Blackberry Storm 2 Instruction Manual
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Turn off invitation forwarding optionsIf you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. View a contact's information 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Contact Info . Rename a contact 1. On the Home screen, in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, in a contact group, highlight a contact. 3. Press the Menu key. 4. Click Contact Info . 5. In the Rename field, type a name. 6. Click Save. Delete a contact 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Delete Contact . Groups Add a group 1. On the Home screen, in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, press the Menu key. 3. Click Add Group . 4. Type a name for the group. 5. Click Save. User GuideBlackBerry Messenger219
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Move a contact to a different group1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Edit Group . 4. Type a name for the group. 5. Click OK. Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry® Messenger contact list; you cannot delete the last remaining group in your contact list. 1. In BlackBerry Messenger, highlight a group. 2. Press the Menu key. 3. Click Delete Group . Conversations Start a conversation 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Start Conversation . 4. Type a message. 5. Press the Enter key. Open a conversation Conversations appear in the conversation group and in the main message list. In BlackBerry® Messenger, in the conversation group, click a contact. User GuideBlackBerry Messenger220
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Add an emoticon1. During a BlackBerry® Messenger conversation, press the Emoticon key. 2. Click an emoticon. Send a file to a contact If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be able to send files that are stored on your organization's network. For more information about accessing a file from your organization's network, click the Help icon on the Home screen of your device. 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send Voice Note . 3. Record a voice note. 4. Click Send. Send a vCard contact attachment You can send vCard® contact attachments of contacts in your BlackBerry® Messenger contact list or contacts in the main contact list on your BlackBerry device. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Forward Contact . 3. Perform one of the following options: • If the contact that you want to forward is in your main contact list, click BlackBerry Contacts. Click a contact. • If the contact that you want to forward is in your BlackBerry Messenger contact list, click Messenger Contacts. Select one or more BlackBerry Messenger contacts. Click OK. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Ping Contact . Turn off ping vibration 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. User GuideBlackBerry Messenger221
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2. Click Options. 3. Change the Vibrate When Receiving a Ping field to No. 4. Press the Menu key. 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Show Conversations in Message List field to No. 4. Press the Menu key. 5. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes. Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite to Conference . 3. Select one or more BlackBerry Messenger contacts. 4. Click OK. View conference participants 1. In BlackBerry® Messenger, during a conference, press the Menu key. 2. Click View Participants . Copy a conversation When you copy a conversation, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Copy History . Clear a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Clear History .User GuideBlackBerry Messenger222
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Send a broadcast messageBroadcast messages that you send appear in all your BlackBerry® Messenger conversations. To perform this task, you must have at least two conversations in the conversation group. 1. In BlackBerry Messenger, in the conversation group, highlight a contact. 2. Press the Menu key. 3. Click Broadcast Message . 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation . Availability Change your availability status If you change your availability status to Unavailable, you receive BlackBerry® Messenger messages, but you are not notified. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Edit My Info . 3. Click a status. 4. If necessary, type a message that contacts can see when they view your contact information. 5. Click Save. Change your display name 1. On the Home screen, in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, press the Menu key. 3. Click Edit My Info . 4. Type a display name. 5. Click Save. User GuideBlackBerry Messenger223
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Show when you are on the phone1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow On The Phone presence status field to Yes. To stop showing when you are on the phone, change the Allow On The Phone presence status field to No. Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert. User GuideBlackBerry Messenger224
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Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message. There are also shortcuts for most applications that can help you to perform common tasks quickly. Note: The more applications that you have running, the more memory and battery power your device uses. To optimize the performance of your device, try to close applications when you are finished with them. Related topics Shortcuts, 18 Keep an application running and switch to another application, 225 Keep an application running and return to the Home screen, 225 Close an application so that it is not running, 225 Keep an application running and switch to another application 1. In an application, press and hold the Menu key. 2. In the application switcher, slide your finger to the left or right and click an application icon. 3. If the application icon that you want does not appear, click the Home screen icon and navigate to the application icon that you are looking for. Keep an application running and return to the Home screen In an application, perform one of the following actions: • If you are not on a call, press the End key. • If you are on a call, press and hold the Menu key. Click the Home screen icon. Note: If you press the End key while you are on a call, you will end the call even if you have switched to another application. Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them. In an application, perform one of the following actions: • Press the Menu key. Click Close. User GuideApplications225
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• Press the Escape key. If necessary, continue to press the Escape key until the Home screen appears. About adding applications The BlackBerry App World™ storefront allows you to search for and download applications for your BlackBerry® device. From BlackBerry App World, you can browse featured and top downloaded items, such as games, social networking applications, and productivity applications. You can view applications by category and search by keyword. Using an existing PayPal® account, you can buy and download items over the wireless network to your device. Items that you buy are stored in BlackBerry App World on the My World screen. To download BlackBerry App World, visit www.blackberryappworld.com . You can also access new applications through the application center. You can use the application center to add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. This might include social networking applications, instant messaging applications, and applications that are specific to your wireless service provider. Data charges might apply when you add a new application. For more information, contact your wireless service provider. Add, update, or return to the previous version of an application using the application center You can use the application center to add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. 1. In the application center, click an application. 2. Click Install. 3. Click Download . Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download . 4. Click OK. Related topics Legal notice, 313 View properties for an application 1. On the Home screen or in a folder, click the Options icon.User GuideApplications226
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2. Click Applications . 3. Click an application. Related topics Legal notice, 313 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click Delete. Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Change the Prompt on application install field to Yes. 4. Press the Menu key. 5. Click Save. View the size of an application database 1. On the Home screen or in a folder, click the Options icon. 2. Click Status. 3. Press the Menu key. 4. Click Database Sizes . Check for application updates You can use the application center to check for updates for a select number of applications that are hosted by your wireless service provider. In the application center, perform one of the following actions: • To check for application updates manually, click Refresh. • To check for application updates automatically, press the Menu key. Click Auto Refresh List .User GuideApplications227
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Application troubleshooting I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. A third-party application is not working as expected If you are trying to use a third-party application that was not designed for BlackBerry® devices with a touch screen, you can turn on compatibility mode to allow the application to work on your device. When you use an application in compatibility mode, you must use your device in portrait view. If an application requires a keyboard, the SureType® keyboard appears. To turn on compatibility mode for a third-party application, try performing one of the following actions: • On the Home screen, highlight the application. Press the Menu key. Click Compatibility Mode . • On the Home screen, click Options. Click Advanced Options . Click Applications . Highlight the application. Press the Menu key. Click Compatibility Mode . To turn off compatibility mode, repeat the steps that you performed to turn on compatibility mode. User GuideApplications228