 
notification for your organization’s incoming faxes. This eliminates the need for a 
separate dedicated telephone line for your fax machine. 
The system can send a public notice when a call has been routed to the Public 
Fax Box, so you can check for the fax’s arrival. A caller can record a voice 
message about the fax before sending it. This message is added...

Reference Manual Faxes & the Public Fax Box 47 
/- 
52. Max person-person recording: 300 sets 
53. Skip back time on #: 4 Max screening recording: 6 
Max ID attempts: 4 Bad ID Goto--> 
54. Record Pauses...Beginning: 5 
55. Beep on record? Yes Short ending: 2 Long ending: 3 
Disk full warning at: 15 mins left 
56. Blank PC screen? Yes 
57. OS Surrender- Daily: Screen Type: Auto Keypad: Q=7, Z=9 keys 
58. Startup: CNG Weekly: Monthly: 
Error notices to: 0 
59. ID for Alpha Directory: 555 Auto xfer? Yes ID...

48 Faxes & the Public Fax Box ExecuMail6.5 
Just below the Transfer? field, specify the type of call transfer you want: 
Release, Await Ans, or Wait -Ring. Except in the case of a Release call 
transfer, specify the number of rings you want the voice mail system to wait. For 
more details on how the call transfer types work, see Call Transfer & Call 
Screening. 
Holding? 
This field applies only to manual faxes, and requires the Await Answer or 
Wait for Ringback transfer type. Set this field to Yes if a...

Reference Manual Faxes & the Public Fax Box 49 
sight, you should set the field to Always or Post so they are notified whenever 
faxes are delivered. 
Setting Up the Public Fax Box 
1. 
2. 
3. 
4. 
5. 
6. 
7. 
Make sure your fax machine is connected to a Comdial telephone system 
extension. Find out what that extension number is. 
Choose a unique System ID for the fax machine, and enter it into the 
Fax ID field. 
Set the Transfer? field to Yes and enter the fax machine’s actual 
extension number. Choose...

50 Faxes & the Public Fax Box ExecuMail6.5 
2. If necessary, press @ repeatedly to move the cursor to the end of any 
startup options already entered in the field. 
3. Type CNG C-1. 
The ExecuMail Fax Feature Package 
You can purchase an optional Fax Feature Package which automates the process 
of receiving and sending faxes at your organization. The Fax Feature Package 
provides fax mail and fax-on-demand, and allows subscribers to control several 
fax features themselves by phone. The Fax Feature...

Reference Manual Guests 51 
Guests 
Some subscribers may wish to provide a more personal interface through 
ExecuMail for special clients, contacts, friends, or family. Rather than treating 
these people as just another outside caller, they can be greeted by name and 
given direct access to exchange messages with a particular subscriber. 
Such people are enrolled on the system as guests of a subscriber. A 
guest is 
assigned to a particular subscriber, and can trade messages with the host 
subscriber in...

52 Guests 
ExecuMail6.5 / 
after 0 min, 12:00am-11:59pm MTWHFSU 0 Rings 30 min,Off 
after 0 min, 12:OOam-1l:SPpm MTWHFSU 4 Rings 60 min,Urgent 
Ctrl-E for expanded options 
Figure 30: Adding a guest for a subscriber 
5. Answer the following prompts: 
Add Guest for ? (Y/N): 
If this is the correct host subscriber, press a. If you press @ for no, the 
system asks: 
Add Guest for which subscriber (enter last name). 
Type in the first few letters of the host’s last name. Press (e-l-r). 
The system offers...

Reference Manual Guests 53 
NOTE: Guests cannot enroll themselves by phone, so you must record a 
name for them at the console. 
Deleting a Guest 
You can delete a guest the same way you delete a subscriber. Remember, all 
ports on the system must be inactive before a deletion can be completed. 
To delete a guest: 
1. Page to the guest on the Personal Directory screen. 
2. Press a. The systems displays the Delete menu with This Guest 
highlighted. 
3. Press (*Enter). The system asks for confirmation. 
4....

54 Guests 
ExecuMail6.5 
Urgent Messages from Guests 
Guests can mark messages to their host subscriber for urgent delivery. However, 
guests cannot access any of the other special delivery options. 
To control urgent message delivery for a guest, use the 
Send Msg Urgent? 
field on the guest’s Personal Directory page. To automatically mark as urgent 
every message a guest sends, set this field to Yes. To let the guest choose 
whether a message is marked urgent, set this field to Ask. To keep a guest...

Reference Manual Interview Boxes 55 
Interview Boxes 
Your system can interview callers with a series of simple questions through the 
use of an interview box. An interview box may be used for such functions as to 
ask for names and addresses, take sales orders, or take names, problems and 
telephone numbers in a product support organization. 
An interview box may be created for any subscriber. That subscriber will then 
receive all messages left in the interview box. This topic describes how to design...