Telrad Digital Digital Family Of Systems Operating Instructions

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To program call forwarding
Avanti 3025
and 3020 sets
(PBX sets: First press the DN button for which you want your calls for-
warded. Then:)
1. Press 
CALL FORWARD softkey
NOTE
If you are authorized, you can execute call for-
warding for all your DNs at once. If so, press the
 
CALL FORWARD 
softkey and then {FWD DNS} 
which only appears on authorized sets).
2. Press the appropriate softkey to select the type of call forward that
you want to program - 
{CALL FWD}, {BUSY} or {NOANS}.
3. Press the appropriate softkey to select the type of calls that you
want to forward - 
{ALL}, {INT} or {EXT}.
- The programmed destination appears (if already programmed).
4. Dial the desired forwarding DN or speed dial code, or press an
appropriate forwarding speed dial or memory button.
5. Press 
{EXIT} (Avanti 3025: press 
 icon) to return to idle.
If you programmed Call Forward All:
•Key mode sets: The [DND] button flashes red and a reminder bro-
ken dial tone is heard when you go offhook.
•PBX mode sets: The DN button programmed with call forward flash-
es red and a reminder broken dial tone is heard when you access this 
DN. 
All other setsEach call forward type is activated by dialing a feature access code or 
by pressing programmable buttons to designate the type of call forward 
and the type of calls to be forwarded (ALL/INT/EXT).
The default CALL FORWARD access codes are:
CALL FORWARD - [FEATURE][3] [5]
or
Press [SPKR] and then [DND]
CALL FORWARD BUSY -   [FEATURE] [3] [2] 
CALL FORWARD NO ANSWER - [FEATURE] [3] [6] 
When forwarding calls, the forward code is followed by a code designat-
ing the type of calls to be forwarded (ALL/INT/EXT). This code is not en-
tered if it has been already programmed on a speed dial button. The 
codes designating the type of call to be forwarded:
ALL calls
(both internal and external)  [2].
EXT (external) [3].
INT (internal)  [4].
NOTE
Your telephone set may have a predefined but-
ton for a particular call forwarding method (Ex-
ample: CALL FORWARD BUSY INTERNAL).  
						

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Buttons marked [CA AL] and [CY AL] are de-
fault-programmed for ALL calls (both internal and 
external). 
To forward all calls (both internal and external) 
to an internal destination:
1. If you are programming a specific DN button on a PBX mode set, 
first press the desired DN button. Otherwise, skip to the next step.
 
2. Dial one of the CALL FORWARD access codes followed by [2],
or
Press a button programmed for forwarding ALL calls (Example:
CALL FORWARD NO ANSWER ALL)
3. Dial the desired forwarding DN or speed dial code, or press an
appropriate forwarding speed dial or memory button.
-Key mode sets: The [DND] button flashes red and a reminder 
broken dial tone is heard when you go offhook.
-PBX mode sets: The DN button programmed with call forward 
flashes red and a reminder broken dial tone is heard when you ac-
cess this DN.
To forward external calls
1. If you are programming a specific DN button on a PBX mode set, 
first press the desired DN button. Otherwise, skip to the next step.
2. Dial one of the CALL FORWARD access codes followed by [3],
or
Press a button programmed for forwarding EXTERNAL calls (Exam-
ple: CALL FORWARD BUSY EXTERNAL).
3. Dial the desired forwarding DN or speed dial code, or press an
appropriate forwarding speed dial or memory button.
To forward internal calls
1. If you are programming a specific DN button on a PBX mode set, 
first press the desired DN button. Otherwise, skip to the next step.
2. Dial one of the CALL FORWARD access codes followed by [4],
or
Press a button programmed for forwarding INTERNAL calls (Exam-
ple: CALL FORWARD INTERNAL).
3. Dial the desired forwarding DN or speed dial code, or press an
appropriate forwarding speed dial or memory button.
WARNING
If you later change the number programmed for a 
forwarding speed dial code or button, calls will be 
forwarded to the new number.
To cancel call forward programming
Avanti 3025 set
PBX mode sets: 
1. Follow the procedure above (steps 1 to 2) for programming call for- 
						

