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Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual
Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual
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INSTALLATION INSTRUCTIONS SECTION 200-255-201 FEBRUARY1992 NDCU-Data Control Unit NDKU-Digital Telephone, Digital DSS, PDIU-DI, PDIU-DS Unit NDSU-DSS Console Controller Unit (Electronic Telephone) NDTU-Digital Trunk Unit NEKU-Electronic Telephone Unit NEMU-E & M TIE Trunk Unit NFDU-Floppy Disk Drive Unit NLSU-DID Trunk Interface Unit NMDU-Modem Pooling Unit NOCU-Off-hook Call Announce Interface Unit NPRU-Paging and Music-on-Hold Unit NPSA-M-PERCEPTlONe Main Power Supply NPSA-S-PERCEPTIONehex Expansion Power SUPPlY NRCU--Receiver Unit NSTU-Standard Telephone Unit NTWU-Time Switch Unit PCB-Printed Circuit Board PDIU-DI-Integrated Data Interface Unit (Digital Telephone) PDIU-DB-Stand-alone Data Interface Unit (Key- board Dial) TTY-Teletypewriter UNA-Universal Night Answer 5. INSPECTION, PACKING and STORAGE 5.00 Inspection 5.01 When the system is received, examine all packages and make careful note of any visible damage. If any damage is found, bring it to the attention of the delivery carrier and make the proper claims. 5.02 Check the system against the purchase order and packing slip. If it is determined that equipment is missing, contact your supplier immediately. 5.03 After unpacking (and before installing), in- spect all equipment for damage. If any is detected, contact your supplier immediately. CAUTION! When handling (installing, removing, ex- amining, etc.) prin ted circuit boards (PCBs), do not touch the back (soldered) side or edge connector. Always hold the PCB by its edge whenever handling it. 5.10 Packing and Storage 5.11 When storing or shipping PCBs, be sure they are packed in their original antistatic bags for pro- tection against static discharge. 5.20 Required Tools 5.21 Installation of the PERCEPTIONeLe, systems requires standard telephony tools. A 13mm socket wrench and extension is recommended for ease of expansion cabinet installation. PFT-Power Fail Transfer SMDR-Station Message Detail Recording 1-2
INSTALLATION INSTRUCTIONS SECTION 200-255-202 FEBRUARY 1992 CHAPTER 2 SYSTEM DESCRIPTION 1. PERCEPTION, 1.00 Basic Equipment Cabinet 1 .Ol The basic equipment cabinet (NCEC-M) con- sists of a single, free-standing cabinet mounted on casters for easy movement. Once system installa- tion has been completed and the cabinet has been positioned, the casters can be locked to prevent movement. The interior of the cabinet houses two shelves for printed circuit card installation. A sepa- rate area is provided for installation of the power supply and peak load battery. MDF connections are facilitated by amphenol connectors located on the rear of the cabinet (Figure 2-l). FIGURE 2-I-PERCEPTION, BASIC CABINET 1 .I0 Expansion Cabinet 1 .I 1 The expansion cabinet (NCEC-S) is a single cabinet that mounts on top of the basic cabinet and is secured in place with four bolts. The cabinet houses two shelves for printed circuit card installa- tion. MDF connections are facilitated by amphenol connectors located on the rear of the cabinet (Fig- ure 2-2). 1.20 Power Supply 1.21 The Main Power Supply (NPSA-M) consists 2.11 The expansion cabinet (LCEC-S) is a single of a single metal chassis. In addition to the power cabinet that houses a single printed circuit card TOSHISA Perception, FIGURE P-2-PERCEPTION, EXPAWIUN LABINt I supply, this chassis contains the system ring gen- erator and a charger/inverter for Reserve Power. Located on the front of the chassis are a circuit breaker and LED indicator for each power supply output, and an AC power indicator, and the system power switch. The battery switch is also on the front of the NPSA-M. 2. PERCEPTIONex 2.00 Basic Equipment Cabinet 2.01 The basic equipment cabinet (LCEC-M) is a single free-standing cabinet mounted on casters for easy movement. The cabinet contains three shelves for printed circuit card installation. A sepa- rate area is provided for power supply and peak load battery installation. MDF connections are fa- cilitated by amphenol connectors located on the rear of the cabinet (Figure 2-3). 2.10 Expansion Cabinet 2-1
