Blackberry Storm 2 Instruction Manual

							• To compose a message from a message list, press the comma (,) key.
• To view received messages and received call logs, press the  Alt key and  3.
• To view call logs, press the  Alt key and the period ( .) key.
• To view voice mail messages, press the  Alt key and  7.
• To view SMS text messages, press the  Alt key and the question mark ( ?) key.
• To view all your messages, press the  Escape key.
Move around a message list
• To move up a screen, press the  Shift key and the  Space key.
• To move down a screen, press the  Space key.
• To move to the top of a message list, press  1.
• To move to the bottom of a message list, press  7.
• To move up a message, press  2.
• To move down a message, press  8.
• To move to the next date, press  6.
• To move to the previous date, press  4.
Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
Audio and video files
• To pause an audio or video file, press the  Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press
the  Mute  key again.
• To play the next song, press and hold the  Volume Up key on the right side of your device.
• To play the previous song, press and hold the  Volume Down key on the right side of your device.
• If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the  Volume
Up  key until audio boost turns on.
Camera
• To zoom in to a subject before taking a picture, press the  Volume Up key.
• To zoom out from a subject before taking a picture, press the  Volume Down key.
• To take a picture, press the  Right Convenience key.
Typing shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
• To insert a period, press the  Space key twice. The next letter is capitalized.
• To capitalize a letter, hold the letter key until the capitalized letter appears.
• To type an accented character, press and hold the letter key. Click the accented character that appears on the screen.User GuideShortcuts19 
						

							• To turn on NUM lock, hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the  123 key again.
• To turn on CAP lock, hold the  Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the  Shift key again.
• To insert an at sign (@) or a period (.) in an email address field, press the  Space key.
• To type a symbol, press the  Symbol key. To see more symbols, press the  Symbol key again.
• To edit text that you have typed, click the text. Your  BlackBerry® device displays the editing indicator around the cursor. To move the cursor
one character at a time, touch the editing indicator and slide your finger.
• To cut or copy text and paste it into an application, simultaneously touch the screen before and after the text that you want to copy. Click
the  cut or copy  icon at the bottom of the screen. Place the cursor where you want to insert the cut or copied text. Press the  Menu key.
Click  Paste .
• To change the typing input language quickly when you are using your device in landscape view, or in portrait view with the full keyboard,
click the  globe icon. Click an input language.User GuideShortcuts20 
						

							Phone
Phone basics
Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the  Send key. Your active phone number appears beside the My
Number field at the top of the screen.
• If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the  Send key. Click the  My Number field at the top of the screen. If your wireless service plan supports SMS text and
MMS messaging, the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages.
Related topics
About multiple phone numbers, 38
Make a call 1. In the phone application, perform one of the following actions: • Type a phone number.
• Click the  contacts icon. Type part of a contact name. Highlight a contact or phone number.
2. Press the 
 key.
To end the call, press the 
 key.
Related topics
Add a pause or a wait to a phone number, 144
Answer a call Press the  Send key.
To end a call, press the  End key.
Related topics
Change your ring tone, 12
Answer a second call Depending on your wireless service provider and wireless network, this feature might not be supported.
1. During a call, press the  Menu key.
2. Perform one of the following actions: • To answer the incoming call and place the current call on hold, click  Answer - Hold Current.
User GuidePhone21 
						

							• To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the  Menu key. Click  Swap or Flash .
Change your ring tone 1. On the Home screen, click the  Sounds icon.
2. Click  Set Ring Tones/Alerts .
3. Click the application or item that you want to change.
4. Perform one of the following actions: • To use a preloaded ring tone, in the  Ring Tone field, click a ring tone.
• To use a ring tone that you downloaded, in the  Ring Tone field, click  Browse. Navigate to a folder that contains ring tones. Click a
ring tone.
5. Press the  Menu key.
6. Click  Save.
Mute a call During a call, press the  Mute key on the top of your device.
To turn off mute, press the  Mute key again.
Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.
1. During a call, press the  Menu key.
2. Click  Hold.
To resume a call, press the  Menu key. Click  Resume.
Turn on the speakerphone 1. During a call, press the  Menu key.
2. Click  Activate Speakerphone .
Do not hold the BlackBerry®  device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the
Safety and Product Information  booklet for your device.
To turn off the speakerphone, press the  Menu key. Click  Activate Handset .
Related topics
Bluetooth technology, 201
Dial an extension 1. When typing a phone number, press the  Menu key.User GuidePhone22 
						

							2. Click Add Pause .
3. Type the extension number.
Switch applications during a call 1. During a call, press the  Menu key.
2. Click  Home Screen .
Note:   If you switch to a different application and you want to end the call, press the  End key.
Make a call when your device is locked To perform this task, you must turn on dialing from the Lock screen.
1. Press the  Power key or  Power/Lock  key on the top left of your BlackBerry® device.
2. Click  Place Call .
3. Perform one of the following actions: • Type a phone number.
• Click the  contacts icon. Type part of a contact name. Click a contact or phone number.
4. Press the  Send key.
To end the call, press the  End key.
Related topics
Turn on dialing from the Lock screen, 39
About using a headset You can purchase an optional headset to use with your BlackBerry® device.
If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device
model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of audio or video files.
For more information about using the headset, see the documentation that came with your headset.User GuidePhone23 
						