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warding, and then:
2. Press
 {DELETE}
3. Press {EXIT}
- The appropriate DN button stops flashing and set returns to the 
idle state.
Key mode sets:
1. Press the flashing [DND] button.
-The [DND] button stops flashing and dial tone returns to the nor-
mal state.
Any other set To cancel call forwarding of all calls:
1. If you programmed call forwarding for a specific DN button on a PBX 
mode set, first press that DN button. Otherwise, skip to the next 
step.
2. Press [#].
3. Dial the CALL FORWARD access codes followed by [2],
or
Press a button programmed for forwarding ALL calls (Example:
CALL FORWARD NO ANSWER ALL).
4. Hang up
NOTE
When Call forward ALL is activated on a key 
mode set, the [DND] button flashes. You can 
cancel the feature by simply pressing the flashing 
[DND] button.
To cancel call forwarding of external calls
1. If you programmed call forwarding for a specific DN button on a PBX 
mode set, first press that DN button. Otherwise, skip to the next 
step.
2. Press [#].
3. Dial the CALL FORWARD access codes followed by [3],
or
Press a button programmed for forwarding EXTERNAL calls (Exam-
ple: CALL FORWARD BUSY EXTERNAL).
4. Hang up
To cancel call forwarding of internal calls
1. If you programmed call forwarding for a specific DN button on a PBX 
mode set, first press that DN button. Otherwise, skip to the next 
step.
2. Press [#].
3. Dial the CALL FORWARD access codes followed by [4],
or
Press a button programmed for forwarding INTERNAL calls (Exam- 
						

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ple: CALL FORWARD INTERNAL).
4. Hang up
Canceling Call forward to me
If another extension has programmed Call forward to your extension 
and you want to cancel this status, proceed as follows:
Avanti 3025/
3020/3015D
sets1. Press {CANCEL}.
2. Press {FLW TO ME} ({FL 2ME} on 3015D.
3. Press 
{ALL} or enter the DN of the extension which programmed
Call forward to your extension
4. . Hang up
Any other set1. Dial the CANCEL access code ([#])
2. Press [FEATURE] or dial the FEATURE access code ([7])
3. Dial the CALL FORWARD access code ([3][5])
4. Dial [8].
5. Dial the DN of the extension which programmed Call forward to your
extension
or
Dial the ALL access code [*] to delete Call forward to me from all
extensions.
6. Hang up
3.18 PROGRAMMING PERSONAL SPEED DIAL NUMBERS
The following procedures describe how to enter a number in your per-
sonal speed dial memory library, or to program SPEED DIAL buttons. 
The size of your personal speed dial memory (the amount of codes you 
can program) is dictated by system setup. Ask your System Administra-
tor how many speed dial numbers and SPEED DIAL buttons have been 
allocated to your extension. The personal speed dial memory also af-
fects the Phone Book feature (see Section 5).
3.18.1 Special characters in a speed dial string
There are a few special characters which can be entered in a Speed dial 
string, as follows:
TRANSFER - This can only be entered as the first digit of the string and 
is useful for frequent one-touch call transfers. From Avanti 3025/3020/
3015D sets, use the 
{XFER} softkey. On other sets, use the 
[TRANSFER] button. An 
X appears as the first digit of the string and, in 
effect, occupies the equivalent of two digits.
FEATURE FLASH - This is useful when your system is behind a CEN-
TREX or other PABX and you wish to access their special services. 
From Avanti 3025/3020/3015D sets, use the
 {FLASH SIG} softkey. On 
other sets, press [FLASH-SIGNAL] (if defined) or [FEATURE]
[FLASH]. (NOTE: Depending upon system programming, you may 
have to press [FLASH] instead). 
/ (slash) appears to represent this  
						

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digit in the string and, in effect, occupies the equivalent of two digits.
TONE DIAL - This is used when you are dialing on a line defined as 
pulse dialing, but you wish to switch over to tone dialing (e.g. for voice 
mail services). From Avanti 3025/3020/3015D sets, use the 
{TONE DI-
AL}
 button. On other sets, press [P®
T] (Pulse_Tone), otherwise, con-
sult your System Administrator. 
T appears on the display and, in effect, 
occupies the equivalent of two digits.
PAUSE - This is used when you want to introduce a short timeout in the 
middle of dialing for whatever reason (e.g. allowing for reaction time), 
but not as the first digit. From Avanti 3025/3020/3015D sets, use the
 
