Vodavi Starplus Automatic Voice Processing Technical Manual

STARPLUS @ AVP TECHNICAL MANUALERROR LOG MESSAGES
Error: Voice Messaging- Mailbox (MBOX#) not opened to send to
list.Mailbox is being used on another line.
Error: Voice Messaging- 
(MBOX#) password(PASSWORD) inva-
lid length; set to 
OSPassword length got corrupted. 
Starplus AVP set it back to all ze-
ros.
0
0Error: PtrRtrv opening pointer file (PTR-FILE).
Could not open P file in MESSAGES. Config.Sys error.
Error: PtrRtrv mssg file (MSG-FILE) not found.
One of the entries in the pointer 
filedid not...

STARPLUS @ AVP TECHNICAL MANUALADVANCE PROMPT CUSTOMIZATION
APPENDIX C
ADVANCE PROMPT CUSTOMIZATION
C.l
INTRODUCTIONYou can further 
customiie Starplus AVP by re-recording some of
the prompts that 
Starplus AVP uses. For example, when StarplusAVP is transferring a call it says Please hold while your call is be-
ing transferred. This prompt can be re-recorded in the same voice
as your Greeting. All recording is done using the Maintenance pro-
gram’s Utilities/Recording Studio/Other Files VOX.
In the...

ADVANCE PROMPT CUSTOMIZATIONSTARPLUS @ AVP TECHNICAL MANUAL
File Name: 
T-base.voxModule: Voice Messaging
What: instructions for Voice Messaging module
Timed: yes
Default: Enter the mailbox number of the person you are trying to
reach or press 0 to reach the-operator. Description: This file is
where the instructions for Voice Messaging are recorded. The
only reason to change this prompt is if you are not using mail-
boxes as mailboxes but as some other item such as product num-
ber or restaurant number....

STARPLUS @ AVP TECHNICAL MANUALADVANCE PROMPT CUSTOMIZATION
File Name: 
T-route.voxModule: Auto Attendant
What: instructions for Auto Attendant module
Timed: yes
Default: Enter the extension number of the person you are trying
to reach or press 0 to reach the operator. If 
‘you are on a rotary
phone please hold and an operator will be with you shortly.
Description: This file is where the instructions for Auto Attendant
are recorded. The only reason to change this prompt is if you are
not using mailboxes...

ADVANCE PROMPT CUSTOMIZATIONSTARPLUS @ AVP TECHNICAL MANUAL
File Name: Notify-h.vox
Module: Voice Messaging/Notify
What: Greeting for message notification.
Timed: no
Default: This is 
Starplus AVP calling. There is a voice message for
mailbox . .Description: Greeting that a mailbox owner hears when he is be-
ing notified of message through message notification.
File Name: Notify-p.vox
Module: Voice Messaging/Notify
What: Instructions for a no password needed Notify. Played after
instr.Timed: no
Default:...

STARPLUS @ AVP TECHNICAL MANUALADVANCE PROMPT CUSTOMIZATION
File Name: 
Holdhold count
Module: Auto Attendant
What: Played while caller is on hold.
Timed: no
Default: none
Description: These prompts, hold.1 to hold.9 are played when a
caller tries to reach an extension is busy and has selected to hold.
Note that type of holding must be set to play files before the files
will be played.
File Name: Lastopt.vox
Module: Voice Messaging
What: Last options after sending a message
Timed: no
Default: To try...

ADVANCE PROMPT CUSTOMIZATIONSTARPLUS @ AVP TECHNICAL MANUAL
File Name: Thankyou.vox
Module: Voice Messaging/Auto Attendant What: Replaces the
word Thank You after entering mailbox, extension, or password.
Timed: no
Default: Thank You
Description: If you do not like-the way the current Thank You
sounds you can change it by record a new file.
File Name: BrdCst.vox
Module: Voice Messaging
What: Broadcast message or instructions to hear broadcast mes-
sage.Timed: no
Default: none
Description: After a mailbox...

STARPLUS @ AVP TECHNICAL MANUALADVANCE PROMPT CUSTOMIZATION
File Name: 
Ez-rtrv.voxModule: Voice Messaging
What:Instructions for user’s with mssgs and user 
type=1Timed: no
Default: none
Description: If a mailbox owner, having a Class Of Service user
type 1, does mailbox maintenance he will only be allowed to do
message maintenance. He will not be able to change any set-
tings. You can record this special prompt to give the owner more
information. It will be played only if he has messages 
(new or
saved)...

STARPLUS@ AVP TECHNICAL MANUALMULTI-TASKING
APPENDIX D
MULTI-TASKINGD.l
INTRODUCTION
D.2MULTI-TASKINGThe Multi-Task option allows a single PC to run more than one
DOS program simultaneously. This Multi-Task program is used on
all custom 
Starplus AVP systems. Starplus AVP Custom Systems
differ from the standard 
Starplus AVP systems in the fact that they
utilize a 386 33 Mhz CPU. Standard 
Starplus AVP systems utilize
a 286 16 Mhz CPU board. Moving to a 
Starplus AVP Custom al-
lows the user to make...

MULTI-TASKINGSTARPLUS@ AVP TECHNICAL MANUAL
Starplus AVP Runtime This program is responsible for the execu-
tion and management of the 
Starplus AVP modules such as Voice
Messaging, Auto Attendant, and Menu Routing. It also includes
the 
runtime screens that display usage, blockage, and statistics in
realtime. This is the same program as the non multi-tasking sys-
tems.
Starplus AVP Maintenance This is the pull-down menu driven
program responsible for system administration. It is used to config-
ure the...