Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual

							PROGRAMMINGPROCEDURES 
SECTION 200-255-307 
FEBRUARY1992 
TABLE7-8 
Procedure - DSS Console Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
m #NN 
7 
m Feature 8 
AUT L M XX (XXX, XXXX) 
9 
DUP M 10 
DUP MX Y 
11 
DUP MXX YY ZZ 
12 
(continued) 
NOTES: 
1. A maximum of eight DSS consoles may be assigned to each system. Up to two consoles may be 
assigned to a single electronic/digital telephone. N = 0 - 7. 
2. CNNx/LNNX represents the port assigned to the DSS console. 
PERCEPTlONe: COOXZOlX or LOOX - L 1 lx/L 15X - L26X. 
CNNX: X = 1 - 4; LNNX: X = 1, 3, 5, 7. 
PERCEPTIONex: LOOX - L31X. 
LNNX: X= 1, 3, 5, 7. 
3. Identifies DSS console as: digital = Y or electronic = N. 
4. LNNX represents the port of the station associated with the DSS console. 
PERCEPTION,: LOOX - L 1 lx/L 15X - L26X. 
PERCEPTIONex: LOOX - L31X. 
5. When an electronic/digital telephone is assigned to two consoles, both may be switched/fixed or 
one maybe switched and one maybe fixed. However, there cannot be a mixture of switched/fixed 
functions on the same console. 
6. Used to assign a fixed DN to a DSS console button (m = button number; N = station DN). 
7. Used to assign a switched DN to a DSS console button (m = button number; NN = last two digits 
of station DN). 
8. Used to assign a feature to a DSS console button. See Table 7-8a for a list of available features. 
9. Used to assign a range of numbers to a single console. 
L (00 - 59) = Starting button of range. (L must be less than M.) 
M (00 - 59) = Ending button of range. 
XX, XXX = Starting DN to be programmed. 
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							10. 
11. 
12. 
13. 
PROGRAMMING PROCEDURES 
SECTION 200-255-307 
FEBRUARY 1992 
TABLE 7-8 (continued) 
Used to duplicate an entire DSS console button arrangement, M = number of the DSS console to 
be copied (0 - 7). 
Used to duplicate a row of DSS console buttons to another console. 
M (0 - 7) = Number of the DSS console being copied. 
x (0 - 5) = Row of the DSS console being copied. 
Y (0 - 5) = Row of the DSS console to which the copy will be applied. 
Used to duplicate specific buttons from one console to another. 
M (0 - 7) = Number of the DSS console being copied. 
XX(0 - 5) = Starting button on the DSS console being programmed. 
YY (0 - 5) = Starting button of the range to be copied. 
ZZ (0 - 5) = Ending button of the range to be copied. 
= 
/snore line entered. 
= Backspace. 
= 
Stop printing and return to REQ. 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-307 
FEBRUARY 1992 
TABLE 7-8a 
AVAILABLE FEATURES FOR DSS BUTTON ASSIGNMENT 
FEATURE ENTRY I NOTE 
Account Number (SMDR) 
I CRG 
I 
Alphanumeric Message 
Assistance (ACD) 
Automatic Callback MES 
AS.9 
AC6 
Automatic Dialing, Flexible 
I 1 
Automatic Dialing, Fixed 
Call Forward - All Calls FAD XXX 1 
CFD 
Call Forward - Busy 
I CFBY 
I 
Call Forward - Busy/No Answer CFBD 
Call Forward - No Answer 
Call Forward - Busy (System/DID) CFNA 
CFSN 
Call Pickup Directed 
Call Pickup Group 
Display Date and Time/Elapsed Time 
Do Not Disturb PUG 
DIS 
DND 2 
External Zone Paging 
Flash 
Hundreds Group 
Internal Group Paging FLH 
HNG XX 
PINT 3 
4 
Log-in/out (ACD) 
Manual Signaling SIG LNNX 5 
Message Waiting MSG 
Monitor (ACD Supervisor) 
MONT 
Off-hook Call Announce 
OCA 
Override OVR 
Call Park PARK 
Privacy Release PRS 
Release RLS 
Repeat Last Number Dialed 
RND 
Speaker Cut-off 
SCF 
Speed Dial - System 
SDS 
Speed Dial - Station (Controller) 
SDC XX 6 
(con timed) 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-307 
JANUARY 1993 
:--.+ 
TABLE 7-8a (continued) 
AVAILABLE FEATURES FOR DSS BUTTON ASSIGNMENT 
FEATURE ENTRY NOTE 
Speed Dial - Station (User) SDU XX 6 
Station-to-Station Message SSM 
I Status (Available/Unavailable) (ACD) 
I STAT 
I 
Stroke Count (ACD) 
System Night Operation 
Tap (Agent Monitor) (ACD) STRK 
SYS 
ATAP 7 
Universal Night Answer 
Voice Page 
Work Mode Cancel (ACD) UNA 
VCP 
CAN 
NOTES: 
