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Avaya Partner Advanced Communications System Installation, Programming And Use Manual

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Page 201

Operator Features
Direct Extension Dial Features
7-11
You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports. For an 
incoming outside call answered by Direct Extension Dial, this field shows the call duration 
minus the time the greeting played and the caller waited for someone to answer the call.
Programming
To identify the lines on which outside calls should be answered for Direct Extension Dial:
1. Press 
f00ss#205. 
2. Enter the desired two-digit system line number....

Page 202

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Direct Extension Dial Features
7-12
The Direct Extension Dial Button returns to the status (on/off) it was in before a power 
failure occurred or System Reset (#728) was used.
Direct Extension Dial affects incoming calls only on lines identified using Direct Extension 
Dial Lines (#205).
If Direct Extension Dial is on, callers hear ringing when the call is transferred regardless of 
the Music-on-Hold (#602) or Ring on...

Page 203

Operator Features
Direct Extension Dial Features
7-13
Using the Direct Extension Dial Button
To turn Direct Extension Dial on, press the Direct Extension Dial Button at extension 10. The 
green light is on steady and Direct Extension Dial is on. If calls are ringing when you turn Direct 
Extension Dial on, the calls are answered immediately by the system. 
To turn Direct Extension Dial off, press the Direct Extension Dial Button at extension 10. The 
green light goes off and Direct Extension Dial is off....

Page 204

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Direct Extension Dial Features
7-14
You cannot record or play a message while Direct Extension Dial or Automatic System 
Answer is answering a call. When you want to record or play a message, turn off Direct 
Extension Dial and Automatic System Answer and wait for any calls in the process of being 
answered by the system to be completed.
You can set SMDR Talk Time (#611) to Active to include the Talk field on call reports....

Page 205

Operator Features
Night Service Button (#503)
7-15 4. Dial 
892. A display similar to the following appears:
DXD: 1=Record 2=Play 
5. Press 
2. The following display appears:
Message Playback 
After the message is played back, you hear a confirmation tone and a display similar to the 
following appears:
DXD: 1=Record 2=Play 
6. Do one of the following:
To re-record the message, follow the instructions from Step 5 in the procedure for 
recording a message.
To play back the message, follow the...

Page 206

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Night Service Button (#503)
7-16
If you have a voice messaging system, VMS Hunt Schedule (#507) determines when outside 
calls should ring the VMS Hunt Group (always, day only, or night only). The status of the 
Night Service Button at extension 10 tells the voice messaging system to operate in day or 
night mode.
The Night Service Button returns to the status (on/off) it was in immediately prior to a power 
failure or to...

Page 207

Operator Features
Outgoing Call Restriction Button (#114)
7-17 To turn Night Service off:
1. Press the Night Service Button at extension 10.
If a System Password is programmed, the green light next to the button flashes; you must 
continue with Step 2.
If no System Password is programmed, the green light goes out and Night Service is off.
2. Enter the password.
The green light goes out. Night Service is off. 
Outgoing Call Restriction Button (#114)
Use this feature to program a button on the system...

Page 208

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Outgoing Call Restriction Button (#114)
7-18
Programming
To program an Outgoing Call Restriction Button at extension 10:
1. Press 
f00ss#114 at extension 10. 
2. Do one of the following:
If you want to assign Outgoing Call Restriction to the first available button, press 
D until a display similar to the following appears:
Outgoing CallRstr Button
1
 Assigned - Ext10 
If you want to remove the Outgoing Call Restriction...

Page 209

Operator Features
Station Unlock (F22)
7-19
Station Unlock (F22) 
Use this feature to unlock a specific user’s locked extension. Use this feature when a user forgets 
the code he or she used to lock the extension.
Considerations
This feature is available only at extension 10 or 11. 
Do not program this feature on a button.
Use Station Lock to lock and unlock from an extension.
Using Station Unlock on a System Telephone
From extension 10 or 11 only:
1. Press 
f22.
2. Dial the extension number, or use...

Page 210

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Wake Up Service Button (#115)
7-20
Considerations
You must program a Wake Up Service Button on the system display telephone at extension 
10.
You must program Wake Up Service on a button with lights. This feature is not supported on a 
button without lights.
A scheduled wake up call occurs once in a 24-hour period. If you want to send a wake up call 
at the same time on the next day, you must reschedule the call.
Wake up...
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