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Canon printer imageCLASS MF4370dn User Manual

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    Before Using the Machine
    Documents and Print Media
    Registering Destinations in the Address Book
    Copying
    Fax
    Printing
    Scanning
    Network
    Settings from a PC
    Maintenance
    Troubleshooting
    Machine Settings
    Appendix
      
      
     
    Basic Operation Guide
     
     
     
     Please read this guide before operating this product. 
     After you finish reading this guide, store it in a safe place for future reference. 
       
    						
    							
    i
    Manuals for the Machine
     Manuals for the Machine 
        Man uals  f o r t h e M ach in e 
       Manuals for the Machine  
     The manuals for this machine are divided as follows. Please refer to them for detailed information. 
      
    Read this manual first.
    Starter GuideOverview of Machine Functions
    Set Up the Machine to Suit Your Purposes
    Set Up the Machine
    Make Fax Settings
    Set Up Network Connection
    Set Up Computers and Software
    Appendix
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Read this manual to learn the 
    required settings and connections 
    before using the machine.
    Read this manual next.
    Basic Operation GuideBefore Using the Machine
    Documents and Print Media
    Registering Destinations in the Address Book
    Copying
    Fax
    Printing
    Scanning
    Network
    Settings from a PC
    Maintenance
    Troubleshooting
    Machine Settings
    Appendix
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Ô
    Read this manual to learn 
    information about basic operations 
    and machine functions.
    Read the sections of these manuals that correspond to your intended use.
    e-Manual(Located on Manual CD)
    Copy/Fax/Print/Scan/Settings from a PC/
    Network Settings/Security
    Troubleshooting
    Maintenance
    Specifications
    Ô
    Ô
    Ô
    Ô
    Read this manual to learn detailed 
    information about advanced 
    machine operations and functions, 
    and how to customize machine 
    settings.
     This  Document  
     Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies 
    and omissions. However, as we are constantly improving our products, if you need an exact specification, 
    please contact Canon. 
     The machine illustration in this manual may differ slightly from your machine. Ô
    Ô 
    						
    							
    Overview of the Machine Functions
    ii
          Ove rv ie w  o f t h e M ach in e F u n ctio n s 
     Overview of the Machine Functions  
      Depending on the system configuration and product purchased, some functions may not be 
    available.  
      
      
      
     
     
       
      
     Printing  
     You can use various print functions by printing from a computer. 
     Basic Operation Guide 
     Printing (see on p. 6-1) 
     e-Manual 
     Print 
     Copying 
     You can use various copy functions. 
     Basic Operation Guide 
     Copying (see on p. 4-1) 
     e-Manual 
     Copy 
      Faxing 
     In addition to the normal faxing, you can send faxes from a computer. 
     Basic Operation Guide 
     Fax (see on p. 5-1) 
     e-Manual 
     Fax  
    						
    							
    Overview of the Machine Functions
    iii
         Scanning 
     You can retrieve documents scanned with this machine to your computer. 
     Basic Operation Guide 
     Scanning (see on p. 7-1) 
     e-Manual 
     Scan 
      
      N e t w o r k  
     (MF4380dn/MF4370dn  Only)  
     This machine can be connected to a 
    network. Connecting to a network enables  you to use various functions. 
     Basic Operation Guide 
     Network (see on p. 8-1) 
     e-Manual 
     Network  Settings 
      
        
      Remote  User Interface 
     (MF4380dn/MF4370dn  Only)  
     You can set and manage this machine 
    easily and quickly from a computer. 
     Basic Operation Guide 
     Settings from a PC (see on p. 9-1) 
     e-Manual 
     Settings from a PC 
        
      
       
    						
    							
