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Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual
Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual
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PROGRAMMING PROCEDURES SECTION 200-255-307 FEBRUARY 1992 2. Electronic/Digital Telephone Data Block (Table 7-2) 2.01 The Electronic/Digital Telephone Data Block (DEKT Program) defines all parameters for each electronic/digital telephone. A separate Electronic/ Digital Telephone Data Block must be completed for each electronic/digital telephone in the system. Data is entered as follows: REQ (Request)-Indicates that the program has loaded. Three responses are possible: NEW-To create a new Data Block. CHG-To alter an existing Data Block. OUT-To delete an existing Data Block. POR (Port Number)-Identifies the hardware lo- cation of the electronic/digital telephone circuit that is to be defined. The port number has two parts: 1) NEKU/NDKU PCB location: PERCEPTION, -LOO-Lll/Ll&L26(NN). PERCEPTlONe, -LOO - L31 (NN). 2) Circuit number on that PCB: 1 - 8 (X). Example: The port number of the 4th circuit on the NEKU/NDKU in position LO1 is L014. Enter: Port number of the electronic/digital telephone (LNNX). NOTES: 1. If the OUT command was given above, the port just defined will be deleted and the next prompt will be REQ. 2. Port L378 cannot be assigned. 3. The NEKU will not support Digital Tele- phones and the NDKU will not support Electronic telephones. DKT (Digital Key Telephone)-Defines the type of telephone. A YES answer is to be entered with digital telephones, and a NO answer with non- digital electronic telephones. Enter: Y or N. KS (Number of Button Strips)-Informs the sys- tem of the number of feature buttons (groups of ten) that the electronic/digital telephone will have. Enter: 1 (for 1 O-button) or 2 (for 20-button). COS (Class of Service)-Assigns one of the 16 Classes of Service to the electronic/digital tele- phone. (Classes of Service are defined in the DCOS Program.) Enter: COS Number (0 - 15). TEN (Tenant Number)-Assigns the electronic/ digital telephone to one of two possible tenants in the system. Enter: 0 if tenant service is not selected in the DSYS Program (TEN = N). 0 or 1 to indicate the specific tenant if tenant service is selected in the DSYS Program (TEN = Y). PUG (Call Pickup Group)-Assigns the elec- tronic/digital telephone to one of the 32 possible Call Pickup groups. Enter: Group number (0 - 31) or NONE. WTA (Warning Tone Allowed? )-Defines an in- terruption-protected station. An “N” response will prevent warning tones from being applied to the station. (CWT cannot be assigned if N is entered.) Enter: Y or N. CFT(Call Forward toTrunk)-Permits calls tothis station to be forwarded over a trunk to an outside directory number (maximum: 16 digits). Enter: Y or N. TOL (Toll Restricted Class)-Assigns one of the ten classes of Toll Restriction to the electronic/ digital telephone. Classes 0 - 7 are defined in the Toll Restriction Data Block (DTOL Program). Class 8 is simple toll restriction, restricting when 0 or 1 is dialed as the first digit. NONE defines the electronic/digital telephone as unrestricted. Enter: 0 - 8 or NONE. MTA (Not Used): Enter: N. HFA (Handsfree Answerback Equipped)-A ‘9”’ response activates the Handsfree Answerback 7-4
