Canon printer imageCLASS MF4370dn User Manual

							
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How to Use This Guide
How to Use This Guide
 Illu str a tio n s U se d  i n  T h is  M an ual  Illustrations Used in This Manual 



 Illustrations used in this manual are the model MF4370dn. When there is any difference among MF4380dn, 
MF4370dn and MF4350d, it is clearly indicated in the text, e.g., “For MF4370dn.” 
 For information on the standard features for each model, see “Available Features,” on p. viii. 
  
 The display used in this manual is the factory preset display for the MF4370dn in default setting. Depending 
on the system configuration and product purchased, the appearance of the display may differ.  
   
						

							
xi
Safety Precautions
  Safety  Precautions  
   Safe ty  P re ca u tio n s  Safety  Precautions 
 Im porta n t S afe ty  I n str u ctio n s  Important Safety Instructions 
   Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble t he 
machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, conta ct your 
local authorized Canon dealer. 
      H an d lin g a n d  M ain te n an ce  Handling and Maintenance 
   Be careful when removing printed paper from output trays or when aligning it, because it may be hot and result in burn injury.  
 Follow all warnings and instructions marked on the machine. 
 Do not subject the machine to strong physical shocks or vibrations. 
 Always unplug the machine before moving or cleaning it. 
 To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the 
machine while printing. 
 When transporting the machine, be sure to remove the toner cartridge from the machine. 
 Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light. 
 Always grip the handle on the sides of the machine when you lift the machine. Never lift the machine by 
any of its trays or attachments. 
 Do not insert any objects into the slots or openings on the machine since they may touch dangerous 
voltage points or short out parts. This could result in fire or electric shock. 
 Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine. 
 To avoid spillage in or around the machine, do not eat or drink near it. 
 Keep the machine clean. Dust accumulation can prevent the machine from operating properly. 
 Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as 
required by applicable laws) after production of this machine model has been discontinued. 
 Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the 
following cases:   When the power cord or plug is damaged or frayed. 
 If liquid or small object has fallen into the machine. 
 If the machine has been exposed to rain or water. 
 If the machine does not operate normally when you have followed the instructions in this guide. Adjust 
only those controls that are covered by the instructions in this guide. Improper adjustment of other 
controls may result in damage and may require extensive work by a qualified technician to restore the 
product to normal operation. 
 If the machine has been dropped. 
 If the machine exhibits a distinct change in performance, indicating a need for servicing. 
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xii
Safety Precautions
Safety Precautions
 Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in 
operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or 
damage if the machine suddenly starts printing. 
 Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot 
and result in burn injury. 
    Lo ca tio n  Location 
 Place the machine on a flat, stable, vibration-free  surface that is strong enough to support its weight. 
 Place the machine in a cool, dry, clean, well ventilated place. 
 Make sure the area is free from dust. 
 Make sure the location is not exposed to high temperature or humidity. 
 Keep the machine away from direct sunlight as this can damage it. If you have to place the machine near a 
window, install heavy curtains or blinds. 
 Do not use the machine near water. Make sure that no wet or humid objects come into contact with the 
machine. 
 Do not use or store the machine outdoors. 
 Do not place the machine near devices that contain magnets or generate magnetic fields, such as speakers. 
 If possible, place the machine near an existing telephone line outlet for easy connection of the telephone 
line cord, and to avoid the expense of installing a new outlet. 
 Place the machine near a standard 120 V AC (60 Hz) power outlet. 
 To ensure reliable operation of the machine and to protect it from overheating (which can cause it to 
operate abnormally and create a fire risk), do not block the exhaust vent. Never block or cover any openings 
on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a 
cupboard or built-in installation, or near a radiator  or other heat source unless proper ventilation is 
provided. Leave at least 4" (100 mm) around all sides of the machine. 




