Canon Pixma Ip4700 User Guide

							automatically from the second time onward and the confirmation screen will not be displayed
again.
Note
If you deselect the Send automatically from the next time check box, the information will
not be sent automatically from the second time onwa rd and the Inkjet Printer/Scanner/
Fax Extended Survey Program icon will appear in the D ock at the time of the next survey.
If you do not agree to participate in the survey pr ogram:
Click Do not agree. The confirmation screen will be  closed, and the survey at that time is
skipped. The confirmation screen will be displayed again  three months later.
To stop sending the information: 
Click Turn off. The Inkjet Printer/Scanner/Fax Extended Survey Program is stopped, and the
information will not be sent. To resume the survey,  see 
Changing the setting:.
To uninstall the Inkjet Printer/Scanner/Fax Extende d Survey Program:
1. Stop the Inkjet Printer/Scanner/Fax Extended Survey P
rogram.
Changing the setting:
2.
Select Applications from the Go menu, and double-cl ick the Canon Utilities folder, then
the Inkjet Extended Survey Program folder.
3. Place the Canon Inkjet Printer/Scanner/Fax Extended S urvey Program.app file into the
Trash.
4. Restart the computer. 
Empty the Trash and restart your computer.
Changing the setting: 
To display the confirmation screen every time the p rinter usage information is sent or to
resume surveying, follow the procedure below.
1. Select Applications from the Go menu, and double-cl ick the Canon Utilities folder, then
the Inkjet Extended Survey Program folder.
2. Double-click the Canon Inkjet Printer/Scanner/Fax Exte nded Survey Program icon.
Do not display the confirmation screen when information  is sent:
If the check box is selected, the information will  be sent automatically.
If the check box is not selected, the Inkjet Printer/Scan ner/Fax Extended Survey
Program icon will appear in the Dock at the time of  the next survey. Click the icon,
then follow the on-screen instructions.
Turn off/Turn on button: 
Click the Turn off button to stop the Inkjet Printer/ Scanner/Fax Extended Survey
Program.
Click the Turn on button to restart the Inkjet Printe r/Scanner/Fax Extended Survey
Program.
Page top
Page 401 of 437 pages
Message Appears on the Computer Screen
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Troubleshooting > Cannot Print Properly with Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printin g
Check: Is the paper size or media type appropriate?
Make sure that the actual size of the paper is suitable for automatic duplex printing.
The sizes of media suitable for automatic duplex pr inting are A4, Letter, A5, and 5 x 7.
Load paper of suitable size, then press the 
RESUME/CANCEL button on the printer.
Make sure that the Page Size or Paper Size setting  matches the actual size of the paper with a
size suitable for automatic duplex printing. 
First, check the Page Size setting in the applicati on software you are printing from.
Then, check the Page Size setting on the Page Setup  sheet in the printer properties dialog box
(W indows) or the Paper Size on the Page Setup dialo g box (Macintosh).
Note
Duplex printing may not be available depending on the version of the application software.
Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main
sheet (W indows) or the Quality & Media sheet on the  Print dialog box (Macintosh).
To switch to manual duplex printing, follow the pro cedure below.
Open the printer properties dialog box, clear the Automatic check box on the Page Setup sheet, and
reprint. 
W hen performing manual duplex printing, note the fo llowing.
If you are printing three or more pages of a document with manual duplex printing, one side of
all sheets of paper will be printed first. Turn ove r the paper and reload the paper in the printer,
and then the reverse side of all sheets of paper wi ll be printed. Be careful not to change the
order of paper in the stack.
The procedure for reversing the paper varies depend ing on the staple side and printing
orientation. Follow the on-screen instructions.
Manual duplex printing is not available.
Page top
Page 402 of 437 pages
Cannot Print Properly with Automatic Duplex Printin g
JownloadedhfromhManualsPrinterDcomhManuals    
						

