Canon Lbp 3300 User Guide

							6-26
Optional Accessories
6
Network Board
14Close the expansion slot cover.
Setting the Network Board
The default value of the network board is set at Auto detect. Usually, you do not 
need to change the setting, since the transmission speed and transfer mode of 
10BASE-T/100BASE-TX are detected automatically. If the printer cannot 
communicate with other devices on the network, set the DIP switches on the 
network board. Before setting the DIP switches, turn the printer OFF, then remove 
the network board. A Phillips screwdriver is required for removing the network 
board. Have a screwdriver ready in advance that matches the size of the screws. 
Set the DIP switches according to the transmission speed of the connected network 
as follows.
IMPORTANT
When setting the DIP switches, be careful not to damage the main board with the tip of a 
ball-point pen etc. Do not use a sharp object such as a mechanical pencil.
ERR LNK 100NB-C1
ON
OFFOFF
12 34
DIP switches
* Shown above is the 
  Auto detect setting 
  (default setting)
 
						

							6-27
Optional Accessories
6
Network Board
Setting the Network Transmission Speed/Transfer Mode and the DIP 
Switches
1Open the expansion slot cover.
2Turn the printer and computer OFF, remove the USB cable, 
and then disconnect the power plug from the AC power outlet.
3Remove all the interface cables and the power cord from the 
printer.
4Remove the two screws and remove the network board. 
IMPORTANT
Do not touch the network board parts, printed wire, or connectors with your hands.
Communication speed and 
Transmission mode of LAN
10BASE-T/Half-duplex
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF Auto detect (default setting)
10BASE-T/Full-duplex
100BASE-TX/Half-duplex
100BASE-TX/Full-duplexDIP switch setting
OFF
12 34
OFF
12 34
OFF
12 34
OFF
12 34
OFF
12 34
 
						

							6-28
Optional Accessories
6
Network Board
5Set the DIP switches.
Set the DIP switches with the tip of a ball-point pen etc. For details on methods 
for setting the DIP switches, see the table of p. 6-27.
6Insert the network board into the expansion slot.
Hold the metal panel portions of the network board and insert the board while 
aligning it with the guide rails inside the expansion slot.
IMPORTANT
•Do not touch the network board parts, printed wire, or connectors with your hands.
•Insert the printer connector of the network board securely into the connector inside 
the expansion slot.
7Secure the top and bottom portions of the network board with 
the two screws supplied with the network board.
8Connect the LAN cable.
9Connect the power cord.
10Plug the power plug into the AC power outlet.
 
11Connect the USB cable, then close the expansion slot cover.
ERR LNK 100NB-C1
ON
OFFOFF
12 34
DIP switches
 
						

							6-29
Optional Accessories
6
Network Board
Problems on Installing the Network Board
On checking the operation of the network board, if you find that all the indicators on 
the network board are off, or the ERR indicator is on or keeps blinking for a long 
time and does not go off, take the following measures.
NOTE
For details on problems on installing the CAPT software, see Chapter 4  
Troubleshooting in Network Guide.
All the indicators on the network board are off.
Cause 1 The LAN cable is not connected properly or broken.
Remedy 1 Remove the LAN cable once, then connect it again.
Remedy 2 Replace the LAN cable with another one, then connect it.
Cause 2 The cable is connected to the UP-LINK (cascade) port on the hub.
Remedy 1 Connect the LAN cable to a port with a X mark.
Remedy 2 If the hub has a UP-LINK (cascade) switch, switch to X.
Cause 3 A cross LAN cable is being used.
Remedy 1 Replace the cable with a straight LAN cable.
Remedy 2 Connect the cross LAN cable to the UP-LINK (cascade) port on the hub. If the 
hub has a UP-LINK (cascade) switch, switch to =.
NOTE
A cross LAN cable is a cable used to connect a printer and computer directly.
Cause 4 Cannot communicate with the hub.
Remedy 1 Make sure that the power of the hub is on.
Remedy 2 Set the DIP switches according to the transmission speed of the connected hub. 
(See Setting the Network Board, on p. 6-26)
Remedy 3 Replace the hub.
Cause 5 The network board is not installed properly.
Remedy Remove the network board once, then install it again.
Cause 6 The hardware of the network board is in an abnormal condition.
Remedy Report the problems to your local authorized Canon dealer.
 
