Canon Pixma Ip4700 User Guide

							Advanced GuideTroubleshooting
Contents > Loading Paper > Loading Paper >  Media Types You Cannot Use
 Media Types You Cannot Use 
Do not use the following types of paper. Using such  paper will cause not only unsatisfactory results, but
also the printer to jam or malfunction.
 Folded, curled, or wrinkled paper
 Damp paper
 Paper that is too thin (weighing less than 17 lb / 64 g/m2)
 Paper that is too thick (weighing more than 28 lb  / 105 g/m2
, except for Canon genuine paper)
 Paper thinner than a postcard, including plain pap er or notepad paper cut to a small size (when
printing on paper smaller than A5)
 Picture postcards
 Postcards affixed with photos or stickers
 Envelopes with a double flap (or sticker flaps)
 Envelopes with an embossed or treated surface
 Envelopes whose gummed flaps are already moistened  and adhesive
 Any type of paper with holes
 Paper that is not rectangular
 Paper bound with staples or glue
 Paper with adhesives
 Paper decorated with glitter, etc.
      
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Media Types You Cannot Use
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							Advanced GuideTroubleshooting
Contents > Routine Maintenance
Routine Maintenance 
This section describes the procedure to replace ink tanks when they run out of ink, to clean the printer
when the print result is faint, or to take an action when paper does not feed properly.
Replacing an Ink Tank
Replacing Procedure 
Checking the Ink Status
When Printing Becomes Faint or Colors Are Incorrect Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head 
Cleaning the Print Head Deeply
Aligning the Print Head
Cleaning the Paper Feed Roller
Cleaning the Pad in the Cassette
Opening the Maintenance Screens Opening the Printer Driver Setup Window (Windows)
Opening the Canon IJ Printer Utility (Macintosh)
      
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Routine Maintenance
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							Advanced GuideTroubleshooting
Contents > Routine Maintenance > Replacing an Ink Tank
Replacing an Ink Tank 
When ink runs out while printing is in progress, the Alarm lamp will flash orange four times and the error
message will appear on your computer screen. Make s ure which ink tank has run out of ink and replace
it with a new one.
 Note
 When ink runs out or other errors occur, the Alarm  lamp will flash orange to inform you of the
error. 
Refer to Four flashes: of Alarm Lamp Flashes Orange
 in Troubleshooting of the on-screenmanual: Advanced Guide, and take an appropriate action. For information on the compatible ink tanks, refer to the printed manual: Getting Started.
 If print results become faint or white streaks appear de spite sufficient ink levels, see When Printing
Becomes Faint or Colors Are Incorrect
.
 Replacing Procedure 
W hen the ink tanks run out of ink, follow the proce dure below to replace them.
 Important
Handling Ink To maintain optimal print quality, we recommend the use of specified Canon brand ink tanks. Refilling
the ink is not recommended. 
 If you remove an ink tank, replace it immediately. Do  not leave the printer with ink tanks removed.
 Use new ink tanks for replacement. Installing used ink tan ks may cause the nozzles to clog.
Furthermore, with such ink tanks, the printer will  not be able to inform you when to replace the ink
tanks properly.
 Once an ink tank has been installed, do not remove it fr om the printer and leave it out in the open.
This will cause the ink tank to dry out, and the pr inter may not operate properly when it is
reinstalled. To maintain optimal printing quality, u se an ink tank within six months of first use.
 Note
 Color ink may be consumed even when printing a bla ck-and-white document or when black-and-
white printing is specified.
Every ink is also consumed in the standard cleaning and dee p cleaning of the Print Head, which
may be necessary to maintain the printers performance.  W hen an ink tank is out of ink, replace it
immediately with a new one.
1.Make sure that the power is turned on, and open the P aper Output Tray gently.
2.Open the Top Cover.
The Print Head Holder moves to the replacement position . Page 43 of 437 pages
Replacing an Ink Tank
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							 Caution
 Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder
until it stops completely.
 Important
 Do not place any object on the Top Cover. It will fal l into the Rear Tray when the Top Cover is
opened and cause the printer to malfunction.
 Do not touch the metallic parts or other parts inside t he printer.
 If the Top Cover is left open, the Print Head Holder moves to the right. In this case, close and
reopen the Top Cover.
 Do not open the Inner Cover (A) when replacing the i nk tank. If the Inner Cover (A) is open
after replacing the ink tank, be sure to close it.
 Note
 The printer may make operating noise when the Print  Head Holder moves to the replacement
position.
3.Remove the ink tank with the lamp flashing fast.
Push the tab (B) and lift the ink tank to remove. 
Do no touch the Print Head Lock Lever (C).
 Important
 Handle the ink tank carefully to avoid staining of cloth ing or the surrounding area.
 Discard the empty ink tank according to the local laws and  regulations regarding disposal of
consumables.
 Note
 Do not remove two or more ink tanks at the same time. B e sure to replace ink tanks one by onePage 44 of 437 pages
Replacing an Ink Tank
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							when replacing two or more ink tanks.
 For details on ink lamp flashing speed, see Checking the Ink Status.
4.Prepare the new ink tank.
(1) Take a new ink tank out of its package, pull the orange tape () in the direction
of the arrow to peel it off, then remove the film (
).
 Important
 Make sure that the film is completely removed from the  air hole (D).
If the air hole is blocked with the remaining film, in k may leak out or may not eject properly.
(2) Hold the orange protective cap (E) as indicated in the  figure below, then twist
and remove it from the bottom of the ink tank. 
Remove the protective cap while holding it to prevent th e ink from staining your fingers.
Discard the protective cap once it is removed.
 Important
 Do not touch the electrical contacts (F) on the ink tank.  It can cause the printer to
malfunction or become unable to print.
 Important
 If you shake the ink tank, the ink may spill out and stai n your hands and the surrounding area.
Be careful to handle the ink tank.
 Do not squeeze the side of ink tanks as this may cause the  ink to leak out.
 Be careful not to stain your hands and the surrounding area with ink on the removed
protective cap.
 Do not reattach the protective cap once you have removed  it. Discard it according to the local
laws and regulations regarding disposal of consumables.
 Do not touch the open ink port once the protective cap is removed, as this may prevent the ink
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							from being ejected properly.
5.Install the new ink tank.
(1) Insert the front end of ink tank into the Print Head at a slant.
Make sure that the position of the ink tank matches the la bel.
(2) Press the mark  (Push) on the ink tank until the ink tank snaps firml y into
place. 
Make sure that the ink lamp lights up red.
 Important
 You cannot print if the ink tank is installed in the wr ong position. Be sure to install the ink tank in
the correct position according to the label on the Print  Head Holder.
 You cannot print unless all the ink tanks are installed.  Be sure to install all the ink tanks.
6.Close the Top Cover.
 Note
 If the 
Alarm  lamp still flashes orange after the Top Cover is closed,  refer to Alarm Lamp
Flashes Orange in 
Troubleshooting of the on-screen manual: Advanced Guide.
 W hen you start printing after replacing the ink tank,  the printer starts cleaning the Print Head
automatically. Do not perform any other operations un til the printer completes the cleaning of
the Print Head. The  Power lamp flashes green while cleaning.
 If printed ruled lines are misaligned or the print
 head position is misaligned, adjust the print head
position. 
See 
Aligning the Print Head.
 The printer may make noise during operation.
 
