Siemens Saturn Iie Epabx General Description Manual
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SATURN IIE EPABX Maintenance and TroubleshootIng A30808-X5130-DllO-l-6920 Issue 1, May 1986 I - 5. Memory Support Module (MSM). The MSM is an optional module which provides +SVdc (+5VB) with internal battery back-up for the memory chips in the memory (MEMS and MEM4) PCBs in the common equipment section of the Basic Shelf. The MSM contains a linear regulator and battery charg- er, a battery, and sensing circuits to detect power failure, battery overvoltage, and battery failure. Pro- tection for output overvoltage, whether due to an externally applied overvoltage or due to an inter- nal fault, is provided by means of a crowbar and output disconnect circuit. If the protection circuit is activated, clear the fault condition and then switch the BASIC PS circuit breaker on the PSU off (down) and then on (up) again to restore the +5VB output. Upon removal of the fault condition causing exces- sive output current, normal output capability is au- tomatically restored. The battery contained in the MSM is a standard sealed plug-in assembly which may be removed and replaced from the front of the Basic Cabinet by removing the PSU front panel. A BATTERY TEST switch and associated green LED are mount- ed on the front of the MSM and are visible through openings in the PSU front panel. A red LED (ON BATTERY POWER) mounted on the front of the MSM and also visible through the PSU front panel indicates whether the memory integrated circuits (ICs) in the memory PCBs are being powered from the internal MSM battery. b. -48Vdc Power Supply (-48PS0, -48PSl). The -48PS module is a ferroresonant transformer power supply which provides talking battery voltage (-48VB) and oremium -48Vdc (-48VP) for the Basic and LTV Shelves. ihe -48VP outpui is used for powering the RGEN mod- ule (in the PSU) and the SDTs and attendant consoles via SLMD and PIMD PCBs, respectively. The -48Vf3 output is derived from the -48VP voltage, after addi- tional filtering, and is used for talk battery to the SLMA- 0, SLMA-S, and SLA16 modules. Because of its ferroresonant transformer design, the -48PS has inherent output voltage limiting and is capa- ble of supplying a considerable output current over- load without damage (although the output voltage will decrease). It contains a thermal cut-off switch to pro- tect against overheating due to excessive output cur- rent overload or an internal fault. This thermal cut-off switch will operate and remove power from the power supply if the ferroresonant transformer overheats. Shut- down due to an overvoltage condition causes the power supply output to latch off. To unlatch the power supply output and resume normal operation, clear the fault condition and set the associated input circuit breaker (-48PS0 or -48PS1, located on the PSU front panel) to off (down) and then on (up) again. This unlatches the protection mode and allows the power supply to re- sume normal operation. One or two -48PS modules may be installed, depend- ing upon system size and cabinet configuration. A sys- tem consisting of only a Basic Cabinet requires only one -48PS module; a system using both a Basic and an Expansion Cabinet requires two. When two -48PS modules are installed, the -48VB and -48VP outputs of the power supplies are paralleled in the PSU. Whether one or two power supply modules are used, the outpuis are distributed, via fuses on the PSU front panel, to the Basic and LTU Shelves. The -48VP (-48P) outputs are distributed to the shelves via fuses Fl throuah F4. The RGEN module in the PSU is also ao- werei by a -48VP output through fuse F5. The -48’VB (-488) outputs are distributed to the shelves via fuses F6 through F9. If a fault condition in a -48Vdc Power Supply cannot be cleared, replace the power supply. c. Line/Trunk Unit Power Supply (LTUPS). The LTUPS is the standard power supply used to power the LTU shelf. It has four outputs: +SVdc, -5Vdc, +12Vdc, and -12Vdc. All LTUPS outputs have overvoltage, overcurrent, and short-circuit protection. An overvoltage at any output, whether due to an inter- nal failure or an external bridging of a high voltage to a lower voltage output, will result in shut-down of the power supply and cause all outputs to