Canon printer imageCLASS MF4570dn User Manual

							8-7
Maintenance
   About  the  Supplied  Toner  Cartridge 
 The average yield of the included toner cartridge is as follows. 
Canon Cartridge 
128 StarterAverage yield*1: 1,000 sheets
 *1  The average yield is on the basis of “ISO/IEC 19752”*2 when printing 
A4 size paper with the default print density setting. 
 *2  “ ISO/IEC 19752” is the global standard related to “Method for  the determination of toner cartridge yield for monochromatic 
electrophotographic printers and multi-function devices that 
contain printer components” issued by ISO (International 
Organization for Standardization). 
 The average yield of the replacement toner cartridge is 
different from which of the supplied toner cartridge. 
  
   About  Replacement  Toner  Cartridge 
 Purchase the toner cartridge at your local authorized Canon 
dealer. 
 Replace the toner cartridge according to the description in the 
following charts. However, you may need to replace the toner 
cartridge earlier than the described life time depending on 
installation environment of the machine, the printing paper 
size, or the document type. 
Toner cartridge  Target for replacing toner cartridge 
Canon Cartridge 128 Average yield*1 : 2,100 sheets 
 
*1  The average yield is on the basis of “ISO/IEC 19752”*2 when printing 
A4 size paper with the default print density setting. 
 *2  “ ISO/IEC 19752” is the global standard related to “Method for  the determination of toner cartridge yield for monochromatic 
electrophotographic printers and multi-function devices that 
contain printer components” issued by ISO (International 
Organization for Standardization). 
  
  IMPORTANT  
 About Replacement Toner Cartridge 
 For optimum print quality, replacing the toner cartridge with 
Canon genuine ones is recommended. 
Model name  Supported Canon genuine toner cartridge 
MF4570dn
MF4450 Canon Cartridge 128
  
  
   Handling  Toner  Cartridge  
 Note the following when handling the toner cartridge. 
  IMPORTANT  
 Handling toner cartridge 
•   Keep the toner cartridge away from computer screens, disk 
drives, and floppy disks. They may be damaged by magnet 
which is in inside of the toner cartridge. 
•   Avoid locations subject to high temperature, high humidity, or  rapid changes in temperature. 
•   Do not expose the toner cartridge to direct sunlight or bright  light for more than five minutes. 
•   Store the toner cartridge in its protective bag. Do not open  the bag until you are ready to install the toner cartridge in the 
machine. 
•   Keep the protective bag for the toner cartridge. They are  required when transporting the machine such as during 
relocation. 
•   Do not store the toner cartridge in a salty atmosphere or where  there are corrosive gases such as from aerosol sprays. 
•   Do not remove the toner cartridge from the machine  unnecessarily. 
•   Print quality may deteriorate if the drum surface is exposed to  light or is damaged. 
•   Always hold the toner cartridge by its handle to avoid touching  the drum. 
•   Do not place the toner cartridge in an upright or an upside  down position. If the toner is kept upright or upside down, the 
toner will solidify and may not return to its original condition 
even if it is shaken. 
•   When disposing of a used toner cartridge, place the toner  container into its protective bag to prevent the toner from 
scattering, and then dispose of the toner cartridge according to 
local regulations. 
 Be careful of counterfeit toner cartridges. 
 Please be aware that there are counterfeit Canon toner cartridges 
in the marketplace. 
 Use of counterfeit toner cartridges may result in poor print quality 
or machine performance. 
 Canon is not responsible for any malfunction, accident or damage 
caused by the use of counterfeit toner cartridge. 
 For more information, see http://www.canon.com/counterfeit. 
  
  CAUTION 
 Do not place the toner cartridge in fire. 
 This may cause toner remaining inside the cartridge to ignite 
and result in burns. 
 If toner leaks from the toner cartridge 
 Be careful not to inhale the toner or allow it to come into 
direct contact with your skin. If the toner comes into contact 
with your skin, wash with soap. If the skin becomes irritated 
or you inhale the toner, consult a physician immediately. 
 When removing a toner cartridge 
 Ensure to remove it carefully. If not removed with care, the 
toner powder may scatter and come in contact with your 
eyes and mouth. If toner gets into your eyes or mouth, wash 
them immediately with cold water and consult a physician. 
 Keep the toner cartridge away from small children. 
 If the toner or other parts are ingested, consult a physician 
immediately. 
 Do not disassemble the toner cartridge. 
 The toner may scatter and get into your eyes or mouth. If 
toner gets into your eyes or mouth, wash them immediately 
with cold water and consult a physician.  
						

							8-8
Maintenance
   Checking  the  Toner  Level  
 
Keys to be used for this operation
OK
Status Monitor/Cancel 
 1 Press [] (Status Monitor/Cancel). 
 2 Press [] or [] to select , and 
then press[OK]. 
     
