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Telrad Digital Digital Family Of Systems Operating Instructions
Telrad Digital Digital Family Of Systems Operating Instructions
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Section 2: THE AVANTI FAMILY TELEPHONE SETS 3 2-3 2.2.2 Avanti 3015 set The Avanti 3015 set (see Figure 2-2) is similar to the Avanti 3000, but provides speakerphone capability and an additional programmable but- ton array for programming up to 15 more buttons for accessing outside lines, features and extensions. The Avanti 3015 can support a Telrad DATA Lync or APPLync data card or a DSS (Direct Station Select) Add- on unit. Figure 2-2 Avanti 3015 set
76-110-0165/G, Issue 1 4 2-4 2.2.3 Avanti 3015D set The Avanti 3015D (see Figure 2-3) set has dual audio path (DAP) and speakerphone capability, a half- and full-duplex version and can be programmed with OffHook Voice Announce (OHVA) with Handsfree Answerback (HFAB). The set features a two-line by 20 character display with three adjacent softkeys under the display and can support a Telrad DATA Lync or APPLync data card or a DSS Add-on unit. Figure 2-3 Avanti 3015D set
Section 2: THE AVANTI FAMILY TELEPHONE SETS 5 2-5 2.2.4 Avanti 3020 set The Avanti 3020 set (see Figure 2-4) has dual audio path (DAP) and speakerphone capability, a half- and full-duplex version and can be pro- grammed with Offhook Voice Announce (OHVA) with Handsfree An- swerback (HFAB). The Avanti 3020 can support a Telrad DATA Lync or APP Lync data card, has a four-line by 24-character display and can be provided with a DSS Add-on unit. Figure 2-4 Avanti 3020 set
76-110-0165/G, Issue 1 6 2-6 2.2.5 Avanti 3025 set The Avanti 3025 set (see Figure 2-5) has an angle-adjustable liquid crys- tal graphic display of 128x240 pixels with six menu softkeys, six workta- ble softkeys and four icon softkeys at the bottom of the display. The set also features full duplex communication with dual audio path (DAP) and speakerphone capability and can be programmed to allow Offhook Voice Announce with HandsFree AnswerBack (HFAB). It has 29 pro- grammable buttons, directional buttons and an enter button, and can support a Telrad DATA Lync or APPLync data card for connection to a PC. In addition, DSS Add-on units can be connected to this set. Figure 2-5 Avanti 3025 set
Section 2: THE AVANTI FAMILY TELEPHONE SETS 7 2-7 2.2.6 Avanti Attendant console The Avanti Attendant console (ATC) (Figure 2-6) is physically similar to the Avanti 3025 set but functions differently, as detailed in Section 4. Figure 2-6 Avanti Attendant
76-110-0165/G, Issue 1 8 2-8 2.2.7 DSS Add-on unit Most of the Avanti sets (excluding the Avanti 3000 set) can be config- ured with up to four DSS Add-on units (see Figure 2-7). Each unit pro- vides 30 programmable buttons which are system programmed as Speed dial, Direct Station Select (DSS) or Automatic Redial (ARD) but- tons. These 30 buttons have dual-color LED indicators that enable them to display extension status. The four LED buttons in the leftmost column are used for selecting and identifying which of the four logical maps is currently displayed. In this way, one unit can represent a combined total of up to 120 buttons. If four units are connected to one telephone set, all four maps can be displayed simultaneously, enabling one touch access. Up to eight physical Add-on units can be supported in the DIGITAL KEY BX system, 16 in the DIGITAL 400 system or 48 in the DIGITAL 1000 system. If eight logical maps are programmed (in the DIGITAL 400 system), the MAP buttons can be programmed to represent either MAPs 1-4 or MAPs 5-8. Figure 2-7 DSS Add-on unit
Section 2: THE AVANTI FAMILY TELEPHONE SETS 9 2-9 2.3 AVANTI SET BUTTONS There can be up to three types of buttons on your Avanti set; fixed fea- ture buttons, programmable buttons and softkeys. The buttons have dual color (red/green) LED indicators. The meaning of the colors and flash rates of the LEDs is explained in Table 2-3, be- low. NOTE If your telephone is in a Multiple Station Appear- ance (MSA) group, some of its buttons behave differently than described here. To understand the differences, read the section on Multiple Sta- tion Appearance, before proceeding (see Section 3.25, in the Release 6 Operating Instructions). 