Toshiba Voice Processing Vp100, 300s, 300 Configuration Manual

INFORMAllON Table 13-11 
- 
COS Attribute 6 - CAU FIRST THEN PLAY GREETING, the 
~VPSystemattemptstoplacethecall.Iftheolledpersonis. 
unavailable, the caller is antomatkally transferred to z&stance. In 
this w the greeting for the maihx is only played if the caller 
presses 
q to leave a message. However, the caller is not informed 
of the messaging option unless Information Index 27 is set to YES. 
If both mailbox and port lNFORMAXION Tables are defmed as YES, 
but the intercept mailbar has its greeting...

Usage: 
Example: 
Usage: 
13-l 2 comiglJraiw ManlJal 
- 
H Mailbox INFORMATION Table Indexes 
1 INTERCEPT MAILBOX ( “Attendant” - dial q or default) 
Deffnkion: When the called extension is busy, not answered, or has a greeting 
ON, callers are offered the option of reaching assistance by dialing 
a If the INFORMATION Table associated with a r&box’s COS 
has an intercept position defined in this index, the call& directed to 
this intercept. Otherwise, the intercept position for the port or...

INFORMATION Tabie 13-13 
- 
Examples: l In a multi-tenant environment, block all calls except those to 
the axrect tenant. 
l Prohibit InWAlS callers from reaching all but certain 
extensions 
l Blockcalktohospitalroomsatnight. 
To ConfIgure: For calls to be accepted, enter the same value in this index &-the 
value in the POKI’ index . Enter a different value from the value in 
the POHT index for mlls to be blocked. 
For l$nmk Call Blocking, enter a value for the mailmx. Be sure 
the value for the ports...

13-14 Config~~ration Manual 
/ . 
6 PRE EXTENSION DIGITS 
Definition: WhenacallerdialsamaiIboxthat~thisvaluedefmedthedigits 
are inserted before the mailbx is called -. 
Usage: This is primarily used for placing offsite (to another PBX) or TIB 
line calls The T%hiba VP System makes the connection and can do 
a blind transfer. 
Example: If an access number is require it is inserted prior tdsending the 
digits entered in the USER lhble. 
To Configure: Enter up to 12 digits, may include O-9, 
l , #, D for...

INFORMATlON Tat& 13-15 
- 
When confIgured with Atlribute 47: 
DefinMon: Number of times the phone rings and the Message Waiting prompt 
is spoken, simultaneously. 
The initial delay before the prompt is 
spoken is 2 seconds, The . . 
approximate time it takes for the prompt to speak is 7 seconds, 
depending upon what is spoken. The prompt is “There me x messages 
fix (name or ertension rurmber) ” followed by %a&. ” or .!Hease enta 
your sezwity code. m The appraximate time it takes for one phone 
ring...

l When the called extension is on a different PBX connected via 
TIE lines and different codes are needed to transfer or . 
reconnect on busy or ring no answer. 
To Configure: 
WiththisvaluesettoYES,the~~VPSystemusesthecodes 
defined in the SYSTEM 
PD Table. 
ConslderatJonsz USed with Index 6. ‘.. 
.‘- 
11 DIVERT MESSAGES TO MAILBOX 
Definition: Thisindexisusedwithtwofeatures 
Usage: 
Example: 
To Configure: 
Considerations: 
l scripted Prompting. Response messages resulting from 
Scripted Prompt queries...

INFORMATION Tebb 13-17 
an lNFORMATION Table with this index defined as YES for all 
hours for mailboxfzs configured to use pagers. 
To Configure: Confiie according to applicatior~. If this value is set to NO, MWN 
cannot he turned ON by using OFTION 16 while logged on to the 
ConsJderMons: T3.k index vabe is used to activate and deactivate y- on a 
per-mailhoxhasis. 
lf this index is set to NO, MWN is deactivated, even if ON-in the 
mailixx IfitissettoYES,itcanbedeactivatedinthemaibox....

Consideratlorkx If B is entered, only internal mesqe notiftcation is given offsite 
notification is not optionaL 
15 OFFSITE SPEAK TIMES’ 
Deftnltion: 
Number of times per call the notification prompt is spoken. 
Usage: 
Example: 
Determines the duration of each attempt. 
Ifnotificationistoabeeper,3or4timesmaybe~ent.IF 
notification is to a home phone where more time is needed to reach 
the phone, a longer period is desirable. 
To Configure: Therangeisl-8 
Considerations: The prompt is speaking as the...

INFORMAllON Takb 13-19 
- 
Usage: The use of this index mt-ies depending upon application and 
associated cos. 
Examples: l A mainmmagivcsa~~~ofseveralnumberstocallfor 
information. After the caller selects one of these items and 
hears the infornAon given, the call can automatically r$urn to 
themainmenuagain. 
l After lkkning to product information, the caller may be 
direued to a sales 
agent for ordering. +‘- 
l After scripti prompts, the caller is automatically sent to’ the...

13-m corlfigurat.bl MafJud-21 FIFO QUEUE MESSAGE MAILBOX
(RF0 Call Queuing Optional Feame )
DefWtJon:
usage:
Example:
To Configure:
Considerations:
Enables callers to hear a mailbox greeting instead of silence while
waiting in queue.
Record music or a message for callers to listen to while waiting to be
connected to the extension.
.‘-
Without a queue mailbox, the caller hears silence while waiting. This
mailbat provides a vzty of “entertaining- or supplying further
illfORMtiOlL
Enter the number of the...