and voice-announce capability of this electronic/ digital telephone. Enter: Y or N. DIS (Display Electronic/Digital Telephone)-A “1” or “2” response activates the LCD display on the electronic/digital telephone (maximum dis- play electronic/digital telephones in the system may equal the total number of allowable sta- tions). Enter: 1, 2, or NONE. (1 = 2000-series Electronic LCD Tele- phone, 2 = 6000~series Electronic/l OOO-series Digital LCD Telephone, NONE = Not an Electronic/Digital LCD Telephone.) PAG (Paging Group)-Assigns the station to up to four internal paging groups (numbers 0, 2 - 17) or to no paging groups (NONE). Enter: 0, 2 - 17 or NONE. RDS (Emergency Ringdown Station)-Indicates the destination for an emergency signal (con- tinuous ringing) when a station goes off-hook and does not dial a number, or does not com- plete dialing a valid number. The emergency ringdown destination will be signalled when the DPT and LLO timers (from the DSYS program) expire. The destination can be programmed as either a specific station, the attendant, or the system UNA device. (In tenant service, the sys- tem will route the RDS call to the assigned tenant when ATT is entered.) The designation of an Emergency Ringdown Station is particularly im- portant in Lodging/Health Care applications. Enter: XXXX = l- - 4-digit station number. AIT = Attendant. UNA = System UNA. NONE = No designation of Emergency Ringdown Station. RSP (Ring State Preselection)-Provides the station with a capability to answer any calls, that come in on the ACD trunks, by just lifting the telephone handset (without pressing any but- tons) when the telephone rings. For ACD DNs ONLY. Enter: Y or N. OCP (Off-hook Call Announce Port)-Indicates the port that is used for Off-hook Call Announce. PROGRAMMINGPROCEDURES SECTION 200-255-307 JANUARY1993 Enter: LNNX or NONE. NOTE: The NN indicates the PCB location, and the X the circuit number. OCA(Off-hookCallAnnounce)-Defineswhether this feature is in automatic or manual mode. When programmed in auto mode, it allows the system to announce an incoming call when the called station is off -hook. If it is in manual mode, the system will let the caller enter an access code or press the feature button before the call inter- rupts the on-going conversation. Busy tone must be heard (i.e., no call-forwards) to acivate this feature. Enter: A or M. KEY (Key Assignments)-Assigns a DN or fea- ture to one of the flexible buttons. Enter: 1) 2) The number of the button to be defined, followed by a m m. Buttons are numbered 0 - 9 (or 19 for a 20-button electronic/digital telephone), startingfrom the bottom of the vertical button strip (the four buttons below the dialpad have fixed assignments). Following the button num- ber and space, any existing button data will be output. Feature or DN assignments. The pos- sible assignments are as follows: Directory (Station) Number (1, 2, 3, or 4 digits): SCR NNNN XXXX-Single Call Ring l Incoming calls will audibly ring this station. l NNNN = Directory (Station) Number. l XXXX = Hunt number. Enter either the DN to which this DN will hunt or the code for distributed hunt (see below). SCN NNNN XXXX-Single Call, No Ring l Incoming calls will not audibly ring this station (LED flash only). l NNNN = Directory Number. 0 XXXX = Hunt number. Enter either the DN to which this DN will hunt or the code for distributed hunt (see below). 7-5
PROGRAMMING PROCEDURES SECTION 200-255-307 JANUARY 1993 number above. For example: SCR NNN #X. X = Distributed Hunt Group Number (0 - 3). Maximum: 8 stations per group. Data Directory Number Button Assign- ment: 0 0 0 NOTES: DIU LNNX-Data Port Assignment. Incoming data calls will audibly ring the electronic/digital telephone. NN = PC9 location for NDCU or NMDU PC9 or adjacent port location for NDKU. X = circuit number. An electronic telephone/DDIU-MAT combination will use two station ports- one DEKU port and one NDCU or NMDU port. A digital telephone/PDIU-DI combina- tion will use two station ports-one NDKU port and the open incremented adjacent port. Example: Voice = L024, Data = L034. IMPORTANT NOTE: The NDKU’s eighth circuit cannot be used for Data (PDIU-DI or PDIU-DS). 