Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual

							PROGRAMMING PROCEDURES 
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TABLE 6-la (continued) 
FEATURE ABB. 
I STD. CODE 
Room Status - Status 1 Set (Vacant/Clean) 
I RSSl I %l 
Room Status - Status 2 Set (Occuoied/CleanI I 
RSS2 I “#2 
Room Status - Status 3 Set (Vacant/Needs Cleaning) 
RSS3 *#3 
Room Status - Status 4 Set (Occupied/Needs Cleaning) 
Room Status Set From 2 to 4 
RSS4 *#4 
RS24 *#5 
Room Status Set From 4 to 2 I RS42 I *#6 
Display Deposit Paid 
Set Deposit Paid 
Clear Deposit Paid 
Voice Message Set 
Voice Message Cancel 
Alphanumeric Message 
Night Operator Station 
Unavailable Agent (ACD only) 
Available Agent (ACD only) 
Remote Log-in, if LOG button is not assigned (ACD only) 
Remote Log-out, if LOG button is not assigned (ACD only) 
Assistance (ACD only) 
Stroke Count (ACD only) 
SDPP *#8 
CDPP 
*#9 
VW3 #15 
mm 
#16 
AN-M #17 
NOS #*4 
STAS ‘20 
STAC l 21 
RLGI *22 
RLGO l 23 
ASS1 *24 
STRK l 25 
Work Mode Cancel, if CANCEL button is not assigned (ACD only) 
Verifiable Account Codes, Add 
Verifiable Account Codes, Delete 
Traveling Class of Service 
Off-hook Call Announce 
Busy Override Tone Volume 
Control (Digital telephone only) 
Ringer Volume Control (Digital telephone only) 
Maid-in-Room Status Clear 
CAN ‘26 
VACA #*5 
VACD 
#*6 
CHS #*7 
OHCA #*8 
BOV *27 
RNGV l 28 
RSSO l #fl 
TABLE 6-I (continued) 
Error Codes 
Program Name: Access Code Data Block (DACD) 
Error Code Meaning 
ERACC 00 The input access code conflicts with an existing access code. 
ERACC 01 Invalid response (1 - 3 digits are allowed). 
ERACC 02 Invalid response (7*5, 8#, etc. are not allowed). 
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2. Print Access Code Data Block (Table 6-2) 
2.01 To use the Print Access Code Data Block 
(PACD Program): 
l Perform the Authorization Procedure (Level 1 or 
a 
Enter: PACD (in response to the OK prompt). 
l When the REQ prompt is received after the 
program is loaded: 
Enter: PRT. 
l The Access Code Data Block will be output in the 
same format as it was input in the DACD Pro- 
gram. Example: REQ PRT 
ACB *7 
CBR **7 
CFD *9 
CFR **9 
etc. 
l REQ will be prompted again once the printout is 
complete. 
Enter: pm 
q (to exit the program). 
TABLE 6-2 
Procedure - Print Access Code Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
ITEM PROMPT 
OK PACD 
- DISK LOADING - USER ENTRY NOTE 
I =Q PRT 1 
- EXECUTE - 
RElQ 
1 
NOTES: 
response possible is: PRT = Outputs Access Code Data Block. 
= Ignore line entered. 
Backspace. 
Stop printing and return to REQ. 
Exit program. 
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							PROGRAMMINGPROCEDURES 
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3. Class of Service Data Block (Table 6-3) 
3.01 
The Class of Service Data Block (DCOS 
Program) defines the 16 Classes of Service that 
are available in the system. All features that are 
controlled by the COS are allowed (except as 
indicated in notes 3 - 10) to all stations unless they 
are restricted in this Data Block. 
3.02 The DCOS Program assigns a number (0 - 
15) to each group of restrictions to be used. The 
number defined here is then entered in response to 
the COS prompt in the 
DSlT, DEKT, and DTGP 
Programs. 
Any numbers that are not entered or 
are otherwise defined will have no COS restric- 
tions. Data is entered as follows: 
REQ (Request)-Indicates that the program has 
loaded. The only response possible is CHG. 
