Blackberry Storm 2 Instruction Manual

							Camera
• To zoom in to a subject before taking a picture, press the  Volume Up key.
• To zoom out from a subject before taking a picture, press the  Volume Down key.
• To take a picture, press the  Right Convenience key.
Media troubleshooting
I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file.
I cannot open media files Try performing the following actions: •If you are trying to open a media file on your  BlackBerry® device and your device is connected to your computer, disconnect your device
from the computer or turn off mass storage mode or MTP.
• If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that
mass storage mode or MTP is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an
encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the
media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the  Encryption Mode field to
None  or Security Password .
Related topics
Turn off mass storage mode or MTP, 114
Encrypt the files in the device memory and on a media card, 115
I cannot save media files Your BlackBerry® device memory or media card might not have enough available memory to store media files.
Try performing the following actions: • If you are trying to save a media file to your device memory, delete old data or messages from your device.
• If you are trying to save a media file on your media card, delete old media files.
• In the camera options, verify that the  Picture Quality field is not set to  Superfine. Superfine pictures use more memory than fine or
normal pictures.
• If possible, increase the maximum amount of memory available for pictures.
Related topics
Delete a message, 49
Delete a media file or folder, 112User GuideMedia119 
						

							My device does not recognize my media cardTry performing the following actions: • Verify that your media card is inserted in your BlackBerry® device correctly. For more information about inserting a media card intoyour device, see the printed documentation that came with your device.
• In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn off mass
storage mode or MTP. Format the media card. Turn on mass storage mode or MTP.
Related topics
Turn off mass storage mode or MTP, 114
Format the device memory or a media card, 113
My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your  BlackBerry® device
password and you reset your device, unlock your device.
Related topics
Lock your device, 254
The flash dims or turns off If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level
drops below 20 percent, the flash might turn off.
Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera
before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point indicator appears at
the bottom of the screen.
Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of
the camera by turning on image stabilization in the camera options.
Some features are not available on my device The availability of certain features on your  BlackBerry® device might be affected based on various items such as your device model and wireless
service plan.
If your email account uses a BlackBerry® Enterprise Server , your organization might not have set up some features or might prevent you from
using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit
www.blackberry.com/go/devices .
Related topics
User GuideMedia120 
						

							Feature availability, 9User GuideMedia121 
						

							Browser
Browser basics
Browsing web pages Visit a web page
Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the
charges associated with using each browser, contact your wireless service provider.
1. On the Home screen, click the  Browser icon.
2. Perform one of the following actions: • If a web address field appears on the screen, type a web address.
• If a web address field does not appear on the screen, press the 
 key. Click  Go To. Type a web address.
3. Press the  Enter key.
Search the Internet
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service that supports
this feature. For more information, contact your wireless service provider.
1. On the Home screen, click the  Browser icon.
2. Perform one of the following actions: • If the  Search here  field appears on the screen, type the search terms.
• If the  Search here  field does not appear on the screen, press the  Menu key. Click  Go To. Type the search terms.
3. Press the  Enter key.
Switch browser views
You can view web pages in Column view or Page view. Column view displays web pages in a mobile view format. Page view displays web pages
in a wide screen format that is similar to the format that the browser on your computer uses to display web pages.
1. On a web page, press the  Menu key.
2. Click  Column View  or Page View .
Zoom in to or out from a web page
On a web page, touch the screen twice quickly.
To zoom out, press the  Escape key.
User GuideBrowser122 
						

							Move back or forward a web page
1. On a web page, press the  Menu key.
2. Click  Back or Forward .
Refresh a web page
1. On a web page, press the  Menu key.
2. Click  Refresh.
Save a web page to a message list
A saved web page displays content that was current at the time that you saved the web page.
1. On a web page, press the  Menu key.
2. Click  Save Page .
3. Click  OK.
Stop loading a web page
1. When a web page is loading, press the  Menu key.
2. Click  Stop.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation, you must view the presentation in text view or in text and slide view.
1. In a message, in an attachment, or on a web page, press the  Menu key.
2. Click  Find.
3. Type the text.
4. Press the  Enter key.
To search for the next instance of the text, press the  Menu key. Click  Find Next.
View a list of web pages you visited recently
Depending on the browser configuration that you used to visit a web page or add a bookmark, when you click the web page in the browser
history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your
default browser configuration. Extra fees might apply for using a different browser. For more information about the fees associated with each
of the browsers that are available on your BlackBerry® device, contact your wireless service provider.
1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  History.
User GuideBrowser123 
						