{PAUSE}
 softkey. On other sets, press [PAUSE]. A blank space ( ) 
appears to represent this digit in the first four digits of the string. Any 
pause entered after the fourth digit appears as an asterisk and all en-
tries thereafter appear as asterisks during a programming session and 
do not appear at all in the display procedure (see below) or during 
speed dialing. This is useful for entering private numbers.
The speed dial string may include digits (0-9), the characters: *, #, and 
any of the special characters mentioned above: /, (slash) 
X, T, and - 
(blank) or * (pause/hidden).
The string may include  chaining. For example, a single string may dial 
an outside line code, wait for dial tone and proceed to dial a subscriber.
To display a speed dial number(display sets only)
All display sets
1. Press PROGRAM softkey (Avanti 3025: Press the 	 icon).
- The display shows 
PROGRAMMING.
2. Dial the speed dial code (3 digits, starting with “0”) or press the cor-
responding button whose number you want to see.
- The display will show 
SP, the code and the number programmed 
for the requested speed dial memory (e.g. 
SP 003    
18005551212
).
NOTE
On 16-character display sets, 
SP and the code 
disappear if the string contains more than eight 
digits.
To enter or change a number
Avanti 3025/
3020/3015D
sets
1. Press PROGRAM softkey (Avanti 3025: Press the 	 icon)
- Display shows 
PROGRAMMING
2. Press SPEED DIAL softkey.
- Display shows 
SPD 
3. Dial the speed dial code (3 digits, starting with “0”) for one of the
available memories or press the desired SPEED DIAL button.
- Display shows 
SP, the speed dial code and (if previously pro-
grammed) the previous speed dial number (e.g. 
SP 003    
18005551212
).
- If no string was programmed previously, just 
SP and the code is 
displayed. 
						

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4. Dial the new number to be stored (up to 16 digits, including the spe-
cial characters described above, which are accessed by pressing
{FLASH SIG}, {XFER}, {TONE DIAL} or [PAUSE].
- Display shows the digits as you enter them.
5. Press
 {SAVE}
6. Hang up.
All other sets1. Press [FEATURE] and then [PROGRAM].
2. Dial the speed dial code (3 digits) for one of the available memories
or press the desired SPEED DIAL button.
3. Dial the new number to be stored (up to 16 digits, including some of
the special characters described above) by pressing: 
 [TRANSFER], [PAUSE], [P®
T] (if defined), [FLASH-SIGNAL] (if
defined) or [FEATURE][FLASH] (NOTE: Depending upon system
programming, you may have to press [FLASH] instead).
4. Hang up.
NOTES
1. If your extension is defined as the system 
speed dial programming extension, then the 
same procedure is used, except that you will be 
able to program an additional range of speed dial 
numbers to be used by defined extensions. Con-
sult your System Administrator for details. 
2. You can program a SPEED DIAL or a MEMO-
RY button with the SYSTEM PICKUP access 
code for one-touch pickup of any call ringing in 
your defined pickup group.
3.19 PROGRAMMING MEMORY BUTTONS
You can configure any of the programmable MEMORY buttons, which 
are defined by system programming, for one-touch dialing of internal 
extensions or most of the feature access codes (see Table 2-2 , above).
The MEMORY button indicator shows the status of the programmed ex-
tension (see Table 2-3 , above) or whether the feature represented is 
active.
To program a memory button
Avanti 3025/
3020/3015D
sets
1.  Press PROGRAM softkey (Avanti 3025: Press the 	 icon).
All other sets:1.  Press [FEATURE] and then [PROGRAM]
- Display sets show 
PROGRAMMING. 
						

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2. Press the MEMORY button you want to program.
- Display sets show 
MEMORY KEY, the number representing the 
MEMORY button (each MEMORY button on your set has an as-
signed number) and the currently programmed extension or fea-
ture (if one exists).
3. Dial the new number (extension or feature access code).
- On display sets, the digits (or name of the extension or feature) 
appear as they are dialed.
- Hang up.
To display a number programmed for a MEMORY button  
(Display sets only)
All Avanti dis-
play sets
1.  Press PROGRAM softkey (Avanti 3025: Press the 	 icon).
- Display shows: 
PROGRAMMING.
2. Press the MEMORY button.
- Display shows the number or name of the extension or feature 
programmed for the button.
3.20 SETTING THE ALARM ON YOUR SET
Your set can be used as an alarm clock.
To do so, you preset the time when you want the DIGITAL system to 
ring your extension. At the appropriate time a 15 second continuous ring 
is heard and 
ALARM appears on display sets.
To set the alarm time
Avanti 3025 set
1. Press the 	 icon.
- Display shows 
PROGRAMMING
2. Press the  icon.
- The display shows 
TIME (and the current alarm time, if an alarm 
time has been already programmed, but did not ring yet).
3. Enter the alarm time, in the form HHMM. Use two digits (00 through
23) for the hour and two digits (00 through 59) for the minutes (e.g.
3:15 pm would be entered as 1515).
4. Press the 

 icon (or hang up).
Avanti 3020/
3015D sets1. Press the PROGRAM softkey.
- Display set shows 
PROGRAMMING
2. Press [TM].
- The display shows 
TIME (and the current alarm time, if an alarm 
time has been already programmed, but did not ring yet).
3. Enter the alarm time, in the form HHMM. Use two digits (00 through
23) for the hour and two digits (00 through 59) for the minutes (e.g. 
						