drop to approx- imately zero volts. An overcurrent or short-circuit at any output will cause that output to go into current limit- ing. Shut-down due to an overvoltage condition causes the power supply output to latch off. To unlatch the pow- er supply output and restore normal operation, the as- sociated input circuit breaker (LTUPSO, LTUPSl, or LTUPS2, located on the PSU front panel) must be set to off (down) and then on (up) again. This unlatches the protection mode and allows the power supply to resume normal operation. The power supplies are designed to automatically restore to normal operation when an output overcurrent or short- circuit condition is cleared. Note that an output fault should not normally trip an input circuit breaker. The power supplies are further protected against in- ternal faults by internal fuses and a thermal cut-off switch. The internal fuses, located in the input circuitry, will blow under certain internal fault conditions to pro- tect against the propagation of further fault conditions. The thermal cut-off switch will operate if the internal fault conditions cause overheating in the power sup- ply. Operation of this switch will cause the power sup- ply to go into the same protective mode as an overvoltage condition. Internal fault conditions which cause an increase in the input current to the trip point of the input circuit breaker will normally trip the circuit breaker. However, if the circuit breaker is faulty and does not trip, the in- ternal fuses and thermal cut-off switch will provide a degree of backup protection. If an internal fuse blows, replacement of the power supply is required. The -12Vdc output of the LTUPS is used only in DTMF PCBs. A loss of this output or a deviation below the normal operating limit will be evidenced only by im- proper operation of the DTMF PCBs. If a fault condition in an LTUPS cannot be cleared, replace the power supply. 2-X (26 pages)
I - SATURN IIE EPAEX Maintenance and Troubleshooting A30808-X5130-DllO-l-6920 Issue 1, May 1986 SECTION 3.00 PREVENTIVE MAINTENANCE 3.01 General. The following general-type service routines are suggested for proper upkeep of the SATURN IIE EPASX. The service routines should be performed on an annual ba- sis unless otherwise specified. a. Hardware and Cabling. Check for general mechani- cal integrity, no loose or broken parts and connectors. Tighten or repair as necessary. b. Cabinet Exterior. Clean exterior of cabinet usina a soft cloth dampened with a solution of water and-a mild detergent. c. Air Vents. Inspect air vents at top and bottom of cabi- net for unrestricted air passage. Clear vents as necessary. 3.02 Floppy Disk Drives. Some manufacturers of floppy disk drives recommend periodic cleaning of the disk drive heads. The schedule of cleaning depends on usage and the surrounding environment but cleaning every 3 to 6 months is normally suggested. Use the head cleaning kit recommend- ed bv the manufacturer of the disk drives and follow the oroce- dureoutlined in Table 3.00 to clean the heads. ’ Table 3.00 Floppy Disk Head Cleaning Procedure STEP PROCEDURE VERIFICATION 1 Open the doors on both floppy disk drives. 2 Replace one program disk with the cleaning disk; close that disk drive door (leave other door open). 3 Access any CMU procedure from the service terminal System attempts to locate a CMU overlay file; red LED (e.g., DISPLAY STNASSN). on disk drive lights. NOTE: An 110 error message appears at service terminal. This is normal. However, if the CMU procedure already resides in system memory, repeat step 3 for different CMU procedure. 4 Repeat the above procedure for the second floppy disk drive. 3-1 (3-2 blank)