COS (Class of Service)--Defines the COS num- ber (0 - 15) and the restrictions to be associated 
with it. The possible restrictions are listed in 
Table 6-3a. 
Enter: COS number, followed by the restric- 
tion(s), in the following format: 3 TOO 
OVR ACO. 
NOTES: 
1. In this example, COS 3 will not allow 
access to Trunk Group 00, the Override 
feature, or the Attendant Control Override 
fea We. 
2. If Lodging/Health Care features are to be 
allowed in the COS, the code HRM must 
be entered. The result of this entry is the 
opposite of other COS entries, since it 
allows rather than denies feature opera- 
tion. 
COS-Repeat for all COS entries. 
TABLE 6-3 
Procedure - Class of Service Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
ITEM PROMPT USER ENTRY 
OK 
DCOS 
- DISK LOADING - NOTE 
I I REQ 
I CHG 
I 
cos 0 AAA BBB etc. l-10 
cos 
1 
AAA BBB etc. 11 
cos 
Ia! 12 
r I REQ I Repeat prowam if necessary I 
(con timed) 
NOTES: 
1. Enter a list of all features which are not allowed fo this group. See Table 6-3a for a list of features 
and codes. 
2. Default = All features allowed. 
3. lfLodging/Health Care features are to be allowed in this COS, the code HRM must be entered. This 
entry enables rather than denies these features. 
4. If the initiation of Off-hook Call Announce (OCA) by a station is to be allowed, the code OCA must 
be entered in the Class Of Service (COS). This entry enables rather than denies the OCA feature. 
5. If a station is to be required to enter Forced Account Codes, the code FAC must be entered in the 
COS. This entry enables rather than denies this feature. 
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6. If a station is to be required to enter Verifiable Account Codes, the code VAC must be entered in 
the COS. This entry enables rather than denies this feature. 
7. If a station is to be required to enter Forced Account Codes on to// calls only, the code FATmust 
be entered in the COS. This entry enables rather than denies the feature. 
8. if a station is to be required to enter Forcedand Verifiable Account Codes, the codes FAC and VAC 
must be entered in the COS. This entry enables rather than denies this feature. 
9. If a station is to be required to enter Forced and Verifiable Account Codes on toll calls only, the 
codes FATand VACmust be enteredin the COS. This entry enables rather than denies the feature. 
IO. For APU and ABPU, the station must be put in a Call Pick-up Group in either the DEKTor DSTT 
Data Block. 
I 1. A maximum of 16 COS groups (0 - 15) is allowed, 
12. The COS prompt will be repeated until DEL is entered, and then an REQ prompt will be given. 
= ignore line entered. 
= Backspace. 
- Stop printing and return to REQ. 
= Exit program. 
/’ 
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TABLE 6-3a 
CLASS OF SERVICE FEATURES AND CODES 
I 
FEATURE 1 CODE 
I Trunk Group 0 
Trunk Group 1 TO1 
Trunk Grouo 2 TO2 
1 Trunk Group 3 
I TO3 
I Trunk Group 7 
1 Trunk Group 14 
I T14 
I Trunk Group 15 
I DDIU Group 3 
DDIU Group 10 
DDIU Grouo 11 DlO 
Dll 
DDIU Group 12 
DDIU Group 13 D12 
D13 
DDIU Group 14 
DDIU GrouD 15 D14 
D15 FEATURE CODE 
Automatic Callback 
ACB 
Call Forward (All Calls/Station) 
CFD 
Call Forward/Busy (Station) 
CFB 
Call Forward/No Answer (Station) 
‘CFN 
Call Forward Busy/No Answer (Station) 
-CFB 
Call Forward - Busy (DID) 
CSB 
Call Forward - Busy/No Answer (DID) 
CSN 
Call Pickup - Directed 
PUD 
Call Pickup - Group 
PUG 
Call Waiting 
CW-I- 
Override 
OVR 
Speed Dialing - System 