Status Monitor/Cancel
 Device Status
 Copy Job Status
 Fax Job Status/Hist
...
 Print Job Status  
  
 3 Press [] or [] to select , and 
then press[OK]. 
     
Device Status
 Paper Information
 Toner Gauge
 Check Counter
 
 The toner level is displayed. 
     
Toner Gauge
 OK
 
  NOTE  
 Displaying the toner level 
 The toner level is displayed in three stages. 
•   
•   
The message  appears in the display. 
•    The message  appears in the display.
For details on solution, see the following.
  e-Manual à Troubleshooting  à Display Messages 
  
 4 Press [] (Status Monitor/Cancel) to close 
 screen. 
   Using  the  Toner  Saver  Mode 
 Set whether or not to conserve toner when copying or faxing. 
  NOTE  
 If you want to conserve toner when printing 
 Set to use [ Toner Save] on the [Quality] tab of the printer driver. 
 
 e-Manual à Print à Printing Functions à [Quality] Sheet 
  
 
Keys to be used for this operation
Menu
OK  
  
 1 Press [] (Menu). 
 2 Press [] or [] to select , and 
then press [OK]. 
     
Menu
 Preferences
 Timer Settings
 Copy Settings
 Fax TX Settings  
 3 Press [] or [] to select , 
and then press [OK]. 
     
Preferences
 Sound Volume Control
 Display Settings
 Toner Saver Mode
 Paper Feed Method Sw
... 
  
 4 Press [] or [] to apply the toner saver mode to 
an operation, and then press [OK]. 
     
Toner Saver Mode
 Copy
 Fax
 
  
 5 Press [] or [] to select  or , and 
then press [OK]. 
     
Copy
 Off
 On
 
   
						

							8-9
Maintenance
Do not use the toner saver mode.
 Use the toner saver mode.
  NOTE  
 When the  is set to  
 You may conserve toner, however, the output may be less clear and 
thin lines or light colors may be printed unclearly. 
  
 6 Press [] (Menu) to return to standby 
mode. 
   Before  Replacing  the  Toner  Cartridge 
   
Before replacing the toner cartridge, see “Replacing the Toner 
Cartridge” (àP.8-10)  
 If the toner almost runs out, follow the procedure below 
before replacing the toner cartridge. You may print for some 
time, until the toner is completely run out. 
 1  Hold the operation panel. 
  
    
 2  Lift the scanning platform. 
  
    
  
 If you cannot lift the scanning platform 
 Ensure that the feeder is completely closed. 
 Do not try to forcefully lift the scanning platform, as this may 
damage the machine. 
 *   If you set thick documents such as a book, the feeder may not be 
completely closed. Remove the documents. 
  
 3  Hold the grip on the left front side of the toner  cover. 
       
 4  Open the toner cover. 
  
    
 5  Remove the toner cartridge. 
  
    
 6  Gently shake the toner cartridge five or six times 
to evenly distribute the toner. 
        
						

							8-10
Maintenance
 7  Insert the toner cartridge. 
 Fit the protrusions (A) on each side of the toner cartridge into the 
guides located on each side of the machine, and then slide the 
toner cartridge into the machine until the toner cartridge meets 
the back of the machine. 
    
(A)
(A)  
 8  Close the toner cover. 
 
  If you cannot close the toner cover 
 Ensure that the toner cartridge is properly set in the machine. 
 Do not try to forcefully close the toner cover, as this may damage 
the machine. 
  
 9  Lower the scanning platform. 
  
     Replacing  the  Toner  Cartridge  
   
Before replacing toner cartridges, see “Precautions when 
Replacing Toner Cartridge” ( àP.8-11)
 
  NOTE  
 Checking the toner cartridge status 
 You can check the level of remain toner on the operation panel. 
 
 “Checking the Toner Level” (àP.8-8) 
  
 1  Hold the operation panel. 
       
 2  Lift the scanning platform. 
  
    
   If you cannot lift the scanning platform 
 Ensure that the feeder is completely closed. 
 Do not try to forcefully lift the scanning platform, as this may 
damage the machine. 
*   If you set thick documents such as a book, the feeder may not 
be completely closed. Remove the documents. 
  
 3  Hold the grip on the left front side of the toner cover. 
       
 4  Open the toner cover. 
  
     
						

							8-11
Maintenance
 5  Remove the toner cartridge. 
      
 6  Take out the new toner cartridge from the 
protective bag. 
 You can open the protective bag with your hands from the notch. 
       
 7  Gently shake the toner cartridge five or six times 
to evenly distribute the toner. 
       
 8  Place the toner cartridge on a flat surface, lift the 
tab, and gently pull the sealing tape completely 
out. 
 The full length of the sealing tape is approximately 20” (50 cm). 
     
