Toshiba Dp5018ds Instruction Manual

							Strata CIX DP5000-series Telephone UG     01/08 
						

							Do Not Disturb
If your station is in Do Not Disturb (DND) mode, internal, external and transferred 
calls do not ring your station and Off-hook Call Announce calls are denied. You can 
continue to make calls while in the DND mode. When originating a call in DND 
mode, you will hear a short burst of interrupted dial tone followed by continuous 
dial tone. You can start dialing at any time during either tone.
If you put your Primary extension into DND mode, all calls to that telephone are 
rejected. If your extension is set for Call Forward-Busy or Call Forward-Busy/No 
Answer, the call is redirected to the forwarding destination immediately. 
If you put an extension other than the Primary extension into DND, only calls to that 
extension on your telephone will be blocked. Appearances of that extension on other 
telephones continue to ring.
‰  To activate DND on your Primary extension
‰ Press 
Do Not Disturb or #6091 (hear Success Tone). The LED lights steady 
red and DND mode is activated for the entire station.
‰  To activate DND on a non-Primary extension
‰ Press the desired extension appearance and 
Do Not Disturb or #6091 (hear 
Success Tone). The LED lights steady red and DND mode is activated for that 
extension on your telephone.
‰  To deactivate DND
‰ Press 
Do Not Disturb or #6092 (hear Success Tone). The LED lights goes out 
and DND mode is de-activated.
Strata CIX DP5000-series Telephone UG     01/08 
						

							Setting DND for Another Extension
‰	 To	activate	 DND	for	another 	extension
‰  Enter 
#6191 (hear Entry Tone) + the Primary extension of the remote extension 
+ the pass code + 
# (hear Success Tone). This sets DND as if activated by the 
Primary extension on the target telephone.
‰  To deactivate DND for another extension
‰ Enter 
#6192 (hear Entry Tone) + the Primary extension of the remote extension 
+ the pass code + 
# (hear Success Tone). This removes DND from the target tele-
phone.
‰  To change your DND Pass Code
‰ Enter 
#670 (hear Entry Tone) + ext. no. (hear Entry Tone) + old pass code + # 
(hear Entry Tone) + new pass code + # (hear Success Tone).
If you activate DND while a call is ringing, the ringing stops. The LED continues 
to flash on your telephone and ring on other appearances.
Door Lock(s)
If you have locked doors in your facility that can be controlled through the Strata 
CIX system, you may be able to unlock these doors by using your telephone’s 
Unlock Door button(s). The 
Unlock Door button(s) is programmed to unlock a 
specific door. Check with your System Administrator to find out the locations of 
your system’s door phones and record them below. 
‰  To unlock a door
‰ Press the specific 
Unlock Door button or #12 + the Door Lock Number (see 
above table). The door unlocks for three~30 seconds (set in system program-
ming). The Unlock Door LED is lit while the door is unlocked.
Strata CIX DP5000-series Telephone UG     01/08 
						

							Door Phone(s)
Door phones can be used to call phones selected in system programming. When a 
door phone calls, you hear a distinctive ringing tone, one or five times (set in system 
programming). You can also call a door phone and monitor the surrounding area.
LCD telephones display the door phone name ID when calls are made to or from 
door phones. 
The number of possible door phones varies by Strata CIX system, 01~24 maximum 
for larger systems. Check with your System Administrator to find out the names and 
locations of your system’s door phones and record them below.
‰  To answer a door phone call
‰ When you hear a door phone call ringing, lift the handset or press the ringing 
button. A door phone call sounds like chimes (high/low). The extension LED 
flashes green (in-use) and you are connected to the door phone.
...or to pick up door phone calls ringing someone else’s telephone, press your 
extension + 
#5#5 + directory number of the ringing phone.
Strata CIX DP5000-series Telephone UG     01/08 
						

							‰	 To	call/monitor 	a	 door 	phone
1.  With the handset off-hook, press an extension button. You hear dial tone and the 
LED flashes green (in-use).
2.  Press 
#15 (hear three tone bursts), then enter the door phone number (01~24, 
depending on system size). A two-way talk-path exists between your telephone 
and the door phone. The door phone will not ring. You can audibly monitor the 
area around the door phone.
‰  To call from a door phone
1. Press the door phone button and then release it. You hear a distinctive ringing 
tone–one or five times (set in system programming).
2.  When answered, speak at a normal voice level in the direction of the door phone.
Emergency Call
‰ To make an emergency call, dial 911 or Access Code + 911. This depends 
on off-hook preference set up for your telephone.
Note  Check with your System Administrator for the Access Code because this code 
may be different from the one used to get an outside line.
Emergency Monitoring Station
Your system may have one digital telephone assigned as an emergency monitoring 
station. If your telephone has this assignment, your line LED will flash green when 
someone makes a 
911 call. When you answer the call, you can listen in and partici-
pate in the conversation. See your System Administrator for more information on 
this feature.
Strata CIX DP5000-series Telephone UG     01/08
To redial the last number, press         (Redial) or *0. 
						