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xiii
Safety Precautions
Safety Precautions
 MF4380dn 



 MF4370dn 



 MF4350d 




 Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet 
quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the 
power cord immediately. Contact your local authorized Canon dealer. 
 Do not allow anything to rest on the power cord, and do not place the machine where the cord will be 
walked on. Make sure the cord is not knotted or kinked. 
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xiv
Safety Precautions
Safety Precautions
    Po w er S u p ply  Power Supply 
  During electrical storms, unplug the power cord from the power outlet. (Any sent or received documents 
stored in memory are backed up for about 5 minutes.)  
 Whenever you unplug the power cord, wait at least five seconds before you plug it in again. 
 Do not plug the power cord into an uninterruptible power supply (UPS). 
   This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this  product 
and consult your doctor. 
  T e le p hon e E q uip m en t   Telephone  Equipment 
   When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock,  and 
injury to persons, including the following: 
 1. Do not use this machine near water (i.e., near a bathtub, kitchen sink, or laundry tub), or in a wet basement or near a swi mming pool. 
 2. Avoid using the telephone during an electrical storm, as there may be a remote risk of electric shock from lightning. 
 3. Do not use the telephone to report a gas leak in the vicinity of the leak.  
    C u sto m er S u p p ort ( U .S .A .)  Customer Support (U.S.A.) 
  Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a 
problem with the machine’s operation, try to solve it by using the information in Chapter 11. If you cannot 
solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-
800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 
24 hours is also available at the website.  
 http://www.canontechsupport.com/ 
    C u sto m er S u p p ort ( C an ad a) Customer Support (Canada) 
 Canon Canada Inc., offers a full range of customer technical support options*: 
 For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and 
answers to frequently asked questions, visit http://www.canon.ca/ 
 Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still 
under warranty 1-800-652-2666 
 For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666 
 If the problem cannot be corrected by using one of the above technical support options, repair options are 
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/ 
 *Support program specifics are subject to change without notice.  –
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xv
Legal Notices
  Legal  Notices  
   Le g al N otic e s  Legal  Notices 
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets 
the 
ENERGY STAR Program for energy efficiency.
The International ENERGY STAR Office Equipmen t Program is an international program 
that promotes energy saving through the use of computers and other office 
equipment.
The program backs the development and dissemination of products with functions 
that effectively reduce energy consumption. It is an open system in which business 
proprietors can participate voluntarily.
The targeted products are office equipment, such as computers, displays, printers, 
facsimiles, and copiers. The standards and logos are uniform among participating 
nations.
 I P v6  R ead y L o g o  IPv6 Ready Logo 
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-
1 established by the IPv6 Forum.
 Tra d em ark s  Trademarks 
 Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows, Windows 
Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or 
other countries. 
 All other product and brand names are registered trademarks, trademarks or service marks of their respective 
owners.  
						

							
xvi
Legal Notices
Legal Notices
 Co p yrig ht  Copyright 
 Copyright © 2010 by Canon Inc. All rights reserved. No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system,  or translated into any language or computer language in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without 
the prior written permission of Canon Inc. 
  
 This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c) 
listed below. 
    (a) 
 Copyright © 1990 The Regents of the University of California. 
 All rights reserved. 
  
 Redistribution and use in source and binary forms are permitted provided that the above copyright notice 
and this paragraph are duplicated in all such forms and  that any documentation, advertising materials, and 
other materials related to such distribution and use acknowledge that the software was developed by the 
University of California, Berkeley. The name of the University may not be used to endorse or promote products 
derived from this software without specific prior written permission. 
 THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, 
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. 
  
 The software was developed by the University of California, Berkeley. 
    (b) 
 Copyright © 1995, 1996 Cygnus Support. 
 All rights reserved. 
  
 Redistribution and use in source and binary forms are permitted provided that the above copyright notice 
and this paragraph are duplicated in all such forms and  that any documentation, advertising materials, and 
other materials related to such distribution and use acknowledge that the software was developed at Cygnus 
Support, Inc. Cygnus Support, Inc. may not be used to endorse or promote products derived from this 
software without specific prior written permission. 
 THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, 
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. 
  
 The software was developed at Cygnus Support, Inc.  
						

							
xvii
Legal Notices
Legal Notices
 (c) 
 Copyright © 1994, 1997 Cygnus Solutions. 
 All rights reserved. 
  
