Canon Pixma Ip4700 User Guide
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(5) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern will be printed. Do not perform any other operations until the printe r completes the printing of the nozzle check pattern. 6.Examine the nozzle check pattern. See Examining the Nozzle Check Pattern. Note If the problem is not resolved after cleaning the Prin t Head twice, clean the Print Head deeply. See Cleaning the Print Head Deeply. Page top Page 61 of 437 pages Cleaning the Print Head JownloadedhfromhManualsPrinterDcomhManuals
Advanced GuideTroubleshooting Contents > Routine Maintenance > W hen Printing Becomes Faint or Colors Are Incorrect > Cleaning the Print Head Deeply Cleaning the Print Head Deeply If print quality does not improve by the standard c leaning of the Print Head, clean the Print Head dee ply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary. You need to prepare : a sheet of A4 or Letter-sized plain paper 1.Make sure that the power is turned on. 2.Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in the Cassette. 3.Open the Paper Output Tray gently, and extend the Ou tput Tray Extension to open. Important If the Inner Cover is open, close it. 4.Open the printer driver setup window. See Opening the Printer Driver Setup W indow (W indows). 5.Clean the Print Head deeply. (1) Click the Maintenance tab. (2) Click Deep Cleaning. (3) Select the ink group to clean deeply. Note This printer has two kinds of black ink: PGBK (pigment in k) and BK (dye ink). Check the nozzle check pattern, then click Black if there are missing lines in PGBK, or clickPage 62 of 437 pages Cleaning the Print Head Deeply JownloadedhfromhManualsPrinterDcomhManuals
Color if there are horizontal white streaks in BK. For details on the nozzle check pattern, see Examining the Nozzle Check Pattern. (4) Click Execute. Note Clicking Initial Check Items displays the items to be checked before cleaning the Print Head deeply. (5) Confirm the displayed message and click OK. The printer starts cleaning the Print Head deeply when the Power lamp starts flashing green. Do not perform any other operations until the printe r completes the deep cleaning of the Print Head. This takes about 2 minutes 30 seconds. (6) Confirm the displayed message, and click Print Che ck Pattern. The nozzle check pattern will be printed. Do not perform any other operations until the printe r completes the printing of the nozzle check pattern. 6.Examine the nozzle check pattern. See step 1 in Examining the Nozzle Check Pattern. If a particular color is not printed properly, replace the ink tank of that color. See Replacing an Ink Tank. If the problem is not resolved, open the Top Cover to co nfirm that the ink is remaining, turn off the power, then clean the Print Head deeply again after 24 hours. If the problem is still not resolved, the Print Head ma y be damaged. Contact the service center. 1.Make sure that the power is turned on. 2.Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in the Cassette. 3.Open the Paper Output Tray gently, and extend the Ou tput Tray Extension to open. Important If the Inner Cover is open, close it. 4.Open the Canon IJ Printer Utility. See Opening the Canon IJ Printer Utility (Macintosh). Page 63 of 437 pages Cleaning the Print Head Deeply JownloadedhfromhManualsPrinterDcomhManuals
5.Clean the Print Head deeply. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Deep Cleaning. (3) Select the ink group to clean deeply. Note This printer has two kinds of black ink: PGBK (pigment ink) and BK (dye ink). Check the nozzle check pattern, then click Black if there are missing lines in PGBK, or click Color if there are horizontal white streaks in BK. For details on the nozzle check pattern, see Examining the Nozzle Check Pattern. (4) Click OK. The printer starts cleaning the Print Head deeply when the Power lamp starts flashing green. Do not perform any other operations until the printe r completes the deep cleaning of the Print Head. This takes about 2 minutes 30 seconds. Note Clicking Initial Check Items displays the items to be checked before cleaning the Print Head deeply. (5) Confirm the displayed message and click Print Chec k Pattern. The nozzle check pattern will be printed. Do not perform any other operation until the printe r completes the printing of the nozzle check pattern. 6.Examine the nozzle check pattern, and click Quit on the Pattern Check dialog box. See step 1 in Examining the Nozzle Check Pattern. If a particular color is not printed properly, replace the ink tank of that color. See Replacing an Ink Tank. If the problem is not resolved, open the Top Cover to co nfirm that the ink is remaining, turn off the power, then clean the Print Head deeply again after 24 hours. Page 64 of 437 pages Cleaning the Print Head Deeply JownloadedhfromhManualsPrinterDcomhManuals
If the problem is still not resolved, the Print Head may be damaged. Contact the service center. Page top Page 65 of 437 pages Cleaning the Print Head Deeply JownloadedhfromhManualsPrinterDcomhManuals
