Cannon Canon Allinone Mp C545 User Manual
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7-32Troubleshooting Chapter 7 General Problems The MultiPASS has no power. The power cord may not be plugged in securely. ❑Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. The power cord may not be supplying power. ❑Check the power cord by substituting another, or by using a voltmeter to test it for continuity. The MultiPASS will not print reports. The MultiPASS may have the BC-21e Color BJ Cartridge installed, and its black BJ tank may be empty. ❑Replace the black BJ tank (see page 6-22). The MultiPASS may have a BC-22e Photo BJ Cartridge installed. ❑The MultiPASS cannot print reports while a BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge (see page 6-16). Nothing appears in the LCD display. The power cord may not be plugged in securely. ❑Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. If the display remains blank, unplug the MultiPASS, wait five seconds, then plug it in again.
Chapter 7 Troubleshooting7-33 Troubleshooting If the Power Goes Out If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the speed dialing settings. However, any sent or received documents stored in memory will be lost. During a power failure, functions are limited as follows: ❑You cannot make telephone calls. ❑You cannot send, receive, or copy documents. ❑You can only use the MultiPASS to receive telephone calls if you connected a telephone or extension phone to your unit. When power is restored to the MultiPASS, the unit will automatically print out a list of documents that were stored in memory at the time of the power failure. If there are one or more documents in the image memory when the power is cut off, the LCD will display PRINTING REPORT when the power is restored. If there is no paper in the multi-purpose tray at this time, the LCD will also display LOAD PAPER. If this happens, load paper in the multi-purpose tray, press the Resume button and wait for the unit to print the Memory Clear Report. ************************************ ************************************ *** ***MEMORY CLEAR REPORT MEMORY FILES DELETED TX/RX NO MODE CONNECTION TEL/ID PGS. SET TIME 0023 B’CAST [ 01] Canon CANADA 3 12/27 16:03 [ 05] Canon OPTICS 0024 TRANSMIT COL [A 32] Canon UK 1 12/27 16:08 12/27/2000 17:23 FAX 123 4567 CANON 001 n
Appendix AA-1 Specifications Appendix A Specifications The specifications for the MultiPASS are listed in this section. ❑Printing Specifications .................................................................................. A-2 ❑BJ Cartridges ................................................................................................. A-5 ❑Facsimile ........................................................................................................ A-6 ❑Copier ............................................................................................................ A-8 ❑Scanner .......................................................................................................... A-9 ❑MultiPASS Desktop Manager for Windows............................................... A-12 ❑General Specifications ................................................................................ A-13
A-2Appendix A Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Multi-Purpose Tray Capacity — Auto Feed Only Maximum thickness of stacked paper: 0.4 in. (10 mm) Plain paper—20 lb. (75 g/m2) paper Approx. 100 sheets (0.4 in./10 mm stack) (Letter/Legal/A4) Glossy photo paper 1 sheet Banner paper 1 sheet (2 to 6 long) Brilliant white paper Approx. 100 sheets High resolution paper Approx. 10 sheets T-Shirt transfers 1 sheet Greeting Cards 1 card Bubble Jet paper Approx. 100 sheets (0.4 in./10 mm stack) Transparencies 50 sheets High gloss film 1 sheet Envelopes 10 envelopes (U.S. Commercial No. 10 or European DL) Paper Size Letter 8.5 x 11 in. Legal 8.5 x 14 in. A4 210 x 297 mm B5 176 x 250 mm COM 10 envelope 9.50 in x 4.125 in Monarch envelope 7.50 in x 3.875 in DL envelope 220 x 110 mm C5 envelope 162 mm x 229 mm Banner 8.5 x 11 in. sheets Maximum length 66 in. (1676 mm) Glossy Photo Card 4 in x 6 in, full bleed (after perforated 4 x 6 in center removed from 8.5 x 4.7 in feed sheet
Appendix AA-3 Specifications Recommended Media Type Canon Glossy Photo Paper Canon Banner Paper Canon Brilliant White Paper Canon High Resolution Paper Canon T-Shirt Transfers Canon Greeting Cards Canon Bubble Jet Paper (water resistant) Canon Transparencies Canon High Gloss Film Assorted Paper Starter Kit U.S. Commercial No. 10 or European DL envelopes Canon Glossy Photo Cards Paper Weight 17 to 30 lb. (64 to 105 g/m2) Print Speed BC-21e Color BJ Cartridge Up to 1.5 pages/minute BC-20 Black BJ Cartridge Up to 6.5 pages/minute Print Width Maximum 8 in. (203.2 mm) Line Feed Speed Approx. 150 ms/line at 2/6-inch line feeds Resolution Color 720 x 360 dpi Black 720 x 360 dpi
A-4Appendix A
Printable Area—Papers
The shaded portion in the following illustrations shows the printing area for
papers:
Banner Paper
The shaded portions of the illustration below show the maximum recommended
printing area of banner paper.
