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Toshiba Dp5018ds Instruction Manual

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Page 61

C The call is “supervised” during the transfer process so the call can be announced to the 
receiving party before completing the transfer. A supervised transfer also allows the person 
originating the transfer to take back or cancel the transfer.
‰		To	 perform	 Call	Transfer 	Immediate
1.  While on a call, press the 
TRNS Soft Key. 
2.  Dial the extension where you wish to transfer the call.The call rings the destina-
tion station and your telephone returns to the idle state. If your telephone does...

Page 62

2. Press the DSS button programmed to the voice mail number.
3.  Hang up and the caller is connected to the VM mailbox.
Call Waiting
You can answer a call that is transferred to your station, even when your station is 
busy. When another call is camped onto your station, you hear two Camp-on tone 
beeps and the extension or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have an exten-
sion button available to receive the call, two camp-on tone beeps...

Page 63

Caller ID
Incoming calls to your extension with Caller ID can be recorded into a rolling list 
that is saved on your telephone. The call information is placed in the list along with 
the number, name (if provided), time and date of the call, and status of the call 
(answered, abandoned, or redirected). You can access this list from an LCD tele-
phone with a flexible 
Caller ID button.
‰  To view saved Caller ID information
1. When your station is idle, press the 
Caller ID button.
The Caller ID LED...

Page 64

3. When the called party answers, press Cnf/Trn. If you receive a busy tone or no 
answer, press 
Cnf/Trn again to return to the original connection.
All parties are conferenced. If the second call was placed on a 
Line that appears 
on your telephone, the LED also flashes green.
4.  Repeat steps 1~3 until all parties are added or the maximum number of parties is 
reached.
Note  When the Master of the conference hangs up, the control is automatically 
transferred to the first internal station added to...

Page 65

1. Complete Steps 1 and 2 above to add the line to which you wish to transfer confer -
ence control. See previous Note.
2.  Announce the call and hang up to transfer it. This station now becomes the con-
ference Master with the ability to add or delete parties.
‰	 To	 hold	 a	conference	 call
‰  If you are the Conference Master, press the 
Hold button once (or twice for 
Executive Hold) to place the conference call on hold. The other parties can con-
tinue with the conference. Music-on-hold is suppressed...

Page 66

2. Dial the voice mail (VM) extension number, then enter the VM mailbox and 
security code. This adds the voice mailbox to the conference.
3.  Press 
Cnf/Trn to reconnect to the original party. (You can continue to add con-
ference members by pressing 
Cnf/Trn and dialing another extension.)
Now, all parties in the conference can listen to or record a message to this voice 
mailbox. Only the Master can control the VM with touchtones or Soft Keys.
Strata CIX DP5000-series Telephone UG     01/08 

Page 67

Supervising a Tandem Call
1. While talking on an outside call, press Cnf/Trn. You hear dial tone. The exten-
sion LED flashes (conference rate).
2.  Dial an outside telephone number. 
3.  After the party answers, press 
Cnf/Trn. The extension LED flashes (in-use rate) 
and all parties are conferenced.
If you receive a busy tone or if the station does not answer, press the flashing 
extension button to return to the original connection. 
4.  Press 
Cnf/Trn and hang up. The extension LED flashes...

Page 68

‰ To add an Incoming call to the Conference
1. Place the first caller/Conference on hold.
2.  Answer the incoming ringing call.
3.  While speaking to the incoming caller, press 
Cnf/Trn button.
4.  Press the blinking DN where the first caller/Conference was placed on hold.
5.  Press 
Cnf/Trn twice to join all parties together.
‰  To Split from a conference
1. While in a conference call on a DP5000-series phone, press the 
SPLT (Split) soft 
key or Split button. 
2.  Press the 
NEXT soft key until you see...

Page 69

Strata CIX DP5000-series Telephone UG     01/08 

Page 70

Direct Inward System Access (DISA)
Outside callers with touch tone telephones can call in to lines programmed for Direct 
Inward System Access (DISA) and dial an extension or outgoing line without going 
through an attendant or operator. Check with your System Administrator to see if 
this features is available for your telephone.
1. From outside the system, dial the public telephone number assigned to DISA. 
The call will be answered and you will hear system dial tone.
If you do not dial within 10...
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