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Vodavi Starplus Automatic Voice Processing Technical Manual

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Page 101

STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
PHONE SYSTEM FEATURE REQUIREMENTS:
Phone System must support DTMF (Touch-Tone signaling). Per-
form the following test:
Have an outside caller dial through to an extension. When the
caller presses the keys on his’ push button phone can the exten-
sion hear the DTMF tones?
Extensions must generate DTMF tones on all calls. For example:
lElectronic feature telephones?
l Single-line telephones?
l Attendant console?
0 Internal calls?
l External calls?
l Transfer...

Page 102

INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
PHONE SYSTEM FEATURE REQUIREMENTS
Can your phone system transfer a call from an internal extension
to another extension? Perform the following test:
lSend a call to a single line telephone set connected to one
of the 
Starplus AVP lines. After answering the call, transfer
it to another internal extension. The caller must hear a ring-
ing tone. This tone could be a busy tone’if the called party
is off hook. Intercom calls and similar features are not al-
lowed...

Page 103

STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
lCan extensions Call Forward on Ring No Answer?
lCan extensions Call Forward all calls?
lCan extensions Call Forward to a speed number?
lCan extensions Call Forward to an outside number?
lCan the operator-Call Forward to an extension that does
not answer or is busy?
INTEGRATION INFORMATION:
lDoes the Phone System provide called party identification
on a forwarded call?
lDoes the Phone System pass DID digits received from the
Central Office to 
Starplus AVP?...

Page 104

STARPLUS @ AVP TECHNICAL MANUALDATABASE ADMINISTRATION
SECTION 600
DATABASE ADMINISTRATION
600.1INTRODUCTIONThe database administration program for the Starplus AVP allows
the user to add, delete, or modify all the parameters in the AVP
system. Other than the changes users are allowed to make to
their personal settings, all other administration changes must be
done through database administration. On a 286 machine, the sys-
tem must be taken off-line to enter the database administration
program. On a 386...

Page 105

DATABASE ADMINISTRATIONSTARPLUS @ AVP TECHNICAL MANUAL
600.2 OPERATIONThe database administration can be entered by the following meth-
ods:When the system is powered up the 
Starplus AVP loads the voice
processing program. To exit this press 
[SHIFT FlO] at the same
time. The Vodavi menu will be presented. This menu must be on
the screen to enter the administration
program.A. NON MULTI-TASKING
SYSTEM
1.Enter [2] to load the administration program and press [En-
ter].
2.Enter the password. (The default...

Page 106

STARPLUS @ AVP TECHNICAL MANUALDATABASE ADMINISTRATION
B. MENU ITEMSThe first thing to remember, is that a menu is simply a list of
choices organized in logical and related groups. When you enter
the 
Starplus AVP program you will be viewing its highest level
menu grouping. The 
Starplus AVP Main Menu is composed of 5
major submenus:
lConfiguration, is used to set the various parameters con-
cerned with the interface between the phone system and
the PC. These include, for example, call transfer se-...

Page 107

DATABASE ADMINISTRATIONSTARPLUS @ AVP TECHNICAL MANUAL
C. KEYBOARD
COMMANDSThe 
Starplus AVP database administration has a rather large sys-tern of menus in it. As you move through each menu item, the fol-
lowing commands are used:
l[ARROW KEYS] - These keys move you through the options
within a menu. As you move up or down, the highlight bar high-
lights a different option. Once in an option these keys also
move you through all the items in the option.
l[ENTER] - This key selects an item when it is...

Page 108

STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION
SECTION 610
CONFIGURATION
610.1INTRODUCTIONIn this chapter you will define the various settings and parameters
that enable your phone system to work with 
Starplus AVP. Before
this can be done, however, make certain that you have:
lTested all the voice channels.
lConnected at least 1 phone line to the top RJ-14 connec-
tor.You are now ready to activate the 
Starplus AVP program and be-
come acquainted with its menu structure. If the voice mail is run-
ning,...

Page 109

CONFIGURATIONSTARPLUS @ AVP TECHNICAL MANUAL
A. REGISTRATIONYour first task is to register the 
Starplus AVP system. To do this,
you need to select a series of 
submenus that will take you to the
specific data entry screen where the work is actually done. To do
this you must:
1.From the Main menu, select,Configuration Sub menu
2.From Configuration Sub menu, select Registration Sub menu
3.From Registration Sub menu, select ,Edit Registration data
screen
Starplus AVP system registration is a very important...

Page 110

STARPLUS @ AVP TECHNICAL MANUALCONFIGURATION
You are now ready to print the registration form. Make sure that
the printer is on-line and loaded with paper. This is an optional
step, you do not have to print the registration form.
1.Select the Print Registration item from the registration menu,
After you have selected the Prjnt function, 
Starplus AVP will ask,
“Are You Sure”. Use the-[Up or Down Arrow] Keys to select 
“Y” or
“N” and press [ENTER].
PIflINT sn525100u+3.10a....
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