Vodavi Starplus Automatic Voice Processing Technical Manual
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STARPLUS @ AVP TECHNICAL MANUALMODULES Once the connection has been made, the Recording Studio data entry screen is presented. PIFlINT sn525100v+3.10aConfigurationnodulesReportsUtilitiesHouseKeeping ~~~~~r~~~~~~~~Exit Studio File: UOX\RECVENU.UOXEsc: back a menu Return.selectsI++: back a menutl:moves bar Choose any of the recording studio functions, to record or change voice prompts: n Play File - plays the current file. n Record Over - erases the file and re records. n Append - adds a new recording...
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL Select Custom Instructions from the Custom Prompts sub menu, The Time Setting screen is displayed. MINT sn525100v+3.lOaConfigurationllodulesReportsUtilitiesHouseKeepingIICustom Instructions Timed Settings Daytime Hours Evening Hours 1Esc: back a menuReturn: selectsl t+:backa menuTL:moves bar The settings are defined as follows: n Daytime - your office hours as defined by Start of Day and End of Day in Configuration. n Evenings -the remaining portion of the day not...
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STARPLUS @ AVP TECHNICAL MANUALMODULES MRINT sn525100v+3.10aConfigurationModulesReportsUtilitiesHouseKeeping ~~~~~~~~~~~~~~~~~~~Exit Studio File: UOX\RECllENU.UOX I-.tzc: back a menuTC : moves barChoose any of the following prompts to record or change voice prompts: n Play File - plays the current file. n Record Over - erases the file and re records.n Append - adds a new recording to the end of the existing file.n Chop Start - cuts from the beginning of the prompt, an amount equal to the Cut Size. The...
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL The Starplus AVP recognizes mailboxes as lists whenever the COS associated with the mailbox has a user type of 8. This user type indicates that this mailbox should be sent to the distribution list formed with the last two digits of its mailbox number. These mailboxes should also have set up in the COS minimal features. Set the message length to 5 seconds, retention time to 1 day, no message lamps, no outdial, etc. Select Distribution Lists in the Voice Messaging...
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STARPLUS @ AVP TECHNICAL MANUALMODULES be presented. Highlight a mailbox that will be included in the distribution list and press [ENTER]. You will be returned to the Edit Distribution List data entry screen. 3.Repeat this procedure until your distribution list is complete. If you have a distribution list with more than twenty mailboxes, it is possible to connect lists.- 1.Select an available mailbox location and press [F8.]The Distribution List selector screen will be presented. 2.Select the list that...
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL C. RECORD DESCRIPTIONSTo record descriptions of distribution lists select Record Descrip- tions from the Distributions List sub menu. Highlight the specific list for which a new recording is to be made and press [ENTER]. IAINT sn525100ConfigurationnodulesReportsUtilitiesv+3.10aHouseKeepingVoice Messagin- -Record DescriptionFrom the list at the right, movethe highlight bar to select a Distribution List to record and press .Press ESC to exit.Distribution...
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STARPLUS @ AVP TECHNICAL MANUALMODULES n Chop End - same as above but chops end. n Change Cut - changes the cut size. Use the cursor keys to increment of decrement this value. Press Esc - after the value has been selected. n Erase File - deletes the prompt completely. Once erased it is not recoverable, w Exit Studio - disconnects the line and exits. w Help - provides on-line support. Issue 1, April 1992 626-33
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL 620.7 AUTO ATTENDANTThe Auto Attendant module is responsible for call transfers with- out the assistance of a live operator. Two types of call transfers can be performed: lDirect transfer will send a caller to a preprogrammed exten- sion when a particular key is pressed. Direct transfers are usually activated from within menus. For example, a menu might include the following selections, “dial 1 for sales, 2 for support....“When the caller presses !, Auto Attendant...
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STARPLUS @ AVP TECHNICAL MANUALMODULES Auto Attendant cannot transfer a call unless all extensions are properly defined. An attempt to transfer a call to an invalid exten- sion will cause Auto Attendant to play the following error mes- sage, extension number xxx does not exist. flAINT sn525100u+3.10aConfigurationtlodules -ReportsUtilitiesHouseKeepingII1 ~~,?+.~- .IEsc: back a menuReturn: selects++: back a menutl: moves bar flaintenanc+--Delete Extension create Range Delete RangeCopy nailBox InfcB....
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MODULESSTARPLUS @ AVP TECHNICAL MANUAL The following fields must be edited: q Extension Number - the number of the extension being cre- ated.n Extension Name - the name of the person assigned to the extension number being created. 1.Press [F9] to save your entries and exit the screen. 2.Press [ESC] to exit the screen without saving the entries. C. CREATE RANGEIn addition, it is possible to create extensions within most of the other Extension Selection Screens. When this feature is available, the...