Cannon Canon Allinone Mp C545 User Manual

							6-22Maintenance Chapter 6
Replacing a BJ Tank in the BC-21e Color BJ Cartridge
The LCD display will indicate which BJ tank in the BC-21e Color BJ Cartridge 
needs replacing.
Leave the BC-21e Color BJ Cartridge in the MultiPASS when replacing a BJ tank.
1. Make sure the MultiPASS is plugged in.
2. Open the document tray.Message Action
BLACK INK EMPTYReplace the BCI-21 Black BJ Tank (right tank).
COLOR INK EMPTYReplace the BCI-21 Color BJ Tank (left tank). 
						

							Chapter 6 Maintenance6-23
Maintenance
3. Open the printer cover by grasping the document guides and lifting.
Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts 
may adversely affect operation of the unit and /or cause print quality 
deterioration.
DOCUMENT GUIDE
DOCUMENT GUIDE
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DO NOT TOUCH THE
GUIDE RAILDO NOT TOUCH THE
ROUND SHAFT
DO NOT TOUCH THE 
RIBBON CABLE 
						

							6-24Maintenance Chapter 6
4. Press the cartridge button  .
❑The cartridge holder moves to the center of the unit. 
The color BJ tank is on the left, and the black BJ tank is on the right.
Do not try to manually move or stop the cartridge holder as this may 
damage the MultiPASS.
The MultiPASS includes an automatic protection feature that helps keep it 
from overheating. If the cartridge holder does not move, unplug the 
MultiPASS and let it cool for several minutes. When it has cooled, plug it in 
again, and press the     button to move the cartridge holder.
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Ink
CartridgeBCl-21
Color
Made  in
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Ink
CartridgeBCl-21
Black
Made  in
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Color BJ
CartridgeBC-21eMade in Japan
Color Slot Black Slot
BCI–21 COLOR
BJ TANKBCI–21 BLACK
BJ TANK 
						

							Chapter 6 Maintenance6-25
Maintenance
5. Remove the empty BJ tank by grasping the tab on the top of the empty BJ tank 
and pulling forward to release it. Then lift out the BJ tank from the BJ 
cartridge.
6. Dispose of the BJ tank properly. 
❑You may want to place it in a plastic bag to keep any residual ink from 
spilling.
7. Take the new BJ tank out of its bag and remove its orange cap.
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							6-26Maintenance Chapter 6
8. Slide the new BJ tank into the empty slot.
9. Press firmly on the tab on top of the new BJ tank, in the direction shown 
below, until the tank snaps into place. Be careful not to touch the bottom of the BJ tank, as you may get ink on your 
hands.
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DO NOT TOUCH
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  in
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							Chapter 6 Maintenance6-27
Maintenance
10. If you need to replace the other tank, repeat steps 5 to 9.
11. Press the cartridge button  .
❑The cartridge holder moves to its home position on the right side of the 
unit and begins cleaning the print head. This process takes about 55 
seconds.
12. Close the printer cover.
13. Close the document tray. Do not try to manually move or stop the cartridge holder as this may damage 
the MultiPASS.
Unplug the MultiPASS only when it is in standby mode (date and Receive mode 
shown in the LCD display), and the cartridge holder is in its home position on the 
right. If you unplug the unit while it is printing, or move the cartridge holder 
from its home position, the BJ cartridge will not be capped and can dry out.
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n 
						

							6-28Maintenance Chapter 6
Storing a BJ Cartridge
Once a BJ cartridge is unwrapped, its print head must be kept from drying out, or 
it can clog and fail to work properly. A BJ cartridge installed in the MultiPASS is 
protected from drying out by automatically moving to the home position on the 
right side of the unit and capping itself.
If you remove a partially used BJ cartridge from the MultiPASS, store it in the SB-
21 Ink Cartridge Storage Box provided with your unit.
1. Press on the release tab and open the cover. Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp 
edges around the print head, the silver plate on the bottom of the BJ cartridge, 
or the silver metal or circuit area on its side.
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PRINT HEAD
DO NOT TOUCH
Ink
CartridgeBCl-21Made  in
JapanB
lackInk
CartridgeBCl-21Made  in
JapanCo
lo
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M
ade in JapanColor BJ
CartridgeBC-21e
HOLD HERE 
						

							Chapter 6 Maintenance6-29
Maintenance
2. Insert the BJ cartridge in its container with the BJ cartridge’s label facing 
forward, and the print head down.
3. Close the storage box. Make sure the lid snaps shut.
Ink
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Color Slot
In
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BlackM
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Black Slot
Color BJ
CartridgeBC-21eMade in Japan 
						

							6-30Maintenance Chapter 6
Transporting the MultiPASS
Whenever you plan to transport the MultiPASS, you need to prepare it so it will not 
be damaged during the move.
1. DO NOT remove the BJ cartridge from the unit.
2. Make sure the cartridge holder is in its home position on the right side of the 
unit.
❑If it is not in its home position, press the cartridge button   (inside the 
unit.
3. With the cartridge holder on the right side of the unit, tape the BJ cartridge 
and cartridge holder to the side of the unit.
4. Disconnect the power cord.
5. Disconnect the telephone, extension phone or answering machine (if using 
them), the telephone line, and the USB to Parallel cable to the Macintosh.
6. Remove the document support.
7. Make sure the document tray is closed.
8. Replace all tapes and shipping materials you removed when you first unpacked 
the MultiPASS.
9. Pack the MultiPASS and all its components into its original shipping carton.
Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or 
a BJ tank from which you have removed the protective cap. An opened BJ 
cartridge or BJ tank that is not installed in the MultiPASS or the Ink 
Cartridge Storage Box may leak, and the print head may dry out. Also, if you 
do not tape the BJ cartridge to the side to the unit, ink may spill into the unit.
If you no longer have the shipping carton your MultiPASS came in, pack the 
unit in a suitably sized, sturdy cardboard box, using bubble wrap or other 
suitable packing materials. (If you use foam peanuts, be sure to wrap the unit 
in plastic first to prevent the packing materials from entering any opening on 
the unit.)
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							Chapter 7 Troubleshooting7-1
Troubleshooting
Chapter 7
Troubleshooting
If your MultiPASS is not operating properly, use the information and suggestions 
in this chapter to try and resolve the problem.
❑If You Cannot Solve the Problem .................................................................. 7-2
❑Clearing Jams ................................................................................................. 7-3
Jams in the Automatic Document Feeder (ADF)................................... 7-3
Jams in the Multi-Purpose Tray .............................................................. 7-5
❑LCD Messages ................................................................................................ 7-6
❑Printing Problems ........................................................................................ 7-15
❑Print Quality Problems ................................................................................ 7-19
❑Color Printing and Copying Problems ....................................................... 7-21
❑Paper Feeding Problems .............................................................................. 7-24
❑Faxing Problems........................................................................................... 7-26
❑Telephone Problems..................................................................................... 7-31
❑Copying Problems........................................................................................ 7-32
❑General Problems......................................................................................... 7-33
❑If the Power Goes Out ................................................................................. 7-34