Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Programming & Using Telephone Features
Call Pickup (I6XX)
8-15
Using Call Park on a Single-Line Telephone
To park a call:
1. While on a call, press the switchhook or 
R.
The call is put on hold and you hear intercom dial tone. 
2. Dial your two-digit extension number.
3. Hang up.
If the call is not picked up within three minutes, it rings back at your extension. If you are on 
another call when the parked call returns, you will not receive notification even if Call Waiting 
is assigned to your extension....

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Screening (F25)–Release 3.0 or Later
8-16
Using Call Pickup on a System Telephone
1. Lift the handset.
2. Press the programmed button, or press 
i6 and the two-digit number of the extension 
at which the call is ringing or parked.
Using Call Pickup on a Single-Line Telephone
1. Lift the handset.
You hear intercom dial tone. 
2. Dial 
6 plus the two-digit number of the extension at which the call is ringing or parked....

Programming & Using Telephone Features
Call Screening (F25)–Release 3.0 or Later
8-17 A green steady LED for the button indicates that Call Screening is on but not currently screening 
any calls. While a call is being screened, the button LEDs alternately flash red and green to 
indicate that the connection has been established.
Considerations

Call Screening must be programmed on a button with lights. 

This feature is not available at tip/ring, proprietary cordless, or wireless telephones.

This...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Features
8-18
Caller ID Features
Caller ID is available on system display telephones on all lines for which you subscribe to Caller 
ID service. Caller ID information is the caller’s telephone number (and name, if available). When 
active on a call, you automatically receive Caller ID information for the duration of the call. When 
your extension is idle, you receive Caller ID information for the call you will be...

Programming & Using Telephone Features
Caller ID Features
8-19

A user at a covering extension who has a system display telephone and who is busy on a call 
can use Caller ID Inspect to view the number of the extension from which a Call Coverage 
call is being sent.
Programming
To program a Caller ID Inspect button:
1. Press 
f00.
2. Press a programmable button with lights.
3. Press 
f17.
4. Program another button for this extension, or exit programming mode.
Using Caller ID Inspect
To use Caller ID...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Features
8-20The call records stored in each user’s call log and available for viewing depend on the following:

Unanswered transferred calls are logged automatically, whether or not the line and extension 
are associated with the Call Logging features.

If Caller ID Log Answered Calls is used alone, all Caller ID calls that are answered by that 
extension are logged.

If Caller ID Log Line Association is used...

Programming & Using Telephone Features
Caller ID Features
8-21

To prevent unauthorized persons from viewing the log, Caller ID calls cannot be viewed at a 
locked station.

The date and time of an incoming call is logged from the central office. Therefore, the date and 
time of the call that you see on the system display telephone may be different from the date 
and time reported in the SMDR report for the extension.

You can use this feature while using Call Screening (F25).
Examples
The examples below...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Features
8-22
Figure 8-1.  System Telephone Display Showing Logged Calls
To view the log: 
1. Press your preprogrammed Call Log button. 
The green light flutters and the Call Log is activated. One of several messages appears. 
2. Press the 
More button repeatedly until you see the Telephone Number Display (shown in 
Figure 8-2).
Figure 8-2.  Telephone Number Display
On the Telephone Number Display, the newest call...

Programming & Using Telephone Features
Caller ID Features
8-23 At the Name Display, shown in Figure 8-3, the caller’s name is shown. If the caller’s name is not 
available, one of the following messages displays:

An Out-of-Area message appears if the call was dialed from a region that does not support 
Caller ID.

A Privacy message appears if the caller blocked transmission of Caller ID information.

A No Name message appears if no information was received.
Figure 8-3.  Caller ID Name Display
You have...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Features
8-24
Figure 8-4.  Call Status Display
You have several options at this display:

Press the Next button to view the next logged call.
If you have a second call logged, it is displayed. 

Press the Prev. button to view the Call Status Display of the previous log record.

Press the Erase button to erase the log record (see instructions that follow). 

Press the More button to view the Telephone Number...