							Return to the home page
1. On a web page, press the  Menu key.
2. Click  Home.
Close the browser
1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Close.
Viewing, copying, and forwarding addresses View the address for a web page
1. On a web page, press the  Menu key.
2. Click  Page Address .
View the address for a link or picture
1. On a web page, highlight or pause on a link or picture.
2. Press the  Menu key.
3. Click  Link Address  or Image Address .
Copy an address for a web page, link, or picture
1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the  Menu key. Click  Link Address .
• Highlight or pause on a picture. Press the  Menu key. Click  Image Address .
• Press the  Menu key. Click  Page Address .
2. Click  Copy Address .
To paste the address, press the  Menu key. Click  Paste.
Send a web page address
1. On the Home screen, click the  Browser icon.
2. On a web page, press the  Menu key.
3. Click  Send Address .
4. Click a message type.
To return to the browser after you send the message, press the  Escape key.
User GuideBrowser124 
						

							Send a link or picture from a web page
1. On a web page, highlight or pause on a link or picture.
2. Press the  Menu key.
3. Click  Link Address  or Image Address .
4. Click  Send Address .
5. Click a message type.
To return to the browser after you send the message, press the  Escape key.
Viewing pictures and playing media files Play a media file on a web page
1. On a web page, click a media file.
2. Click  Open.
Save a song or video from a web page
1. In the browser, click a link for a song or video.
2. Click  Save.
3. Type a name for the song or video.
4. Click  Save.
View a full picture on a web page
1. On a web page, highlight or pause on a picture.
2. Press the  Menu key.
3. Click  Full Image .
Zoom in to or out from a picture
On a picture, touch the screen twice quickly.
To zoom out, press the  Escape key.
Browser bookmarks
About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check
the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
User GuideBrowser125 
						

							Add a bookmark for a web pageDepending on the browser configuration that you used to visit a web page or add a bookmark, when you click the web page in the browser
history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your
default browser configuration. Extra fees might apply for using a different browser. For more information about the fees associated with each
of the browsers that are available on your BlackBerry® device, contact your wireless service provider.
1. On a web page, press the  Menu key.
2. Click  Add Bookmark .
3. In the  Auto Synchronize  field, set how often the browser should check for updates to the web page.
4. In the  Start time field, set the time of day when the browser should start checking for updates.
5. Click  Add.
If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online.
Change a bookmark for a web page 1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Bookmarks .
4. Highlight a bookmark.
5. Press the  Menu key.
6. Click  Edit Bookmark .
7. Change the bookmark.
8. Click  Accept.
Send a bookmark for a web page 1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Bookmarks .
4. Highlight a bookmark.
5. Press the  Menu key.
6. Click  Send Bookmark .
7. Click a message type.
To return to the browser after you send the message, press the  Escape key.
Delete a bookmark for a web page 1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Bookmarks .
User GuideBrowser126 
						

							4. Highlight a bookmark.
5. Press the  Menu key.
6. Click  Delete Bookmark .
Add a bookmark folder for web pages 1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Bookmarks .
4. Highlight a bookmark folder.
5. Press the  Menu key.
6. Click  Add Subfolder .
File a bookmark for a web page 1. On the Home screen, click the  Browser icon.
2. Press the  Menu key.
3. Click  Bookmarks .
4. Highlight a bookmark.
5. Press the  Menu key.
6. Click  Move Bookmark .
7. Click the new location.
Rename a bookmark folder for web pages You can only rename folders that you created.
1. On the Home screen, click the  Browser icon.
2. Highlight a folder.
3. Press the  Menu key.
4. Click  Rename Folder .
Delete a bookmark folder for web pages You can only delete folders that you created.
1. On the Home screen, click the  Browser icon.
2. Highlight a folder.
3. Press the  Menu key.
4. Click  Delete Folder .User GuideBrowser127 
						

							Web feeds
About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for
updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site
has published since the last time that you checked the web feed. If a title interests you, you can view the web feed content, or if an audio version
of the content is available, you can listen to the web feed content.
You can open web feeds on web pages, or you can subscribe to web feeds and open them from your bookmark list. In your bookmark list, web
feeds that have been updated since the last time you checked them appear in italic. In a web feed, unopened web feed titles appear in bold.
If one or more web feeds are available on a web page, the Add Web Feed option appears in the menu.
Subscribe to a web feed 1. On a web page, press the  Menu key.
2. Click  Add Web Feed .
3. Select the check box beside a web feed.
4. In the  Auto Synchronize  field, set how often the browser should check for updates to the web feed.
5. In the  Start time field, set the time of day when the browser should start checking for updates.
6. Click  Add.
View web feed content 1. In a web feed, highlight a title.
2. Press the  Menu key.
3. Perform one of the following actions: • To view a summary of the story, click  Show Description.
• To view the full story, click  Read Story.
To hide a description, highlight a title. Press the  Menu key. Click  Hide Description .
Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content
that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be
able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator.
1. In a web feed, highlight a title.
2. Press the  Menu key.
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