Vodavi Starplus Automatic Voice Processing Technical Manual

STARPLUS @ AVP TECHNICAL MANUALMODULES
D. COPY MAILBOX
INFORMATION
4.Press [ESC] to abort the procedure and return to the pre-
vious menu.
The Copy Mailbox Info function automatically copies selected pa-
rameters from the mailboxes created in Voice Messaging to the
extensions created in Auto Attendant. Parameters that are copied
include:l Mailbox Number
l Name
l Password
The Name and Password fields for each mailbox will be copied ex-
actly as they are entered in Voice Messaging. The transfer of mail-...

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
Select Edit Extension from the Extension Maintenance sub menu
and press [ENTER]. An inset listing of available extensions will be
presented.1. The listing is presented in numerical order.
To find an extension not listed on the initial screen, use
either the [Up or Down arrow] keys or the [Page Up or Page
Down] keys. Also, you may use the number keys to move
through the listing by a percentage amount. For Example, if
you are at the beginning of the list and press...

STARPLUS @ AVP TECHNICAL MANUAL
MODULES
ous day and/or time settings. The settings are defined as
follows:
lDaytime - your office hours as defined by Start of Day and
End of Day in Configuration.
lEvenings - the remaidng portion of the day not defined
above.
lWeekends - the period that begins at the close of the busi-
ness day on Friday and ends at the beginning of the busi-
ness day on Monday.
lSpecial - any day that you specify as a holiday.or special
event.
lCopy Daytime - allows you to copy the...

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
dant, the Call Screening feature prompts him for a name. This in-
formation is then given to the called party before the call is 
actu-ally transferred. The called party can either accept or reject the
call.If the call is rejected, it can be directed to a mailbox, another ex-
tension, or to a menu. The called party will hear: 
Starplus AVP,
you have a call from callers name. Press 1 to accept the call.
Press 2 to hear message again. Press 3 to reject”.
5.Press...

STARPLUS @ AVP TECHNICAL MANUALMODULES
If you wish to listen to the available menus, you may do so in the
Starplus AVP Recording Studio (see Recording Studio in the Utili-
*ties sub menu. If an appropriate menu is not available, one must
be created in Menu Routing.
lEXTENSION/MAILBOX - Press [ENTER] to select a specific
extension or mailbox-to which calls will be forwarded. An inset
screen will be presented.
F. DELETE EXTENSIONIf you are forwarding a call to an extension, the listing will in-
clude...

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
G. DELETE RANGEDelete Range is used to delete a range of extensions. To use this
function highlight Delete Range from the Extension Maintenance
menu. The Delete Range selector screen will be presented.
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HouseKeeping
.-, ,,I.,~*?- , . . . _ -Esc: back a menuReturn: selectstl: moves barIBackspace: editsThe highlight bar will be positioned over the beginning number of
the range to be deleted. Use the backspace key to...

STARPLUS @ AVP TECHNICAL MANUALMODULES
A. OPERATORAuto Attendant Operator determines whether or not an operator
will be used in your 
Starplus AVP system. If an operator is desig-
nated, a time-out or 0 key pad entry will be transferred to the op-
erator. The live operator can then provide caller assistance. If an
operator is not designated, an operator assistance call can be
transferred to a another extension (see Edit Extension). This ex-
tension, in turn, can be configured to present the caller with...

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
B. 0 FOR OPERATORand press [ENTER]. The option will be selected and you
will be returned to the Auto Attendant Settings sub menu.
0 for Operator defines how Starplus AVP will process an exten-
sion entry that begins with 0.
If you define 0 as the operator setting, callers will be transferred to
the operator if they press. If you define 0 as the first extension
digit, operator assistance will not be provided and 
Starplus AVP
will interpret all 0 entries as the first...

STARPLUS @ AVP TECHNICAL MANUALMODULES
C. OUTSIDE TRANSFERWhen properly configured, 
Starplus AVP can be set up to call for-
ward an internal extension transfer to an outside phone number.
This feature, however, allows 
Starplus AVP to try a secondary out-
side forwarding number in the event a call transfer is not com-
pleted because the first outside number called was busy or went
unanswered.
To select the Outside Transfer function, highlight Outside Transfer
in the Settings sub menu and press [ENTER]....

MODULESSTARPLUS @ AVP TECHNICAL MANUAL
try screen. Transfer Type must be set to Blind Transfer and
Outside must contain a forwarding number.
2.After the selection has been made press [ESC] to exit the
screen and save your entry.
You will be returned to the Auto Attendant Settings sub
menu.
D. MAXIMUM HOLD COUNT This determines how many callers that 
Starplus‘AVP will allow to
hold for one extension. Use the arrow keys to increase or de-
crease the value from O-9. 0 represents an unlimited amount of...