Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Using the Telephones
System Telephones
6-3

Line/Programmable Buttons. Used for individual outside lines or (if no line is assigned on a 
button) for programming telephone or extension numbers, or system features (such as Last 
Number Redial). When a line is assigned, press the line button to make a call on that specific 
line (lights show status of line). When a number feature is programmed, press the button to 
dial the number or use the feature. The PARTNER-34D has 36 programmable buttons (32 with...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Telephones
6-4
Figure 6-2.  PARTNER-18D, PARTNER-18, and PARTNER-6 Telephones
If the PARTNER telephone has a display, indicated by a “D” in the model name, you receive 
messages and prompts when making calls and when programming. A system display telephone is 
required for system programming.
Valid system lines and extensions depend on which release of PARTNER ACS you have, as 
follows. Throughout this guide, all...

Using the Telephones
System Telephones
6-5

Release 4.0 or later
– Lines range from 01 to 31
– Extensions range from 10 to 49

Release 5.0 or later
– Lines range from 01 to 31
– Extensions range from 10 to 57
Ta b l e 6 - 1 summarizes PARTNER system telephone features. 
Lights 
Each line or pool button has a green light and a red light. The meaning of these lights varies 
depending on whether the button is used to access an outside line or pool, is programmed with a 
system feature, or is programmed for...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Telephones
6-6
Table 6-2.  Light Patterns on System Telephones
Light PatternLine ButtonPool ButtonFeature Button
Intercom Auto 
Dial Button
Steady OnLine is in use.

Green means you 
are using the line.
 

Red means 
someone at another 
extension is using 
the line.
 
–Green means 
feature1 is on.Red means the 
extension 
programmed on 
the button is busy. 
Off (steady off)Line is idle.–Feature1 is off.Extension...

Using the Telephones
System Telephones
6-7
Ringing Patterns 
System telephones have these ringing patterns:

An outside call–ring... ring... ring. [Release 3.0 or later, see “Unique Line Ringing (#209)” on 
page 4-60].

An intercom call–ring BEEP... ring BEEP... ring BEEP. If you have a system display telephone, 
the caller’s extension number (and name if programmed) appears on the display.

A transferred call, or an unanswered transferred or parked call that is ringing back at your 
extension–ring BEEP...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Telephones
6-8
Dial Tones 
There are two different dial tones when you call with a system telephone:

Outside dial tone is generated by your local telephone company to indicate that you are 
connected with an outside line. 

Intercom dial tone is generated by the system to indicate that you are connected with an 
inside line. You hear this dial tone when you are making an inside or intercom call.
To hear the difference...

Using the Telephones
System Telephones
6-9 Consider the following:

The HFAI feature can be turned on or off only when your telephone is idle. Muting your voice 
while you are on a call only turns off the microphone for the duration of the call.

If HFAI is on and you are already on a call, you will not receive any voice-signaled calls to your 
extension–they ring instead.

If you make a voice-signaled intercom call to a busy extension, it may result in a Vo i c e  
Interrupt On Busy call to that...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Single-Line Telephones
6-10
Single-Line Telephones 
In addition to system telephones, you can connect industry-standard touch-tone or rotary dial 
telephones–and even some feature telephones (which have built-in calling features)–directly to 
the system. You can also combine single-line telephones on the same extension with system 
telephones or other devices, without using expensive adapters or connectors.
Single-line...

Using the Telephones
Single-Line Telephones
6-11
Dial Tones 
Single-line telephones have two different dial tones:

Outside dial tone is generated by your local telephone company to indicate that you are 
connected with an outside line.

Intercom dial tone is generated by the system to indicate that you are connected with an 
inside line. You hear this dial tone when you are making an inside or intercom call.
To hear the difference between the two dial tones, lift the handset. The dial tone you hear...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Single-Line Telephones
6-12Because single-line telephones do not have system line or pool buttons, 
f buttons, or 
dedicated function buttons, basic call-handling procedures are sometimes different from those for 
system telephones. In addition, you cannot perform the following actions at a single-line 
telephone:

You cannot enter programming mode.

Because there are no line buttons on single-line telephones, you must use...