Vodavi Starplus Station User Guide

36 Call Pickup

SINGLE LINE TELEPHONE
To place an outside call on hold and consult with, page, or 
call an internal party before transferring the outside call:
1. Depress and release the hookswitch. The caller is put on 
Exclusive Hold.
2. Dial parking location (430-437). A confirmation tone will 
sound.
3. If busy, depress and release hookswitch twice, dial another 
park location, then hang up.
To retrieve a parked call:
1. Lift the handset and press the [#] button.
2. Dial parking location (430 to...

Call Pickup 37

SINGLE LINE TELEPHONE
To use Directed Call Pickup:
1. Lift the handset.
2. Dial [#1].
3. Dial station number of ringing telephone.
Group Call Pickup
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button.
3. Dial #0.
To use Group Call Pickup:
1. Lift the handset or press the ON/OFF button.
2. Dial [#0] on the dial pad,
-or-
Press preprogrammed PICKUP button to connect to calling 
party.

SINGLE LINE TELEPHONE
To use Group Call Pickup:
1. Lift the...

38 Call Transfer
Call Transfer
Outside lines can be transferred from one phone to another 
within the system. The transfer can be either screened 
(announced) or unscreened to either an idle or busy station, an 
ACD/UCD Group, or a Hunt Group.
Executive/Secretary Transfer
If you are designated the Executive station and your phone 
is busy or in DND, all calls will be routed to the Secretary 
station.
If you are the designated Secretary station, you can signal 
the Executive that is busy or in DND by...

Call Transfer 39
Screened Transfer
To conduct the transfer, while connected to an outside line:
1. Press the station button where call is to be transferred (if 
programmed on your telephone) or press TRANS and dial 
station number.
The called extension signals according to the intercom 
signal switch position.
2. When that extension answers, announce the transfer.
3. Hang up to complete the transfer.
To answer the Screened Transfer:
Your intercom will be signaling according to the intercom 
signal switch...

40 Caller ID Display
Unanswered CO Call Transfer
While idle or on an internal/external call and an incoming or 
transferred CO call is ringing at your station:
1. If on another call, place the current call on hold.
2. Dial the INC CO XSFR code [639] or press preprogrammed 
INC CO XSFR flexible button.
3. Press a DSS, Group button, or dial a station or group 
number. Call automatically transfers to that destination.
4. You can then return to the call placed on hold.
Unscreened Transfer
1. Press the TRANS...

Caller ID Display 41
Caller ID Display (Unanswered Calls)
An Unanswered Call Management Table with 100 system-wide 
entry capacity is maintained in the system. The calling number/
name information pertaining to any unanswered call is placed 
in this table at the time the system determines the call was 
abandoned.
This table may be accessed from any display telephone to 
review unanswered calls. Only an Attendant station(s) can 
delete an entry from this table.
To start the review process at the beginning...

42 Caller ID Name/Number
Caller ID Name/Number 
This feature allows you to program a flexible button [653] to 
view both the number and name on the LCD when receiving a 
Caller ID CO call. When the feature is enabled, the flexible 
button LED is lit solid and the name and number is displayed.
During the call, press the flexible button to toggle between the 
normal call information display and the name/number display.
The top line of the LCD displays the number of the caller and 
the bottom line of the...

Calling Station Handsfree Mode Override 43
Calling Station Handsfree Mode Override
This feature enables a calling station to override a called 
station’s T intercom setting.
When placing a call to a station and handsfree is desired:
1. Dial [7#] on the dial pad.
2. Dial the extension number,
-or-
Press the DSS button of desired station (call connects to the 
station in a handsfree mode).
Calling Station Tone Mode Override
This feature enables a calling station to override a called 
station’s H or P...

44 Camp On
Camp On
A station may alert a busy party that an outside line is on hold 
and waiting for them by using the CAMP ON button.
To camp on a call, press the TRANS button to transfer the call to 
the desired busy station, then press the CAMP ON button.
The busy party will receive a muted ring over the keyset 
speaker, and a visual flashing CAMP ON LED. By pressing the 
CAMP ON button, the person called places their existing 
outside call on hold and is connected to the person placing the 
Camp On....

CO Line - Access 45
If you do not have a CAMP ON button:
Go on-hook with your present call, the Camp On call 
will ring through,
-or-
Place the present call on hold, then go on-hook, the 
Camp On call will ring through.

SINGLE LINE TELEPHONE
To alert a busy station of your call:
1. Briefly depress and release the hookswitch.
2. Dial [620]. When the called line is alerted, they can choose 
to pick up your call or remain on original call.
To answer a call that is waiting (while on a CO line call):
1....