7, The data a) button entry assigns a data port to an electronic/digital telephone port. 2, The data DN is assigned when the data port is assigned (see DDIU Data Block). This must be done before assigning a data port number to an electronic/digital tele- phone. DRS Data Release-Private CO Lines: PVR XXX-Private Line Ring l Incoming calls will audibly ring this station. l XXX = Trunk Directory Number as- signed in Trunk Data Block. NOTE: lm buttons are used to cause the DDIU- MAT and PDIU-DI to go back on-hook. PVN XXX-Private Line No Ring l Incoming calls will not audibly ring this station (LED flash only). l XXX = TDN assigned in Trunk Data Block. Features: CRG-Account Number (SMDR) MES-Alphanumeric Message ACB-Automatic Callback ADL-Automatic Dialing FAD XXX-Fixed Automatic Dialing CFD-Call Forward CFBY-Call Forward - Busy CFBD-Call Forward - Busy/No Answer CFNA-Call Forward - No Answer CFSB-Call Forward - Busy (System/DID) CFSN-Call Forward - Busy/No Answer (Sys- tem/DID) PUD-Call Pickup - Directed PUG-Call Pickup Group CWT-Call Waiting DND-Do Not Disturb DIS-Display Date & Time/Elapsed Time FLH-Flash (a 500 ms or 1 second flash on a CO trunk) HNG XX-Hundreds Group SIG LNNX-Manual Signaling (LNNX = port number of electronic/digital tele- phone to be signaled.) MSG-Message Waiting OVR-Override PEXT-External Paging PINT-Internal Paging PARK-Call Park PRS-Privacy Release RLS-Release RND-Repeat Last Number Dialed SCF-Speaker Cut-off SDS-Speed Dial - System SDC XX-Speed Dial - Station (controller of list xx; xx = 1 - 50.) SDU XX-Speed Dial - Station (user of list XX; xx = 1 - 50.) SSM-Station-to-Station Message SYS-System Night Operation (a m button can be assigned to one attendant-posi- tion electronic/digital telephone or DSS console per tenant if an attendant con- sole is not assigned to that tenant.) 7-6
PROGRAMMING PROCEDURES SECTION 200-255-307 JANUARY 1993 UNA-Universal Night Answer VCP XXXX-Voice Page (XXXX = DN to be paged.) ACDS XXXX-ACD Supervisor Line ACDA XXX-ACD Agent Line ASST-Assistance LOG-Log-in/out MONT-Monitor OCA-Off-hook Call Announce STAT-Status Available/Unavailable STRK-Stroke Count ATAP-Agent Monitor CAN-Work Mode Cancel NOTE: The system does not check to verify if two buttons are assigned the same feature. When programming digital telephones (DKT= Y), do NOTassign RND and MSG to feature buttons. They are fixed buttons on the telephone set. KEY-The prompt will be repeated until all entries have been made and the m key is pressed. 7-7
PROGRAMMING PROCEDURES SECTION 200-255-307 JANUARY 1993 TABLE 7-2 Procedure - Electronic/Digital Telephone Data Block Authorization Procedure must be completed. If an OK response is received, proceed as follows: ITEM ‘: PROMPT USER ENTRY NOTE OK DEKT - DISK LOADING - I I REQ I NEW, CHG, OUT I1 Port Number POR LNNX l&2 Digital Key Telephone DKT Y or N Number of Buttonstrips KS 1 or2 3 Class of Service Group cos o-15 4 Tenant Number I TEN I 0 or 1 I 5 I Call Pickup Group I PUG I 0 - 31 or NONE 1 -61 Warning Tone Allowed? Call Forward to Trunk Toll Restricted Class WTA Y or N CFT Y or N TOL 0-8orNONE 7 I Not Used I mA 1 N I Handsfree Answerback Equipped? I HFA I Y or N I Display Electronic/Diqital Telephone I DIS 1 1,2, or NONE 1-s Paging Group Emergency Ringdown Station Ring State Preselection PA0 RDS RSP 0,2-17,0rNONE 1 - 4 digits, ATT, UNA, or NONE (NONE) Y or N 9 IO Off-hook Call Announce Port Off-hook Call Announce OCP OCA LNNX or NONE A or M l&2 Button Assignments (lo-button) I KEY I o - 9 [space] Feature l11-13 Button Assignments (20-button) I KEY I 0 - 19 [space1 Feature Ill - 13 L Default values are noted in parentheses (). (continued) NOTES: 1. NN = PCB location. 2. X = circuit number. 3. 1 = 1 O-button electronic/dig~tal telephone. 2 = ZO-button electronic/digiital telephone. 4. There are 16 different COS groups, which are defined in the Class of Service Data Block. 5. When RNA calls recall to the Attendant, they will recall to the Attendant (0 or 1) that ORIGINALLY transferred the call. 6. There is a maximum of 32 Call Pickup Groups. 