2.3.1 Fixed feature buttons The standard dialpad and adjacent fixed feature buttons are common to all of the AVANTI telephone sets. The dialpad is the same familiar dialpad found on most push-button telephones. The other common fixed feature buttons are described below. The nine fixed feature buttons adjacent to the dialpad are: •[FEATURE] - Pressed prior to dialing feature codes, for activating features (see Section 2.6); • [PICK UP] - Used to pick up calls ringing or on hold at other exten- sions; •[TRANSFER/CONFERENCE] - Used to transfer calls to another ex- tension, or to establish a conference; •[SPEED DIAL/ PROGRAM] - Used to store and dial speed dial num- bers, or, after pressing [FEATURE], to initiate a programming ses- sion (e.g. alarm, DND message, etc.); •[REDIAL PAUSE] - Used to redial the last number dialed out, or to insert pauses in a dialing sequence; •[FLASH] - Depending on system programming, this button is used to disconnect or to send Flash Signal to the connected remote ex- change; •[LO HI] (actually two buttons) - Used to change the volume level of the speaker, handset, headset, tones, page calls, and background music. You press these buttons while the current feature is active. When your telephone is idle, the [LO HI] button is used to adjust the display contrast on display sets; •[HOLD] - Used to put an active conversation on hold in order to pur- sue another activity (e.g. placing calls, programming, etc.). 2.3.2 Programmable buttons Some of the buttons on your set are programmed in the system config- uration for a particular purpose. A programmable button may be as-
76-110-0165/G, Issue 1 10 2-10 signed a particular feature (e.g. outside line, message) or may be defined as a user-programmable button (e.g. speed dial or memory but- ton). System programmed MEMORY and SPEED DIAL buttons may be assigned values by each user. For example, a user can store an exten- sion number into a system programmed MEMORY button. The four buttons directly above the dialpad of all digital set models are programmable in the system configuration, like any of the other pro- grammable button types described in this section. By default, however, they are used for the following features: •[MSG] Message button - for activating the message feature; •[DND] Do Not Disturb button - for the Do Not Disturb (DND) feature, DND message programming and Call forward; •[MUTE] button - for activating and deactivating the telephone set mi- crophone; •[SPKR] Speaker button - for answering and disconnecting calls or getting dial tone without lifting your handset. Typical system-programmed buttons: •[MEM] Memory buttons A user can program a defined MEMORY button with a valid extension Directory Number (DN) or feature code, to enable calling an extension or activating a feature just by pressing the button, without dialing the individual digits. The LED indicator on the MEMORY button indicates the current activity of the extension or feature to which it is assigned, by flashing green or red at a specified rate. •[SPD] Speed dial buttons - A user can store numbers of up to 16 dig- its in a system-defined Speed Dial button. SPD buttons are usually used for storing outside numbers. Other strings, including outside line/outside line group numbers, extension numbers, feature codes, etc. may also be programmed on a SPD button, but (unlike MEMO- RY buttons) the validity of the string will not be checked and no status LED indication will be given. •[TK] Outside line buttons - An outside line is assigned to this button. When you press it, you will be connected to the designated outside line (if available), or answer an incoming call on that line if it is ring- ing. The buttons LED indicator shows the availability of the outside line by flashing green if in use at your set or red if busy elsewhere. •[TG] Outside line group button - A group of outside lines are as- signed to this button. When you press an outside line group button, an available line from the group is automatically selected. •[FL] Floating button - A floating button is used to represent an out- side line from within an outside line group, making the outside line group button available for other outside line activity. Similarly, a float- ing button can represent a half-private or private outside line. The FL