INSTALLATION INSTRUCTIONS SECTION 200-255-202 FEBRUARY1992 FIGURE P-3-PERCEPTION, BASIC CABINET shelf. MDF connections are facilitated by amphe- nol connectors located on the rear of the cabinet (Figure Z-4). Up to two expansion cabinets may be added to the PERCEPTlONe, basic equipment cabinet. 2.20 Power Supply 2.21 The Main Power Supply (LPSA-M) consists of a single metal chassis which contains the system ring generator and charger/inver&er for the Reserve Power. A circuit breaker switch, LED indicators, AC power indicator and system power switch are lo- cated on the front of the chassis. For ease in installation a handle is located at the top front of the power supply (Figure 2-5). 3. PEAK LOAD BAl-rERY 3.00 The peak load battery will maintain call proc- essing for a maximum of two minutes in the event the PERCEPTlONe or PERCEPTlONe, experi- ences a power failure. Additionally, when the sys- tem is under heavy usage the peak load battery will FIGURE P-4-PERCEP -.-..-m - - -a-----.-.. HtiUHE 24+PtRCtP I IUNeX MAIN POWER SUPPLY 2-2
avoid power degradation by supplementing the -24 volts, maintaining a constant power level. 4. EXTENDED RESERVE POWER 4.00 The power supply is equipped, as a standard feature, with an internal battery chargemnverter. Full reserve power can be provided for any system by connecting an appropriate, customer-supplied 24-volt battery pack. During normal operation, the power supply chargemnverter will maintain the proper charge in the battery pack. In the event of an AC power failure, switchover to battery power will be automatic. There will be no loss of system operation as a result of power switchover. When AC power is restored, switchback to the power supply will be automatic. 4.01 Battery selection and size will depend on system size and desired reserve operating time. The maximum power consumption of the basic cabinet is 11.5 amps at -24 VDC. For both a basic and expansion cabinet configuration, the maxi- mum will be 19 amps at -24 VDC. The selected batteries must be compatible with the system’s charger float voltage of 27.3 VDC. INSTALLATION INSTRUCTIONS SECTION 200-255-202 FEBRUARY1992 5. POWER FAILURE/EMERGENCY TRANSFER 5.00 The function of the Power Failure/Emergency Transfer Unit (DPFT) is to automatically connect selected trunks to selected standard telephones in the event of system failure while permitting normal operation when the system is in service (maximum of 1 per cabinet). 5.01 The DPFT is a self-contained module that mounts externally to the basic cabinet, typically on the MDF. Connections to the trunks, stations and basic cabinet are made via two 50-pin amphenol- type connectors (Jl and J2) on the DPFT (see functional diagram in Figure 2-6). 5.02 The module consists of eight relays that are normally operated, connecting the telephones to NSTU circuits and the trunks to NCOU circuits. If a power failure (or other emergency) occurs, the relays release, connecting the telephones directly to the trunks. Calls can then be placed from the telephones over the CO trunks, bypassing the system (which is out of service). 5.03 Power Fail Transfer (PFT) telephones con- I J2 NCOU CO LINE I I TELEPHONE TELEPHONE Notes: 1. One of eight DPFT circuits. Notes: 1. One of eight DPFT circuits. 2. Conditions of AC power on. 2. Conditions of AC power on. FIGURE Z-6-DPFT FUNCTIONAL DIAGRAM FIGURE Z-6-DPFT FUNCTIONAL DIAGRAM 2-3 2-3 C INDICATING C INDICATING WER ON WER ON
INSTALLATION INSTRUCTIONS SECTION 200-255-202 FEBRUARY 1992 netted to ground-start trunks must have ground taps (tap buttons) in order to make outgoing calls during power fail transfer conditions. 5.04 A transfer can be caused by a loss of power or triggered manually by either of two buttons, one of which is located on the underside of the atten- dant console and the other on the front of the NPRU PCB. A transfer that is caused by a power failure will be reset automatically when power is restored; a manual transfer must be reset manually. 