SDS 
Attendant Control Override 
AC0 
Internal Group Paging (Group 00) PI00 
Internal Group Paging (Group 02) PI02 
Internal Group Paging (Group 03) 
PI03 
Internal Group Paging (Group 04) PI04 
Internal Group Paging (Group 05) PI05 
Internal Group Paging (Group 06) 
PI06 
Internal Group Paging (Group 07) PI07 
Internal Group Paging (Group 08) PI08 
Internal Group Paging (Group 09) PI09 
Internal Group Paging (Group 10) 
PI10 
Internal Group Paging (Group 11) 
PI11 
Internal Group Paging (Group 12) 
PI12 
Internal Group Paging (Group 13) PI13 
Internal Group Paging (Group 14) PI14 
Internal Group Paging (Group 15) 
PI15 
Internal Group Paging (Group 16) 
PI16 
Internal Group Paging (Group 17) PI17 
Internal Group Paging (Groups 02 - 17) PIA 
External Zone Paging (Zone 0) PEO 
(con timed) 
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TABLE 6-3a (continued) 
FEATURE CODE 
External Zone Paging (Zone 1) PEI 
External Zone Paging (Zone 2) PE2 
External Zone Paging (Zone 3) PE3 
External Zone Paging (Zone 4) PE4 
External All Paging (Zones 0 - 4) PEA 
All Paging (Group 00, Zones 0 - 4) PAL 
Direct Trunk Access 
DTA 
LCR Class 1 
LCl 
LCR Class 2 
LC2 
FEATURE CODE 
LCR Class 3 LC3 
ACD/MIS Call Pick-up 
APU 
ACD/MIS Call Be Picked-up ABPU 
Supervisor Monitor Tone and LCD Display MTL 
Remote Log-in 
RLOG 
Off-hook Call Announce 
OCA 
Forced Account Code 
FAC 
Verifiable Account Code 
VAC 
Forced Account Code-Toll 
FAT 
Do Not Disturb 
DND 
TABLE 6-3 (continued) 
Error Codes 
Program Name: Class of Service Data Block (DCOS) 
Error Code Meaning 
ERCOS 01 Invalid Resoonse (0 - 15 is allowed). 
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4. Print Class of Service Data Block (Table 6-4) 
4.01 To use the Print Class of Service Data Block 
(PCOS Program): 
l Perform the Authorization Procedure (Level 1,2, 
or 3). 
Enter: PCOS (in response to the OK prompt). 
l When an REQ prompt is received after the 
program is loaded: 
Enter: PRT. 
l The COS Data Block will print out in the following 
format (see Table 6-3a for an explanation of 
feature codes): 
COS NO. 
COSO AAA BBB CCC DDD EEE FFF GGG 
HHH ill JJJ KKK LLL 
COS 1 (etc., up to 15) 
REQ (This prompt will be given at the end of 
printout.) 
Enter: w m 19 (to exit program). 
TABLE 6-4 
Procedure - Print Class of Service Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
ITEM PROMPT 
OK PCOS 
USER ENTRY NOTE 
- DISK LOADING - 
=Q PRT 
- EXECUTE - 
=Q 
NOTES: 
is: PRT = Outputs Class of Service Data Block. 
= Stop printing and return to REQ. 
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CHAPTER 7 
Al-i-ENDANT/STATION/DSS DATA 
1. Attendant Data Block (Table 7-I) 
1.01 The Attendant Data Block (DAlT Program) 
defines one or two attendant consoles in the sys- 
tem and selects the attendant options. Data is 
entered as follows: 
REQ (Request)-Indicates that the program has 
loaded. Three responses are possible: 
NEW-To create a new Data Block. 
CHG-To alter an existing Data Block. 
OUT-To delete an existing Data Block. 
AN0 (Attendant Number)---Selects the console 
that is to be assigned. 
Enter: 0 or 1. 
POR (Port Number)-Selects the port that is to be 
occupied by the console. 
Enter: For PERCEPTlONe-LO01 for Atten- 
dant Console #O. 
L151 for Attendant Console #I. 
For PERCEPTION,,-LO01 for Atten- 
dant Console #O. 
LO1 1 for Attendant Console #l. 
NLPK (Number of Loop Keys)-Indicates the 
quantity of buttons that can be designated as 
Attendant Loop Buttons. _ 
Enter: 4, 6, or 8. 