7. Classes 0 - 7 are defined in the Toll Restriction Data Block (DTOL Program). Class 8 = 1 ori restriction. .~ NONE = No Toll Restriction. 8. I= ZOOO-series LCD electronic telephone. 2 = 6000-series electronic or 1 OOO/ZOOO-series digital LCD. NONE = Not an LCD electronic/digiital telephone. 9. The four possible paging groups to which an electronic/dgiital telephone can belong are 0, or 2 - 17. NONE indicates that an electronic/digital telephone does not belong to any paging group. There is a maximum of 32 electronic/digiial telephone members for groups 2 - 17 and a maximum of 96 for group 0. 70. The emergency ringdown destination will be signalled when the DPTand LLO timers (from the DSYSprogram) expire. 11. Enter button number followed by a space and then the entry. Button 0 must be the station’s primary DN. See Table 7-2a for possible entries. 12. Button numbers may be entered in any order. The KEY prompt will be repeated untilm is entered. 13. If KS was 1, 0 - 9 will be allowed. If KS was 2, 0 - 19 will be allowed. = Ignore line entered. Stop printing and return to REQ. 7-8 .I
PROGRAMMINGPROCEDURES SECTION 200-255-307 FEBRUARY1992 TABLE7-2a ELECTRONIC/DIGITALTELEPHONEBUTTONASSlGNMENTS DIRECTORY NUMBER ENTRY NOTE Single Call Ring SCR Nmm XxXx 1 Single Call No Ring Station Hunt Distributed SCN N’NNN XXXX 1 +bx 2 I ACD/MIS DIRECTORY NUMBER I ENTRY I NOTE 1 ACD/MIS Supervisor Line ACD/MIS Agent Line ACDS XXXX 3 ACDA XXX 4 I DATA DIRECTORY NUMBER I ENTRY I NOTE I / Data Port Number Data Release DIU LNNX 5 DRS PRIVATE CO LINE Private Line Ring Private Line No Ring ENTRY NOTE PVR XXX 6 PVNXXX 6 FEATURE Account Number (SMDR) Alphanumeric Message Assistance (ACD) Automatic Callback Automatic Dialing Automatic Dialing (Fixed) Call Forward - All Calls Call Forward - Busy Call Forward - Busy/No Answer Call Forward - No Answer Call Forward - Busy (System/DID) Call Forward - Busy/No Answer (System/DID) Call Pickup Directed Call Pickup Group Call Waiting Display Date and Time/Elapsed Time ENTRY CRG MES ASS1 ACB ADL FAD XXX CFD CFBY CFBD CFNA CFSB CFSN PUD PUG CWT DIS NOTE 7 8 9 (continued) 7-9
PROGRAMMING PROCEDURES SECTION 200-255-307 FEBRUARY 1992 TABLE 7-2a (continued) I FEATURE ! ENTRY NOTE I Do Not Disturb I DND I Flash FLH 10 Hundreds Group HNG XX 11 Log-in/out (ACD) LOG I Manual Signaling I SIG LNNX I 12 Message Waiting Monitor (ACD Supervisor) MSG MONT I .Off-hook Call Announce I OCA I Override Paging, External Paging, internal OVR PEXT PINT 13 14 I Call Park Privacy Release PRS Release RLS Repeat Last Number Dialed RND I Speaker Cut-off Speed Dial - System SDS Speed Dial - Station (Controller) SDC XX 15 Speed Dial - Station (User) SDU XX 15 Station-to-Station Message SSM Status (Available/Unavailable, ACD) STAT Stroke Count (ACD) STRK System Night Operation - SYS Tap (Agent Monitor) (ACD) ATAP Universal Night Answer UNA Voice Page VCP XXXX 16 17 I Work Mode Cancel (ACD) NOTES: 7:WNNN = Directory Number: l-, 2-, 3-, of 4-digit DNs are allowed if there is no conflict (e.g., 30X cannot be used if 30 is already being used). XXXX = Hunt DN. To remove the present DN, enter NONE. (Also see Station Hunt-Distributed.) 2. Following electronic/digital telephone DN assignment, enter # in place of the usual hunt DN. X = Distributed Hunt Group Number (0 - 3). 3. XXXX = A Supervisor DN. 4. XXX = An Agent Line number (0 - 127). 5. NN = PCB location for the NDClJ or NDMU PCB. X = Circuit Number. 6. XXX = Trunk Directory Number (assigned in Trunk Data Block). 7-10
