Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Programming & Using Telephone Features
Auto Dialing
8-5
Auto Dialing
Use this feature to dial outside numbers, extension numbers, feature codes, or account codes with 
a single touch by pressing a programmed button. If an extension number is stored on an Auto Dial 
button, the user can dial, signal, or transfer calls to the extension by pressing the button. An Auto 
Dial number can be stored on any programmable button (a button with no line or pool assigned) on 
a system telephone.
Considerations

You...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Auto Dialing
8-6
Programming
To program an Auto Dial button:
1. Press 
f00.
2. Press a programmable button.
3. Enter an account code, PBX/Centrex feature access code, or one of the following:

Outside telephone number. Enter the telephone number (up to 28 digits) exactly as you 
would dial it. 

Extension number. Press the left i button, and enter the two-digit extension number. 
Press 
* before the extension number to...

Programming & Using Telephone Features
Background Music (F19)
8-7
Background Music (F19)
Use this feature to provide background music through the speaker of an idle system telephone for 
your work area. Background Music plays the recorded material from the Music-On-Hold audio 
source.
Considerations

Background Music is available only if Music-On-Hold is active and an audio source is 
connected to the processor module.

Background Music is available only on system telephones with speakers.

The...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Coverage (F20,XX,XX)– Release 2.0 or Later
8-8
Using Background Music
To turn Background Music on:
1. From a system telephone with a speaker, press the programmed button, or press 
f19.
If the telephone is idle, you hear Background Music. If the Background Music button has 
lights, the green light turns on. 
2. To adjust the volume of Background Music, use the telephone’s volume control buttons while 
listening to the...

Programming & Using Telephone Features
Call Coverage (F20,XX,XX)– Release 2.0 or Later
8-9

You can program Call Coverage on a button on a system telephone. Use a button with lights if 
you want a visual indication when your calls are being covered. When the green light is on, 
your calls are being covered; when the green light is off, Call Coverage is not active.

If the Call Coverage feature code and optional originating and covering extensions are 
programmed on a button with lights, you can use the...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Coverage (F20,XX,XX)– Release 2.0 or Later
8-10
Programming
To program a Call Coverage button:
1. Press 
f00.
2. Press a programmable button, preferably a button with lights.
3. At this point, you can do one of the following:

Press f20.

Press f20 and the number of the originating extension.

Press f20, the number of the originating extension, and the number of the 
covering extension.
4. Program another button for this...

Programming & Using Telephone Features
Call Forwarding/Call Follow-Me (F11,XX,XX)
8-11 3. If no covering extension was programmed, dial your extension number again.
Call Coverage is deactivated (on a button with lights, the green light is off).
Using Call Coverage at a Single-Line Telephone
To send your calls for coverage:
1. Lift the handset.
You hear intercom dial tone. 
2. Press 
#20.
3. Dial your extension number.
4. Dial the extension number of the covering extension.
To  r e m o v e  Call...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Forwarding/Call Follow-Me (F11,XX,XX)
8-12

You can program Call Forwarding on a button on a system telephone. Use a button with lights 
if you want a visual indication when your calls are forwarded. When the green light is on, your 
calls are forwarded; when the green light is off, calls ring at your extension.

If you press the Call Forwarding button after a call starts to ring, that call is not forwarded.

If the Call...

Programming & Using Telephone Features
Call Forwarding/Call Follow-Me (F11,XX,XX)
8-13
Using Call Forwarding on a System Telephone
To forward calls manually:
1. Press 
f11.
2. Dial your extension number.
3. Dial the extension number at which you want the calls to ring.
To  r e m o v e  Call Forwarding manually:
1. Press 
f11.
2. Dial your extension number twice. 
To forward calls using the programmed button:
1. Press the programmed button.
If an originating extension and a destination extension were...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Park
8-14To  r e m o v e  Call Forwarding:
1. Lift the handset.
You hear intercom dial tone. 
2. Press 
#11.
3. Dial your extension number twice. 
Call Park
Use this feature to “park” a call, or place it on a special type of hold, so it can be picked up from 
any telephone in the system.
Considerations

Call Park typically is used for pooled extensions in Hybrid mode, because users can retrieve 
calls without knowing...