							Advanced Guide > Troubleshooting > For Windows Users
For Windows Users
Printer Status Monitor Is Not Displayed
Check: Is the printer status monitor enabled? 
Make sure that Enable Status Monitor is selected on the Option menu of the printer status
monitor.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (W indows)
2.
On the Maintenance sheet, click View Printer Status .
3.Select Enable Status Monitor on the Option menu if it is not selected.
Page top
Page 403 of 437 pages
For Windows Users
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Troubleshooting > Error Message Appears on a PictBridge Compliant Device
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-b rand PictBridge compliant devices. The
error messages and operations may vary depending on  the device you are using. For errors on non
-Canon PictBridge compliant devices, check the stat us of the 
Alarm lamp and take the
appropriate action to clear the error. For details,  see 
Alarm Lamp Flashes Orange.
For the errors indicated on the PictBridge complian t device and their solution, also refer to the
instruction manual of the device. For other trouble s on the device, contact the manufacturer.
Error Message on the PictBridge
Compliant DeviceAction
Printer in useIf the printer is printing from the computer or warming up,
wait until the job ends.
W hen it is ready, the printer starts printing autom atically.
No paperLoad paper, and select Continue* in the display on  your
PictBridge compliant device. 
* To resume printing, you can also press the 
RESUME/CANCEL button on the printer instead of selecting
Continue on the device.
Paper ErrorIf the Paper Output Tray is closed, open it. The print er
resumes printing. If the Inner Cover is opened, clo se it and
select Stop in the display on your PictBridge compl iant
device to stop printing.
Paper jamSelect Stop in the display on your PictBridge compl iant
device to stop printing. 
Remove the jammed paper, load new paper, press the 
RESUME/CANCEL button on the printer, then try printing
again.
Printer cover openClose the Top Cover on the printer.
No print headThe Print Head is defective or is not installed. 
See 
Five flashes: in Alarm Lamp Flashes Orange and take
the appropriate action.
W aste tank full/Ink absorber fullThe ink absorber is nearly full. 
See 
Eight flashes: in Alarm Lamp Flashes Orange and take
the appropriate action.
No ink/Ink cassette errorThe ink tank is not installed properly or empty. 
Check the number of how many the  Alarm
 lamp flashes and
take the appropriate action to resolve the error.
Alarm Lamp Flashes Orange
Ink ErrorAn ink tank that was once empty is installed. 
See 
Thirteen flashes: in Alarm Lamp Flashes Orange and
take the appropriate action.
Hardware ErrorInk tank errors have occurred. 
Replace the ink tank.
Routine Maintenance
Page top
Page 404 of 437 pages
Error Message Appears on a PictBridge Compliant Dev ice
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Troubleshooting > FAQs
FAQs
No Printing Results/Printing Is Blurred/Colors Are W rong/W hite Streaks
Printer Moves But Ink Is Not Ejected
Cannot Install the Printer Driver
Printing Does Not Start
Printing Stops Before It Is Completed
W riting Error/Output Error/Communication Error
Print Results Not Satisfactory
Paper Jams
Paper Does Not Feed Properly
Page top
Page 405 of 437 pages
FAQs
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Troubleshooting > If You Cannot Resolve the Problem
If You Cannot Resolve the Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of
the printer or the service center. 
Canon support staff are trained to be able to provi de technical support to satisfy customers.
Caution
If the printer emits any unusual sound, smoke, or o dor, turn it off immediately. Unplug the power
cord from the outlet and contact the seller or the  service center. Never attempt to repair or
disassemble the printer yourself.
Attempts by customers to repair or take apart the p rinter will invalidate any warranty regardless of
whether the warranty has expired.
Before contacting the service center, confirm the following:
Product name: 
* Your printers name is located on the front cover of the setup manual.
Serial number: please refer to the setup manual
Details of the problem
W hat you tried to solve the problem, and what happe ned
Page top
Page 406 of 437 pages
If You Cannot Resolve the Problem
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Troubleshooting > Instructions for Use (Printer Driver) 
Instructions for Use (Printer Driver) 
This printer driver is subject to the following restrictions. Keep the following points in mind when using
the printer driver. 
Restrictions on the Printer Driver 
Depending on the document type to be printed, the p aper feed method specified in the printer driver
may not operate correctly. 
If this happens, open the printer driver setup scre en from the Print dialog box of the application
software, and check the setting in the Paper Source  field on the Main tab. 
W ith some applications, the Copies setting in the Page Setup tab of the printer driver may not be
enabled.
In this case, use the copies setting in the Print dialog box of the application software. 
If the selected Language in the About dialog box do es not match the operating system interface
language, the driver screen may not be displayed pr operly. 
Do not change the Advanced tab items of the printer  properties. If you change any of the items, you
will not be able to use the following functions correctly.
Also, if Print to file is selected in the Print dialog box of the application software and with applic ations
that prohibit EMF spooling, such as Adobe Photoshop  LE and MS Photo Editor, the following
functions will not operate. 
Preview before printing on the Main tab 
Prevent loss of print data in the Print Options dia log box 
Page Layout, Poster, Booklet, Duplex Printing (manua lly), Specify Margin..., Print from Last Page,
Collate, and Stamp/Background... on the Page Setup  tab 
Since the resolution in the preview display differs from the printing resolution, text and lines in the
preview display may appear different from the actua l print result. 
With some applications, the printing is divided into mu ltiple print jobs.
To cancel printing, delete all divided print jobs. 
If image data is not printed correctly, display the  Print Options dialog box from the Page Setup tab
and change the setting of Disable ICM required from  the application software. This may solve the
problem. 
Software windows may not appear correctly on W indow s Vista when fonts are set to Larger scale.
W hen you want to display the windows with Larger sc ale fonts, set the desktop theme to W indows
Classic as follows: 
1.
Select Control Panel from the Start menu. 
2. Select Appearance and Personalization -> Personaliz ation -> Theme.
The Theme Settings dialog box opens. 
3. At the Theme Settings dialog box, click the Themes  tab, and select W indows Classic from
Theme. 
4. Click OK.
Desktop changes to Windows Classic display. 
Points to Note with Applications 
There are following restrictions in Microsoft W ord 
(Microsoft Corporation). 
W hen Microsoft W ord has the same printing functions  as the printer driver, use W ord to specifyPage 407 of 437 pages
Instructions for Use (Printer Driver)
JownloadedhfromhManualsPrinterDcomhManuals  
						

