Blackberry Storm 2 Instruction Manual

							Contact troubleshootingCustom contact list field data is not appearing on my computer
You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you
cannot add a contact's birthday to a custom contact list field on your  BlackBerry® device and synchronize it with the email application on your
computer, because the birthday field is a date field in the email application on your computer.
Caller ID pictures are not appearing on my device
If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email
application on your computer, verify that the file name for the picture is ContactPicture.jpg.
Calendar
Calendar basics About calendar views
You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and
meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays
free time that you have between appointments.
Switch calendar views
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click a view.
Move around a calendar
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Perform one of the following actions: • To move to a specific date, click  Go To Date.
• To move to the current date, click  Today.
• To move forward or back by a time period, click  Prev or Next .
Schedule an appointment
1. On the Home screen, click the  Calendar icon.
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							2. Press the  key.
3. Click  New.
4. Type the appointment information.
5. If the appointment recurs, change the  Recurrence field.
6. Press the 
 key.
7. Click  Save.
Related topics
Turn off your device, 248
Schedule an appointment quickly in Day view
1. On the Home screen, click the  Calendar icon.
2. In Day view, simultaneously click the screen beside the start time and end time.
3. Type the subject of the appointment.
4. Type the location of the appointment.
5. Press the  Menu key.
6. Click  Save.
If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar.
Schedule a meeting
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a
BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  New.
4. Type the meeting information.
5. Press the  Menu key.
6. Click  Invite Attendee .
7. Click a contact.
8. To add another contact to your meeting, repeat steps 4 to 6.
9. Press the  Menu key.
10. Click  Save.
Related topics
Turn off your device, 248
Recurrence fields
Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.
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							Relative Date:Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of
each month).
Schedule an alarm
1. On the Home screen, click the  Calendar icon.
2. Press the 
 key.
3. Click  New Alarm .
4. Type the alarm information.
5. If the alarm recurs, change the  Recurrence field.
6. Press the  Menu key.
7. Click  Save.
Check spelling
You can check spelling in messages, calendar entries, tasks, or memos that you create.
1. In a message, calendar entry, task, or memo, press the  Menu key.
2. Click  Check Spelling .
3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears.
• To ignore the suggested spelling, press the  Escape key.
• To ignore all instances of the suggested spelling, press the  Menu key. Click  Ignore All.
• To add the word to the custom dictionary, press the  Menu key. Click  Add To Dictionary .
• To stop checking spelling, press the  Menu key. Click  Cancel Spell Check .
Open an appointment, meeting, or alarm
1. On the Home screen, click the  Calendar icon.
2. Click an appointment, meeting, or alarm.
Delete an appointment, meeting, or alarm
1. On the Home screen, click the  Calendar icon.
2. Highlight an appointment, meeting, or alarm.
3. Press the  Menu key.
4. Click  Delete.
Meetings Schedule a meeting
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a
BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
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							1. On the Home screen, click the Calendar icon.
2. Press the  Menu key.
3. Click  New.
4. Type the meeting information.
5. Press the  Menu key.
6. Click  Invite Attendee .
7. Click a contact.
8. To add another contact to your meeting, repeat steps 4 to 6.
9. Press the  Menu key.
10. Click  Save.
Related topics
Turn off your device, 248
Recurrence fields
Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.
Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of
each month).
Respond to a meeting invitation
1. In a meeting invitation, press the  Menu key.
2. Click  Accept, Tentative , or Decline .
3. If you declined a delegated meeting invitation, perform one of the following actions: • To decline the meeting, click  Decline.
• To delegate the meeting back to the sender so that the sender can re-delegate it, click  Delegate.
4. Perform one of the following actions: • To send the response without adding comments, click  Send Response.
• To add comments to your response, click  Add Comments. Type a comment. Press the  Menu key. Click  Send.
Note:   If you delete a meeting invitation from the messages application before you accept or decline it, the meeting is deleted from the email
application on your computer.
View your calendar when responding to a meeting
1. In a meeting invitation, press the  Menu key.
2. Click  View Calendar .
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							Check availability of meeting participants
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports
this feature. For more information, contact your administrator.
You can only check availability of meeting participants in your organization.
1. In a meeting or meeting invitation, below the list of meeting participants, click  View Availability.
2. Perform any of the following actions: • To select the next time that all meeting participants are available, click  Next Available Time.
• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the  Menu
key. Click  Show Legend .
Change the list of participants for a meeting
To perform this task, you must be the meeting organizer.
1. In a meeting, in the  Accepted or Declined  field, highlight a contact.
2. Press the  Menu key.
3. Click one of the following menu items: •Invite Attendee
• Change Attendee
• Remove Attendee
4. Press the  Menu key.
5. Click  Save.
Forward a meeting invitation
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a
BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
If you do not have the option to forward a meeting invitation, you might be able to delegate a meeting invitation instead.
1. In a meeting or a meeting invitation, press the  Menu key.
2. Click  Forward.
Note:   If you forward a meeting invitation on behalf of the meeting organizer, only the meeting organizer receives the recipient's response.
Related topics
Delegate a meeting invitation, 153
Delegate a meeting invitation
To perform this task, you must be using IBM® Lotus Notes® and your email account must be associated with a version of the BlackBerry®
Enterprise Server that supports this feature.
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							If you do not have the option to delegate a meeting invitation, you might be able to forward meeting invitations instead. You might not have
the option to delegate a meeting invitation if the meeting organizer has turned off meeting delegation.
1. In a meeting invitation, press the  Menu key.
2. Click  Delegate.
3. Click a contact.
4. Perform one of the following actions: • To send the response without adding comments, click  Send Response.
• To add comments to your response, click  Add Comments. Type a comment. Press the  Menu key. Click  Send.
Related topics
Forward a meeting invitation, 153
Send an email message to all meeting participants
1. In a meeting, meeting invitation, or meeting response, press the  Menu key.
2. Click  Email All Attendees .
Contact a meeting participant
1. In a meeting, meeting invitation, or meeting response, highlight a contact.
2. Press the  Menu key.
3. Click a message type or  Call .
Conference call meetings About conference calls
You can create two types of conference calls with your  BlackBerry® device. If your organization or a conferencing service has provided you with
a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings
allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is
supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference
call bridge number, you can create a conference call by calling other contacts and joining the calls together.
Create a conference call meeting from your device
To perform this task, you must be the meeting organizer. If you are not the meeting organizer, you can create a conference call meeting on
behalf of another person from your computer.
1. In a meeting, select the  Conference call check box.
2. Type the information for the conference call.
3. Press the  Menu key.
4. Click  Save.
Related topics
Save your conference call information, 155User GuidePersonal organizer154 
						

