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Vodavi Starplus Automatic Voice Processing Technical Manual

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Page 121

CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL
D. 
RW&FF SPEEDThe (RW&FF) Rewind and Fast Forward keys are used to move
ahead or backwards during message review. The RW 
& FF
Speed function sets the time distance interval at which this occurs.
NRINT sn525100v+3.10aConfigurationnodulesReportsUtilities
1,HouseKeepingIRegistration
Environment
Blockage Lines
RW 
& FF Speed
Other Settings
Input Lengths
Work Hours
Voice Channels
Language 
Suppor-
-Set Wind-SpeeuEnter the duration for fast
forward and...

Page 122

STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION
F. INPUT LENGTHSIn this section you set the number of characters for extensions,
mailboxes, and passwords.
NAINT sn525100v+3.lOaConfigurationnodulesReportsUtilitiesLHouseKeeping
i
IRegistration
EnvironmentInput Lengths
SystemIl?PORTRNT: Enter the field length
Low Lesystem -
Lof the following variables correctly
Call Out Linessince it determines the structure of
Loggingthe database.Once these values are
Blockage Linesset,changing them is not easy.
RW 
& FF...

Page 123

CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL
G. WORK HOURS .This entry identifies the start time and closing time of your office.
Many 
Starplus AVP features are time-of-day sensitive. For exam-
ple, it is possible to create a menu that plays a specific day-time
greeting between the hours of 8:00 am and 
500 p.m. and a night-
time or off-hours greeting for the rest of the day. In addition, a mail-
box can be programmed to notify its owner at a specific extension
during the day and at an outside number,...

Page 124

STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION
I. LANGUAGEThis parameter is not supported at this time.
DO NOT CHANGE THE LANGUAGE AS THIS WILL RESULT IN
ERROR MESSAGES ON YOUR 
RUNTIME SCREEN.
610.3 LOW LEVELDO NOT ATTEMPT ENTRY TO THIS MENU UNLESS YOU
HAVE BEEN AUTHORIZED TO DO 
SO BY A TECHNICAL SUP-
PORT PERSON. THESE PARAMETERS INVOLVE DETAILED
VOICE BOARD AND PHONE SYSTEM FUNCTIONS THAT
HAVE BEEN ALREADY SET. THEY ARE USED TO FINE TUNE
THE SYSTEM.
_Issue 1, April 1992
61 O-1 7 

Page 125

STARPLUS@ AVP TECHNICAL MANUALMODULES
SECTION 620
MODULES
620.1INTRODUCTIONModules are the telephone automation applications that the Star-plus AVP runs. This chapter will discuss how to configure and in-
stall each module.
IIAINT sn525100
ConfigurationModulesReportsv+3.10aUt-ilitidsHouseKeepingGlobal Settings
Voice Messaging
L-lAuto Attendant
tlenu Routing
Other ModulesEsc:back a menu
Return: selects+f:back a menu
tl:moves bar
Once the modules menu is pulled down, Global Settings will be
highlighted....

Page 126

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
A. INITIATE CHANNELSTelephone automation applications are called modules. In this sub
menu you assign a specific module to each voice channel or line.
When a caller dials that line, AVP will run the module that has
been assigned to it. It is important to understand that each line is
independent and can be programmed to provide a unique re-
sponse. This allows multiple telephone applications to be run on
the same 
Starplus AVP system. To do this, you ,must:
lSelect a...

Page 127

STARPLUS @ AVP TECHNICAL MANUALMODULES
w SPECIAL - Any day that you specify as a holiday or special
event.n COPY DAYTIME 
- Allows you to copy the daytime setting
to any other time period. Use this function to give you a
starting point on 
which.to build the next timed setting.
2.Select a particular day/time setting and press the [ENTER]
key. The initiate channels data screen‘will be presented.
The menu is divided into three separate sections. These sections
are the line section, the module section, and...

Page 128

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
B. NUMBER OF RINGS
4.Press the [ESC] key to exit and save the information
This setting determines the number of rings that will sound on a
call transfer or message notification attempt. After the designated
number of rings, 
Starplus AVP assumes the called party is unavail-
able. On a no answer the system ‘can perform a number of default
actions like transferring the caller to a mailbox, or another exten-
sion, or playing a prerecorded menu. To access this function,...

Page 129

STARPLUS @ AVP TECHNICAL MANUALMODULES
n CALLER RETRIES 
- This is the maximum number of times
a caller will be able to make an invalid entry when
prompted by the system for some type of touch tone input.
Values are from O-9. If set to 0, the number of retries is un-
limited. The default value is 3.
An example of this would be if a caller dials a mailbox that
does not exist. After three attempts the system takes the fol-
lowing action, “Thank you for calling. Please call an ac-
count supervisor for...

Page 130

MODULESSTARPLUS@ AVP TECHNICAL MANUAL
w COS 03 - user type= 2, max message length= 180 sec-
onds, maximum message count= 25, maximum retention=
5 days, message waiting lamps turned off, and no access
to distribution lists.
n COS 04 
- user type= 8, maximum message length= 5 sec-
onds, maximum message count= 5, maximum retention= 1
day, no message wait lamps, and no access to distribution
lists. This COS should only be assigned to distribution
list pilot numbers!
IIAINT...
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