* The length of the lower margin varies depending on the printing conditions:
– 0.28 in. (7 mm) for monochrome printing when not using the printer driver
(0.16 in. (4 mm) when printing from memory).
– 0.63 in. (16 mm) for monochrome and color printing when using the
printer driver.
– 0.83 in. (21 mm) for color copying and printing of received color faxes.
A4
LEGAL
LETTER
8.5 (215.9 mm)
11 (279.4 mm)
0.12 (3 mm)
0.38 (9.5 mm)*
0.25 (6.4 mm)
0.25 (6.4 mm)
8.27 (210 mm)
11.69 (297 mm)
0.12 (3 mm)
0.38 (9.5 mm)*
0.13 (3.4 mm)
0.13 (3.4 mm)
8.5 (215.9 mm)
14 (355.6 mm)
0.12 (3 mm)
0.38 (9.5 mm)*
0.25 (6.4 mm)
0.25 (6.4 mm)
FEED
DIRECTIONFEED
DIRECTION
FEED
DIRECTION
11 (279 mm)
0.5 (12 mm)0.5 (12 mm)
2 SHEETS MIN.
APPROX. 66 OR 1676 mm (6 SHEETS MAX.)
0.13
(3 mm)
0.13
(3 mm)
8.5
(216 mm)
Appendix AA-5 Specifications Printable Area—Envelopes The shaded portion in the following illustrations show the printing area for envelopes: BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Print head life Approx. 2,000 color pages at 30% coverage. BJ tanks BCI-21 Color (cyan, magenta, yellow) BCI-21 Black Ink color Black, cyan, magenta, yellow Cartridge yield Approx. 80 pages (at 7.5% coverage) BC-20 Black BJ Cartridge Print head 128 nozzles Ink color Black Cartridge yield Approx. 1000 pages (Based on ITU-T/CCITT Chart No. 1) EUROPEAN DLU.S. COMMERCIAL NO. 10 9.5 (241.3 mm) 4.1 (104.1 mm) 0.12 (3 mm) 0.38 (9.5 mm) 1.24 (31.4 mm) 0.25 (6.4 mm) 8.66 (220 mm) 4.33 (110 mm) 0.12 (3 mm) 0.38 (9.5 mm) 0.41 (10.4 mm) 0.25 (6.4 mm) FEED DIRECTIONFEED DIRECTION
A-6Appendix A Facsimile Applicable line Public Switched Telephone Network (PSTN) Compatibility G3 Data compressing system MH, MR, MMR, JBIG, JPEG Modem type Fax modem Modem speed 14400/9600/7200/4800 bps Automatic fallback Transmission speed Black & white: Approx. 6 seconds/page* at 14.4 Kbps, ECM-MMR, transmitting from memory Color: Approx. 45 seconds/page at 14.4 Kbps, ECM-JPEG, transmitting from memory (Based on Canon Snapshot Color Chart — 4 x 6 inch, standard mode) Transmission/reception memory 1.3 MB DRAM, MR storage Up to 80 pages* Up to 30 documents LCD displays memory used Uses direct transmission when memory full Fax scanning speed 8.2 seconds/page* Automatic Document Feeder (ADF) 20 sheets, letter or A4 size — 20 lb. (75 g/m2) paper 10 sheets, legal size — 20 lb. (75 g/m2) paper * Based on ITU-T/CCITT No. 1 Chart, standard mode
Appendix AA-7 Specifications Fax Resolution Black & white: Standard mode: 203 pels/in. x 98 lines/in. (8 pels/mm x 3.85 lines/mm) Fine mode: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm) Color: Standard mode: 200 x 200 dpi Fine mode: 200 x 200 dpi Fax Printing Speed Black & white: Approx. 3 pages/minute (Based on ITU-T/CCITT No. 1 chart, standard mode) Color: Approx. 3 minutes 50 seconds per page (Based on Canon Snapshot Color Chart — 4 x 6 inch, standard mode) Dialing Automatic dialing One-touch speed dialing (12 destinations) Coded speed dialing (100 destinations) Group dialing (Maximum: 111 destinations) Regular dialing (with numeric buttons) Automatic redialing Redial times: 1–10 times Redial interval: 2–99 minutes Manual redialing Pause button Variable length: 1–15 seconds Networking Sequential broadcast: Up to 113 destinations Automatic receiving Non-ring reception Deactivate ECM DRPD (Distinctive Ring Pattern Detection) Report/Reference Activity report (up to 20 transactions) Non-delivery report TTI (Transmitter Terminal Identification) Ink Saver Economy mode for printing received black & white faxes extends cartridge life.