I - SATURN IIE EPABX A30808-X5130-DllO-l-8920 Maintenance and Troubleshooting Issue 1, May 1986 SECTION 4.00 TROUBLESHOOTING AND REWUR PROCEDURES 4.01 General. This section of the practice provides step-by- step instructions for the troubleshooting and repair of mal- functions or failures during precutover or postcutover of the SATURN IIE EPABX. WARNING Hazardous voltages exist wirhin the equipment cabinet. Be extremely careful when performing maintenance and troubleshooting procedures wirh the equipment panel(s) removed. 4.02 Test Equipment. The following test equipment is re- quired to perform the procedures contained in this practice. a. Digital Voltmeter. A digital voltmeter of good commer- cial quality with an accuracy of + 0.1%. The digital volt- meter is used to perform input and output voltage tests. b. Maintenance Test Phone. A test set or a single-line tele- phone may be used as a maintenance test phone for both Dial Pulse (DP) and Dual Tone Multifrequency fDTMF1 svstems. A modular iack (MTCE PHONE) is brovided on the front panel ofthe $SU for connectjng the maintenance test phone when it is equipped with a modular plug. When the maintenance test phone is not equipped with a modular plug, a station appear- ance at the MDF can be used for test connections. The maintenance test phone is used to perform the manu- al on-line diagnostic tests. c. Data Service Terminal. A Keyboard-Send-Receive (KSR) data terminal equipped with a standard ASCII keyboard and an EIA RS-232-C interface (Silent 700 Series - Model 743 KSR - Texas Instruments, or equivalent). The data service terminal is used to ac- cess CMU procedures, a repertoire of auditing routines and the failure history memory. d. Transmission Measuring Set. A Transmission Measur- ing Set (TMS) is used to measure the transmission quality of a trunk or station. Refer to the manual on- line diagnostic tests, Outgoing Trunk Test and Station Line Tests. 4.03 PCB and Power Supply Removal and Replacement. In many instances during troubleshooting, corrective actions may require that a suspected faulty PCB or power supply be removed and replaced with a spare. The following guidelines should be followed when removing and replacing these items. CAUTION Craft personnel handling PCBs with MOS integrated cir- * cuirs must first free themselves from electrostatic dis- charge by touching the cabinet chassis ground or wearing grounded wrist straps. Failure to observe this practice will result in damage to such PCBs due to electrostatic dis- charge. a. Refer to Table 4.00 before removing a PCB or power supply. b. Before inserting a PCB or installing a power supply, verify (when applicable) that correct strapping options are installed. (Refer to Siemens SATURN IIE Practice covering Installation Procedures.) 4.04 System Fails to Reload. During normal system oper- ation, the upper four red LEDs (STO, STl, ST2, and ST3) on the CIOP PCB (Figure 2.02) provide a binary display that cons- tantly decrements. When processor initialization is requested, either manually via depression of the Reset switch on the CIOP PCB or auto- matically via self-test or audit test routines, all four indicators momentarily light steadily. As various initialization events are completed, the binary value of the four indicators are decremented. If no failures occur during system initialization, all four indicators momentarily extinguish then begin a con- tinuous decrement sequence indicating normal system oper- ation. If a failure is encountered during the initialization period: the four LED indicators momentarily stop decrementing and display a binary value that represents the point at which the initialization failed. The corrective repair procedure for the in- dicated binary value is provided in Table 4.01. Note that the failure indication is displayed only for a short period of time (approximately 1 second); after which the system attempts to reinitialize. This cycle is ‘repeated until the failure is corrected. 4.05 Alarm Conditions and Reporting. The SATURN IIE System is provided with software self-test routines and audit test routines which constantly check for system failures. When a failure or failures occur, the detected failure(s) are record- ed as error messages in the failure history memory and the appropriate major or minor alarm indicator is lighted. A description of each alarm type is provided in Section 2.00, Maintenance Overview. The corrective action required for a given alarm type is provided in Table 4.02 (Alarm Reporting and Processing). 4-l