1. There is a maximum of 500 Autodial buttons per system. 
2. This feature can only be assigned to 2000series electronic/l boo-series digital LCD telephones. 
3. The Flash button causes a 500 ms or a i-second flash to a CO trunk. 
4. XX = The higher two digits of the station DN (00 - 99). 
5. LNNX = The port number of the electronic/digital telephone to be signaled. 
6, SDC XX makes the station a controller of list #XX. SDU XX makes the station a user of list #XX. 
Maximum: 50, lo-number Speed Dial-Station lists (XX = 1 - 50). 
7. Only ONE= button can be assignedper SYSTEM when an attendant console is not assigned. 
Them button can ONLY be assigned to an attendant-position electronic/digital telephone or to 
a DSS console assigned to an attendant-position electronic/digital telephone. 
-. 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-307 
JANUARY 1993 
TABLE 7-8 (continued) 
Error Codes 
Program Name: DSS Console Data Block (DDSS) 
Error Code Meaning 
ERDSS 00 A PCB is not equipped in that location. 
ERDSS 01 The port has already been assigned (REQ = NEW). 
ERDSS 02 The wrong button number was entered. 
ERDSS 03 The input DSS console or feature button conflicts with the existing button. 
I I 
ERDSS 04 The PCB is not an NDSU/NDKU. 
ERDSS 05 The port is not assigned (REQ = CHG, OUT). 
ERDSS 06 The port is busy (REQ = CHG, OUT). 
1 ERDSS 07 1 An electronic/digital telephone has already been assigned to the PCB. 
ERDSS08 1 Two DSS have already been assigned to the electronic/digital telephone. 
I 
ERDSS 09 The start button number is larger than the end button number (DUP). 
ERDSS 10’ Them button or feature button conflicts with an existing button (DUP). 
ERDSS 11 The m button has already been assigned in this tenant. 
ERDSS 12 The input port cannot be disabled. 
ERDSS 13 The wrong button parameter was entered. 
ERDSS 14 The input port is not an electronic/digital telephone port (SIG LNNX). 
I I 
ERDSS 15 
ERDSS 16 
ERDSS 17 A station port (SPT) was entered, but the DSS console has already been assigned to the PCB. 
The start button number is larger than the end button number (AUT). 
The button data does not exist. 
I ERDSS 18 1 The type of button assignment (Fixed/Switched) is different from the master DSS console. 
1 
ERDSS 19 m button is set, but station is not set (DIS = 1). 
ERDSS 20 m button is set, but station is not set (DIS = 2). 
ERDSS 21 The 
port must be assianed to a COO or CO1 location. 
ERDSS 22 
ERDSS 23 
ERDSS 24 
ERDSS 25 
ERDSS 26 
ERDSS 27 
ERDSS 28 
ERDSS 31 The input DN is a trunk DN (VCP NNN). 
This SDC has already been assigned. 
A m button has been entered, but a Call Pickup Group has not been assigned. 
The maximum number of m buttons (500) has already been assigned. 
Too many digits have been assigned to ADL (maximum = 16). 
Fixed dialing digits cannot be assigned to m buttons. Assign these digits to m buttons. 
The m button is set, but the station is not an attendant-position electronic/digital telephone. 
The port has already been assigned to OCA. 
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							9. Print DSS Console Data Block (Table 7-9) PORCNNX (or PORLNNX)-All CNNX (or LNNX) 
data will be output. 
9.01 To use the Print DSS Console Data Block 
(PDSS Program): 
l Perform the Authorization Procedure (Level 1,2, 
or 3). PORVAC-A list of all unassigned ports will be 
output. 
Enter: PDSS (in response to the OK prompt). STACNNX (or STALNNX)-All data regarding the 
l After the program has loaded and the REQ station that is associated with the DSS console 
prompt is received: (installed at either CNNX or LNNX) will be output. 
Enter one of the following commands: 
PORALL-All DSS console Data Blocks will be 
output in numerical order of ports (lowest.first). DSSNN-All DSS console switched DN assign- 
ments (#NN = the last two digits of station num- 
bers) will be output. 