							Create a conference call meeting from your computer
To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about
creating meetings on behalf of another person, see the documentation for the email application on your computer.
You can create a conference call meeting from your computer that your BlackBerry® device recognizes. When the conference call meeting
starts, participants who have a BlackBerry device can enter the conference call meeting with the Join Now option, if their device supports this
feature.
1. In the meeting notes, or in the meeting location field, type  CCP: and the participant conference call bridge number. Do not include spaces.
2. Type a lowercase  x. Do not include spaces before or after the x.
3. Type the participant access code. Type a space after the participant access code.
4. Type  CCM: and the moderator conference call bridge number. Do not include spaces.
5. Type a lowercase  x. Do not include spaces before or after the x.
6. Type the moderator access code. Type a space after the moderator access code.
Example
If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code is 55555#, and the participant
access code is 55551#, type  CCP:18005555555x55555# CCM:18005555555x55551# , followed by a space.
Enter a conference call meeting
Perform one of the following actions: • In a meeting notification, click  Join Now.
• In the calendar, highlight the meeting. Press the  Menu key. Click  Join Now.
Save your conference call information
You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call
meeting from your BlackBerry® device.
1. In the calendar, press the  Menu key.
2. Click  Options.
3. Select  Conference Call Options .
4. Type your conference call information.
5. Press the  Menu key.
6. Click  Save.
Calendar options Change the default calendar view
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
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							4. Click General Options .
5. Change the  Initial View field.
6. Press the  Menu key.
7. Click  Save.
Change the default reminder time for calendar entries
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Default Reminder  field.
6. Press the  Menu key.
7. Click  Save.
Related topics
Turn off your device, 248
Change the snooze time for reminders, 156
Change the start and end time for days
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Start of Day and End of Day  fields.
6. Press the  Menu key.
7. Click  Save.
Change the snooze time for reminders
1. On the Home screen, click the  Calendar or Tasks  icon.
2. Press the  Menu key.
3. Click  Options.
4. If necessary, click  General Options.
5. Change the  Snooze field.
6. Press the  Menu key.
7. Click  Save.
Change the email address that you use to send messages or meeting invitations
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  Default Services .
4. Change the  Messaging (CMIME)  field or the Calendar (CICAL)  field.User GuidePersonal organizer156 
						

							5. Press the Menu key.
6. Click  Save.
View tasks in a calendar
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Show Tasks field to Yes.
6. Press the  Menu key.
7. Click  Save.
Change the first day of the week
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  First Day of Week  field.
6. Press the  Menu key.
7. Click  Save.
Hide free time in Agenda view
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Show Free Time in Agenda View  field to No.
6. Press the  Menu key.
7. Click  Save.
View more of the subject line for appointments in Agenda view
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Show End Time in Agenda View  field to No.
6. Press the  Menu key.
7. Click  Save.User GuidePersonal organizer157 
						

							Change how long your device stores calendar entries
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Keep Appointments  field.
6. Press the  Menu key.
7. Click  Save.
Your BlackBerry® device deletes calendar entries that are older than the number of days that you set.
To restore calendar entries, change the  Keep Appointments field to a longer period of time. Calendar entries that you received on your device
within the set period of time appear in a calendar.
Turn off the prompt that appears before you delete items
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
1. On the Home screen, click an application icon.
2. In an application, press the  Menu key.
3. Click  Options.
4. If necessary, click  General Options.
5. Change the  Confirm Delete field to No.
6. Press the  Menu key.
7. Click  Save.
View the number of calendar entries stored in a calendar
1. On the Home screen, click the  Calendar icon.
2. Press the  Menu key.
3. Click  Options.
4. Click a calendar.
The Number of Entries field displays the number of entries that are stored in the calendar.
Multiple calendars About multiple calendars
If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your
device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal
calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each
calendar. For more information, contact your wireless service provider.
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