    iv
    Contents
        Co n te n ts     Contents  
      Manuals for the Machine ..................................i
    Preface ............................................................. viii
    Available Features ............................................. viii
    How to Use This Guide .................................... ix Symbols Used in This Manual ......................... ix
    Keys and Buttons Used in This Manual ........ ix
    Abbreviations Used in This Manual .............. ix
    Illustrations Used in This Manual .....................x
    Safety Precautions ........................................... xi Important Safety Instructions ......................... xi
    Handling and Maintenance ............................. xi
    Location ................................................................\
    . xii
    Power Supply ...................................................... xiv
    Telephone Equipment ..................................... xiv
    Customer Support (U.S.A.) ............................. xiv
    Customer Support (Canada) .......................... xiv
    Legal Notices ................................................... xv IPv6 Ready Logo ................................................. xv
    Trademarks ........................................................... xv
    Copyright.............................................................. xvi
    Third Party Software ........................................ xvii
    The Software Subjected to the Other 
    Conditions .......................................................... xviii
    Disclaimers ......................................................... xviii
    For CA, USA only .............................................. xviii
    Legal Limitations on the Usage of Your 
    Product and the Use of Images .................. xviii
    FCC (Federal Communications 
    Commission) ....................................................... xix
    Users in the U.S.A. ............................................... xx
    Users in Canada ................................................. xxii
    Utilisation au Canada ..................................... xxiv
    Laser Safety .................................................. xxvi CDRH Regulations ........................................... xxvi1  Before Using the Machine ...... 1-1
    Machine Components ..................................1-2External View (Front) ....................................... 1-2
    External View (Back) ........................................ 1-4
    Operation Panel .............................................1-7 Main Operation Panel ..................................... 1-7
    Fax Operation Panel ........................................ 1-9
    Display (Standby Mode) ............................ 1-10 Copy Mode ....................................................... 1-10
    Fax Mode ........................................................... 1-10
    Scan Mode ........................................................ 1-10
    Toner Cartridge ........................................... 1-11 Maintaining the Toner Cartridge .............. 1-12
    Checking the Toner Level ............................ 1-12
    Entering Characters ................................... 1-14
    Telephone Line Settings ............................ 1-15
    Timer Settings ............................................. 1-16 Setting the Sleep Mode ............................... 1-16
    Setting the Daylight Saving Time ............. 1-17
    2  Documents and Print  Media  ...................................... 2-1
    Documents Requirements ...........................2-2
    Scanning Area ................................................2-3
    Placing Documents .......................................2-4
    On the Platen Glass .......................................... 2-4
    In the ADF ........................................................... 2-5
    Paper Requirements .....................................2-6
    Printable Area ................................................2-7
    Loading Paper ................................................2-8 In the Paper Cassette ...................................... 2-8
    In the Multi-Purpose Tray ............................ 2-11
    Setting Paper Size and Type ..................... 2-14 For the Paper Cassette .................................. 2-14
    For the Multi-Purpose Tray .......................... 2-15 
    						
    							
    v
    Contents
    Contents
    3  Registering Destinations in the Address Book.................... 3-1
    About the Address Book ..............................3-2
    Storing/Editing One-Touch Keys ................3-3
    Registering One-Touch Keys ........................ 3-3
    Editing One-Touch Keys ................................. 3-3
    Erasing One-Touch Keys ................................. 3-4
    Storing/Editing Coded Dial Codes .............3-6 Registering Coded Dial Codes ..................... 3-6
    Editing Coded Dial Codes .............................. 3-6
    Erasing Coded Dial Codes ............................. 3-7
    Storing/Editing Recipients for Group 
    Dialing .............................................................3-9 Registering Group Addresses....................... 3-9
    Adding New Destination to Group .......... 3-10
    Deleting Destination from Group ............ 3-10
    Changing Group Name ................................ 3-11
    Deleting Group Addresses .......................... 3-11
    4 Copying  .................................. 4-1
    Overview of Copy Functions .......................4-2
    Basic Copying Method ..................................4-4
    Canceling Copy Jobs .....................................4-5
    Selecting Image Quality ...............................4-6
    Adjusting Density ..........................................4-8Adjusting Automatically ................................ 4-8
    Adjusting Manually .......................................... 4-9
    Enlarge/Reduce Images ............................ 4-10 Preset Zoom ..................................................... 4-10
    Custom Copy Ratio ........................................ 4-11
    Collating Copies .......................................... 4-13
    Multiple Documents onto One Sheet 
    (2 on 1) .......................................................... 4-15 2 on 1 Combination ....................................... 4-15
    Copying ID Card .............................................. 4-16
    2-Sided Copying ......................................... 4-18 1 to 2-Sided Copying ..................................... 4-19
    2 to 2-Sided Copying (MF4380dn 
    Only) .................................................................\
    ... 4-20 2 to 1-Sided Copying (MF4380dn 
    Only) .................................................................\
    ... 4-21
    Selecting Paper Size Group ...................... 4-22
    Changing Standard Mode ......................... 4-23
    Printing a Sample Page ............................. 4-24
    Viewing Copy Settings .............................. 4-25
    5 Fax  ........................................... 5-1
    Overview of Fax Functions ..........................5-2
    Introduction to Using Fax Functions .........5-4 Methods for Receiving Faxes........................ 5-4
    Selecting the Receive Mode ....................... 5-10
    Setting the Current Date and Time .......... 5-11
    Setting the Type of Telephone Line ......... 5-11
    Registering the Machine’s Name .............. 5-12
    Registering Your Machine’s Fax 
    Number .............................................................. 5-12
    Sending Fax Documents ........................... 5-13 Basic Methods for Sending Faxes ............. 5-13
    Calling the Recipient before Sending 
    Fax Documents (Manual Sending) ........... 5-13
    Switching Temporarily to Tone Dialing ... 5-14
    Dialing an Overseas Number (With 
    Pauses)................................................................ 5-15
    Basic Methods for Sending PC Faxes ....... 5-16
    Canceling Sending Fax Documents ........ 5-17
    Specifying Destinations ............................ 5-18 Specifying a New Fax Number ................... 5-18
    Using the One-Touch Keys .......................... 5-19
    Using Coded Dial Codes .............................. 5-19
    Using the Group Addresses ........................ 5-20
    Using the Address Book Key ....................... 5-20
    Sending Documents to More Than One 
    Location (Broadcasting) ............................... 5-21
    Adjusting Density ....................................... 5-23
    Selecting Image Quality ............................ 5-24
    2-Sided Document (MF4380dn Only) ..... 5-25
    Redialing When the Line Is Busy .............. 5-26 Redialing Manually ........................................ 5-26
    Redialing Automatically ............................... 5-26 
    						