P SATURN IIE EPABX A30808-X5130-DllO-l-8920 Maintenance and Troubleshooting Issue 1, May 1986 Table 4.00 PCB and Power Supply Removal Guidelines MODULE OR UNIT SERVICE STATE SPECIAL INSTRUCTIONS CIOP NA CONF NA DTMF 00s FDDO, FDDl NA LTUC . NA LTUPS l NA MCA NA MEM3 NA MEM4 NA MSM . NA MSM Battery l ES PIMD PSC PSU K RAUP NA SlAl6 00s SLMA-0 00s SLMA-S 00s SLMD 00s SMXTG NA TM BA-2 00s TMBA-4 00s TMBM 00s TMIE 00s -48PS0 NA -48PSl . NA . Optional depending upon customer/system requirements. NA = Not Applicable, 00s = Out-of-Service Notes: . Note 1 .Note 1 Note 2 None Note 3 Note 4 Note 1 Note 1 Note 1 Note 1 Note 5 Note 2 Note 1 Note 6 Note 1 Note 2 Note 2 Note 2 Note 2 Note 1 Note 2 Note 2 Note 2 Note 2 Note 7 Note 7 1. 2. 3. 4. 5. 6. 7. System outage (halts call processing). Set BASIC PS circuit breaker on PSU to off. Open FDDs and ;‘emove floppy disks before removing PCB. After new PCB is inserted, reinsert floppy disks, close FDDs, set BASIC PS circuit breaker on PSU to on, and press reset switch on CIOP Wait for in-process calls to complete. Removal places one-half of ports in shelf out-of-service. Before removal, set related LTUPS circuit breaker on PSU to off. Removal places all ports in shelf out-of-service. Battery may be replaced with power applied to system. System outage (halts call processing). Before removal, set all circuit breakers to off, open FDDs and remove floppy disks. After replacement, reinsert floppy disks, close FDDs, set circuit breakers to on, and press reset switch on CIOF! Set related circuit breaker on PSU to off. May halt call processing depending upon system configuration and traffic. If system has two -48Vdc power supplies (-48PS0 and -48PSl), the remaining supply may support system operation. 4-2
- SATURN IIE EPABX Maintenance and Troubleshooting A30808-X5130-DllO-l-8920 Issue 1, May 1986 ,,- Table 4.01 Failure Indications on Controller/Input-Output Processer Printed Circuit Board, CIOP ZTO ’ ST1 ST2 ’ ST3 HEX LED /’ LED 3, LED LED CODE ERROR DETECTED ACTION / OFF OFF OFF 0 Start of self test noi halted None OFF OFF ON 1 Main processor error Note 1 OFF OFF OFF :: ON 2 EPROM checksum error Note 1 OFF OFF 3 MEMO slot low 64k test error Notes 1 and 2 OFF ON OFF OFF 4 8k by 8static RAM test error Note 1 OFF ON OFF 5 lRAM memory test error Note 1 OFF ON ON 09°F 6 ORAM memory test error Note 1 OFF ON ON ON 7 SIB side error Notes 1 and 3 ON ON OFF OFF C Global memory error Notes 1 and 2 ON ON OFF D Watchdog timer error Note 1 ON ON ON 09°F E SIB serial loopback test error Notes 1 and 3 ON ON ON ON F SIB counter timing test Notes 1 and 3 ON OFF OFF OFF 8 Start boot process (self test done) None ON OFF OFF ON 9 Disk controller error Note 1 ON OFF ON OFF A Drive not ready error- Note 4 ON OFF ON ON B CRC retry errors exceed 8 Note 4 Notes: 1. Upon failure, retry loading procedure. If failure persists, replace CIOP PCB. 2. If procedure in Note 1 failato correct fault, replace memory PCBs starting with slot MEMO. 3. If procedure in Note 1 fails to correct fault, replace SMXTG PCB 4. Upon failure, retry loading procedure using another set of floppy disks. If failure persists, check/replace disk drives. If fault is not corrected, replace CIOP PCB. 4-3
SATURN IIE EPABX A30808-X5130-DllO-l-8920 Maintenance and Troubleshooting issue 1. May 1986 Table 4.02 Alarm Reporting and Processing ALARM TYPE CORRECTIVE ACTION a. AUDIT eeee(pp) aaaa bbbb cccc dddd mm/dd hh:mm eeee = error number (PP)’ = ID of process aaaa’ = error information bbbb’ = error information cccc* = error information dddd’ = error information mm/dd = date of error hh:mm = time of error (1) If eeee = 1428 The memory contents audit routine has detected a check- sum error in protected memory. A system reload is automatically initiated. If the system appears to be performing correctly with the exception of this error, craft personnel can disable the memory contents audit routine until the cause can be iso- lated by a systematic replacement of memory PCBs to iso- late the failing PCB. If the memory contents audit routine is disabled, craft per- sonnel should avoid saving customer data to the disk, since this operation could corrupt the disk as well. (2) If eeee = 1433 DTMF receiver unusable. The DTMF receiver audit routine has detected a failing DTMF receiver. If no DTMF receivers are already out-of-service, the suspected DTMF receiver is placed in the out-of-service craft state. If one or more DTMF receivers are already out-of- service, the suspected DTMF receiver is left in-service. NOTE: Out-of-service craft state means that the system has automatically placed the circuit in such a state and requires craft