PROGRAMMING PROCEDURES SECTION 200-255-307 FEBRUARY 1992 7. There is a maximum of 500 Autodial a buttons per system. 8. XXX = Fixed digits to be dialed (maximum: 16 digits/* = pause). 9. This feature can on/y be assigned to 2000~series electronic/l OOO-series digital LCD telephones. IO. The Flash button causes a 500 ms or a 1 -second flash to a CO trunk. 11. XX = Leading one or two digits (1 - 9) designating the Hundreds Group to be activated on an associated DSS console (switched operation only). 12. LNNX = The port number of the electronic/digital telephone to be signaled. 13. External Paging is used to access External Paging Zones (0 - 4). 14. Internal Paging is used to access Internal Paging Groups (0, 2 - 17). 15. SDC XX makes the station a controller of Station Speed Dial list XX (XX = 01 - 50). SDU XX makes the station a user of Station Speed Dial list XX (XX = 01 - 50). 16. A System Night Button m can be assigned to one attendant-position electronic/digital telephone per tenant if an attendant console is not assigned to that tenant. 17. XXXX = The DN of the station that is to receive a Voice Page. = Ignore line entered. = Backspace. = Stop printing and return to REQ. = Exit program. TABLE 7-2 (continued) Error Codes I Program Name: Electronic Telephone Data Block (DEKT) I Error Code Meaning EREKT 00 A PCB is not equipped at that location. ~. EREKT 01 1 The PCB is an NSTU type (not an NEKU/NDKU). I I 1 EREKT 02 1 The port is busy (REQ = CHG or OUT). EREKT 03 The port has already been assigned to a station, DSS console, or DDIU (REQ = NEW). I EREKT 04 1 1 was entered, but tenant service was not enabled in the Svstem Data Block. EREKT 05 1 was entered, but Attendant 1 was not programmed (no Attendant Data Block). EREKT 06 Wrong button number (over permitted button strip number). EREKT 07 Assigned port LNNX is not assigned as a station port (Manual Signaling). -. EREKT 08 1 The maximum number of m buttons has already been assigned (maximum: 500). EREKT 09 PUG was entered, but a Call Pickup Group number is not assigned. EREKT 10 The DN conflicts with existing DN. EREKT 11 510 DNs have already been assigned in the system. IEREKT12 1 The DN has already been assigned to its maximum number of appearances (Primary is 1, Secondary is 95). EREKT 13 “Call Pickup Group number = NONE” was entered, but m button has already been assigned. EREKT 14 The next hunt DN is not assigned. EREKT 15 A DN has already been assigned to the port. 1 EREKT 16 1 The input DN has already been assigned to this station. I EREKT 17 The input data was erased because the program was aborted during a NEW data entry. EREKT 18 The port is not assigned. EREKT 19 The port is assianed to an NSTU PCB. 7-11
PROGRAMMING PROCEDURES SECTION 200-255-307 FEBRUARY 1992 TABLE 7-2 (continued) Error Codes Error Code 1 Program Name: Electronic Telephone Data Block (DEKT) Meaning 1 EREKT 20 1 The SDC has already been assigned to this Speed Dial. -1 1 EREKT 21 1 The input port is not an NEKUINDKU port (SIG LNNX). EREKT 22 PVR NNN/PVN NNN is entered, but trunk DN NNN has not been assigned. EREKT 23 The input DN is a trunk DN (VCP NNN Hunt DN). EREKT 24 32 DNs have already been assigned to the Distributed Hunt Group. I-EREKT 26 TThe input port conflicts with the electronic/digital telephone’s port (KEY x DIU LNNX). I 1 EREKT27 1 The station is assigned as a Lodging/Health Care guest room telephone, therefore only fixed m buttons can be assigned. EREKT 28 Autodial (ADL) digits exceed the maximum of 16. I 1 EREKT 30 1 The input port is not an NDCU/NDKU open port (KEY x DIU LNNX). 1 EREKT 31 (The m button has already been assigned to another button. I I EREKT 32 1 The associated DIU is busy. -1 EREKT 33 MES is set but the station is not DIS = 2. EREKT 34 DIS was entered, but DIS does not equal 1. EREKT 40 The m button has already been assigned in the system once. EREKT 41 More than two digits were entered as station HNG XX. EREKT 42 The Paging Group number is out of range. It should be 0 or 2 - 17. EREKT 43 The group to be assigned is already full (maximum member number of each Group 2 - 17 is 32; I maximum member number of Group 0 is 96). EREKT 44 The same Group number was entered twice. I I EREKT 45 1 More than 4 (maximum) Paging Groups have been entered. ---1 I EREKT 47 The