Canon printer imageCLASS MF4370dn User Manual
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Before Using the Machine Documents and Print Media Registering Destinations in the Address Book Copying Fax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Basic Operation Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
i Manuals for the Machine Manuals for the Machine Man uals f o r t h e M ach in e Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Read this manual first. Starter GuideOverview of Machine Functions Set Up the Machine to Suit Your Purposes Set Up the Machine Make Fax Settings Set Up Network Connection Set Up Computers and Software Appendix Ô Ô Ô Ô Ô Ô Ô Read this manual to learn the required settings and connections before using the machine. Read this manual next. Basic Operation GuideBefore Using the Machine Documents and Print Media Registering Destinations in the Address Book Copying Fax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Ô Ô Ô Ô Ô Ô Ô Ô Ô Ô Ô Ô Ô Read this manual to learn information about basic operations and machine functions. Read the sections of these manuals that correspond to your intended use. e-Manual(Located on Manual CD) Copy/Fax/Print/Scan/Settings from a PC/ Network Settings/Security Troubleshooting Maintenance Specifications Ô Ô Ô Ô Read this manual to learn detailed information about advanced machine operations and functions, and how to customize machine settings. This Document Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. The machine illustration in this manual may differ slightly from your machine. Ô Ô
Overview of the Machine Functions ii Ove rv ie w o f t h e M ach in e F u n ctio n s Overview of the Machine Functions Depending on the system configuration and product purchased, some functions may not be available. Printing You can use various print functions by printing from a computer. Basic Operation Guide Printing (see on p. 6-1) e-Manual Print Copying You can use various copy functions. Basic Operation Guide Copying (see on p. 4-1) e-Manual Copy Faxing In addition to the normal faxing, you can send faxes from a computer. Basic Operation Guide Fax (see on p. 5-1) e-Manual Fax
Overview of the Machine Functions iii Scanning You can retrieve documents scanned with this machine to your computer. Basic Operation Guide Scanning (see on p. 7-1) e-Manual Scan N e t w o r k (MF4380dn/MF4370dn Only) This machine can be connected to a network. Connecting to a network enables you to use various functions. Basic Operation Guide Network (see on p. 8-1) e-Manual Network Settings Remote User Interface (MF4380dn/MF4370dn Only) You can set and manage this machine easily and quickly from a computer. Basic Operation Guide Settings from a PC (see on p. 9-1) e-Manual Settings from a PC
iv Contents Co n te n ts Contents Manuals for the Machine ..................................i Preface ............................................................. viii Available Features ............................................. viii How to Use This Guide .................................... ix Symbols Used in This Manual ......................... ix Keys and Buttons Used in This Manual ........ ix Abbreviations Used in This Manual .............. ix Illustrations Used in This Manual .....................x Safety Precautions ........................................... xi Important Safety Instructions ......................... xi Handling and Maintenance ............................. xi Location ................................................................\ . xii Power Supply ...................................................... xiv Telephone Equipment ..................................... xiv Customer Support (U.S.A.) ............................. xiv Customer Support (Canada) .......................... xiv Legal Notices ................................................... xv IPv6 Ready Logo ................................................. xv Trademarks ........................................................... xv Copyright.............................................................. xvi Third Party Software ........................................ xvii The Software Subjected to the Other Conditions .......................................................... xviii Disclaimers ......................................................... xviii For CA, USA only .............................................. xviii Legal Limitations on the Usage of Your Product and the Use of Images .................. xviii FCC (Federal Communications Commission) ....................................................... xix Users in the U.S.A. ............................................... xx Users in Canada ................................................. xxii Utilisation au Canada ..................................... xxiv Laser Safety .................................................. xxvi CDRH Regulations ........................................... xxvi1 Before Using the Machine ...... 1-1 Machine Components ..................................1-2External View (Front) ....................................... 1-2 External View (Back) ........................................ 1-4 Operation Panel .............................................1-7 Main Operation Panel ..................................... 1-7 Fax Operation Panel ........................................ 1-9 Display (Standby Mode) ............................ 1-10 Copy Mode ....................................................... 1-10 Fax Mode ........................................................... 1-10 Scan Mode ........................................................ 1-10 Toner Cartridge ........................................... 1-11 Maintaining the Toner Cartridge .............. 1-12 Checking the Toner Level ............................ 1-12 Entering Characters ................................... 1-14 Telephone Line Settings ............................ 1-15 Timer Settings ............................................. 1-16 Setting the Sleep Mode ............................... 1-16 Setting the Daylight Saving Time ............. 1-17 2 Documents and Print Media ...................................... 2-1 Documents Requirements ...........................2-2 Scanning Area ................................................2-3 Placing Documents .......................................2-4 On the Platen Glass .......................................... 2-4 In the ADF ........................................................... 2-5 Paper Requirements .....................................2-6 Printable Area ................................................2-7 Loading Paper ................................................2-8 In the Paper Cassette ...................................... 2-8 In the Multi-Purpose Tray ............................ 2-11 Setting Paper Size and Type ..................... 2-14 For the Paper Cassette .................................. 2-14 For the Multi-Purpose Tray .......................... 2-15