(2)
(1)
 
 9  Insert the toner cartridge. 
 Fit the protrusions (A) on each side of the toner cartridge into the 
guides located on each side of the machine,and then slide the 
toner cartridge into the machine until the toner cartridge meets 
the back of the machine. 
     
(A)
(A)  
 10  Close the toner cover. 
 
  If you cannot close the toner cover 
 Ensure that the toner cartridge is properly set in the machine. 
 Do not try to forcefully close the toner cover, as this may damage 
the machine. 
  
 11  Lower the scanning platform. 
   
Precautions when Replacing Toner Cartridge 
   
See “Maintenance and Inspections” (àP.ix) in “Important 
Safety Instructions” as well.
 
  WARNING 
 Do not dispose of a used toner cartridge in open 
flames 
 This may cause the toner remaining inside the cartridges 
to ignite, resulting in burns or fire. 
  CAUTION 
 Precautions if you get toner on your hands or 
clothing 
 If toner gets on your hands or clothing, wash them 
immediately with cold water. 
 Washing with warm water sets the toner, making it 
impossible to remove the toner stains. 
 Be careful not to allow the toner to scatter 
 Do not pull out the sealing tape forcefully or stop at 
midpoint, as this may cause toner to spill out. 
 If toner gets into your eyes or mouth, wash them 
immediately with cold water and consult a physician. 
 Precautions when lowering the scanning platform 
 Be careful not to catch your fingers.  
						

							8-12
Maintenance
  IMPORTANT  
 About replacement toner cartridge 
 For optimum print quality, replacement is recommended using 
genuine Canon toner cartridge. 
Model name Supported Canon genuine toner 
cartridge 
MF4570dn
MF4450 Canon Cartridge 128
 Shake the toner cartridge before setting 
 If toner is not distributed evenly, this may result in a deterioration in 
print quality. 
 Hold the toner cartridge properly 
 When handling the toner cartridge, hold them properly as shown 
in the figure. Do not place them vertically or upside-down. 
 Do not touch the toner cartridge memory (A) or the 
electrical contacts (B) 
 This may result in damage to the cartridge.  
(A)
(B)
 Do not open the drum protective shutter (A). 
 Print quality may deteriorate if you touch or damage the drum 
inside of the drum protective shutter (A). Do not touch or open the 
drum protective shutter (A). 
  
  
(A)  
 When pulling out the sealing tape 
•   Do not pull the sealing tape diagonally or sideways. If the tape 
breaks, this may become difficult to pull out completely. 
                          
•   Even if the sealing tape stops at midpoint, pull it out of the toner 
cartridge completely. 
•   If any tape remains in the toner cartridge, this may result in poor  print quality. 
 Disposing of the removed sealing tape 
 Dispose of the sealing tape according to local regulations. 
 Keep the protective bag 
 Keep the protective bag for the toner cartridge. You will need them 
when you remove the toner cartridge for machine maintenance or 
other purposes. 
 Do not touch the high-voltage contacts (A) 
 This may result in damage to the machine. 
(A)
 Do not leave the toner cover open for a long time with 
the toner cartridge installed. 
 This may result in a deterioration in print quality. 
  
 
 NOTE 
 About the packing materials 
 The packing materials may be changed in form or placement, or 
may be added or removed without notice. 
 When the message  appears when 
receiving a fax 
 Printing of the fax is interrupted and the received data will be 
stored in the memory. 
 If  is set to 
 
 You can keep printing fax documents or reports without replacing 
a toner cartridge. However, the printed documents may be light 
or blurred because of lack of toner. The data is erased when 
the documents are printed out, so you cannot print the same 
documents again.  
 
 “Continue Print. When Toner Is Nearly Out” (àP.6-22) 
 Collecting used toner cartridges 
  “Recycling Used Cartridges” ( àP.8-13) 
  
   Purchase  Consumables 
 Purchase at your local authorized Canon dealer. 
 If you are not sure, contact the Canon help line.  
						

							8-13
Maintenance
  Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign”. 
This program preserves precious natural resources by utilizing a variety of materials found in the used 
cartridges 
 that are of no further use, to remanufacture new cartridges which, at the same time, keeps the 
environment cleaner by reducing landfill waste. 
 Complete details concerning this program are enclosed in each Cartridge box. 
  
 The Clean Earth Campaign 
 
Ô  THE Canon CARTRIDGE RECYCLING PROGRAM 
 The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which 
 supports four critical environmental areas: 
•   Recycling in the Workplace 
•   Conserving Environmental Resources 
•   Scientific Research and Education 
•   Encouraging Outdoors Appreciation 
  
 The remaining “Clean Earth” initiatives are supported in the U.S. through sponsorships of the National Park Foundation, the Na tional 
Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The 
Nature Conservancy of Canada. 
  