5.05 When the DPFT is reset after a transfer, existing PFT conversations will be protected. Indi- vidual circuits will be restored only when they become idle. 6. PRINTED CIRCUIT BOARD DESCRIPTION 6.00 Sixteen different types of PCBs are available for use in both PERCEPTION systems (Figures 2- 7 & 2-8). The universal port architecture enables multiple installation of trunk cards. The PERCEPTlONe can support a maximum of 16 trunk cards; 8 in the basic cabinet, and 8 in the expansion cabinet. The PERCEPTIONex can support a maximum of 32 trunk cards; 24 in the basic cabinet, and 8 in each expansion cabinet. NFDU (Floppy Disk Drive Unit)-One or two per system: This card houses a 3.5 inch, 1.2 Mbyte disk drive. One disk contains system program and customer data. The second disk stores the Maintenance and Administration programs. (Two NFDUs are required in D.02 and later version software using Remote Maintenance.) LCCU (Central Control Unit)-One per system: The LCCU card contains the circuitry which, under the direction of the system program, pro- vides centralized control for the entire system. Additionally, the LCCU performs data transmis- sion and receiving functions between the central control and all peripheral equipment, including: l Station PCBs l Trunk PCBs 0 TTY interface l SMDR interface l Lodging/Health Care audit interface STATION, DATA, TRUNK, DSS, OR OCA CARDS ONLY STATION, DATA, TRUNK, DSS, OR OCA CARDS ONLY FIGURE P-7sPERCEPTION, PC6 INSTALLATION l Modem interface This circuitry consists of a 16-bit 8OC88 main processor, an 8-bit Z-80 secondary processor, and 1 Mbyte of memory. NTWU (Time Switch Unit)-One per system: This card performs the time slot interchange function for call processing and the conference features, provides the digital speech paths with digital padding, timing and control for time slot switch- ing and generates system tones. 2-4
INSTALLATION INSTRUCTIONS SECTION 200-255-202 JANUARY1993 w.iu~t Z-I+PERCEPTION, PCB INSTALLATION NPRU (Paging and Music-on-hold Unit)-Houses program load and initialization control switches and performs several miscellaneous functions (up to two per system): l Paging interface and control l Music-on-hold interface l UNA control l Interface for the NRCU * Attendant Console Functions l Power Failure/Emergency transfer control l Digitized voice message for Automatic Wake- up (optional) NRCU (Receiver Unit)-Two per NPRU (4 per system maximum): This card provides DTMF receivers, which are required for receiving tone dialing from standard telephone ports (including voice mail ports) and some incoming trunk (DID, TIE and CCSA) types. It also provides the capa- bility for remote access to service. It mounts piggy-back on the NPRU PCB, where there is available space for two NRCUs. Each NRCU provides four DTMF receiver circuits, with a system maximum of 16. NOTE: When using the Call Forward-No Answer to Trunk feature, an NRCU MUSTbe installed in the system. NEKU (Electronic Telephone Unit)-One per eight electronic telephones: Interfaces electronic telephone to the system. It also serves as an attendant console interface. Each attendant con- sole requires one electronic telephone circuit. PERCEPTION, ATT #O-PCB position LOO circuit #1 ATT #1 -PCB position L15 circuit #l A maximum of 12 NEKU/NDKU PCBs may be installed in each cabinet (24 NEKU/NDKU PCBs maximum per system). PERCEPTION, ATT #O-PCB position UOO circuit #1 AIT #l -PCB position UOl circuit #l A maximum of 16 NEKU/NDKU PCBs can be installed in the PERCEPTIONex basic cabinet, and eight in each expansion cabinet. NDKU (Digital Telephone Unit)-A 2B+D archi- tecture is used to interface up to 8 or 16 circuits for the Digital Telephone and Integrated Data Interface Unit (PDIU-DI), Stand-alone Data In- terface Unit (PDIU-DS), or Digital Direct Station Selection Console. Digital telephones and digital DSS consoles cannot be interfaced to the same NDKU PCB. Four configuration options are switch-selectable as follows: 1) Option 1: Eight digital telephones only. 2-5