v Contents Contents 3 Registering Destinations in the Address Book.................... 3-1 About the Address Book ..............................3-2 Storing/Editing One-Touch Keys ................3-3 Registering One-Touch Keys ........................ 3-3 Editing One-Touch Keys ................................. 3-3 Erasing One-Touch Keys ................................. 3-4 Storing/Editing Coded Dial Codes .............3-6 Registering Coded Dial Codes ..................... 3-6 Editing Coded Dial Codes .............................. 3-6 Erasing Coded Dial Codes ............................. 3-7 Storing/Editing Recipients for Group Dialing .............................................................3-9 Registering Group Addresses....................... 3-9 Adding New Destination to Group .......... 3-10 Deleting Destination from Group ............ 3-10 Changing Group Name ................................ 3-11 Deleting Group Addresses .......................... 3-11 4 Copying .................................. 4-1 Overview of Copy Functions .......................4-2 Basic Copying Method ..................................4-4 Canceling Copy Jobs .....................................4-5 Selecting Image Quality ...............................4-6 Adjusting Density ..........................................4-8Adjusting Automatically ................................ 4-8 Adjusting Manually .......................................... 4-9 Enlarge/Reduce Images ............................ 4-10 Preset Zoom ..................................................... 4-10 Custom Copy Ratio ........................................ 4-11 Collating Copies .......................................... 4-13 Multiple Documents onto One Sheet (2 on 1) .......................................................... 4-15 2 on 1 Combination ....................................... 4-15 Copying ID Card .............................................. 4-16 2-Sided Copying ......................................... 4-18 1 to 2-Sided Copying ..................................... 4-19 2 to 2-Sided Copying (MF4380dn Only) .................................................................\ ... 4-20 2 to 1-Sided Copying (MF4380dn Only) .................................................................\ ... 4-21 Selecting Paper Size Group ...................... 4-22 Changing Standard Mode ......................... 4-23 Printing a Sample Page ............................. 4-24 Viewing Copy Settings .............................. 4-25 5 Fax ........................................... 5-1 Overview of Fax Functions ..........................5-2 Introduction to Using Fax Functions .........5-4 Methods for Receiving Faxes........................ 5-4 Selecting the Receive Mode ....................... 5-10 Setting the Current Date and Time .......... 5-11 Setting the Type of Telephone Line ......... 5-11 Registering the Machine’s Name .............. 5-12 Registering Your Machine’s Fax Number .............................................................. 5-12 Sending Fax Documents ........................... 5-13 Basic Methods for Sending Faxes ............. 5-13 Calling the Recipient before Sending Fax Documents (Manual Sending) ........... 5-13 Switching Temporarily to Tone Dialing ... 5-14 Dialing an Overseas Number (With Pauses)................................................................ 5-15 Basic Methods for Sending PC Faxes ....... 5-16 Canceling Sending Fax Documents ........ 5-17 Specifying Destinations ............................ 5-18 Specifying a New Fax Number ................... 5-18 Using the One-Touch Keys .......................... 5-19 Using Coded Dial Codes .............................. 5-19 Using the Group Addresses ........................ 5-20 Using the Address Book Key ....................... 5-20 Sending Documents to More Than One Location (Broadcasting) ............................... 5-21 Adjusting Density ....................................... 5-23 Selecting Image Quality ............................ 5-24 2-Sided Document (MF4380dn Only) ..... 5-25 Redialing When the Line Is Busy .............. 5-26 Redialing Manually ........................................ 5-26 Redialing Automatically ............................... 5-26
vi Contents Contents Checking the Dial Line before Sending .. 5-28 Changing Standard Mode ......................... 5-29 Send Start Speed ........................................ 5-30 Printing Received Documents on Both Sides of Paper .............................................. 5-31 Reducing a Received Document .............. 5-32 Printing Footer Information on a Received Document ................................... 5-33 Specifying the Way of Printing When Toner Runs Out ........................................... 5-34 Setting the Incoming Ring ........................ 5-35 Receiving Documents Manually with an External Telephone (Remote RX) ............. 5-36Activating the Remote Reception ............ 5-36 Receiving Documents with the Remote Reception .......................................................... 5-37 Selecting the Receive Mode for Printing ......................................................... 5-38 Rejecting Incoming Faxes from the Unidentified Senders ................................. 5-39 Receive Start Speed ................................... 5-40 Receiving Documents in Memory without Printing Out (Memory Lock Reception) .................................................... 5-41 Printing All Documents Stored in the Memory Lock Reception Mode ................ 5-43 Forwarding Received Fax Documents in Memory ........................................................ 5-44 Checking/Changing the Status of Fax Documents in Memory .............................. 5-45 Checking/Deleting Fax Transmission Documents ....................................................... 5-45 Checking/Deleting Fax Reception Documents ....................................................... 5-46 Checking the Fax Log .................................... 5-46 6 Printing ................................... 6-1 Overview of the Print Functions .................6-2 Introduction to Using Print Functions .......6-4 Printing Documents from a Computer ......6-5 Scaling Documents .......................................6-7 Printing Multiple Pages on One Sheet ......6-9 2-Sided Printing .......................................... 