Vodavi Starplus Automatic Voice Processing Technical Manual
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CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL D. RW&FF SPEEDThe (RW&FF) Rewind and Fast Forward keys are used to move ahead or backwards during message review. The RW & FF Speed function sets the time distance interval at which this occurs. NRINT sn525100v+3.10aConfigurationnodulesReportsUtilities 1,HouseKeepingIRegistration Environment Blockage Lines RW & FF Speed Other Settings Input Lengths Work Hours Voice Channels Language Suppor- -Set Wind-SpeeuEnter the duration for fast forward and...
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STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION F. INPUT LENGTHSIn this section you set the number of characters for extensions, mailboxes, and passwords. NAINT sn525100v+3.lOaConfigurationnodulesReportsUtilitiesLHouseKeeping i IRegistration EnvironmentInput Lengths SystemIl?PORTRNT: Enter the field length Low Lesystem - Lof the following variables correctly Call Out Linessince it determines the structure of Loggingthe database.Once these values are Blockage Linesset,changing them is not easy. RW & FF...
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CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL G. WORK HOURS .This entry identifies the start time and closing time of your office. Many Starplus AVP features are time-of-day sensitive. For exam- ple, it is possible to create a menu that plays a specific day-time greeting between the hours of 8:00 am and 500 p.m. and a night- time or off-hours greeting for the rest of the day. In addition, a mail- box can be programmed to notify its owner at a specific extension during the day and at an outside number,...
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STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION I. LANGUAGEThis parameter is not supported at this time. DO NOT CHANGE THE LANGUAGE AS THIS WILL RESULT IN ERROR MESSAGES ON YOUR RUNTIME SCREEN. 610.3 LOW LEVELDO NOT ATTEMPT ENTRY TO THIS MENU UNLESS YOU HAVE BEEN AUTHORIZED TO DO SO BY A TECHNICAL SUP- PORT PERSON. THESE PARAMETERS INVOLVE DETAILED VOICE BOARD AND PHONE SYSTEM FUNCTIONS THAT HAVE BEEN ALREADY SET. THEY ARE USED TO FINE TUNE THE SYSTEM. _Issue 1, April 1992 61 O-1 7
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STARPLUS@ AVP TECHNICAL MANUALMODULES SECTION 620 MODULES 620.1INTRODUCTIONModules are the telephone automation applications that the Star-plus AVP runs. This chapter will discuss how to configure and in- stall each module. IIAINT sn525100 ConfigurationModulesReportsv+3.10aUt-ilitidsHouseKeepingGlobal Settings Voice Messaging L-lAuto Attendant tlenu Routing Other ModulesEsc:back a menu Return: selects+f:back a menu tl:moves bar Once the modules menu is pulled down, Global Settings will be highlighted....
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL A. INITIATE CHANNELSTelephone automation applications are called modules. In this sub menu you assign a specific module to each voice channel or line. When a caller dials that line, AVP will run the module that has been assigned to it. It is important to understand that each line is independent and can be programmed to provide a unique re- sponse. This allows multiple telephone applications to be run on the same Starplus AVP system. To do this, you ,must: lSelect a...
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STARPLUS @ AVP TECHNICAL MANUALMODULES w SPECIAL - Any day that you specify as a holiday or special event.n COPY DAYTIME - Allows you to copy the daytime setting to any other time period. Use this function to give you a starting point on which.to build the next timed setting. 2.Select a particular day/time setting and press the [ENTER] key. The initiate channels data screen‘will be presented. The menu is divided into three separate sections. These sections are the line section, the module section, and...
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL B. NUMBER OF RINGS 4.Press the [ESC] key to exit and save the information This setting determines the number of rings that will sound on a call transfer or message notification attempt. After the designated number of rings, Starplus AVP assumes the called party is unavail- able. On a no answer the system ‘can perform a number of default actions like transferring the caller to a mailbox, or another exten- sion, or playing a prerecorded menu. To access this function,...
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STARPLUS @ AVP TECHNICAL MANUALMODULES n CALLER RETRIES - This is the maximum number of times a caller will be able to make an invalid entry when prompted by the system for some type of touch tone input. Values are from O-9. If set to 0, the number of retries is un- limited. The default value is 3. An example of this would be if a caller dials a mailbox that does not exist. After three attempts the system takes the fol- lowing action, “Thank you for calling. Please call an ac- count supervisor for...
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MODULESSTARPLUS@ AVP TECHNICAL MANUAL w COS 03 - user type= 2, max message length= 180 sec- onds, maximum message count= 25, maximum retention= 5 days, message waiting lamps turned off, and no access to distribution lists. n COS 04 - user type= 8, maximum message length= 5 sec- onds, maximum message count= 5, maximum retention= 1 day, no message wait lamps, and no access to distribution lists. This COS should only be assigned to distribution list pilot numbers! IIAINT...