personnel to manually return it to an in-service state. If the problem is repetitive, replace the associated DTMF PCB during a low-traffic period, taking care to place all cir- cuits in the PCB out-of-service (craft) before removing it. NOTE: The PEN of the suspected DTMF receiver is identi- fied as indicated in the error message below. “AUDIT 1433(18) wxyz 0000 0000 0000 hhldd hh:mm” wxyz = PEN (3) If eeee = 1438 l/O peripheral device or PCB failure. The I/O loop around audit routine has detected a failed l/O device or associated PCB. If the problem is repetitive, repair or replace the failing device or replace the associated I/O PCB (CIOP or RAUP). * = For Siemens field service use only. NOTE: The identity of the failing device or l/O PCB is indi- cated in the error message below. “AUDIT 1438(18) OOaa OObb 0000 0000 mm/dd hh:mm”
I - SATURN IIE EPABX A30808-X5130-DllO-l-8920 Maintenance and Troubleshooting Issue 1, May 1986 Table 4.02 Alarm Reporting and Processing (Continued) ALARM TYPE CORRECTIVE ACTION aa = l/O device and associated PCB identity number bb = Device return code (4) If eeee = 1468 l * aa I/O Device PCB 00 Floppy Disk Drive 1 CIOP 01 Floppy Disk Drive 2 CIOP 02 Floppy Disk Drive 3 _ CIOP 03 Service Term’l(TTY) CIOP 04 RS232C CH 0 (TTYO) RAUP 05 RS232C CH 1 (TTYl) RAUP 06 Modem RAUP Maintenance channel failure. The data device audit routine detected a failure of the main- tenance loopback channel used to run loopback tests on data devices. The data device audit routine must be termi- nated until the maintenance loopback channel can be re- stored. Possible trouble sources: (5) ff eeee = 1469 _ (1) Faulty SMXTG PCB. (2) Faulty MCA PCB. SIB ;ead error during data loop around test. The SIB (line scanning processor) on the CIOP PCB failed to respond to a read command during the data device au- dit routine. The data device audit routine is terminated. Possible trouble source: (1) Faulty CIOP PCB. (6) If eeee = 1471 Data device audit error (bad path). The identified data device failed the periphera! interface loopback (LB5) test run by the data device audit routine. Possible trouble sources: (1) Faulty SLMD or PIMD PCB. (2) Faulty MCA PCB. (3) Faulty SMXTG PCB. (4) Faulty CIOP PCB. NOTE: The PEN of the failed data device is identified as indicated in the error message below. ‘AUDIT 1471(18) wxyz 0000 0000 0000 mm/dd hh:mm” wxyz = PEN f. = Applies to OC II software feature package only. 4-5
SATURN IIE EPABX A30808-X5130-DllO-l-8920 Maintenance and Troubleshooting Issue 1, May 1986 Table 4.02 Alarm Reporting and Processing (Continued) ALARM TYPE (7) If eeee = 1472 ** CORRECTIVE ACTION Data device audit error (bad path). The identified data device passed the peripheral interface loopback (LB5) test run by the data device audit routine, but failed the remote channel loopback (LB3) test. Possible trouble sources: (1) Faulty data device (DCI). (2) Faulty cabling from SLMD to DCI. NOTE: The PEN of the failed data device is identified as indicated in the error message below. “AUDIT 1472(18) wxyz 0000 0000 0000 mm/dd hh:mm” wxyz = PEN . CONNECT eeee(pp) PEN=wxyz mm/dd hh:mm eeee = error number (PP)’ = ID of process wxyz = PEN mm/dd = date of error hh:mm = time of error (1) If eeee = 1439 MTS audit failure. The MTS (time switch) audit routine has detected a possi- ble port failure on the MCA PCB when attempting to con- nect the specified device to a special test port. If the problem is repetitive, the MCA PCB should be replaced. The failure of a time switch port may cause the identified port to experience intermittent connections. NOTE: The PEN of the affected device is identified as indi- cated in the error message on the left. (2) If eeee = 2148 t RLT no answer condition detected (CAS attendant position unstaffed). This branch PABX detected has a no answer condition on the identified RLT trunk to the CAS main PABX. The CAS attendant positions appear to be unstaffed. The RLT has been placed out-of-service. If no other RLT trunks remain in-service, the branch PABX will operate in the night mode until the RLT trunks are manually placed back in-service. Instruct CAS attendants to use the deactivate feature prior to leaving consoles unstaffed. ’ = For Siemens field service use only. l * = Applies to OC II software feature package only. T = Applies to CAS software feature package only. 4-6