electronic/digital telephone’s assigned DSS console must be can be deleted. EREKT 48 The m button cannot be set because the station is not an attendant-position electronic/digital telephone (DSD2 Data Block). EREKT 49 The port has already been assigned to a trunk. EREKT 50 I The entry should be AIT (0 and/or 1 is not required). EREKT 51 The m button or m button has already been assigned to another button/station. I EREKT 52 1 The Agent Line number conflicts with an existino line-number. I EREKT 53 The input DN is not a Supervisor DN. EREKT 54 No NOCU is equipped at that location. EREKT 55 A PCB other than an NEKWNDKU has been assigned to the slot. EREKT 56 The input port has already been assigned. EREKT 57 The input data is different from the old data. EREKT 58 The port has already been assigned to an OCA port. I EREKT 59 1 An ACD Supervisor DN is not allowed to hunt to another DN. 7-12
3. Standard Telephone Data Block (Table 7-3) 3.01 The Standard Telephone Data Block (DSTT Program) defines all parameters for a given stan- dard telephone. One Data Block must be com- pleted for each standard telephone in the system. Data is entered as follows: REQ (Request)--indicates that the program has loaded. Three responses are possible: NEW-To create a new Data Block. CHG-To alter an existing Data Block. OUT-To delete an existing Data Block. NOTE: If OUT is entered, then only the port number (PO/?) needs to be entered below. No other entry is necessary. POR (Port Number)-Identifies the hardware lo- cation of the STT circuit that is to be defined. The port number has two parts: 1) NSTU PCB location: PERCEPTlONe -LOO-Lli/L15-L26(NN). PERCEPTlONe, -LOO - L31 (NN). 2) Circuit number on that PCB: 1 - 8 (X). For example: The port number of the fifth circuit on the NSTU in position’L02 is L025. Enter: Port Number of station (LNNX). NOTES: 1. If the OUTcommand wasgivenabove, the port just defined will be deleted and the next prompt will be REQ. 2. Port L318 cannot be assigned. DN (Directory Number)-Defines the directory number (station number) of the station. Enter: DN (1, 2, 3, or 4 digits). SMX (Station Set Mix)-When the DN that was entered after the DN prompt is also programmed I as a secondary DN(s) on an electronic/digital telephone(s), bridging is possible between the telephones. Enter: Y (bridging is automatically established without a warning tone-i.e., no privacy.) or... PROGRAMMINGPROCEDURES SECTION 200-255-307 JANUARY1993 N (bridging is not allowed-privacy ex- ists with an LED indication). NOTE: If Station Set Mix is not desired, enter “N. ” COS (Class of Group Services)--Assigns one of the 16 available Classes of Service to the tele- phone. (The Classes of Service are defined in the DCOS Program.) Enter: COS Number 0 - 15). TEN (Tenant Number)-Assigns the station to one of the two possible tenants in the system. Enter: 0 if tenant service is not selected in the System Data Block. (TEN = N.) 0 or 1 to specify tenant, if tenant service is selected in the System Data Block. (TEN = Y.) PUG (Call Pickup Group)-Assigns the station to one of the 32 possible pickup groups. Enter: Group number (0 - 31) or NONE. HNT (Hunt Number)-Defines the station to which this DN hunts. Enter: Next DN in hunt group (1 - 4 digits). For Station Hunt-Distributed: #X. (X = Distributed hunt group number, [0 - 31; Maximum: 8 stations per group.) NONE: No hunt group assignment. DLG (Dialing Type)-Defines the type of dialing, if any, to be used by the station. Enter: DIP for dial pulse. TON for DTMF. MNL XXXX for Manual Line to dant or a DN. (XXXX = ATTO, ATTl, or DN digits].) atten- [-I - 4 SDL (Speed Dial List)-Assigns one of the 50,l O- number speed dial lists for use at this station. Enter: SDC XX-Makes the station a control- ler of list number XX. (XX = 1 - 50.) SDU XX-Makes the station a user of list number XX. (XX = 1 - 50.) NONE-No list assigned. 7-13