NOTE: 
If the system is operating in the Lodging/ 
Health Care mode, only four loop buttons can 
be assigned. 
LKO (Lockout Allowed?)-A “Y” response will 
enable the lockout feature, and will not allow the 
attendant to re-enter a held m button confer- 
ence. 
Enter: Y or N. paging zones, or the Expanded Internal Paging 
Group and all external paging zones. Options 
that are not assigned to the feature access 
button may still be accessed by dialing a paging 
access code. 
Enter one of the following: 
INT-Expanded Internal Group Paging 
(Group 0). 
EXT-External All Paging (Zones 0 - 4). 
N-External Paging to Zone N (0 - 4). 
ALL-Expanded Internal Group Paging and 
External All Paging. 
NONE-No Internal or External Paging 
Access. 
PRI (Incoming Call Priority )-A “Y” response will 
direct all calls to the attendant console according 
to the priority defined by the PRl - PR5 prompts. 
An “N” response will direct all calls to the atten- 
dant console on a first-in/first-out priority basis. 
Enter: Y or N. 
PRl - 5 (Priority 1 - 5, Current)--A “Y” response 
to the PRI prompt will print the current priority 
tables. 
PRl - 5 (Priority 1 - 5, Set)--Defines the incoming 
call priority. The possible types of calls are: CO, 
FX, TIE, WAT, OPR, RCL, HLD, TIM, LNl, LN2, 
INT, SER (Business mode only). 
Enter: NN or NNN (type of call). 
NOTE: 
There is no program provided to print out the 
Attendant Data Bock. 
PAG (Page Button)-Assigns the console m 
button to access either the Expanded Internal 
Paging Group (Group 0), one or all external 
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TABLE7-1 
Procedure - Attendant Data Block 
Authorization Procedure must be completed. If an OK response is received, proceed as follows: 
NOTES: (continued) 
1. Entries of 6 and 8 are allowed only in the Business mode. 
2. Designates the specific kind of paging accessed by the m button. 
/NT = Expanded Internal Group Paging (Group 0). 
EXT = External All Paging (Zones 0 - 4). 
N = External Paging to Zone N (0 - 4). 
ALL = Expanded Internal Group Paging and External All Paging. 
NONE = No Internal or External Paging Access. 
3. If ‘7”’ (yes) is entered, all calls will be directed to the attendant console according to the priority 
defined by the PR1 - PR5 prompts. If “N” (no) is entered, all calls will be directed to the attendant 
console on a first in/first out priority basis. 
4. If “Incoming Call Priority” is selected (PI?/ = Y), the current priority table (PR 1 - PR5) will be called 
up and printed. 
5. Used to change the “Incoming Call Priority” tab/es (PRl - PR5). NNN = Type of call (CO, FX, T/E, 
WAT, OPR, RCL, HLD, TIM, LNl, LN2, INT, SER[Business mode only]). 
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TABLE 7-1 (continued) 
Error Codes 
Program Name: Attendant Data Block (DAlT) 
Error Code 
ERAT-T 00 
ERATT 01 
ERA-I-T 02 
ERAl-f 03 
ERATI- 04 
ERAl-F 05 
ERA-I-T 06 
ERA-I-I- 08 
ERA-IT 09 
ERA-I-T 10 
ERAl-T 11 
ERA-I-T 12 
ERA-I-T 13 
ERA-I-T 14 
Meaning 
A PCB is not equipped in that location. 
The PCB is not an NEKU type. 
The port is busy. 
The port has already been assigned to a station or DDIU (REQ = NEW). 
The port has not been assigned (REQ = CHG, OUT). 
Invalid port number. 
The entered access code is not assigned to a paging zone or group. 
Input data was erased because the program was aborted during NEW data entry. 
Attendant data is not assigned to the input port (REQ = CHG, OUT). 
The trunk group is already in this priority group. 
This is not a valid entry. 
The port has already been assigned to a DSS console. 
The port has already been assigned to a trunk. 
The number of the Attendant Loop Buttons in the Lodging/Health Care mode 
cannot be changed. 
NOTE: 
There is no program to print out the Attendant Data Block. 
7-3