Home > TiE > Telephone > TiE Onyx 2, 3, 4, 5 Service And Programming Manual

TiE Onyx 2, 3, 4, 5 Service And Programming Manual

Here you can view all the pages of manual TiE Onyx 2, 3, 4, 5 Service And Programming Manual. The TiE manuals for Telephone are available online for free. You can easily download all the documents as PDF.

Page 341

E- EXTENSIONS
 CIRCUIT TYPE
Feature Reference
Instructions
Step  
Step 1 
Step 2 
Step 3 
Refer to Programming in the following features:
Alphanumeric Display
Analog Station Interface
Attendant Console
Automatic Call Distribution
Automatic Call Distribution (ONYX IV)
Background Music
Call Timer
Dialing Number Preview
Direct Station Selection. DSS Console
Extension Hunting
Multiple Directory Numbers (ONYX IV)
Music on Hold
Night Answer, Universal Night Answer
Off Premise Extension
Private Line
Voice Mail...

Page 342

E- EXTENSIONS
 DATA MODULE/DATA PORT
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 l
Step 2 l
For circuit type Z extensions, use this option to identifv the connected device
as a Data Module (Y) or Data Port PCB circuit (N). 
 option only applies
to circuit type Z extensions. Always disable (N) this option for Modem
Pooling (type M) extensions.
Conditions
None
Default Value
All type Z entries are Data Modules (Y).
Refer to the Data Products Manual.
Refer to the Data...

Page 343

E- EXTENSIONS
 CLASS OF SERVICE
Description
Use this option to assign a Class of Service (COS) to each extension. Keep
the following in mind when assigning a COS to an extension:
 DSS Consoles and Modem Pooling extensions do not require a Class of
Service
 Attendants (assigned in QC) must have COS 30. Do not assign any other
COS to an attendant. Remember that COS 30 follows COS 00
programming. Changing COS 00 affects COS 30.
DISA and incoming tie trunks also require a Class of Service assignment.
Refer...

Page 344

 EXTENSIONS
 CLASS OF SERVICE
Instructions
Step 1 l
Step 1 l
Step  
Step 3 
To enter data on the PRF:
Enter the Class of 
 (00-27. 30 for attendants) for each extension on
Table 3.
To enter data at the programming terminal:
Type 
E3. You see: EXT 300
Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN. In either case, you see:
cos
Enter data for this option from Table 
 and press RETURN.
You advance to the next consecutive extension.
2-86 SOFTWARE CONFIGURATION Issue  

Page 345

E- EXTENSIONS
 NEXT EXTENSION IN HUNT GROUP
Description
Note:
Related
Programming
l
Use this option to create the extension hunting sequence for Circular and
Terminal Extension Hunting. Hunting follows the order of the list you create
using this option. You can also use this option to assign an Overflow
destination for UCD hunting.
For Extension Hunting, Circular and Terminal, use this option to link
extensions into a hunting list. For Circular Hunting, make sure your last
member loops back to the first....

Page 346

E- EXTENSIONS
 NEXT EXTENSION IN HUNT GROUP
Related
Programming
(Cont’d)
l
l
Feature Reference
Instructions
Step 1 l
Step  
Step  
Step 3 
Extension Hunting. UCD
E- Extensions, 
 Circuit Type  Program the master extension number
with type X (uninstalled). The master extension must be a port that has no
phone connected to it.
E- Extensions, 
 Hunt Type  Enter a hunt type for each member of the
hunting group and the master extension number. The hunt type should be the
same for each member. The choices...

Page 347

E- EXTENSIONS
ES- HUNT TYPE
Description
Use this option to assign an Estension Hunting type (01-06) to each-extension.
For Automatic Call Distribution. assign hunt type 06 to:
 Each member agent in the ACD group.
 The ACD group master extension.
Make sure the  extension has hunt  00.The supervisor should
never be an ACD group member.
For Circular and Terminal Hunting, designate a hunt type for each member
of the hunting group. The choices are:
00 Extension not in a hunt group. If the last member in a...

Page 348

E- EXTENSIONS
 HUNT TYPE
EXTENSION HUNTING OPERATIONAL  (Page 1 of 6)
TYPE OF CALLCONDITION 01  
Transfered
BusySkip member. If all busy.Skip member. If all busy.Hear  for recalltrunk
cycles through group. cycles through group. duration, cycles through groupthen recall. then  Ring.then Key Ring.then recall. then  Ring.
Ring 
 No answerRing, once through Ring, once through Ring, once through
group. recall group. recall group, recall
transferer. then Key Ring. transferer. then Key Ring.transferer. then Key...

Page 349

E- EXTENSIONS
 HUNT TYPE
    (Page 2 of 6)
TYPE OF CALLCONDITION   03
DID
Skip   all busy.Skip  If all busy. Skip  If all busy.
intcrccpt or  intcrccpt or busy intcrccpt or  tone.
Ring 
 So Ring  through Ring  through Ring once through
group.   Ring. group.   Ring. group. then Key Ring.
Voice call 
 No  N ‘AN!A
II
DISAD.N.D.Skip mcmbcr.
if all DSD. intcrccpt.
Call Forwarded Follows Call BusySkip member. If all
busy.   Ring.
Ring 
 No answer
Ring  through
group.   Ring.
Voice call 
 No answer 
Skip if all...

Page 350

E- EXTENSIONS
 HUNT TYPE
EXTENSION HUNTING OPERATIONAL MATRIX (Page 3 of 
 
TransferredBusySkip member.  Ringtrunkif all bus?.Skip member.  Ringif all busv.Camp-On for recall duration,cycle thru group.then recall, then  Ring.
Direct term.
trunk
Ring  No answerRing. cyclesRing.Ring. cycles
to end of group.to end of group.
Voice call  No answer 
D.N.D.Skip member.   DND.Skip member. If all DND.Skip member. If all DND.flashes last member.
flashes last member.flashes last member.
Call Forwarded
Follows Call...
Start reading TiE Onyx 2, 3, 4, 5 Service And Programming Manual

Related Manuals for TiE Onyx 2, 3, 4, 5 Service And Programming Manual

All TiE manuals