Comdial Execumail Voice Processing System 6.5 Instructions Manual

Installation Manual 
Connect the Telephone System 33 
>> 1. APB 
2. An8 
3. An8 
4. A/D 12:37pm DAY 29-Jan-94 
Recording Time: 3:oo 
Comdial Corporation 
Fl Help F3 Select Port F5 Versions 
F2 Sign-in 
F4 Local on/off ESC Exit 
Enter any character. 
igure 14: Port status indicators  

34 Configure the Application ExecuMail6.5 
Configure the 
Application 
You have now installed the hardware and software for the voice mail system and 
are ready to configure the system application. This includes: 
w Configuring the voice mail system for the Comdial telephone system you are 
using 
n Selecting features, adding customized greetings, adding subscribers, and 
programming any special call routing applications for this installation. 
The QuickStart@ Application Manual contains easy, stepbystep...

installation Manual 
Back Up the System 35 
Back Up the System 
Once you have completed configuring the application, you must back up the 
system. 
A backup is a copy of the system configuration stored on a separate set of floppy 
disks. The system backup contains a copy of all the greetings, custom voice 
prompts, and system database information installed on the system. This includes 
all the subscriber’s message box names and options, as well as any transaction 
boxes or interview boxes you have...

FINAL NOTES 
I Troubleshooting the Hardware 
q Deleting the System Software 
I Moving the System  

Installation Manual 
Troubleshooting the Hardware 39 
Troubleshooting 
the Hardware 
Troubleshooting an Unbundled ExecuMail System 
If you experience trouble while installing an unbundled FxecuMail system on a 
computer you have purchased from another source, check each of the following: 
w Check the bill of materials to be sure you received all the hardware. 
n Make sure that all cables are connected correctly. 
n With the computer turned off, make sure that each voice board is firmly 
seated and...

40 Deleting the System Software ExecuMail6.5 
Deleting the 
System Software 
The voice mail system software, messages, and prompts are stored in a large 
number of subdirectories on your hard disk. All of these subdirectories are 
contained under one directory, typically named \VMAIL. 
If you decide to completely remove the voice mail software from your computer, 
so as to use the computer for some other purpose, deleting all these files and 
subdirectories can be a tedious task. To make it easier, there...

Installation Manual 
Moving the System 4 1 
Moving the System 
Moving the Software 
If you are moving the voice mail system from one computer to install it on 
another computer, there are three approaches you can take: 
n Remove the voice board(s), system key, and hard disk from the current 
computer and install them on the new computer. 
n Remove the voice board(s) and system key from the current computer and 
install them on the new computer. Make a backup copy of the voice mail 
software, and restore...

APPENDIX A  

Installation Manual 
Voice Board Technical Reference 45 
Voice Board 
Technical Reference 
Correctly configuring and installing the voice boards is vital to the proper 
operation of the voice mail system. 
Usually, voice boards are shipped with the correct configuration, and the 
software is programmed to use that default configuration. In some cases, the 
default voice board settings may conflict with other equipment installed on the 
computer (for example, a VGA display board). This may force you to...

46 Voice Board Technical Reference 
Execu Mail 6.5 
Identify the Voice Board Type 
There are three different types of voice boards which may be in the system: 
n Analog “A” boards 
n Analog “B” boards 
I 
DSP boards (DSP = Digital Sound Processing) 
The voice board can be identified by the dip switch block labeled SWl, and 
jumper pins labeled JPl, JP5, JP6, and JP7. Voice boards also have other 
characteristics: such as the number of ports, or special boards for particular 
Comdial telephone systems or...