6-10 Checking and Canceling Print Jobs ......... 6-11 7 Scanning ................................. 7-1 Overview of Scanner Functions ..................7-2 Introduction to Using Scanner Functions .........................................................7-3 For Scanning Documents to a Computer Connected with USB Cable ........................... 7-3 For Scanning Documents from a Networked Computer (MF4380dn/ MF4370dn Only) ............................................... 7-3 Basic Scanning Operations ..........................7-4 Scanning Documents to a Computer Connected with USB Cable ........................... 7-4 Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only) .................................................................\ ..... 7-4 Canceling Scan Jobs to a Computer Connected with USB Cable ........................... 7-5 8 Network (MF4380dn/ MF4370dn Only) .................... 8-1 Flowchart for Setting Up Network .............8-2 What is the Network? ....................................8-3 Overview of Network Functions .................8-4 9 Settings from a PC (MF4380dn/MF4370dn Only) ....................................... 9-1 Overview of Remote UI ................................9-2 Starting the Remote UI .................................9-4 10 Maintenance ........................10-1 Cleaning the Machine ................................ 10-2
vii Contents Contents Exterior ............................................................... 10-2 Interior ................................................................ 10-2 Fuser Roller ....................................................... 10-5 Scanning Area .................................................. 10-6 Replacing the Toner Cartridge ................. 10-9 When a Message Appears ........................... 10-9 Redistributing Toner ................................... 10-10 Replacing the Toner Cartridge with a New One ......................................................... 10-12 Recycling Used Cartridges ...................... 10-17 The Clean Earth Campaign - The Canon Cartridge Return Program .......... 10-17 U.S.A. PROGRAM .......................................... 10-18 Canadian Program – Programme au Canada ............................................................ 10-21 Transporting the Machine ...................... 10-23 For MF4380dn/MF4370dn ....................... 10-23 For MF4350d ................................................. 10-26 11 Troubleshooting ..................11-1 Clearing Jams .............................................. 11-2Document Jams .............................................. 11-2 Paper Jams ........................................................ 11-5 Error Messages .......................................... 11-16 Error Codes ................................................ 11-19 If is displayed .................................................... 11-20 Reloading the Paper ................................... 11-20 Changing the Paper Size Setting ........... 11-20 If a Power Failure Occurs ......................... 11-21 If You Cannot Solve a Problem ............... 11-22 Customer Support (U.S.A.) ....................... 11-22 Customer Support (Canada) .................... 11-22 12 Machine Settings .................12-1 Machine Settings ........................................ 12-2Printing USER DATA LIST .............................. 12-2 Accessing the Setting Menu ....................... 12-2 Setting Menu ............................................... 12-3 VOLUME CONTROL SETTINGS.................... 12-3 BROADCAST ..................................................... 12-3 COMMON SETTINGS ...................................... 12-3 COPY SETTINGS ............................................... 12-4 FAX SETTINGS .................................................. 12-5 ADDRESS BOOK SET. ...................................... 12-6 PRINTER SETTINGS ......................................... 12-6 TIMER SETTINGS ............................................. 12-7 ADJUST./CLEANING ....................................... 12-8 REPORT SETTINGS .......................................... 12-8 SYSTEM SETTINGS .......................................... 12-9 13 Appendix ..............................13-1 Specifications .............................................. 13-2 General ............................................................... 13-2 Copier ................................................................. 13-3 Printer ................................................................. 13-3 Scanner (Scanning via USB) ........................ 13-3 Scanner (Scanning via Network) ............... 13-3 Facsimile ............................................................ 13-4 Telephone ......................................................... 13-4 Index ............................................................. 13-5
viii Preface Preface Pre fa ce Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. A va il a b le F e atu re s Available Features The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system configuration and product purchased, some features described in the manuals may not be functional. The table below shows the available features on a product basis. : available —: not available COPY PRINT SCAN FAX Remote UI (Network Board) Simplex ADF Duplex ADF imageCLASS MF4380dn— imageCLASS MF4370dn— imageCLASS MF4350d——
ix How to Use This Guide How to Use This Guide How t o U se T h is G uid e How to Use This Guide Sym bols U se d i n T h is M an ual Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death or serious injury if not observed. Explains how to avoid actions that could injure you or damage your machine. Explains operating restrictions and how to avoid minor difficulties. K eys a n d B utto n s U se d i n T h is M an ual Keys and Buttons Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual. Operation Panel Keys: + [Key name] Example: [Stop/Reset]. Buttons on the computer operation screen: [Button name] Example: [OK] Information in the display appears in angle brackets: . A bbre v ia tio n s U se d i n T h is M an ual Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft Windows 2000 operating system : Windows 2000 Microsoft Windows XP operating system : Windows XP Microsoft Windows Vista operating system : Windows Vista Microsoft Windows 7 operating system : Windows 7 Microsoft Windows Server 2003 operating system : Windows Server 2003 Microsoft Windows Server 2008 operating system : Windows Server 2008 Microsoft Windows operating system : Windows – – –