 Since its inception, The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have 
been discarded into landfills or similar facilities. 
Instead, this rapidly growing program returns used cartridges to the manufacturing process, thus conserving an array of resources.
Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions 
detailed for U.S. or Canadian residents.
We appreciate your support of The Canon Cartridge Recycling Program.
Working together we can make a significant contribution to a cleaner planet. 
•   Cartridges collected through this program are not refilled. 
•   You are not entitled to a tax deduction or rebate for the return of empty cartridges. 
•   This program may be modified or discontinued without notice. 
   
 U.S.A.  PROGRAM 
 Packaging 
 
Ô  Option A-1: Single Box Return 
•   Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. 
•   Place the empty cartridge in the box of your new cartridge. Seal the box. 
   
   Recycling  Used  Cartridges  
						

							8-14
Maintenance
 
Ô  Option B: Volume Box Return 
 We encourage you to use this option as a more efficient way to ship cartridges. 
•   Place as many cartridges as possible into one box. Carefully seal the box with tape;
or 
•  Call  1-800-OK-Canon to receive your free eight cartridge collection box. 
   
 
Ô  Option A-2: Multiple Box Return 
 We encourage you to use this option as a more efficient way to ship cartridges. 
•   Complete Option A-1. 
•   Bundle multiple cartridge boxes together securely with tape. 
   
 Please be sure that the shipment does not exceed UPS specifications. 
  Maximum weight = 70 lb. (31.8 kg) 
 Maximum length = 108” (2,743 mm) 
 Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm) 
 If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. 
  
Please Note:
Do not send defective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the 
warranty.
 Shipping 
 Apply the UPS authorized returning label provided in this guide. 
  Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative 
mail service with the U.S. Postal Service. 
 Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. 
•   Give the shipment to your UPS driver when you receive your next regular delivery; (UPS may charge a fee for customers who  call UPS to pick up a cartridge shipment if they do not already have a delivery scheduled.)
or 
•   Take the shipment to your local UPS receiving point. 
    
						

							8-15
Maintenance
 CANADA PROGRAM-CANADA PROGRAMME 
 
Ô  Option A: Single Box Return 
•   Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. 
•   Place the empty cartridge in the box of your new cartridge. Seal the box. 
•   Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon  pays the postage. 
•   Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise. 
   
 
Ô  Option B: Volume Box Return (eight or more cartridges) 
 We encourage you to use this option as a more efficient way to ship cartridges. 
•  Call  1-800-667-2666 to receive your free Canon collection box kit. 
•   The collection box can accommodate eight individual cartridge boxes. 
•   Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. 
•   Apply the Canon Canada Inc./Canada Post label provided in this brochure. 
•   Canon’s labels are specially marked so that Canon pays the postage. 
•   Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement with Canada Post  may have their collection box picked up. 
   
 Working to preserve endangered species is a long-standing Canon interest. 
 To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the 
Nature Conservancy of Canada. This donation is utilized in Canada. 
•   For further information about The Clean Earth Campaign in Canada, please call or write to Canon. 1-800-667-2666
Canon Canada Inc.
Corporate Customer Relations
6390 Dixie Road
Mississauga, ON L5T 1P7  
						

							8-16
Maintenance   
Before transporting the machine, see “Precautions when 
Transporting the Machine” (àP.8-17)  
 When changing the location of the machine or moving the 
machine for maintenance, be sure to perform the following 
procedure. 
 1  Turn OFF the machine and any connected 
computer. 
     
OFF
OFF  
 2  Disconnect all cables and the power cord from the 
machine. 
     
(1)
(2)
(4)
(5)
(3)  
 How to remove the cables and cord 
USB cable* (1) Remove it from the machine.
LAN cable* (2) Remove it from the machine.
Power cord
(3)  Unplug the power plug from the AC 
power outlet.
(4) Remove it from the machine.
Telephone 
cables* (5) Remove it from the machine.
 *  Whether the cable is connected or not varies depending on  your environment. 
 3  Close the document feeder tray. 
       
  NOTE  
 If documents are set in the document feeder tray 
 Remove all documents from the document feeder tray. 
  
 4  Fold the paper stopper, and then push the output 
tray extension into the machine. 
     
(2)
(1)
(2)
(1)  
  NOTE  
 If paper is in the output tray 
 Remove the paper from the output tray. 
  
 5  Lift the dust cover. 
  
    
  NOTE  
 If paper is set in the multi-purpose tray 
 Remove the paper from the multi-purpose tray. 
  
  
   Transporting  the  Machine