							Emergency calls
About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your
BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless
network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the
connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network
automatically.
You can only make emergency calls by typing official emergency access numbers (for example, 911 or 112).
Note:   You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary
by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.
About Emergency Callback Mode If your BlackBerry®  device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback Mode.
This mode enables the operator to call you back or determine your approximate location. Depending on your wireless service provider, Emergency
Callback Mode is active for five minutes or is canceled when you make a non-emergency call.
In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Make an emergency call Perform one of the following actions: • If your screen or BlackBerry® device is unlocked, from the Home screen, press the  Send key. Type the emergency number. Press the
Send  key.
• If your screen or device is locked, press the  Power key or  Power/Lock  key on the top left of your device. Type the emergency number.
Press the  Send key.
Volume
Adjust the volume • To increase the volume, press the  Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the  Volume Down key on the right side of your device.
User GuidePhone24 
						

							• To mute the volume, press the Mute key on the top of your device. To turn off mute, press the  Mute key again.
Related topics
Amplify the volume using the audio boost feature, 101
Improve sound quality for media files, 101
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Default Call Volume  field.
6. Press the  Menu key.
7. Click  Save.
Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. During a call, press the  Menu key.
2. Click  Enhance Call Audio .
3. Select a bass or treble option.
Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Enhance Headset Call Audio  or Enhance Handset Call Audio  fields.
6. Press the  Menu key.
7. Click  Save.
Voice mail
Check your voice mail 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Call Voice Mail .User GuidePhone25 
						

							Change the voice mail access numberIf a voice mail access number is not already set on your  BlackBerry® device, you can type the access number for a different voice mail system.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Voice Mail .
5. Type a voice mail access number and a password.
6. Press the  Menu key.
7. Click  Save.
Speed dial
Set up speed dial for a contact 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  View Speed Dial List .
4. Click an unassigned key.
5. Click  New Speed Dial .
6. Click a contact.
To make a call using speed dial, in the phone application, hold the key that you assigned to the contact.
Change the contact assigned to a speed dial key 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  View Speed Dial List .
4. Highlight a contact or phone number.
5. Press the  Menu key.
6. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click  Edit. Click a new contact.
• To assign the contact to a different speed dial key, click  Move. Click a new speed dial key.
• To delete the contact from the speed dial list, click  Delete.
User GuidePhone26 
						

							Voice dialing
Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device
must support this feature and you must turn on Bluetooth technology.
You cannot make calls to emergency numbers using voice commands.
1. In the voice dialing application, wait for the sound.
2. Say " Call" and a contact name or phone number.
To end the call, press the  End key.
Dial an extension using a voice command To perform this task, you must set options for dialing extensions.
You can dial extensions only within your company.
Say " Call extension " and the extension number.
Related topics
Set options for dialing extensions, 37
Check a status using a voice command You can check your active phone number, the wireless coverage level, and the battery power level using a voice command.
1. In the voice dialing application, wait for the sound.
2. Perform any of the following actions: • To check your active phone number, say " Check my phone number."
• To check the wireless coverage level, say " Check coverage."
• To check the battery power level, say " Check battery."
Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service
provider or administrator.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Language .
3. Change the  Voice Dialing Language  field.
4. Press the  Menu key.
5. Click  Save.
User GuidePhone27 
						

							Turn off choice lists for voice commandsIf your  BlackBerry®  device identifies more than one possible match to a voice command, your device presents you with a list of possible matches,
or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Set the  Choice Lists  field to Always Off .
4. Press the  Menu key.
5. Click  Save.
Turn off voice prompts After you say a command, you might be prompted for further information or clarification. You can turn off voice prompts using a voice command.
1. In the voice dialing application, wait for the sound.
2. Say " Turn prompts off ."
To turn on voice prompts again, say " Turn prompts on."
Set playback options for voice dialing After you say the phone number or contact that you want to call, your  BlackBerry® device plays your choice back for you. You can set different
playback options.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Perform any of the following actions: • To turn off playback for phone numbers, set the  Digit Playback field to Disabled .
• To turn off playback for contacts, set the  Name Playback field to Disabled .
• To set how quickly playback for contacts occurs, set the  Name Playback Speed field.
• To set the playback volume for contacts, set the  Name Playback Volume field.
4. Press the  Menu key.
5. Click  Save.
Set the matching sensitivity level for voice commands 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Perform one of the following actions: • To increase matches, set the  Sensitivity field closer to  Reject Less.
• To reduce the number of incorrect matches, set the  Sensitivity field closer to  Reject More.
4. Press the  Menu key.
5. Click  Save.
User GuidePhone28