PROGRAMMINGPROCEDURES 
SECTION 200-255-307 
FEBRUARY1992 
TABLE7-9 
Procedure - Print DSS Console Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
ITEM PROMPT 
OK PDSS 
- DISK LOADING - 
=Q 
- EXECUTE - USER ENTRY NOTE 
1 
I REP 1 
I 
NOTES: 
1. The folio wing responses are possible: 
PORALL = Outputs all DSS console Data Blocks in numerical order of ports (lowest first). 
PORCNNX (or PORLNNX) = Outputs all CNNX (or LNNX) data. 
PORVAC = Outputs a list of all unassigned ports (COO/CO1 slots only). 
STACNNX (or STALNNX) = Outputs allstation data that is associated with CNNX DSS consoles 
(or LNNX DSS consoles). 
DSSNN = Outputs all DSS console switched DN assignments (#NN = lower two digits of station 
numbers). 
= Ignore line entered. 
= Backspace. 
= Stop printing and return to REQ. 
= Exit program. 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-308 
JANUARY 1993 
CHAPTER 8 
MESSAGE CENTER DATA 
will allow internal DTMF signaling to 
these ports.) 
1. Message Center Data Block (Table 8-1) NOTE: 
If using a Toshiba INTOUCH Digital Voice 
1.01 The Message Center Data Block (DMCD Messaging System, do not make any entries 
Program) identifies the type of Message Center for the MDNO and MDNI prompts. Press the 
and its location. 
q key, 
REQ (Request)-Indicates that the program has 
loaded. Two responses are possible: 
NEW-To create a new Data Block. 
CHG-To alter an existing Data Block. 
MWCO (Message Center #0)-Identifies the type 
of Message Center. 
Enter: MC (Message Center) or VM (Voice 
Mail). DSCO (Disconnect Code)-Defines the discon- 
nect code of the voice mail equipment for Mes- 
Enter: XXXX or NONE.  sage Center #O. (This prompt will only appear 
when MWCO =VM.) This disconnect code is sent 
to voice mail equipment for disconnect before 
the voice mail timeout occurs, and it must match 
the code that is programmed in the voice mail 
svstem. 
MWCI (Message Center #I )-Identifies the type 
of Message Center. (This prompt will only ap- 
pear if TEN = Y in the DSYS Data Block.) 
Enter: MC (Message Center) or VM (Voice 
Mail). 
MDNO (Message Center #0 DN)-Identifies direc- 
tory numbers of Message Center #O. An “A” will 
follow the MDNO prompt and any entries made 
will be added. To delete a port, press the carriage 
return (m key. The system will then prompt “D” 
and any entries made will be deleted. 
Enter: 1 - 4 digits for each DN, or ATTO. 
(ATT0 or electronic/digital telephone DN 
is valid only if MWCO = MC. If MWCO = 
VM, then up to 32 standard telephone 
[NSTUJ port DNs can be entered. This 
will allow internal DTMF signaling to 
these ports.) 
MDNl (Message Center #l DN)-Identifies direc- 
tory numbers of Message Center #l . This prompt 
will appear only in tenant systems. An “A” will 
follow the MDNl prompt and any entries made 
will be added. To delete a port, press the carriage 
return (m key. The system will then prompt “D” 
and any entries made will be deleted. 
Enter: 1 - 4 digits for each DN, or ATT1 . 
(ATT1 or electronic/digital telephone DN 
is valid only if MWCl = MC. If MWCI = 
VM, then up to 32 standard telephone 
[NSTU] port DNs can be entered. This DSCI (Disconnect Code)--Defines the discon- 
nect code of the voice mail equipment for Mes- 
sage Center #1. (This prompt will only appear 
when MWCl = VM.) This disconnect code is sent 
to voice mail equipment before the voice mail 
timeout occurs, and it must match the code that 
is programmed in the voice mail system. 
Enter: XXXX or NONE. 
NM0 (Toshiba Voice Messaging #O)-If using a 
Toshiba INTOUCH or VP Digital Voice Messag- 1 
ing System, enter up to 32 directory numbers 
(NSTU ports) that will be connected to the IN- 
TOUCH or VP system. This provides enhanced 1 
integration of the PERCEPTIONehex and IN- 
TOUCH or VP systems. Following the NM0 1 
prompt, the PERCEPTlONe or PERCEPTION,, 
system will prompt an “A.” Any entries made will 
be added. To delete a port, press the carriage 
return m) key. The system will then prompt a 
“D” and any entries made will be deleted. 
Enter: XXXX XXXX... (in response to the A 
prompt). 
XXXX XXXX... (in response to the D 
prompt). 