						

							6-30
Optional Accessories
6
Network Board
The ERR indicator on the network board is on.
Cause The network cable is disconnected or broken, or the network board is not 
installed properly.
Remedy 1 Make sure the network cable is connected properly.
Remedy 2 Replace the network cable with a proper one and check if there is no 
disconnection or damage.
Remedy 3 If the ERR indicator still comes on even after applying the Remedy 1 and 2, 
contact your local authorized Canon dealer for servicing.
The ERR indicator on the network board blinks at an interval of four times.
Cause The DIP switch 1 on the network board is ON.
Remedy Set the DIP switch 1 to OFF once.
The ERR indicator on the network board keeps blinking.
Cause The hardware of the network board is in an abnormal condition.
Remedy Contact your local authorized Canon dealer for servicing. 
Resetting the Network Board
If you want to reset the network board to the default values, use the Remote UI or 
FTP Client. For details on the Remote UI, see Chapter 3 Various Functions of 
Remote UI in Remote UI Guide, and on FTP Client, see Chapter 5  Appendix in 
Network Guide.
Even if none of the above procedures work, you can reset the settings for the 
network board by manipulating the DIP switches using the following procedure. A 
Phillips screwdriver is required to reset the settings for the network board. Have a 
screwdriver ready in advance that matches the size of the screws.
 
						

							6-31
Optional Accessories
6
Network Board
1Open the expansion slot cover.
2Turn the printer and computer OFF, remove the USB cable, 
and then disconnect the power plug from the AC power outlet.
3Remove all the interface cables and the power cord from the 
printer.
4Remove the two screws and remove the network board.
IMPORTANT
Do not touch the network board parts, printed wire, or connectors with your hands.
5Switch the DIP switch 1 to ON.
Set the DIP switches with the tip of a ball-point pen etc.
IMPORTANT
When setting the DIP switches, be careful not to damage the main board with the 
tip of a ball-point pen etc. Do not use a sharp object such as a mechanical pencil.
6Insert the network board into the expansion slot.
Hold the metal panel portions of the network board and insert the board while 
aligning it with the guide rails inside the expansion slot.
IMPORTANT
•Do not touch the network board parts, printed wire, or connectors with your hands.
ERR LNK 100NB-C1
ON
OFF
1
234
DIP switch 1
 
						

							6-32
Optional Accessories
6
Network Board•
Insert the printer connector of the network board securely into the connector inside 
the expansion slot.
7Secure the top and bottom portions of the network board with 
the two screws supplied with the network board.
8Connect the power cord.
9Plug the power plug into the AC power outlet.
10Press   of the power switch to turn the printer ON, wait until 
the   (Ready) indicator comes on, and then press   of the 
power switch to turn the printer OFF.
11Disconnect the power plug from the AC power outlet.
12Remove the power cord.
13Remove the network board, then reset the DIP switch 1 to 
OFF.
Set the DIP switches with the tip of a ball-point pen etc.
IMPORTANT
When setting the DIP switches, be careful not to damage the main board with the 
tip of a ball-point pen etc. Do not use a sharp object such as a mechanical pencil.
ERR LNK 100NB-C1
OFF
OFF
12 34
DIP switch 1
 
						

							6-33
Optional Accessories
6
Network Board
14Install the network board.
15Connect the interface cables except for the USB cable, and 
connect the power cord.
16Plug the power plug into the AC power outlet.
17Connect the USB cable as needed, then close the expansion 
slot cover.
 
Removing the Network Board
Remove the network board using the following procedure. Have ready the 
protective plate and screws for the expansion slot removed when the network board 
was installed.
CAUTION
•Be sure to turn the printer and computer OFF and disconnect all the interface 
cables and power cord from the printer before removing the network board. If a 
USB cable is connected, turn the computer off, and then remove the USB cable. 
If you attempt to remove the network board when the printer is ON or any cable 
is connected to the printer, this may result in an electrical shock.
•Be careful when handling the network board. Touching the edges or a sharp 
portion of the network board may result in personal injury.
1Open the expansion slot cover.
2Turn the printer and computer OFF, remove the USB cable, 
and then disconnect the power plug from the AC power outlet.
3Remove all the interface cables and the power cord from the 
printer.
4Remove the two screws and remove the network board.
Store the network board in the protective bag that it came in.
 
						

							6-34
Optional Accessories
6
Network Board
IMPORTANT
•Do not touch the network board parts, printed wire, or connectors with your hands.
•The removed two screws are required when the network board is installed. Keep 
them where they will not get lost.
5Attach the protective plate to the expansion slot and secure it 
with the screws.
6Connect the interface cables except for the USB cable, and 
connect the power cord.
7Plug the power plug into the AC power outlet.
8Connect the USB cable, then close the expansion slot cover.
 
						

							CHAPTER
7-1
7Troubleshooting
This chapter describes the remedies for problems such as a paper jam or poor print quality.
Troubleshooting Map  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Alarm Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Service Call Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
When a Fixing Unit Error Appears  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27
When a Scanner Error or Service Error Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-29
Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
Paper Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
When Nothing is Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
Installation Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
When Uninstallation Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-39
Uninstalling the USB Class Driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-41
Problems on Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-44
Installation Problems When the Printer is Shared on a Network  . . . . . . . . . . . . . . . . . . . . . . . .7-45
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-46
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-48
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-50