							them. 
W hen selecting Scaled, Fit-to-Page, or Page Layout from the Page Layout list on the Page Setup
tab, the selected printing function may not be effe ctive, depending on the version of W ord.
If this happens, follow the procedure below. 
1. Open W ords Print dialog box. 
2. Open the printer driver setup window, specify Page  Layout on the Page Setup tab, and click
OK. 
3. W ithout starting printing, close the Print dialog b ox. 
4. Open W ords Print dialog box again. 
5. Open the printer driver setup window again and clic k OK. 
6. Start printing. 
Illustrator/Adobe Systems Inc. 
If bitmap printing takes effect, printing may take 
time or some data may not be printed. Print after
unchecking the Bitmap Printing check box in the Pri nt dialog box. 
Page top
Page 408 of 437 pages
Instructions for Use (Printer Driver)
JownloadedhfromhManualsPrinterDcomhManuals 
						

							Advanced Guide > Appendix 
Appendix 
Printing Area 
Deleting the Undesired Print Job
Updating the Printer Driver
Uninstalling the On-Screen Manuals
Transporting the Printer
Opening the Printer Properties Dialog Box (W indows)
Opening the Page Setup and Print Dialog Box (Macintosh)
Opening the Canon IJ Printer Utility (Macintosh)
Sharing the Printer on a Network
Page top
Page 409 of 437 pages
Appendix
JownloadedhfromhManualsPrinterDcomhManuals  
						

							Advanced Guide > Appendix > Printing Area
Printing Area
To ensure the best print quality, the printer allows a margin along each edge of media. The actual
printable area will be the area inside these margin s.
Recommended printing area 
: Canon recommends that you print within this area.
Printable area 
: The area where it is possible to print.
However, printing in this area can affect the print  quality or the paper feed precision.
Note
Borderless Printing
By selecting Borderless Printing option, you can make pr ints with no margins.
W hen performing Borderless Printing, slight cropping may occur at the edges since the printed
image is enlarged to fill the whole page.
For Borderless Printing, use the following paper:
Glossy Photo Paper Everyday Use GP-501
Photo Paper Glossy GP-502
Photo Paper Plus Semi-Gloss SG-201
Photo Paper Pro Platinum PT-101*
Photo Paper Plus Glossy II PP-201
Photo Paper Pro II PR-201
Matte Photo Paper MP-101*
* This paper can be used only when printing from yo ur computer.
Performing Borderless Printing on any other type of  paper may substantially reduce printing
quality and/or result in printouts with altered col or hues.
Borderless Printing on plain paper may result in print outs with reduced quality. Use them only
for test printing. You can perform Borderless Print ing on plain paper only when printing from
your computer.
Borderless Printing is not available for legal, A5,  or B5 sized paper, or envelopes.
Depending on the type of paper, Borderless Printing  may reduce the print quality at the top and
bottom edges of the paper or cause these parts to become  smudged.
W hen performing Automatic Duplex Printing, the printable area will be 0.08 inches / 2 mm smaller
at the top margin.
Letter, Legal
Envelopes
Other Sizes than Letter, Legal, Envelopes
Page top
Page 410 of 437 pages
Printing Area
JownloadedhfromhManualsPrinterDcomhManuals