SATURN IIE EPABX Maintenance and Troubleshooting Table 4.02 Alarm Reporting and Processing (Continued) ALARM TYPE c. DISCONNECT 1440(18) PEN = wxyz mm/dd hh:mm 1440 = error number WY = ID of process wxyz = PEN mm/dd = date of error hh:mm = time of error CORRECTIVE ACTION MTS audit failure. The MIS (time switch) audit routine has detected a possi- ble port failure on the MCA PCB when attempting to con- nect the specified port to quiet tone. If the problem is repetitive, the MCA PCB should be replaced. The failure of a time switch port may cause the identified port to experience intermittent connections. NOTE: The PEN of the affected device is identified as indi- cated in the error message on the left. d. FUSE FAILURE (18) mm/dd hh:mm Fuse failure. (18)’ = ID of process mm/dd = date of error hh:mm = time of error NOTE: For reference only, the error number for this error message is 1427. The automatic equipment test routines have detected a fuse failure alarm. Locate and replace the blown fuse on the PSU front panel. e. l/O ERROR eeee(pp) INFO = A failure occurred during an l/O operation. a, b, cccc mm/dd hh:mm The operation completed with an unexpected result or did eeee = error number (1026 or 1027) not complete in the allocated time period. (PP)’ = ID of process a = ID of PCB If problem is repetitive, replace indicated PCB, FDD, or repair b = ID of connector/interface or device or replace faulty 110 device. cccc” = error information mm/dd = date of error NOTE: The identity of the suspected faulty PCB, connec- hh:mm = time of error tar/ interface, l/O device, or FDD is provided in the error mes- sage above and indicated by the letters “a” and “b” in the message. If “b” is an even number, the fault is in the trans- mit path; if an odd number, the the receive path is faulty. a b PCB Connector/ Interface/Device 0 0 RAUP TTY0 0 1 RAUP TTY0 0 2 RAUP n-Y1 0 3 RAUP TTY1 0 4 RAUP modem interface 0 5 RAUP modem interface 1 1 CIOP TTY/Service Term’1 1 2 CIOP TTY/Service Term? 2 0 CIOP FDDO 2 1 CIOP FDDl 2 2 CIOP FDD2 (Not Used) * = For Siemens field service use only. 4-7
Table 4.02 Alarm Reporting and Processing (Continued) ALARM TYPE CORRECTIVE ACTION f. LTU FAILURE (18) PEN’S LTU (or Basic Shelf) clock failure error. aaaa TO bbbb mm/dd hh:mm The identified shelf and LTUC (where applicable) has lost (W’ = ID of process communication with the CE. The error may be a result of aaaa = 1st number in range of PENS affected the following: by failure bbbb = last number in range of PENS affect- (1) Blown shelf fuse on the PSU front panel. ed by failure mm/dd = date of error (2) A faulty LTU shelf power supply, LTUPS. hh:mm = time of error (3) A faulty LTUC PCB. NOTE: For reference only, the error number of this error message is 1424. (4) Loss of critical signals (CKA, SYP, or SYNR) from the CE as a result of an SMXTG PCB or other failure. NOTE: The PEN range in the error message identifies the shelf and PCB experiencing faults. The following table corre- lates each possible PEN range to a specific shelf and sus- pected faulty PCB. The associated LTU clock is indicated in the fourth column. (Refer also to Table 4.03 for LTUC PCB alarm information.) aaaa bbbb SHELF PCB LTU (PEN Range) CLK 0000 0267 Basic SMXTG 0 0300 0637 Basic SMXTG 1 1000 1337 LTU 1 LTUC 0 2 1400 1737 LTU 1 LTUC 1 3 2000 2337 LTU 2 LTUC 0 4 2400 2737 LTU 2 LTUC 1. 5 3000 3337 LTU 3 LTUC 0 6 3400 3737 LTU 3 LTUC 1 7 NOTE: If replacement of the indicated LTUC fails to correct the fault condition, replace the SMXTG PCB. 9 MBUS T/O (pp) Multibus timeout error. LOC=aaaa:bbbb mm/dd hh:mm Memory failed to respond to a data request from the main (PP)’ = ID of process processor. If problem is repetitive, consult Siemens field aaaa: service representative. bbbb = address of program which initiated the unsuccessful memory request mm/dd = date of error hh:mm = time of error NOTE: For reference only, the error number for this error message is 1402. h. MEM PAR eeee(pp) STAT=aaaa ADDR=bbbb MEMc mm/dd hh:mm eeee = error number (PP)’ = ID of process aaaa’ = error information bbbb’ = error information C = memory PCB slot ID number in Basic Shelf mm/dd = date of error hh:mm = time of error * = For Siemens field service use only. 4-a