							Emergency Ringdown
If a station remains off-hook for a programmable period, it can be automatically 
treated as an Emergency Call and directed to an emergency destination. The station 
may have partially dialed a number or have dialed no digits at all. Each station is 
programmed with its specific emergency ringdown destination.
A station number or a group pilot number can be specified as an emergency ring-
down destination. In a private network, the station or pilot number must be in the 
same network node. Remote emergency destination and door phones are not permit-
ted.
Language Codes
This feature enables you to change the language sent from the Attendant Console 
or from a PC. See your System Administrator to find out if your telephone is pro-
grammed with the ability to change languages. 
‰  To change the Language Display
‰ Enter the Change Language access code 
#495 + the Language Code (see below).
1: English date format – MM/DD (/YY)
2: British English – DD/MM (/YY)
3: French – DD/MM (/YY)
4: Spanish – DD/MM (/YY)
Table 8  Speed Dial Access Codes 
Speed Dial (Dialing an SD number)  
Station Spdial 
+ nnn 
nnn = 100~199 Station SD numbers
System
1
Spdial2 + nnn 
nnn = 200~999 System SD numbers
Strata CIX DP5000-series Telephone UG     01/08
1. 
Press       Spdial on a DP5000-series digital telephone 
						

							Message Waiting
Message Waiting is shown on the Msg button which will flash red when there are 
messages waiting. The waiting message indicators can come from the voicemail sys-
tem or they can be internal messages sent from other extensions. 
The messages from other extensions are notifications that someone has called your 
extension and wants you to call them back.
An extension can receive up to three Message Waiting indications, one additional 
indicator will always be reserved for the voicemail system.
Note  If there are Phantom DN\qs (PhDN\qs) programmed on an extension, each 
PhDN can receive up to three message waiting indicators. 
‰  Responding to a Lit Msg LED
1. Press Red flashing 
Msg button. The telephone will dial the message source (the 
voicemail or another extension). See Note below.
2.  When call is finished, hang up and the message waiting indicator will be cleared.
3.  If the Msg LED continues to flash, there are additional messages to check, repeat 
steps 1-2.   
Voicemail devices have a short delay in turning off the message waiting indica-
tors.
‰  To manually turn off the Msg LED, press your extension button, then enter #409. 
Repeat this sequence until all the messages are cleared.
•	 If	 there	 is	a	+	 on	 the	 LCD,	 press	the	
Next Soft Key to scroll through the mes-
sages sent to that extension. 
•	 To	 see	who	 has	sent	 you	messages,	 or	to	retrieve	 the	messages,	 press	the	flashing	
Msg button.
Table 9  Feature Access Codes 
1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an 
Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD).
2.  If your telephone does not have a        Spdial button, press the 
* button, then dial the three digit  
Speed Dial bin number (nnn).
Strata CIX DP5000-series Telephone UG     01/08 
						

							Table 9 Feature Access Codes 
Station
#66 + nnn + Phone No. + 
# 
System
1#66 + nnn + Phone No. 2
 + # 
Table 10  Phone Number Dial String CharactersStrata CIX DP5000-series Telephone UG     01/08 
						

							Turning On/Off MW LED on Another Extension
When an extension is called, the calling party can choose to send a message to the 
called party. This is a notification to say that a call has been missed and the calling 
party would like to be called back.
By sending a message to another extension you turn on their Msg LED.
1. Dial an internal extension. You may hear ringing or busy tone.
2.  Press 
Msg or 7. The Msg LED flashes red on the called telephone. At your tele-
phone, the Msg LED lights steady red and the LCD shows the station number 
where the Message Waiting light was sent to.
If you decide to cancel the Message Waiting light at this point, press 
Msg or 7 
again while ring-over tone is playing and the light will be cancelled, or if you 
want to cancel the message later, call the telephone you set the message on and 
press 
7 twice.
3.  Press 
Spkr. Your Msg LED turns Off. The Msg LED on the called telephone 
flashes until the called party presses the flashing 
Msg button which calls you 
back.
4.  Turn off the Message LED.
‰	 The	 two	ways	 to	turn	 Off	a	Message	 LED	are
Table 10  Phone Number Dial String Characters
0~90~9
#End of Speed Dial Number when entering via access code (#66)
*
Escape. “*” functions as an escape key indicating that the number immediately 
following represents something exceptional. When 
* is used as an escape char-
*   
(1 ~ 9)A pause from 1~9 seconds. To pause longer than 9 seconds, enter more pause 
escape sequences. Example: To insert a 17-second pause, press 
*9*8. A  “P” 
** *is entered into the speed dial string.
•	 To	 store	#,	press	*#
Strata CIX DP5000-series Telephone UG     01/08
2.  Press      Spdial. “SPEED DIAL MODE” displays on the LCD.
5. Press    Spkr, then input 
the name that will appear 
in the Personal SD   
directory (nine characters 
max).
You can enter   
alphanumeric characters 
from the dial pad (shown 
right and in Table 11). 
						

							Method 11. Press 
#64 plus the extension number that has the message light set.
2.  Press 
Spkr or hang up to end the call.
Method 2 1. Dial the extension that has the Message LED on.
2.  Press 
77
3. Press Spkr or hang up to release your telephone.
Strata CIX DP5000-series Telephone UG     01/08
6. Press      Spdial. The 
Speed Dial name is now 
programmed.