Vodavi Starplus Automatic Voice Processing Technical Manual
Here you can view all the pages of manual Vodavi Starplus Automatic Voice Processing Technical Manual. The Vodavi manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 101
STARPLUS @ AVP TECHNICAL MANUALINSTALLATION PHONE SYSTEM FEATURE REQUIREMENTS: Phone System must support DTMF (Touch-Tone signaling). Per- form the following test: Have an outside caller dial through to an extension. When the caller presses the keys on his’ push button phone can the exten- sion hear the DTMF tones? Extensions must generate DTMF tones on all calls. For example: lElectronic feature telephones? l Single-line telephones? l Attendant console? 0 Internal calls? l External calls? l Transfer...
Page 102
INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL PHONE SYSTEM FEATURE REQUIREMENTS Can your phone system transfer a call from an internal extension to another extension? Perform the following test: lSend a call to a single line telephone set connected to one of the Starplus AVP lines. After answering the call, transfer it to another internal extension. The caller must hear a ring- ing tone. This tone could be a busy tone’if the called party is off hook. Intercom calls and similar features are not al- lowed...
Page 103
STARPLUS @ AVP TECHNICAL MANUALINSTALLATION lCan extensions Call Forward on Ring No Answer? lCan extensions Call Forward all calls? lCan extensions Call Forward to a speed number? lCan extensions Call Forward to an outside number? lCan the operator-Call Forward to an extension that does not answer or is busy? INTEGRATION INFORMATION: lDoes the Phone System provide called party identification on a forwarded call? lDoes the Phone System pass DID digits received from the Central Office to Starplus AVP?...
Page 104
STARPLUS @ AVP TECHNICAL MANUALDATABASE ADMINISTRATION SECTION 600 DATABASE ADMINISTRATION 600.1INTRODUCTIONThe database administration program for the Starplus AVP allows the user to add, delete, or modify all the parameters in the AVP system. Other than the changes users are allowed to make to their personal settings, all other administration changes must be done through database administration. On a 286 machine, the sys- tem must be taken off-line to enter the database administration program. On a 386...
Page 105
DATABASE ADMINISTRATIONSTARPLUS @ AVP TECHNICAL MANUAL 600.2 OPERATIONThe database administration can be entered by the following meth- ods:When the system is powered up the Starplus AVP loads the voice processing program. To exit this press [SHIFT FlO] at the same time. The Vodavi menu will be presented. This menu must be on the screen to enter the administration program.A. NON MULTI-TASKING SYSTEM 1.Enter [2] to load the administration program and press [En- ter]. 2.Enter the password. (The default...
Page 106
STARPLUS @ AVP TECHNICAL MANUALDATABASE ADMINISTRATION B. MENU ITEMSThe first thing to remember, is that a menu is simply a list of choices organized in logical and related groups. When you enter the Starplus AVP program you will be viewing its highest level menu grouping. The Starplus AVP Main Menu is composed of 5 major submenus: lConfiguration, is used to set the various parameters con- cerned with the interface between the phone system and the PC. These include, for example, call transfer se-...
Page 107
DATABASE ADMINISTRATIONSTARPLUS @ AVP TECHNICAL MANUAL C. KEYBOARD COMMANDSThe Starplus AVP database administration has a rather large sys-tern of menus in it. As you move through each menu item, the fol- lowing commands are used: l[ARROW KEYS] - These keys move you through the options within a menu. As you move up or down, the highlight bar high- lights a different option. Once in an option these keys also move you through all the items in the option. l[ENTER] - This key selects an item when it is...
Page 108
STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION SECTION 610 CONFIGURATION 610.1INTRODUCTIONIn this chapter you will define the various settings and parameters that enable your phone system to work with Starplus AVP. Before this can be done, however, make certain that you have: lTested all the voice channels. lConnected at least 1 phone line to the top RJ-14 connec- tor.You are now ready to activate the Starplus AVP program and be- come acquainted with its menu structure. If the voice mail is run- ning,...
Page 109
CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL A. REGISTRATIONYour first task is to register the Starplus AVP system. To do this, you need to select a series of submenus that will take you to the specific data entry screen where the work is actually done. To do this you must: 1.From the Main menu, select,Configuration Sub menu 2.From Configuration Sub menu, select Registration Sub menu 3.From Registration Sub menu, select ,Edit Registration data screen Starplus AVP system registration is a very important...
Page 110
STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION You are now ready to print the registration form. Make sure that the printer is on-line and loaded with paper. This is an optional step, you do not have to print the registration form. 1.Select the Print Registration item from the registration menu, After you have selected the Prjnt function, Starplus AVP will ask, “Are You Sure”. Use the-[Up or Down Arrow] Keys to select “Y” or “N” and press [ENTER]. PIflINT sn525100u+3.10a....