Toshiba Stratagy Ies32, Es4, Es80, Es96, Es96r User Guide

Manage Mailbox
Change Greeting
Stratagy ES User Guide    01/0357
Select a Personal Greeting
1. From the Manage Mailbox 
Menu, press 

.Stratagy ES plays the Change Greeting options.
2. Enter a personal greeting 
number (

~)Your callers hear the selected greeting when you 
do not answer or when your telephone is busy.
...or 
 to select the system 
greeting.Your callers hear the system greeting when you 
do not answer or when your telephone is busy.
NoteIf you have recorded a busy greeting, this...

Manage Mailbox
Change Greeting
58Stratagy ES User Guide    01/03
Review a Personal Greeting
1. From the Manage Mailbox 
Menu, press 

.Stratagy ES plays the Change Greeting options.
2. Press 
 to review the 
current greetingThe current greeting plays. Stratagy ES prompts 
you with the Change Greeting Menu options.
NotePressing  does not affect the current 
greeting selection.
...or enter a number from 

~, then press 
 to review 
the greeting.The greeting plays. Stratagy ES prompts you 
with the...

Manage Mailbox
Change User Options
Stratagy ES User Guide    01/0359
Change User Options
Stratagy ES provides a number of special options to improve time management and 
productivity (menu shown below). For example, the DND feature can provide blocks 
of time for meetings or projects uninterrupted by the ringing of a telephone.
Important!
If you do not hear all the options for this menu, they may not be configured for your 
mailbox or system. Please ask your System Administrator to verify which user...

Manage Mailbox
Change User Options
60Stratagy ES User Guide    01/03
Change Do Not Disturb (DND) Setting
If you set this feature to On, Stratagy ES automatically sends calls to your mailbox 
without first ringing your telephone. The System Administrator can also set this 
feature to turn On or Off automatically at pre-scheduled times and/or days of the 
week.
1. From the Manage Mailbox 
Menu, press 
.Stratagy ES plays the Change User Options 
Menu.
2. Press 

. A prompt verifies the current status...

Manage Mailbox
Change User Options
Stratagy ES User Guide    01/0361
Change Call Screening Setting
If you set this feature to On, Stratagy ES asks callers for their name and company. 
Without the caller’s knowledge, the system relays that information to you and 
provides you with special options to handle the call (menu shown below).
The System Administrator can also set this feature to turn On or Off automatically at 
pre-scheduled times and/or days of the week.
1. From the Manage Mailbox 
Menu, press...

Manage Mailbox
Change User Options
62Stratagy ES User Guide    01/03
Change Security Code
Each mailbox in the system has a security code. The code must be entered by you in 
order to “log on” to your mailbox, enabling you to access your messages, settings, 
greetings, etc.
NoteYou can change your security code as often as you wish to ensure the privacy of 
your messages and personal greetings. 
1. From the Manage Mailbox 
Menu, press 
.Stratagy ES plays the Change User Options 
Menu.
2. Press 

....

Manage Mailbox
Change User Options
Stratagy ES User Guide    01/0363
Select Busy Greeting
1. From the Manage Mailbox 
Menu, press 
.Stratagy ES plays the Change User Options 
Menu.
2. Press
. A prompt verifies the current status (custom/
system) of the Busy Greeting feature.
3. (Optional) Press 
 again to 
reset the feature, if 
required.Pressing  toggles between selecting your 
custom busy greeting and the system busy 
greeting. 
NoteThe custom busy greeting must be 
recorded before it can be...

Manage Mailbox
Change User Options
64Stratagy ES User Guide    01/03
Create or Record Over Busy Greeting
You can record your own custom busy greeting (menu shown below) that plays when 
callers reach your extension and it is busy. While your callers are listening to the busy 
greeting, they can enter a different mailbox number, press 
 to hold (if configured for 
your mailbox by the System Administrator), or remain on the line to leave a message. 
NoteDepending on the configuration of your telephone and...

Manage Mailbox
Change User Options
Stratagy ES User Guide    01/0365
1. From the Manage Mailbox 
Menu, press 
.Stratagy ES plays the Change User Options 
Menu.
2. Press
. Stratagy ES prompts you to record your custom 
busy greeting.
3. Begin recording at the tone. 
Press 
 when done.Sample Greeting:
“Thanks for calling. I’m currently on the phone. 
If you would like to hold, press star, or you can 
leave me a message after the tone.”
4. (Optional) After recording, 
you can press:

Review greeting The...

Manage Mailbox
Change User Options
66Stratagy ES User Guide    01/03
Record Your Name
Your name is announced whenever the directory is accessed, you select the system 
greeting, or a message is sent by another Stratagy ES user. 
Stratagy ES prompts you through the entire recording sequence (menu shown below). 
You can re-record your name at any time simply by repeating these steps.
NoteSome Stratagy ES systems may not be configured to play your name when you 
log on to your mailbox.
From the Change User...