TVMl (Toshiba Voice Messaging #1)-This 
prompt will only appear in tenant systems. If 
using a Toshiba INTOUCH or VP Digital Voice 1 
Messaging System, enter up to 32 directory 
numbers (NSTU ports) that will be connected to 
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							PROGRAMMINGPROCEDURES 
SECTION 200-255-308 
JANUARY1993 
I the INTOUCH or VP system. This provides en- will then prompt a 9” and any entries made will 
hanced integration of the PERCEPTIONeke, 
be deleted. 
I and INTOUCH or VP systems. Following the 
Enter: XXXX XXXX... (in response to the A 
TVMO prompt, the PERCEPTlONe or 
prompt). 
PERCEPTION,, system will prompt an “A.“Any XXXX XXXX... (in response to the D 
entries made will be added. To delete a port, 
press the carriage return m key. The system prompt). 
TABLE 8-1 
Procedure 
- Message Center Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
Toshiba Voice Messaging #O 
1 - 4 digits (maximum: 32 DNs) 
Default values are noted in parentheses (). 
(con timed) 
NOTES: 
1. This entry will appear when TEN = Y. 
2. If MWCO or M WC1 = VM, then the user will be able to enter a maximum of 32 directory numbers 
in MDNO. 
If MWCO or MWCl= MC, then the user can only enter one directory in MDNI (electronic/digital 
telephone DN or attendant console). 
XXXX = Station directory number. 
3. An “A” will appear after the MDNO (MDNl) prompt and any entries made will be added. After 
pressing the return key, a “D” will appear and any entries made will be deleted. 
4. If MWCO= MC, enter Al70 or electronic/digital telephone DN. 
If MWCI = MC, enter ATT1 or electronic/digital telephone DN. (This prompt will only appear in 
tenant systems.) 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-308 
JANUARY 1993 
5. If M WC0 = VM, enter up to 32 directory numbers (NSTU ports) that will be connected to the voice 
mail system. 
If MWCI = VM, enter up to 32 directory numbers (NSTUporfs) that will be connected to the voice 
mail system for Tenant 1 (TEN = Y). 
NOTE: Do not make any entries for these two rompts if using the Toshiba INTOUCH or VP Digital 
Voice Messaging System. Press the 
lb - key. 
6. This entry will appear when MWCO or MWCl = VM. 
7. If MWCO = VM and a Toshiba INTOUCH or VP Digital Voice Messaging System is being used, 
enter up to 32 directory numbers (NSTlJpons) that will be connected to the iNTOUCH 
or VP system. 
If MWC1 = VM and a Toshiba INTOUCH or VP Digital Voice Messaging System is being used, 
I 
enter up to 32 directory numbers (NSTU ports) that will be connected to the INTOUCH 
or VP system for Tenant #1 (TEN = Y). 
Ignore line entered. 
Backspace. 
Stop printing and return to REQ. 
Exit program. 
TABLE 8-1, (continued) 
Error Codes 
Program Name: Message Center Data Block (DMCD) 
Error Code 
I Meaning 
ERMCD 00 All MDNs are assigned. 
ERMCD 01 The DN you are trying to delete does not exist. 
ERMCD 02 The MDN has already been assigned. 
ERMCD 03 
ERMCD 04 The DN does not exist in the system. 
Data has already been assigned (REQ = NEW). 
ERMCD 05 
ERMCD 06 Data is not assigned (REQ = CHG). 
MWCO or MWCl = VM, therefore AlTO or ATT1 cannot be entered. You 
cannot enter Al70 at the MDN1 prompt, or ATT1 at the MDNO prompt. 
,.. -.. 
I. “‘Y 
/- 
:- 
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							PROGRAMMING PROCEDURES 
SECTION 200-255-308 
JANUARY 1993 
2. Print Message Center Data Block (Table 8-2) 
2.01 To use the Print Message Center Data Block 
(PMCD Program): 
l Perform the Authorization Procedure (Level 1 or 
2). 
Enter: PMCD (in response to the OK prompt). 
l When the REQ prompt is received after the 
program is loaded: 
Enter: PRT. 
l The Message Center Data Block will output data 
in the same format as it was input in the 
DMCD 
Program. 
!r- 
.,: I 
Le. 
TABLE 8-2 
Procedure - Print Message Center Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
ITEM PROMPT 
OK PMCD 
- DISK LOADING - USER ENTRY NOTE 
=x2 PRT 1 
I 
NOTES: 
response possible is: PRT = Outputs Message Center Data Block. 
= Ignore line entered. 
= Backspace. 
= Stop printing and return to REQ. 
= Exit program. 
8-4