INSTALLATION INSTRUCTIONS SECTION 200-255-202 JANUARY 1993 2) 3) 4) Option 2: Eight digital telephones with integrated Data Interface Unit (PDIU-DI) or Off-hook Call Announce. This position also supports Stand-alone Data Inter- face Units (PDIU-DS). Option 3: Four digital DSS consoles. In PERCEPTION, COO and CO1 may be used for this option only. Option 4: Eight digital DSS consoles. NOTE: When using Option 2 or 4, the next highest number adjacent card slot cannot be used. For example: If an NDKU is installed in LO1 or UO 7, the card slot LO2 or UOZ respective/y, must be left vacant. NSTU (Standard Telephone Unit)-Interfaces eight standard telephones (DTMF or rotary dial) to the system. NDSU (DSS Console Controller Unit)-Interfaces four DSS consoles to the system. The NDSU is installed in the COO or COI, or any line slot for PERCEPTION,; or in any universal slot for PERCEPTIONex. A maximum of two NDSU PCBs are allowed per system, and both can be installed in the same cabinet. NDCU (Data Control Unit)-Interfaces eight Digi- tal Data Interface Units (DDIUs) to the system. The NDCU controls data transmission between the DDIU and the cabinet. A maximum of four NDCU PCBs may be installed in each PERCEPTlONe cabinet. In the PERCEPTIONex, four PCBs per shelf can be installed. NMDU (Modem Pooling Unit)-Interfaces up to four modems and their associated DDIU-MAs. Any of the four DDIU circuits not required by a modem can be used with a standard DDIU (-MA or -MAT). A maximum of four NMDU PCBs may be installed in each PERCEPTlONe cabinet. In the PERCEPTIONex, four PCBscan be installed per shelf. NOTE: The system maximum of NDCU or NMDU PCBs consists of any combination of the two PCBs totaling four per cabinet for PERCEPTlONe and four per she/f for PERCEPTION,, . NCOU (Central Office Trunk Unit)-One per four CO trunks: Provides the signaling supervisory functions on loop- and ground-start trunks. Inter- faces four CO trunks to the system. These trunks can be incoming, outgoing, or both way CO trunks; WATS trunks, or Foreign Exchange (FX) trunks. NEMU (E & M TIE Trunk Unit)-One per four E & M TIE trunks: Each TIE trunk can be individually strapped for Type I or II operation with either 2- wire or 4-wire connection. NLSU (DID Trunk Interface Unit)-One per four DID trunks: Each NLSU connects four Direct Inward Dialing (DID) trunks to the system. NDTU (Tl Interface)-Maximum of two per sys- tem (one in the main cabinet, one in the expan- sion cabinet): Each NDTU provides a’ maximum of 24 trunk lines. The Digital Trunk printed circuit card enables the PERCEPTIONehex systems to use DSl signaling to connect directly to either Tl span lines which connect to the telco (through a Channel Service Unit), or to a private network. NOCU (Off-hook Call Announce interface Unit)- One per eight electronictelephones. Each NOCU provides eight Off-hook Call Announce circuits for up to eight electronic telephones. Each NOCU takes a station PCB location in the cabinet. HVSUP (Off-hookCall Announce PCBs)--Install 1 inside the electronic telephone. One unit per electronic telephone is required to receive off- hook call announce. DVSU (Digital Off-hook Call Announce PCB)- 1 Installs inside the digital telephone. One unit per digital telephone is required to receive off-hook call announce. 2-6
7. SYSTEM INDICATORS AND CONTROLS 7.00 Several system indicators and controls are located on the various PCBs and assemblies. The locations and functions are: NFDU l Disk Drive LED-Will light to indicate when the disk is being accessed. l PUSH Button-Used to eject the diskette from the drive. LCCU MAJ LED-Lights when a MAJOR alarm exists in the system. MDR LED-Lights when the DTRsignalfrom the SMDR device is not present. An MDR alarm on the attendant console lights simul- taneously if enabled in programming. AUX LED-Lights when the DTR signal from the MIS system is not present. TTY switch-Slide switch used to select 300 or 1,200 bps speed for TTY port. This port is used for either programming and mainte- nance and/or the Lodging/Health Care Audit. MDR switch-Slide switch used to select 300 or 1,200 bps speed for the SMDR port. This port is used for SMDR and/or the Lodging/ Health Care Audit. AUX switch-This switch is used with MIS system. Must be set at 1200 bps. NTWU l CLOCK LED-Flashes contjnuously when the system is functioning as usual. NPRU l FALT LED-Indicates software-detected faults concerning MOH or Paging circuits. . BSYLED1&2 #l lights when any page is in progress. #2 indicates when MOH is in use (a call is on hold or camp-on). l MOH volume control-Adjust, Music-on-hold volume level. l LOAD