Vodavi Starplus Automatic Voice Processing Technical Manual
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STARPLUS @ AVP TECHNICAL MANUALUTILITIES SECTION 640 UTILITIES 640.1INTRODUCTIONA utility is a specialized software program designed to perform a specific function. They include: Recording Studio - to record and edit voice files. Colors - to set screen colors and attributes. System - to display statistical information helpful for trouble shooting. File Conversion - to automatically upgrade new software releases.Remote Diagnostics - for maintenance and troubleshoot- ing over the phone. Issue 1, April...
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UTILITIESSTARPLUS @ AVP TECHNICAL MANUAL A. RECORDING STUDIOThe Recording Studio is used to record and edit all voice files. The Recording Studio can be activated from most modules. For example, it can be “popped-up” from Menu Routing to record a message, or from Voice messaging to change the Custom Prompts (usually by pressing the [F9] function key). tlAINT sn525100 ConfigurationllodulesPieportsUtilitiesv+3.10aHouseKeepingII tlailbox GreetingsNailbox Signatures Other Prompts Other Files Other Files...
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STARPLUS @ AVP TECHNICAL MANUALUTILITIES mailbox# + Num as the DOS extension. n Other Prompts - is used to record any special prompts. These file all have a Vap extension. n Files - is similar to Other Prompts but you can specify the di- rectory as well as the filename. This is generally used with special projects. 3.Next, select the file-that you want to edit or press [F9] to en- ter a new file name. The Recording Studio asks which channel to use for recording. You can either select: channel 1 to 9 or...
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UTILITIESSTARPLUS @ AVP TECHNICAL MANUAL B. SCREEN TYPEThis controls the type of screen the system is connected to. The standard screen provided with the system is a MGA. Unless you have a custom system there is no need to change this. IIAINT a525100v+3.lOaConfigurationflodulesRep0i-isUtilitiesIHouseKeepingIEsc:back a menubacka menu tl:moves bar c. COLORS This section provides you with complete flexibility to set screen col- ors and attributes. Select Colors and the type of text you want to change and...
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STARPLUS @ AVP TECHNICAL MANUALUTILITIES D. SYSTEM I Data Screen Legends - is the field description text that ap- pears with Data Screen Text as described above. On the left side of the screen the boxed area is used to set the col- ors. Note the “*I’which indicates the active color. The cursor con- trol keys move the ‘I*“. As you move the “*‘I the alphabet at the bottom of the box changes to reflect the new color selection. On monochrome monitors you are limited to three attribute settings: anormal...
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UTILITIESSTARPLUS @ AVP TECHNICAL MANUAL E. DATABASE CLEAN UPThis allows you to change databases when you switch from one version of maintenance to another. Normally, you will not be re- quired to use these utilities. If an upgrade applies you will be prompted automatically to use the proper utility. The utility allows conversion of upper/lower case as well as a sort function to organ- ize all the data. PIFlINT sn525100v+3.1oaConfigurationtlodulesReportsUtilitiesHouseKeeping .Recording Studio DataBase...
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STARPLUS @ AVP TECHNICAL MANUAL HOUSEKEEPING SECTION 650 HOlhEKEEPING 650.1INTRODUCTIONThis section of the manual discusses various housekeeping proce- dures that will ensure the integrity of your Starplus AVP system and its databases. The procedures defined herein are very important and should be given the highest priority in terms of the day-to-day maintenance. Read this section carefully and establish regular procedures for maintaining your system. A. IMPORT DATA PIAINT...
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HOUSEKEEPINGSTARPLUS @ AVP TECHNICAL MANUAL To use Import Data, create an ASCII text file from an existing data- base. Include in the database the name of each employee, the ex- tension number and a telephone or other notification number. Create the corresponding extension numbers in Auto Attendant. B. PASSWORD tlAINT ~525100u+3.10aConfiaurationnodules-RewrtsUtilitiesHouseKeepingto be imported. Rlso enter the columns and le_ngth of the extension namesand numbers. File name : Namecolumn : 0 length : 0...
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STARPLUS @ AVP TECHNICAL MANUALHOUSEKEEPING Enter your new password. It may be up to 10 characters in length. Press [ENTER] to save your entry or [ESC] to leave the screen without changing the current setting. Be very careful when making a new entry. Starplus AVP remem- bers all alpha-numeric characters and spaces. Issue 1, April 1992 650-3
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STARPLUS @ AVP TECHNICAL MANUALSTARTING THE SYSTEM SECTION 700 STARTING THE SYSTEM 700.1INTRODUCTIONAt this point you should have completed the following: lInstalled the voice boards, files and the key l Installed phone lines lPerformed CPC testing (Non-Starplus phone system) l Configured all modules lInitiated the Starplus AVP channels If you have, you are ready to start the system. 700.2 SYSTEM START UPA. STARTUP WITHOUT MULTI-TASKING OPTIONSystem start up is the process of executing the Starplus AVP...