Panasonic S-series Voice Processing System Technicians Guide

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USING THE VOICE MESSAGING SYSTEM’S FAX SUPPORT 
Activating fax notification 
If you turn on fax notification, the voice 
messaging system asks callers who dial the 
fax extension to leave a message describing 
what they are faxing and for whom. This 
message goes to the Operator mailbox. Fax 
notification is initially set to “Off.” 
- 
If you do not turn on faxnotification, callers 
can...

AppendixA, “Changing system options,” 
describes many system options that affect 
how the voice messaging system works. As 
technician, you can change these system 
options by telephone. 
Many of these system options affect the way 
the voice messaging system works with the 
telephone system. In most cases, you do 
not need to change any system options 
related to the telephone system. The default 
values set for each telephone system are 
correct for most installation sites. In some 
cases, however,...

Some system options use special characters 
to control certain functions of the telephone 
system (for example, pause, hookswitch 
flash, and disconnect). Because your 
responses during the technician’s conver- 
sation are limited to the keys on the touch- 
tone telephone, press the following digits 
to indicate the special dialing characters. 
For example, to change the external line 
access string (system option 310) to 8 
followed by a pause, you press 8#00. 
Press these To indicate these dialing 
To...

Settkg the voice messaging system to perform 
regular maintenance .- 
..-_ 
To ensure optimum performance, the voice 
If you set the voice messaging system to i 
messaging system needs to shut down and 
perform database archives, it performs this 
c 
restart regularly. You can instruct the voice 
task at the scheduled 
maintenance time as 
messaging system to automatically shut 
well. 
down and restart once each day by specify- 
ing a scheduled maintenance time in the 
system options part of the...

SETTING THE VOICE MESSAGING SYSTEM TO PERFORM REGULAR MAINTENANCE 
To set a scheduled maintenance time 
Access the technician’s conversation. 
When asked to select an action, press 5 
to change system options. 
When asked for the system option to 
change, press 241. -. 
Enter the time that you want the voice 
messaging system to perform mainte- 
nance each day. 
When asked, press 1 for 
k~. or 2 for P.M. 
The voice messaging system confirms 
the time you have entered. 
SETTING UP THE APPLICATION 55  

Protecting the voice messaging system’s data - 
I 
; 
.-. 
-0 
The voice messaging systems eight AA 
Change the batteries as soon as the voice 
batteries provide the power to store the 
messaging system indicates they are low to 
voice messaging systems files during a 
prevent the loss of vaIuable data. 
power outage. The voice messagi  power outage. The voice messaging system 
automatically monitors ba++-7 ln  automatically monitors battery voltage, and The voice messaging system also provides a 
when...

-. 
Not all data is saved in the archived data- 
base. When the database is restored: 
l All menu keys are inactive. 
l All nondefault voice fields are cleared. 
l All mailboxes are reset to new, requiring 
subscribers to personalize their mail- 
boxes again. -_ 
Use the system options part of the tech- 
nicians conversation to set up the voice 
messaging system to archive the database. 
At the time you specify for regular mainte- 
nance, the voice messaging system archives 
the database. 
Note To save...

Changing the technician’s password 
The technicians password identifies you as 
the technician and gives you access to the 
technician’s conversation. Because all sys- 
tem setup and maintenance is done in this 
conversation, it is essential not only that 
you remember the technician’s password, 
but also that you prevent others from 
learning it. 
See also 
Accessing the technician’s 
conversation . . . . . . . . . . . . . . . . . . ..*...................... 36 
Troubleshooting with the console . . . ....

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xxhnician’s password 
:echniciank conversation. 
If you forget your password 
If you change your technician’s password 
and then forget it, you can reset it to 8324 
Jd to select an action, press 6. (TECH) by...

Learnhg call progress tones 
The tones used to identify the status of 
a call vary from one telephone system to 
another. These tones include dial tone, 
busy tone, and ring back tone. Some tele- 
phone systems also provide disconnect (or 
reorder) tone and do-not-disturb tone. For 
the voice messaging system to correctly 
handle calls, it must recognize how each of 
these tones sounds with your telephone 
system. The voice messaging system learns 
these tones when you use the learn call 
progress tones...