switch-A momentary switch used in an emergency condition to reload system program and data from disk. All existing calls will be dropped when this switch is pushed. l INT switch-A momentary switch used in 2-7 lNSTALLATlONlNSTRUCTlONS SECTION 200-255-202 FEBRUARY1992 emergency conditions to reset system logic. All existing calls will be dropped when this switch is pushed. PFT switch-A locking switch used to manu- ally activate a transfer with the DPFT unit. A transfer activated by this switch can only be reset by this switch. MDM LED-Not currently used. PFT LED-LED is ON whenever a power fail transfer condition has been manually initi- ated. NRCU FALT LEDs 1, 2, 3 & 4-Used to indicate software-detected faults or a dis- abled state caused by an input command from the maintenance terminal (TPER Pro- gram). Each LED indicates two of the four circuits on each of the two NRCUs that can mount on the NPRU. FALT #l = Circuits 1 & 2, NRCU2 1 FALT #2 = Circuits 3 & 4, NRCU2 1 FALT #3 = Circuits 1 & 2, NRCU2 2 FALT #4 = Circuits 3 & 4, NRCU2 2 NCOU/NEMU/NLSU l FALT LEDs 1 & 2-Indicate software-de- tected faults or a disabled state caused by an input command from the maintenance termi- nal (TPER Program) or while ports are pro- grammed. Each LED indicates two of the four circuits on the NCOU, NEMU or NLSU: FALT #l = Circuits 1 & 2 FALT #2 = Circuits 3 & 4 . BSY LEDs 1 w 4-Indicate the busy/idle status of each of the four circuits on the NCOU, NEMU or NLSU. LED is ON when circuit is busy. NDTU l FALT LED-Indicates software-detected faults or a disabled state caused by an input command from the maintenance terminal (TPER Program) or while ports are pro- grammed. LED indicates fault occuring in more than one channel. l BSY LED-Indicates the busy/idle status of the 24 channels on the NDTU. LED is ON when more than one channel is busy. l FALM LED-Indicates NDTU has not achieved Synchronization.
INSTALLATION INSTRUCTIONS SECTlON200-255-202 FEBRUARY1992 l MFALM LED-indicates NDTU has not achieved Frame Synchronization. l YALM LED-Indicates a Yellow Alarm is detected by the NDTU. l BALM LED-Indicates a Blue Alarm is de- tected by the NDTU. l Signaling Type Selection Switches S4 w Sl l-Six-element DIP switches used to se- lect one of four available signaling modes, on a per channel basis, for each of the 24 NDTU channels. Available signaling modes are: CO (Loop Start) mode CO (Ground Start) mode DID (2-wire signaling) TIE Line mode (4-wire E&M) NEKWNSTWNOCWNDKU l FALT LEDs 1 & 2-Indicate software-de- tected faults or a disabled state caused by an input command from the maintenance termi- nal (TPER Program) or while ports are pro- grammed. Each LED indicates four of the eight circuits on the NEKU, NSTU, NOCU, or NDKU: FALT #l = Circuits 1 w 4 FALT #2 = Circuits 5 w 8 NDSU l FALT LEDs 1 & 2-Indicate software-de- tected faults or a disabled state caused by an input command from the maintenance termi- nal (TPER Program) or while ports are pro- grammed. Each LED represents two of the four ports on the NDSU: FALT #1 = Circuits 1 & 2 FALT #2 = Circuits 3 & 4 NDCU l FALT LEDs 1 & 2-Indicate software-de- tected faults or a disabled state caused by an input command from the maintenance termi- nal (TPER Program) and while ports are programmed. Each LED indicates four of the eight circuits on the NDCU: FALT #l = Circuits 1 w 4 FALT #2 = Circuits 5 m 8 l NOT READY LEDs DIU l* 4and DIU 5 u 8- Indicate the DDIU’s (-MA or -MAT) power switch is not in the ON position or tip and ring line polarity is reversed. NMDU l FALT LEDs 1 & 2-Indicate software-de- tected faults or a disabled state caused by an input command from the maintenance termi- nal (TPER Program) and while ports are programmed: FALT #l = DIU Circuits 1 w 4 FALT #2 = Modem Circuits 1 w 4 l NOT READY LEDs DIU 1 w 4-Indicate the DDIU’s (-MA or -MAT) power switch is not in the ON position or tip and ring line polarity is reversed. l BSY LEDs (Modem) 1 Y 4-Indicate the busy/idle status of each of the four modem circuits (the LED is ON when the circuit is busy). NPSA-M/LPSA-M l LEDs indicate the presence of: Ringer and -48, -24, -12, +12, -5, +5 voltages. l AC Power LED-Indicates the presence of AC power to the NPSA-M. NPSA-S l LEDs indicate the presence of: -48 and -24 voltages. 8. PERIPHERAL EQUIPMENT 8.00 Electronic and Digital Telephone 8.01 Four different electronic telephones and two different digital telephones may be used in the system. 8.02 All electronic telephones share the same dimensions: Height: 3.7 in. (94mm) Width: 7.1 in. (180mm) Depth: 9.5 in. (241 mm) 8.03 All digital telephones share the same dimen- sions: Height: 3.6 in. (92mm) Width: 7.3 in. (184mm) Depth: 9.0 in. (229mm) 8.04 Both electronic and digital telephones feature modular handset cords. Electronic telephones are connected to the system via 4-conductor modular 2-8
