Vodavi Starplus Station User Guide

16 Attendant Features
Attendant Features
If your station is designated as the attendant station, the 
following features are available to assist you in efficiently 
operating your telephone.
Attendant Clear Alarm
The attendant can dial feature code [606] to clear any alarm. 
This function does not clear the condition, only the display.
Attendant CO Line External (Off-Net) Forward
To activate off-net forwarding:
1. Dial [603] on the dial pad,
-or-
Press the preprogrammed CO OFF-NET FORWARD button.
2. Dial...

Attendant Features 17
Attendant Custom Message
Program the ten custom messages for system-wide use at the 
first Attendant station as follows:
1. Dial the Custom Message program code [694] on the dial 
pad. The following message displays:
2. Enter a valid message bin number [21–30]. The following 
message displays after the bin number has been selected.
3. Enter the letters for the custom message using the dial pad 
keys as shown:
Up to 24 alphanumeric characters may be entered 
(represents 48 digits)....

18 Attendant Features
Attendant must go idle after programming a message 
before another message may be programmed.
4. Press the HOLD button to enter the message. A 
confirmation tone will sound.
Attendant Day/Night/Special
The system’s Automatic Night Mode Feature can be overridden 
by the Attendant station. Any Attendant station user can press 
their DND button to place the system into Night Mode.
To use this feature:
1. Press the preprogrammed NIGHT SERVICE button (631, DND 
by default) once to...

Attendant Features 19
Attendant Directory List Programming
The Attendant can program up to 200 names in the directory 
list. When the directory list is accessed by any display 
telephone user, the system displays the name associated with a 
speed dial number so when the desired name is shown, the 
user may then have the system dial the number.
To access Directory List Programming:
Dial the Directory List program code [693].
The HOLD button will illuminate and the first entry (000) in 
the Directory List...

20 Attendant Features
2. Press TRANS.
3. Enter the 3- or 4-digit station intercom number.
4. Press the MUTE button.
5. Enter the name (up to 24 characters may be entered) by 
using the keys. The display updates as the name is entered.
Figure 1: Directory List Keypad Map
6. Press SPEED when finished. Confirmation tone sounds and 
the display shows the new or changed name.
7. Press HOLD, then use [

] or [#] to scroll to next entry.
-or-
Hang up to end programming.
To clear an entry:
1. Select desired...

Attendant Features 21
Local Translation Table
The following procedure is used to associate names to the 
Local Number/Name Translation Table number only.
To add names to Local Translation number:
1. Enter desired three-digit Directory List number (000-199), 
or dial [

] to scroll up (next entry) or [#] to scroll down 
(previous entry) through the list.
If changing a name already associated with an existing 
Table entry, skip to step 4.
2. Press TRANS.
3. Dial three-digit Local Number/Name Translation...

22 Attendant Features
Speed Dial Bin
The following procedure is used to associate names to a system 
speed dial bin only.
To add names to a System Speed Bin:
1. Enter desired 3-digit Directory List number (000-199), or 
dial [

] to scroll up (next entry) or [#] to scroll down 
(previous entry) through the list.
If just changing a name associated with an existing System 
Speed Dial Bin entry, skip to step 4.
2. Press TRANS.
3. Dial system speed dial bin location (9020–9999).
4. Press MUTE.
5. Use keys on...

Attendant Features 23
Attendant Override
When Attendant Override is enabled, Attendant stations may 
override or call stations that are busy or in Do Not Disturb.
To call a station busy on a CO call:
Press the preprogrammed AT TN OVERRIDE button [601]. 
Three short tone bursts are presented to the called party.
After five (5) seconds, the station’s CO line is automatically 
placed on hold and the Attendant is cut-through.
To call a station in Do Not Disturb mode:
Press the preprogrammed AT TN OVERRIDE...

24 Attendant Features
Attendant Speed Dial - System Storing
System Speed numbers must be entered by the first 
programmed Attendant. If an Attendant is not specified, enter 
at Station 100.
1. Press SPEED once, then press the desired outside line key,
-or-
Press SPEED twice to select an outside line automatically.
2. Dial the System Speed bin location (9020-9999).
3. Dial telephone number.
4. Press SPEED.
5. Hang up.
Speed Dial Options
To use the following speed dial options, enter as shown:
Initiate a...

Attendant Features 25
Attendant Unavailable
The Attendant Unavailable feature lets Attendant stations have 
a button that places their station in an Unavailable Mode. 
When the station is in the Unavailable Mode, the next 
Attendant station receives dial “0” calls and recalls.
To activate Unavailable Mode:
As the (first programmed) Attendant …
Press the preprogrammed UNAVAILABLE flexible button,
-or-
Dial the Attendant Unavailable code [607] on the dial pad, 
and the following results occur:
The...