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Avaya Partner Advanced Communications System Installation, Programming And Use Manual
Avaya Partner Advanced Communications System Installation, Programming And Use Manual
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Page 201
Operator Features Direct Extension Dial Features 7-11 You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports. For an incoming outside call answered by Direct Extension Dial, this field shows the call duration minus the time the greeting played and the caller waited for someone to answer the call. Programming To identify the lines on which outside calls should be answered for Direct Extension Dial: 1. Press f00ss#205. 2. Enter the desired two-digit system line number....
Page 202
PA R T N E R® Advanced Communications System Installation, Programming, and Use Direct Extension Dial Features 7-12 The Direct Extension Dial Button returns to the status (on/off) it was in before a power failure occurred or System Reset (#728) was used. Direct Extension Dial affects incoming calls only on lines identified using Direct Extension Dial Lines (#205). If Direct Extension Dial is on, callers hear ringing when the call is transferred regardless of the Music-on-Hold (#602) or Ring on...
Page 203
Operator Features Direct Extension Dial Features 7-13 Using the Direct Extension Dial Button To turn Direct Extension Dial on, press the Direct Extension Dial Button at extension 10. The green light is on steady and Direct Extension Dial is on. If calls are ringing when you turn Direct Extension Dial on, the calls are answered immediately by the system. To turn Direct Extension Dial off, press the Direct Extension Dial Button at extension 10. The green light goes off and Direct Extension Dial is off....
Page 204
PA R T N E R® Advanced Communications System Installation, Programming, and Use Direct Extension Dial Features 7-14 You cannot record or play a message while Direct Extension Dial or Automatic System Answer is answering a call. When you want to record or play a message, turn off Direct Extension Dial and Automatic System Answer and wait for any calls in the process of being answered by the system to be completed. You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports....
Page 205
Operator Features Night Service Button (#503) 7-15 4. Dial 892. A display similar to the following appears: DXD: 1=Record 2=Play 5. Press 2. The following display appears: Message Playback After the message is played back, you hear a confirmation tone and a display similar to the following appears: DXD: 1=Record 2=Play 6. Do one of the following: To re-record the message, follow the instructions from Step 5 in the procedure for recording a message. To play back the message, follow the...
Page 206
PA R T N E R® Advanced Communications System Installation, Programming, and Use Night Service Button (#503) 7-16 If you have a voice messaging system, VMS Hunt Schedule (#507) determines when outside calls should ring the VMS Hunt Group (always, day only, or night only). The status of the Night Service Button at extension 10 tells the voice messaging system to operate in day or night mode. The Night Service Button returns to the status (on/off) it was in immediately prior to a power failure or to...
Page 207
Operator Features Outgoing Call Restriction Button (#114) 7-17 To turn Night Service off: 1. Press the Night Service Button at extension 10. If a System Password is programmed, the green light next to the button flashes; you must continue with Step 2. If no System Password is programmed, the green light goes out and Night Service is off. 2. Enter the password. The green light goes out. Night Service is off. Outgoing Call Restriction Button (#114) Use this feature to program a button on the system...
Page 208
PA R T N E R® Advanced Communications System Installation, Programming, and Use Outgoing Call Restriction Button (#114) 7-18 Programming To program an Outgoing Call Restriction Button at extension 10: 1. Press f00ss#114 at extension 10. 2. Do one of the following: If you want to assign Outgoing Call Restriction to the first available button, press D until a display similar to the following appears: Outgoing CallRstr Button 1 Assigned - Ext10 If you want to remove the Outgoing Call Restriction...
Page 209
Operator Features Station Unlock (F22) 7-19 Station Unlock (F22) Use this feature to unlock a specific user’s locked extension. Use this feature when a user forgets the code he or she used to lock the extension. Considerations This feature is available only at extension 10 or 11. Do not program this feature on a button. Use Station Lock to lock and unlock from an extension. Using Station Unlock on a System Telephone From extension 10 or 11 only: 1. Press f22. 2. Dial the extension number, or use...
Page 210
PA R T N E R® Advanced Communications System Installation, Programming, and Use Wake Up Service Button (#115) 7-20 Considerations You must program a Wake Up Service Button on the system display telephone at extension 10. You must program Wake Up Service on a button with lights. This feature is not supported on a button without lights. A scheduled wake up call occurs once in a 24-hour period. If you want to send a wake up call at the same time on the next day, you must reschedule the call. Wake up...