 Redistribution and use in source and binary forms are permitted provided that the above copyright notice 
and this paragraph are duplicated in all such forms and  that any documentation, advertising materials, and 
other materials related to such distribution and use acknowledge that the software was developed at Cygnus 
Solutions. Cygnus Solutions may not be used to endorse or promote products derived from this software 
without specific prior written permission. 
 THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, 
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. 
  
 The software was developed at Cygnus Solutions. 
 T h ir d  P arty  S o ft w are   Third Party Software 
 This product includes software and/or software modules that are licensed by third parties (LICENSORS). Use 
and distribution of this software and/or software modules (the “SOFTWARE”) are subject to conditions (1) 
through (9) below unless the other conditions accompany the software and/or software module. In such 
cases, these software and/or software module are subject to the other conditions. 
  
 (1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the 
countries involved in the event that the SOFTWARE is shipped,  transferred or exported into any country.  
 (2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the 
SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed 
or granted by Canon’s licenser to you for any intellectual property of LICENSORS. 
 (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). 
 (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without 
prior written consent of Canon and LICENSORS. 
 (5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights 
to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee 
agrees to be bound by all these conditions. 
 (6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to 
human readable form. 
 (7) You may not modify, adapt, translate, rent, lease or  loan the SOFTWARE or create derivative works based on 
the SOFTWARE. 
 (8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT. 
 (9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.  
						

							
xviii
Legal Notices
Legal Notices
 Th e S o ft w are  S u b je cte d  t o  t h e O th er C o n d it io n s  The Software Subjected to the Other Conditions 
 Please refer to e-Manual on a CD-ROM bundled with this product, for more detail and corresponding license 
conditions. 
 D is c la im ers   Disclaimers 
 The information in this document is subject to change without notice. 
 CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR 
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO 
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. 
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY 
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. 
 F o r C A , U SA  o n ly   For CA, USA only 
 Included battery contains Perchlorate Material - special handling may apply. 
 See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details. 
 Le g al L im it a tio n s o n  t h e U sa g e o f Y o u r P ro d uct a n d  t h e U se  o f I m ag es  Legal Limitations on the Usage of Your Product and the Use of Images 
 Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as 
scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in 
criminal and/or civil liability. 
 A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are 
uncertain about the legality of using your product to scan, print or otherwise reproduce any particular 
document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in 
advance with your legal advisor for guidance. 
Paper Money
– Travelers Checks
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Money Orders
– Food Stamps
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Certificates of Deposit
– Passports
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Postage Stamps (canceled or uncanceled) 
– Immigration Papers
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Identifying Badges or Insignias
– Internal Revenue Stamps (canceled or 
uncanceled) 
–
Selective Service or Draft Papers
– Bonds or Other Certificates of Indebtedness
–
Checks or Drafts Issued by Governmental 
Agencies
–
Stock Certificates
–
Motor Vehicle Licenses and Certificates of Title
– Copyrighted Works/Works of Art without 
Permission of Copyright Owner
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xix
Legal Notices
Legal Notices
 FC C  ( F e d era l C o m mun ic a tio n s C o m mis sio n )  FCC (Federal Communications Commission) 
  imageCLASS  MF4380dn/MF4370dn/MF4350d:  F156602  
  
 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
 (1)  This device may not cause harmful interference, 
 and 
 (2)  this device must accept an interference received, including interference\
 that may cause undesired  operation. 
 This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment  generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to 
radio communications. However, there is no guarant ee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by 
one or more of the following measures:   Reorient or relocate the receiving antenna. 
 Increase the separation between the equipment and receiver. 
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
 Consult the dealer or an experienced radio/TV technician for help. 
 Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. 
 Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If you 
make such changes or modifications, you could be required to stop operation of the equipment. 
 If your equipment malfunctions, please contact your local authorized Canon dealer from whom you 
purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure 
who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the 
“SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com). 
  
 Canon U.S.A., Inc. 
 One Canon Plaza, Lake Success, NY 11042, U.S.A. 
 TEL No. (516)328-5600 
   
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