Advanced GuideTroubleshooting Contents > Routine Maintenance > W hen Printing Becomes Faint or Colors Are Incorrect > Aligning the Print Head Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. You need to prepare: a sheet of A4 or Letter-sized s upplied paper or Canon Matte Photo Paper MP-101 Note If the remaining ink level is low, the print head alignment pattern will not be printed correctly. Replace the ink tank whose ink is low. See Replacing an Ink Tank. The print head alignment pattern is printed in black and blue. If you run out of supplied paper (Canon Matte Photo Paper MP-101) or Canon genuine paper is not immediately available or obtainable, you can use plain paper and align the Print Head manually. Refer to the on-screen manual: Advanced Guide. Aligning the Print Head without a computer You can also align the Print Head from the printer i tself using the RESUME/CANCEL button. 1. Make sure that the power is turned on, and load a sh eet of A4 or Letter-sized supplied paper or Canon Matte Photo Paper MP-101 in the Rear Tray. Load it with the printing side (whiter side) facing you in the Rear Tray. 2. Open the Paper Output Tray gently, and extend th e Output Tray Extension to open. If the Inner Cover is open, close it. 3. Hold down the RESUME/CANCEL button until the Power lamp flashes green four times, then release it immediately. The print head alignment pattern will be printed an d the printer will adjust the print head position automatically. Do not perform any other operations until the printe r completes the printing of the print head alignment pattern. 1.Make sure that the power is turned on. 2.Load a sheet of A4 or Letter-sized supplied paper or C anon Matte Photo Paper MP- 101 in the Rear Tray. Load it with the printing side (whiter side) facing yo u in the Rear Tray. Important You cannot use the Cassette to align the Print Head au tomatically. Be sure to load paper in the Rear Tray. 3.Open the Paper Output Tray gently, and extend the Ou tput Tray Extension to open. Important If the Inner Cover is open, close it. Page 66 of 437 pages Aligning the Print Head JownloadedhfromhManualsPrinterDcomhManuals
4.Open the printer driver setup window.See Opening the Printer Driver Setup W indow (W indows). 5.Adjust the print head position. (1) Click the Maintenance tab. (2) Click Print Head Alignment. (3) Confirm the displayed message, and click Align Print He ad. The print head alignment pattern will be printed and the printer will adjust the print head position automatically. Do not perform any other operations until the printe r completes the printing of the print head alignment pattern. This takes about 5 minutes to complete. Note If the automatic adjustment of the print head positio n has failed, the Alarm lamp flashes. Refer to Eleven flashes: of Alarm Lamp Flashes Orange in Troubleshooting of the on- screen manual: Advanced Guide. Page 67 of 437 pages Aligning the Print Head JownloadedhfromhManualsPrinterDcomhManuals
If the print results are still not satisfactory after adjusting the print head position as described above, align the Print Head manually. Refer to the on-screen manual: Advanced Guide. To print and check the current head position adjustment values, click Print Alignment Value. 1.Make sure that the power is turned on. 2.Load a sheet of A4 or Letter-sized supplied paper or C anon Matte Photo Paper MP- 101 in the Rear Tray. Load it with the printing side (whiter side) facing yo u in the Rear Tray. Important You cannot use the Cassette to align the Print Head au tomatically. Be sure to load paper in the Rear Tray. 3.Open the Paper Output Tray gently, and extend the Ou tput Tray Extension to open. Important If the Inner Cover is open, close it. 4.Open the Canon IJ Printer Utility. See Opening the Canon IJ Printer Utility (Macintosh). 5.Adjust the print head position. (1) Select Test Print in the pop-up menu. (2) Click Print Head Alignment. (3) Confirm the displayed message, and click Align Print He ad. The print head alignment pattern will be printed and the printer will adjust the print head position automatically. Page 68 of 437 pages Aligning the Print Head JownloadedhfromhManualsPrinterDcomhManuals
Do not perform any other operations until the printer completes the printing of the print head alignment pattern. This takes about 5 minutes to complete. Note If the automatic adjustment of the print head positio n has failed, the Alarm lamp flashes. Refer to Eleven flashes: of Alarm Lamp Flashes Orange in Troubleshooting of the on- screen manual: Advanced Guide. If the print results are still not satisfactory after adjusting the print head position as described above, align the Print Head manually. Refer to the on-screen manual: Advanced Guide. To print and check the current head position adjustment values, click Print Alignment Value. Page top Page 69 of 437 pages Aligning the Print Head JownloadedhfromhManualsPrinterDcomhManuals
Advanced GuideTroubleshooting Contents > Routine Maintenance > Cleaning the Paper Feed Roller Cleaning the Paper Feed Roller If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-s ized plain paper 1.Make sure that the power is turned on. 2.Open the Paper Output Tray gently, and extend the Output Tray Extension to open. Important If the Inner Cover is open, close it. 3.Open the printer driver setup window. See Opening the Printer Driver Setup W indow (W indows). 4.Select Roller Cleaning. (1) Click the Maintenance tab. (2) Click Roller Cleaning. (3) Select the paper source to clean (Rear Tray or Cas sette). (4) Click OK. Page 70 of 437 pages Cleaning the Paper Feed Roller JownloadedhfromhManualsPrinterDcomhManuals