Canon Lbp 3300 User Guide
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7-22 Troubleshooting 7 Paper Jams 26 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure.
7-23 Troubleshooting 7 Paper Jams 27 Push the toner cartridge into the printer until it touches the back of the printer while aligning (A) on both sides of the toner cartridge with the toner cartridge guides inside the printer. (A) (A)
7-24 Troubleshooting 7 Paper Jams 28Close the front cover. Holding the opening of the front cover, close it gently. IMPORTANT •If you cannot close the front cover, check if the toner cartridge is installed properly. If you try to close the front cover forcefully, this may result in damage to the printer. •Do not leave the front cover open for a long time after installing the toner cartridge.
7-25Service Call Display 7 Troubleshooting Service Call Display When a problem has occurred and the printer does not work properly, the (Alarm) indicator (orange) comes on and the following service call appears in the Printer Status Window.
7-26 Troubleshooting 7 Service Call Display Service CallCauseRemedy A problem occurred in the fixing unit.See When a Fixing Unit Error Appears, on p. 7-27 to contact your local authorized Canon dealer. A problem occurred in the scanner.See When a Scanner Error or Service Error Appears, on p. 7- 29 to cycle the power of the printer. A problem occurred in the printer.See When a Scanner Error or Service Error Appears, on p. 7- 29 to cycle the power of the printer.
7-27 Troubleshooting 7 Service Call Display When a Fixing Unit Error Appears When a fixing unit error appears, contact your local authorized Canon dealer using the following procedure. 1 Open the expansion slot cover. 2 Turn the printer and computer OFF a , remove the USB cable b , and then disconnect the power plug from the AC power outlet c . a a c b
7-28 Troubleshooting 7 Service Call Display IMPORTANT Do not turn the printer ON after the fixing unit error appears, and the power of the printer is turned OFF. 3Close the expansion slot cover. 4Contact your local authorized Canon dealer. When contacting your Canon dealer, please report the problems.
7-29 Troubleshooting 7 Service Call Display When a Scanner Error or Service Error Appears When a scanner error or service error appears, cycle the power of the printer using the following procedure. This may clear the message. 1Turn the power OFF, wait for 10 seconds or longer, and then turn it ON again. If the message does not reappear, the printer can be used as normal. If the error message still appears, proceed to the next step. 2Note down the error code displayed in the Printer Status Window. OFF ON
7-30 Troubleshooting 7 Service Call Display 3 Open the expansion slot cover. 4 Turn the printer and computer OFF a , remove the USB cable b , and then disconnect the power plug from the AC power outlet c . a a c b
7-31 Troubleshooting 7 Service Call Display 5Close the expansion slot cover. 6Contact your local authorized Canon dealer. When contacting your Canon dealer, please report the problems and the error code that you have noted.