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							Advanced GuideTroubleshooting
Contents > Routine Maintenance > Replacing an Ink Tank >  Checking the Ink Status
 Checking the Ink Status 
You can check the ink status on the ink lamps or yo ur computer screen.
 With the Ink Lamps
1.Make sure that the power is turned on, and open the P aper Output Tray gently.
2.Open the Top Cover.
 Note
 The printer may make operating noise when the Print Head moves to the replacement position.
3.Check the ink lamps.
Close the Top Cover after checking the ink lamp status.
  Ink lamp is on
The ink tank is correctly installed and there is sufficient  ink left for printing.
 
Ink lamp is flashing
Flashing slowly (at around 3-second intervals)
..... Repeats
Ink is low. You can continue printing for a while, but  we recommend you to have a new ink tank available.
Flashing fast (at around 1-second intervals)
...... Repeats
The ink tank is installed in the wrong position or it is  empty. Make sure that the ink tank is installed in the
correct position as indicated by the label on the Print  Head Holder. If the position is correct but the lamp
flashes, the ink tank is empty. Replace it with a n ew one.
 
Ink lamp is off
The ink tank is not installed properly or the function f or detecting the remaining ink level is disabled. If the  ink
tank is not installed properly, press the mark 
 (Push) on the ink tank until the ink tank clicks into place.  If it
does not click into place, make sure that the orange prote ctive cap has been removed from the bottom of
the ink tank. If the function for detecting the remaini ng ink level is disabled, replace the ink tank with a new Page 48 of 437 pages
Checking the Ink Status
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							one. 
See Replacing Procedure.
If the ink lamp is still off after reinstalling the ink  tank, there has been an error and the printer cannot p rint.
Check the  Alarm lamp on the printer.
Refer to Troubleshooting in the on-screen manual: Advanced Guide.
 With the Computer Screen
You can confirm the status of each ink tank with th e printer status monitor (W indows) or the Canon
IJ Printer Utility (Macintosh).
      
  
Check if any symbol (A) appears on the screen. 
The ink with 
 (Ink low) is running low. You can continue printin g for a while, but we recommend
you to have a new ink tank available.
 Note
 An error message may appear while printing. Confirm  the message and take an appropriate
action.
Follow the procedure below to open each of the conf irmation screens.
1.Open the printer driver setup window.
See 
Opening the Printer Driver Setup W indow (W indows).
2.Click View Printer Status on the Maintenance sheet.To confirm the ink tank information, click the Ink Details  menu.
 Note
 You can also display the printer status monitor by clicking Canon XXX (where XXX is your
printers name) which appears on the taskbar while print ing.
1.Open the Canon IJ Printer Utility.
See 
Opening the Canon IJ Printer Utility (Macintosh).
2.Select Ink Level Information in the pop-up menu.To confirm the ink tank information, click Ink Details. Page 49 of 437 pages
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