Blackberry Storm 2 Instruction Manual
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Improve voice recognition of numbers1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Press the Menu key. 4. Click Adapt Digits . 5. Complete the instructions on the screen. Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together. Make a conference call If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call. 1. During a call, press the Menu key. 2. Click Add Participant . 3. Type a phone number or highlight a contact. 4. Press the Send key. 5. During the second call, press the Send key to join your first contact to the conference call. 6. To join another contact to the call, repeat steps 1 to 5. Related topics Place a call on hold, 22 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. User GuidePhone29
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1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact. To return to the conference call, press the Menu key. Click Join. Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a contact. Leave a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Transfer or Flash . Call logs About call logs A call log includes the date of your phone call, the phone number, and the estimated duration of the call. For more information about the exact duration of a call, contact your wireless service provider. You can view call logs in the phone application or, depending on how you set your call logging options, you can view call logs in the messages application. You can also add notes to call logs or send call logs as email messages. Depending on your theme, missed calls might also appear on the Home screen. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days. View call logs in a message list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Logging .User GuidePhone30
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5. Select an option for a call log type. To hide call logs in a message list, select the None option. Add notes to a call log 1. From the Home screen, press the Send key. 2. Click the call log icon. 3. Highlight a call log. 4. Press the Menu key. 5. Click View History . 6. Press the Menu key. 7. Click Add Notes . 8. Type call notes. 9. Press the Menu key. 10. Click Save. Change call log notes 1. From the Home screen, press the Send key. 2. CIick the call log icon. 3. Highlight a call log. 4. Press the Menu key. 5. Click View History . 6. Press the Menu key. 7. Click Edit Notes . 8. Change the call notes. 9. Press the Menu key. 10. Click Save. Send a call log 1. From the Home screen, press the Send key. 2. Click the call log icon. 3. Highlight a call log. 4. Press the Menu key. 5. Click View History . 6. Press the Menu key. 7. Click Forward. Delete call log notes 1. From the Home screen, press the Send key.User GuidePhone31
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2. Click the call log icon. 3. Highlight a call log. 4. Press the Menu key. 5. Click View History . 6. Press the Menu key. 7. Click Edit Notes . 8. Press the Menu key. 9. Click Clear Field . 10. Press the Menu key. 11. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Waiting . 5. Change the Call Waiting Enabled field to Yes. 6. Press the Menu key. 7. Click Save. To turn off call waiting, change the Call Waiting Enabled field to No. Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider. Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.User GuidePhone32
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1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding . 5. Perform one of the following actions: • To forward all calls to a call forwarding number, select the Forward All Calls option. Change the Forward All Calls field to a call forwarding number. • To forward unanswered calls only, verify that the Forward All Calls field is set to Do Not Forward . Change the If Busy, If No Reply , and If Not Reachable fields to a call forwarding number. 6. Press the Menu key. 7. Click Save. To stop forwarding calls, change the Forward All Calls field to Do Not Forward . Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding . 5. Press the Menu key. 6. Click New Number . 7. Type a phone number. 8. Press the Enter key. 9. Press the Menu key. 10. Click Close. Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers . 7. Highlight a phone number. 8. Press the Menu key. 9. Click Edit. 10. Change the phone number. 11. Press the Enter key.User GuidePhone33
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Delete a call forwarding phone numberYou can only delete call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers . 7. Click a phone number. 8. Click Delete. Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam to another wireless network. To use the blocked calling feature, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported. Block calls To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Barring . 5. Highlight a call blocking option. 6. Press the Menu key. 7. Click Enable. 8. Type your call blocking password. To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable. User GuidePhone34
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Change the call blocking password1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Barring . 5. Press the Menu key. 6. Click Change Password . Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112). If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list. To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported. Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List . 5. Press the Menu key. 6. Click Enable FDN Mode . 7. Type your PIN2 code. 8. Press the Enter key. To turn off fixed dialing, press the Menu key. Click Disable FDN Mode . Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. User GuidePhone35
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1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List . 5. Press the Menu key. 6. Click New. 7. Type your PIN2 code. 8. Press the Menu key. 9. Type a name and a phone number. 10. Press the Menu key. 11. Click Save. Change a contact in your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List . 5. Highlight a contact. 6. Press the Menu key. 7. Click Edit. 8. Change the contact information. 9. Press the Menu key. 10. Click Save. Delete a contact from your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List . 5. Highlight a contact. 6. Press the Menu key. 7. Click Delete.User GuidePhone36
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Smart dialing About smart dialing You can change smart-dialing options to specify a default country code and area code for phone numbers. If you specify a default country code and area code, when you make calls, you only need to dial a country code and area code when the codes differ from the codes that you specified in the smart-dialing options. In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently. If you specify a phone number for an organization, you can call a contact at the organization quickly by dialing the contact's extension only. Likewise, when you add a contact from the organization to your contact list, you only need to type the contact's extension. Set the default country code and area code 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Smart Dialing . 5. Set the Country Code and Area Code fields. 6. If necessary, set the Local Country Code and International Dialing Digits fields. 7. In the National Number Length field, set the default length for phone numbers in your country. 8. Press the Menu key. 9. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Set options for dialing extensions 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Smart Dialing . 5. In the Number field, type the main phone number for an organization. 6. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 7. In the Extension Length field, set the default length for extensions. 8. Press the Menu key. 9. Click Save. User GuidePhone37
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TTY supportDepending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com . Turn on TTY support 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click TTY. 5. Change the TTY Mode field to Yes. 6. Press the Menu key. 7. Click Save. A TTY indicator appears in the device status section of the screen. To turn off TTY support, change the TTY Mode field to No. Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your device if one of the following situations applies: • Your SIM card supports more than one phone number. • Your wireless service provider has set up your device to support more than one phone number. • Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. User GuidePhone38