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3:15 pm would be entered as 1515).
4. Press [SR].
Non display
sets1. Press  [FEATURE] (or dial the FEATURE access code) and [8][2].
2. Enter the alarm time, in the form HHMM. Use two digits (00 through
23) for the hour and two digits (00 through 59) for the minutes (e.g.
3:15 pm would be entered as 1515).
3. Press [PROGRAM].
If you want to exit in the middle of the time setting procedure, press 
[FLASH].
When the alarm rings, you can stop it either by lifting the handset, press-
ing [SPKR] or by pressing [TM] (on sets which have the [TM] button). 
You can mute the alarm by pressing [DND]. After the alarm rings, the 
programmed alarm time is erased.
To cancel the set alarm time
Avanti 3025 set
1. Press {CANCEL}.
- Display shows CANCEL
2. Press {TIME ALARM}.
All other sets1. Press [#].
- Display sets show 
CANCEL
2. Press  [FEATURE] (or dial the FEATURE access code) and [T][A]
([8][2]). 
						

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3.21 ADJUSTING THE VOLUME
The volume of your telephone set speaker and handset can be adjust-
ed, as needed.
Use the [LO    HI] button to adjust the speaker volume during a regular 
speakerphone call or while you hear dial tone via the speaker. This 
same volume setting applies for handsfree answerback (HFAB) calls.
If you are talking via your handset, you can set level with [LO    HI] but-
ton.
While a call is ringing at your extension, use the [LO    HI] button to ad-
just the ringing volume.
The volume level of the background music may be adjusted with [LO    
HI] button while the extension is connected to background music. 
For digital sets, the volume adjustment for each particular feature is 
stored in the station memory until changed.
3.21.1 Adjusting the display contrast 
Eight contrast levels are available on display sets for viewing ease in 
varied lighting conditions and from different viewing angles.
When your set is idle, use the [LO    HI] button to adjust the contrast on 
your display. Press HI to darken the text of the display or LO to lighten 
it (make sure that Background music is not active).
3.22 DOOR UNIT
If the Door Unit option is equipped in your system, you may be able to 
control the entry of visitors. When someone presses the doorbell, ring 
routed extensions will ring. If you have a display set, the display will 
show 
DOOR RING for up to ten seconds. If an external page button ex-
ists for the ringing door unit, its indicator will flash. You may speak to the 
visitor and open the electric door latch.
When someone rings the door unit doorbell:
• Press the blinking [EXT PAGE] (if defined) button or dial the door 
units external page code.
 (If the door unit is programmed to ring at your station, press [SPKR].
- Door unit ringing stops. 
-Your [EXT PAGE] button indicator (if defined) goes on
- You are in conversation with the person at the door.
- Display sets show the external page display.
To open the electric door latch
•Press [*].
- The door latch opens. 
						

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To end the conversation with the person at the door
•Press [FLASH] or hang up.
- The extension is disconnected from door unit.
-[EXT PAGE] button indicator goes off.
3.23 BACKGROUND MUSIC (BGM) 
If equipped, the background music (BGM) feature option allows users 
to listen to a source of music, such as a radio or tape recorder, through 
the station speaker, when your telephone set is not being used. While 
you are listening to the music, your extension remains available to re-
ceive all calls and other facilities offered by the system. Background mu-
sic is temporarily disconnected while the telephone is being used, and 
then automatically reconnected when your telephone becomes idle 
again.
To listen to background music
If you have a [BGM] button:
•  Press [BGM].
- The button indicator goes on (
icon appears on Avanti 3025 set) 
and the music source is heard.
If you have no [BGM] button:
•Press [FEATURE] or dial FEATURE access code and [B][M] 
([2][6]).
- The music source can be heard.
To cancel background music at your extension
• Repeat the activation procedure.
- You will no longer hear background music. If you have a [BGM] 
button, the indicator (and icon on the Avanti 3025) will go off.
3.24 HUNT GROUPS
Up to 32 extensions may be joined in a hunt group, so that when a call 
arrives for the group, it will ring at an extension that is not busy. Each 
hunt group is represented by an individual access code (your System 
Administrator can supply you with information on the hunt group access 
codes in your system).
To place a hunt group internal call
• Dial the appropriate hunt group access code.
- Ring tone is heard and one of the hunt group member extensions 
rings.
- If all the extensions of the hunt group are busy, busy tone is heard.