Vodavi Starplus Station User Guide

iv April 2002
Night Service ............................................................................. 71
Off-Hook Voice Over (OHVO) .............................................. 72
Outside Calls .............................................................................. 74
Placing an Outside Line on Hold ................................ 74
Answering a Recall ........................................................... 74
Answering an Outside Call............................................ 74...

April 2002 v
Text Messaging (Silent Response) ..................................... 94
Universal Day/Night Answer ............................................... 95
Voice Mail ................................................................................... 96
Call Forwarding to Voice Mail Groups ...................... 96
Retrieving Voice Messages ........................................... 96
Voice Mail Transfer with ID Digits .............................. 97
Voice Mailbox Button...

vi April 2002
Digital Telephone Features
VOLUME
SPEED
HTP
CAMP ON CONF
MSG FORWARD
FLASH
TRANS
HOLD
STA  153
JUL 21 99
12:31 pm
123456
78
9
1011
12
1314
15
16
ON/OFF
MUTE
123abcdef
456jklmno
789tuvwxy
0oper ghi
prsS# 

April 2002 vii
Digital Key Telephone Buttons
Number Feature Description
1Display (Executive 
Models only)Displays information about telephone 
status,  dialing directories, and text 
message information.
2 h t p Used to select mode of operation: 
Handsfree, Tone, or Privacy.
3msg Key Used for Auto-CallBack to a phone that has 
left a text message or to access voice 
messages.
4conf Key Used to establish conference calls.
5forward Key Used to forward your calls to another 
station or voice mail.
6speed...

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911 Alert 1
ABOUT THIS USER GUIDE
The features described in this User Guide apply to the Vodavi 
Triad 1/2/3, Triad-S, and XTS Digital Telephone Systems … 
unless an exception is specifically noted.
» Flexible Buttons -- M ost  of  the features desc ribed in t his us er 
guide may be set up on a flexible button for one-button 
access. (Refer to “Flexible Button Programming” on page 55.)
However … for certain features to operate properly, a 
flexible button MUST be preprogrammed. A “Flex Btn” 
symbol has...

2 911 Alert
The initial 911 Alert indications include:
Audible ringing tone
Green flashing 911 ALERT flexible button LED
Automatic LCD display of 911 call information
XX = Index number (01-16)
Station users and attendants can press the flexible button as 
necessary to view additional 911 call information in the stored 
list. Once a station user or attendant views the information for 
all 911 calls in the system list:
All users’ LEDs change to a solid red indication.
The audible ringing tone at all...

Account Codes 3
Account Codes
Using Account Codes
When connected to an outside line call:
1. Press the preprogrammed ACCOUNT CODE button (627).
2. Dial account code up to 12 digits. ( The other party does not 
hear the digits being dialed).
If account code is less than 12 digits, an [
] must be 
entered to return to the call.
If account codes are forced, the account code must be 
entered prior to dialing the outside number.
Verified Account Codes
Prior to placing an outside line call:
1. Press the...

4 Account Codes
To enter an Account Code during a call:
1. Depress the hookswitch momentarily. Call is placed on 
executive hold while you enter your account code.
2. Dial [627].
3. Dial the account code.
Account Codes - Traveling COS ( Verified)
To use Verified Account Codes:
1. Press preprogrammed ACCOUNT CODE b utton (627) before 
accessing a CO line.
2. Dial account code up to 12-digits. If account code matches 
a verified account code, intercom dial tone is returned. 
Otherwise an error tone is...

ACD / UCD 5
ACD / UCD
The Automatic Call Distribution (ACD) feature is available with 
optional software. When purchased, Uniform Call Distribution 
(UCD) is not used and is replaced by the ACD functions.
ACD Call Factor
The Call Factor feature is used exclusively with digital voice 
mail to provide average call duration to the caller. This feature 
can be activated from administration or the ACD supervisor can 
use a flexible button [580]+[550-565]+ [FFF] (FFF = Call Factor) 
to enter the factor...