Section 2: THE AVANTI FAMILY TELEPHONE SETS 11 2-11 button provides a temporary appearance (a LED button for repre- senting the state of an outside line) for the particular outside line. The allocation of a FL button can occur automatically or be assigned manually. Once an FL button has been associated with a particular member of an outside line group, the outside line group button remains free for dialing out, receiving another incoming call or for answering an out- side line transferred to your set, for which you have no appearance. As any appearance for an outside line, the floating button shows the current state of the outside line via the LED indicator, and enables easy pickup by pressing the button. A floating button may also be used to represent a private outside line which has no appearance at your set. •[LCR] Least Cost Routing button - The Least Cost Routing button is used to have your call routed via the least expensive line available to the system at the time of your call. •[P® T] Tone dial button - The Tone dial button (Pulse to Tone) allows the user to switch to DTMF dialing on a pulse outside line. • List of button options - For a full list of buttons which may be pro- grammed on your system, see the Administration manual. 2.3.3 Softkeys The Avanti models 3025, 3020, 3015D telephones have varying num- bers of softkeys, as detailed above. Softkeys are buttons whose function changes depending on the situa- tion of the call in progress. The softkeys current function is displayed in the display, next to the softkey. To operate the displayed function you just press the softkey. On the Avanti 3025, the top five of the six buttons on the upper right- hand side are worktable softkeys which represent outside lines cur- rently on hold, in use, or recalling the extension. The corresponding but- tons on the left are menu softkeys used for activating features. The last button in each column and the four buttons at the bottom of the dis- play are for icon activated features, See Section 2.3.5. NOTES Watch the icons and worktable softkey menu carefully during call processing. The function rep- resented by a particular key can change readily. The Attendant Console also features 10 softkeys which are used somewhat differently than de- scribed above. For details, see Section 4, below. 2.3.4 Avanti 3025/3020 set default buttons The Avanti 3025 and 3020 sets have 25 or 20 programmable buttons (respectively) to the right of the dialpad. These are also programmable but some are default programmed, as follows:
76-110-0165/G, Issue 1 12 2-12 •[CA AL] - for activating Call Forward No Answer for all calls, internal calls or external calls; •[CY AL] - for activating Call Forward Busy for all calls, internal calls or external calls; •[TIME] - for setting the alarm time at your telephone set (and for set- ting the system time, if you are designated as the time setting exten- sion); •[CB/QUE] - for entering a Callback Queue when the outside line (or outside line group) dialed is busy or for requesting extension callback from a busy extension; •[SAVE/RPT] - used to save the number currently dialed, redial the number saved in memory and save a programmed entry; •[MR1] - [MR24] - Memory buttons 1 through 24 (see also Section 2.3.2. 2.3.5 Avanti 3025 Icon softkeys Graphic icons are the new feature of the Avanti 3025 (and Attendant) set. When you move the cursor to an icon (using the four-direction cur- sor movement key) an explanation of that icon’s function briefly appears on the display. Icons indicating the status of your station appear on the second line of the screen and are for display only. Icons indicating the status of a specific call appear on the right hand side of the display, next to the name or number of the trunk or extension. They are activated by pressing the appropriate softkey on the right hand side of the display. Icons for use in activating or programming features appear on the bot- tom line of the display and are activated by pressing the bottom left hand softkey, the bottom right hand softkey, or the four softkeys across the bottom of the display - or by using the four direction cursor move- ment key to place the cursor on the appropriate icon and pressing EN- TER. The following list explains the meanings of the icons and when and where they appear on the display. Icon Meaning When you see it Ring Your set is ringing for an external call. The icon appears on the right side of the display, next to the name or number of the outside line. In use The line is in use. Appears on the right side of the display, next to the name or number of the outside line.