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Vodavi Starplus Automatic Voice Processing Technical Manual

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Page 151

STARPLUS @ AVP TECHNICAL MANUALMODULES
Once the connection has been made, the Recording Studio data
entry screen is presented.
PIFlINT sn525100v+3.10aConfigurationnodulesReportsUtilitiesHouseKeeping
~~~~~r~~~~~~~~Exit Studio
File: 
UOX\RECVENU.UOXEsc: back a menu
Return.selectsI++: back a menutl:moves bar
Choose any of the recording studio functions, to record or change
voice prompts:
n Play File 
- plays the current file.
n Record Over 
- erases the file and re records.
n Append 
- adds a new recording...

Page 152

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
Select Custom Instructions from the Custom Prompts sub menu,
The Time Setting screen is displayed.
MINT sn525100v+3.lOaConfigurationllodulesReportsUtilitiesHouseKeepingIICustom Instructions
Timed Settings
Daytime Hours
Evening Hours
1Esc: back a menuReturn: selectsl t+:backa menuTL:moves bar
The settings are defined as follows:
n Daytime 
- your office hours as defined by Start of Day and
End of Day in Configuration.
n Evenings -the remaining portion of the day not...

Page 153

STARPLUS @ AVP TECHNICAL MANUALMODULES
MRINT sn525100v+3.10aConfigurationModulesReportsUtilitiesHouseKeeping
~~~~~~~~~~~~~~~~~~~Exit Studio
File: 
UOX\RECllENU.UOX
I-.tzc: back a menuTC : moves barChoose any of the following prompts to record or change voice
prompts:
n Play File - plays the current file.
n Record Over - erases the file and re records.n Append 
- adds a new recording to the end of the existing
file.n Chop Start 
- cuts from the beginning of the prompt, an
amount equal to the Cut Size. The...

Page 154

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
The 
Starplus AVP recognizes mailboxes as lists whenever the
COS associated with the mailbox has a user type of 8. This user
type indicates that this mailbox should be sent to the distribution
list formed with the last two digits of its mailbox number. These
mailboxes should also have set up in the COS minimal features.
Set the message length to 5 seconds, retention time to 1 day, no
message lamps, no 
outdial, etc.
Select Distribution Lists in the Voice Messaging...

Page 155

STARPLUS @ AVP TECHNICAL MANUALMODULES
be presented. Highlight a mailbox that will be included in the
distribution list and press [ENTER].
You will be returned to the Edit Distribution List data entry screen.
3.Repeat this procedure until your distribution list is complete.
If you have a distribution list with more than twenty mailboxes, it is
possible to connect 
lists.-
1.Select an available mailbox location and press [F8.]The Distribution List selector screen will be presented.
2.Select the list that...

Page 156

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
C. RECORD
DESCRIPTIONSTo record descriptions of distribution lists select Record Descrip-
tions from the Distributions List sub menu. Highlight the specific
list for which a new recording is to be made and press [ENTER].
IAINT sn525100ConfigurationnodulesReportsUtilitiesv+3.10aHouseKeepingVoice 
Messagin-
-Record DescriptionFrom the list at the right, 
movethe highlight bar to select a
Distribution List to record and
press .Press ESC to exit.Distribution...

Page 157

STARPLUS @ AVP TECHNICAL MANUALMODULES
n Chop End 
- same as above but chops end.
n Change Cut 
- changes the cut size. Use the cursor keys to
increment of decrement this value. Press Esc 
- after the
value has been selected.
n Erase File 
- deletes the prompt completely. Once erased it
is not recoverable,
w Exit Studio - disconnects the line and exits.
w Help - provides on-line support.
Issue 1, April 1992
626-33 

Page 158

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
620.7 AUTO
ATTENDANTThe Auto Attendant module is responsible for call transfers with-
out the assistance of a live operator.
Two types of call transfers can be performed:
lDirect transfer will send a caller to a preprogrammed exten-
sion when a particular key is pressed. Direct transfers are
usually activated from within menus. For example, a menu
might include the following selections, “dial 1 for sales, 2
for support....“When the caller presses 
!, Auto Attendant...

Page 159

STARPLUS @ AVP TECHNICAL MANUALMODULES
Auto Attendant cannot transfer a call unless all extensions are
properly defined. An attempt to transfer a call to an invalid exten-
sion will cause Auto Attendant to play the following error mes-
sage, extension number xxx does not exist.
flAINT sn525100u+3.10aConfigurationtlodules -ReportsUtilitiesHouseKeepingII1 
~~,?+.~- .IEsc: back a menuReturn: selects++: back a menutl: moves bar
flaintenanc+--Delete Extension
create Range
Delete 
RangeCopy nailBox InfcB....

Page 160

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
The following fields must be edited:
q Extension Number 
- the number of the extension being cre-
ated.n Extension Name 
- the name of the person assigned to the
extension number being created.
1.Press [F9] to save your entries and exit the screen.
2.Press [ESC] to exit the screen without saving the entries.
C. CREATE RANGEIn addition, it is possible to create extensions within most of the
other Extension Selection Screens. When this feature is available,
the...
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