line cords. Digital telephones are connected to the system via 2-conductor modular line cords. In ad- dition, all models may be used at any or all stations. 8.10 Headset Upgrade (HHEU) 8.11 Each electronic/digital telephone may also be upgraded to provide a modular headset jack by installing a headset upgrade assembly. The as- sembly consists of a small PCB (HHEU) which installs on the main PCB, inside the electronic or digital telephone, with a plug-in connector. Most standard headsets are compatible with the HHEU jack. 8.20 Attendant Console 8.21 The Attendant Console is available with face- plates for the Business and Lodging/Health Care applications. The console consists of a plastic housing with handset/headset modular jacks. Two horizontal rows of non-locking buttons, LEDs and a 12-button dialpad enable call processing. 8.30 DSS Console 8.31 As an option both electronic and digital Direct Station Selection (DSS) consoles can be used with systems that do not require attendant consoles, or require distributed call-handling positions. Two DSS consoles per electronic/digital telephone, up to a system maximum of eight DSS consoles, can be installed. 8.40 Standard Telephone 8.41 Standard telephones can be mixed with elec- tronic telephones as required by the user’s applica- tion, Standard telephones can access all telephone features using dial code access. 8.50 DDIWPDIU 8.51 There are four types of Digital Data Interface Units(DDIUs/PDIUs), DDIU-MAT, DDIU-MA, PDIU- DI, and PDIU-DS. The DDIU-MAT is a built-in unit that attaches directly to the bottom of a lo- or 20-button electronic telephone (replacing the base). The PDIU-DI is a built-in unit that attaches directly to the bottom of both digital telephones (replacing the base). The DDIU-MA and PDIU-DS are stand- alone units. Each unit is equipped with a female INSTALLATlONlNSTRUCTlONS SECTlON200-255-202 FEBRUARY1992 RS-232C connector and operation switches. Both the DDIU-MAT and DDIU-MA are equipped with a power supply that connects to the DDlUs via a 6’ cord, and plugs into astandard 117 VAC wall outlet. 8.60 Paging Equipment 8.61 A customer-supplied paging amplifier can work in conjunction with the system’s paging inter- face and speaker zone switching to provide a system paging capability. 8.70 Music-on-Hold 8.71 A standard interface enables a customer- provided music source to be connected to the system. This music is connected to all calls placed in the hold, camp-on or call waiting condition by a station or the attendant. The same music source can also be used by the Automatic Wake-up fea- ture for wake-up calls. 8.80 Universal Night Answer 8.81 Incoming calls, when the system is in night operation, can be programmed to go either to a night answer station or to a Universal Night Answer device such as a bell or loud ringer. Any station user can pick up a UNA call by either pressing a m button on the telephone or by dialing an access code. Up to two UNA zones can be programmed per system, when the system is in tenant service. 8.90 Station Message Detail Recording 8.91 PERCEPTIONeLex automatically record call data (such as call duration, digits dialed, originating station and account codes) of calls made to and from the system. Lodging/Health Care feature ac- tivation (Automatic Wake-up, Message Registra- tion, etc.) is also recorded. This data can then output to a printer, recording device or call account- ing system. The Lodging/Health Care feature audit can be combined with SMDR or can be output separately. SMDR helps the user reduce tele- phone costs and monitor employee telephone usage. 2-9