    							
    vi
    Contents
    Contents
    Checking the Dial Line before Sending .. 5-28
    Changing Standard Mode ......................... 5-29
    Send Start Speed ........................................ 5-30
    Printing Received Documents on Both 
    Sides of Paper .............................................. 5-31
    Reducing a Received Document .............. 5-32
    Printing Footer Information on a 
    Received Document ................................... 5-33
    Specifying the Way of Printing When 
    Toner Runs Out ........................................... 5-34
    Setting the Incoming Ring ........................ 5-35
    Receiving Documents Manually with an 
    External Telephone (Remote RX) ............. 5-36Activating the Remote Reception ............ 5-36
    Receiving Documents with the Remote 
    Reception .......................................................... 5-37
    Selecting the Receive Mode for 
    Printing ......................................................... 5-38
    Rejecting Incoming Faxes from the 
    Unidentified Senders ................................. 5-39
    Receive Start Speed ................................... 5-40
    Receiving Documents in Memory 
    without Printing Out (Memory Lock 
    Reception) .................................................... 5-41
    Printing All Documents Stored in the 
    Memory Lock Reception Mode ................ 5-43
    Forwarding Received Fax Documents in 
    Memory ........................................................ 5-44
    Checking/Changing the Status of Fax 
    Documents in Memory .............................. 5-45 Checking/Deleting Fax Transmission 
    Documents ....................................................... 5-45
    Checking/Deleting Fax Reception 
    Documents ....................................................... 5-46
    Checking the Fax Log .................................... 5-46
    6 Printing  ................................... 6-1
    Overview of the Print Functions .................6-2
    Introduction to Using Print Functions .......6-4
    Printing Documents from a Computer ......6-5 Scaling Documents .......................................6-7
    Printing Multiple Pages on One Sheet ......6-9
    2-Sided Printing .......................................... 6-10
    Checking and Canceling Print Jobs ......... 6-11
    7 Scanning  ................................. 7-1
    Overview of Scanner Functions ..................7-2
    Introduction to Using Scanner 
    Functions .........................................................7-3
    For Scanning Documents to a Computer 
    Connected with USB Cable ........................... 7-3
    For Scanning Documents from a 
    Networked Computer (MF4380dn/
    MF4370dn Only) ............................................... 7-3
    Basic Scanning Operations ..........................7-4 Scanning Documents to a Computer 
    Connected with USB Cable ........................... 7-4
    Scanning Documents from a Networked 
    Computer (MF4380dn/MF4370dn 
    Only) .................................................................\
    ..... 7-4
    Canceling Scan Jobs to a Computer 
    Connected with USB Cable ........................... 7-5
    8 Network (MF4380dn/ MF4370dn Only)  .................... 8-1
    Flowchart for Setting Up Network .............8-2
    What is the Network? ....................................8-3
    Overview of Network Functions .................8-4
    9  Settings from a PC (MF4380dn/MF4370dn 
    Only)  ....................................... 9-1
    Overview of Remote UI ................................9-2
    Starting the Remote UI .................................9-4
    10 Maintenance  ........................10-1
    Cleaning the Machine ................................ 10-2 
    						
