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Comdial Execumail Voice Processing System 6.5 Instructions Manual

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Page 391

vi Confenfs ExecuMail6.5 
. 
Subscribers . . . .._..................................... 223 
Default Subscriber Settings 
The First-Time Enrollment Conversation 
The Personal Directory 
Access Codes Window 
Expanded Transfer Options Window 
Personal Secretary Feature 
Adding Subscribers 
Deleting Subscribers or their Messages 
Sorting the Personal Directory 
The Subscriber Conversation 
Speed Keys 
Quick Option Menus :: 
. 
-. 
SwitchSetup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 392

Reference Manual Contents vii 
AppendiikScreens&KeysataGlance . . . . 
The Banner Screen 
Shortcut Keys 
The QuickStart Application Screen 
The Personal Directory Screen 
The Groups Screen 
The Transaction Directory Screen 
The Voice Prompt Editor Screen 
The QuickStart Switch Setup Screen 
. . . . . . . . . . . . . . ..f 287 
Glossary.............................................. 296 
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303  

Page 393

viii Fisures ExecuMail6.5 
Figures 
Figure 1: Directories included with each type of backup ................................ 10 
Figure 2: QuickStart Application Screen, Page 2 showing port status ....................... 11 
Figure 3: QuickStart Application, Page 2 with all ports busy ............................. 11 
Figure 4: Sample Personal Directory Screen, call holding turned on ....................... 14 
Figure 5: Sample transaction box, call holding turned on .............................. 14...

Page 394

Reference Manual Figures ix 
Figure 51: Personal Directory page, with message length announcement turned on . . . . . . . . . . . . 98 
Figure 52: Message taking on a subscriber’s page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 
Figure 53: QuickStan Application Screen, Page 6, with message parameters . . . . . . . . . . . . . . . . . 111 
Figure 54: Message-taking parameters on a subscriber’s page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 
Figure 55:...

Page 395

x figures ExecuMail6.5 
Figure 118: Sample interview box . . . . . . . . . . . . . . . . . . . . _ . . . . , . . . . _ . . . . . . . _ . . . _ . . . . . . 213 
Figure 119: The Public Interview Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 
Figure 120: Sample voice detect box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 
Figure 121: Voice Prompt Editor Screen . . . . . . . . . . . _ . . . . . . . . . . ....

Page 396

Reference Manual 
Using This Manual 1 
Using This Manual 
Congratulations on purchasing ExecuMail, the most sophisticated, best 
human-engineered voice processing product made. 
The Reference Manual 
This Reference Manual is organized in a format that lets you quickly find the 
information you need for a particular system task. It is composed of topics 
arranged in alphabetical order. Each topic covers a particular aspect of the 
ExecuMail system and its use. The manual’s table of contents can be used as...

Page 397

2 Using This Manual ExecuMail6.5 
Other Manuals 
Accompanying this manual, but bound separately, are four other manuals: 
n The QuickStart@ Application Manual and Worksheets help the installer and 
system manager configure a system that best meets the application needs of 
the end user. 
n Learning ExecuMail contains hands-on lessons for a beginning system 
manager on basic tasks. It provides an overview of the ExecuMail system 
and its operations and a summary of how to train others who will use the...

Page 398

3 
Reference Manual Using This Manual 3 
Port 
One telephone line which JZxecuMail answers. 
Console 
The computer keyboard and monitor physically attached to the voice mail 
computer. 
Subscriber 
A person enrolled in the voice mail system. This includes regular subscribers 
(employees), guests and system managers. Unless it is explicitly stated otherwise, 
you can assume that information presented here for subscribers also applies to 
system managers and guests. 
Refer to the Glossary for definitions...

Page 399

4 Using This Manual 
ExecuMail6.5 
Ones and Zeros 
As you read through the manuals, pay close attention to these characters: 
Letter 
vs. NLUllber 
1 (lowercase Q) 
- 
1 (the digit one) 
0 (uppercase Q) 
0 (the digit zero) 
Though they look similar in print, these are totally different characters to your 
computer and should not be substituted one for the other. 
;  

Page 400

Reference Manual Am&ations 5 
Applications 
An application is the way you set up the voice mail system at a site to meet that 
site’s individual needs. Every organization has unique telephone communication 
needs, such as reducing the receptionist’s workload, taking messages, and 
handling after-hours calls. The decisions you make about the organization’s 
specific needs determine the way you set up the voice mail system. 
Four Basic Functions 
There are four basic functions you can configure for the...
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