    							
    vii
    Contents
    Contents
    Exterior ............................................................... 10-2
    Interior ................................................................ 10-2
    Fuser Roller ....................................................... 10-5
    Scanning Area .................................................. 10-6
    Replacing the Toner Cartridge ................. 10-9 When a Message Appears ........................... 10-9
    Redistributing Toner ................................... 10-10
    Replacing the Toner Cartridge with a 
    New One ......................................................... 10-12
    Recycling Used Cartridges ...................... 10-17 The Clean Earth Campaign - The 
    Canon Cartridge Return Program .......... 10-17
    U.S.A. PROGRAM .......................................... 10-18
    Canadian Program – Programme au 
    Canada ............................................................ 10-21
    Transporting the Machine ...................... 10-23 For MF4380dn/MF4370dn ....................... 10-23
    For MF4350d ................................................. 10-26
    11 Troubleshooting  ..................11-1
    Clearing Jams .............................................. 11-2Document Jams .............................................. 11-2
    Paper Jams ........................................................ 11-5
    Error Messages .......................................... 11-16
    Error Codes ................................................ 11-19
    If  is 
    displayed .................................................... 11-20 Reloading the Paper ................................... 11-20
    Changing the Paper Size Setting ........... 11-20
    If a Power Failure Occurs ......................... 11-21
    If You Cannot Solve a Problem ............... 11-22 Customer Support (U.S.A.) ....................... 11-22
    Customer Support (Canada) .................... 11-22
    12 Machine Settings  .................12-1
    Machine Settings ........................................ 12-2Printing USER DATA LIST .............................. 12-2
    Accessing the Setting Menu ....................... 12-2
    Setting Menu ............................................... 12-3 VOLUME CONTROL SETTINGS.................... 12-3
    BROADCAST ..................................................... 12-3
    COMMON SETTINGS ...................................... 12-3
    COPY SETTINGS ............................................... 12-4
    FAX SETTINGS .................................................. 12-5
    ADDRESS BOOK SET. ...................................... 12-6
    PRINTER SETTINGS ......................................... 12-6
    TIMER SETTINGS ............................................. 12-7
    ADJUST./CLEANING ....................................... 12-8
    REPORT SETTINGS .......................................... 12-8
    SYSTEM SETTINGS .......................................... 12-9
    13 Appendix  ..............................13-1
    Specifications .............................................. 13-2
    General ............................................................... 13-2
    Copier ................................................................. 13-3
    Printer ................................................................. 13-3
    Scanner (Scanning via USB) ........................ 13-3
    Scanner (Scanning via Network) ............... 13-3
    Facsimile ............................................................ 13-4
    Telephone ......................................................... 13-4
    Index ............................................................. 13-5 
    						
    							
    viii
    Preface
        Preface  
       Pre fa ce   Preface 
     Thank you for choosing a Canon product. Before using the machine, please read the 
    following instructions for your safety. 
            A va il a b le  F e atu re s Available Features 
     The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system 
    configuration and product purchased, some features described in the manuals may not be functional. The 
    table below shows the available features on a product basis. 
    : available
    —: not available
    COPY PRINT SCAN FAX Remote UI 
    (Network Board) Simplex 
    ADF Duplex 
    ADF
    imageCLASS 
    MF4380dn—
    imageCLASS 
    MF4370dn—
    imageCLASS 
    MF4350d——
       
    						
    							
    ix
    How to Use This Guide
      How to Use This Guide  
       How  t o  U se  T h is  G uid e  How to Use This Guide 
     Sym bols  U se d  i n  T h is  M an ual  Symbols Used in This Manual 
     The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and 
    instructions that should be observed for safety. 
    Indicates a warning that may lead to death or serious injury if not observed.
    Explains how to avoid actions that could injure you or damage your machine.
    Explains operating restrictions and how to avoid minor difficulties.
     K eys a n d  B utto n s U se d  i n  T h is  M an ual  Keys and Buttons Used in This Manual 
     The following symbols and key names are a few examples of how keys to be pressed are expressed in this 
    manual. 
     Operation Panel Keys:  + [Key name] 
     Example: 
     [Stop/Reset]. 
     Buttons on the computer operation screen: [Button name] 
     Example:  [OK] 
     Information in the display appears in angle brackets: . 
     A bbre v ia tio n s U se d  i n  T h is  M an ual  Abbreviations Used in This Manual 
     In this manual, product names and model names are abbreviated as follows: 
     Microsoft Windows 2000 operating system : Windows 2000 
     Microsoft Windows XP operating system : Windows XP 
     Microsoft Windows Vista operating system : Windows Vista 
     Microsoft Windows 7 operating system : Windows 7 
     Microsoft Windows Server 2003 operating system : Windows Server 2003 
     Microsoft Windows Server 2008 operating system : Windows Server 2008 
     Microsoft Windows operating system : Windows 
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