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Panasonic S-series Voice Processing System Technicians Guide
Panasonic S-series Voice Processing System Technicians Guide
Here you can view all the pages of manual Panasonic S-series Voice Processing System Technicians Guide. The Panasonic manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 21
Preparing to install the voice messaging system - Installing and setting up the voice messag- ing system are simple tasks because there are no components to install or configure. You simply connect the unit to your cus- tomer’s telephone system, plug it in to an electrical outlet, and install the batteries. Choosing a suitable location The most efficient location for the voice messaging system meets the following conditions: The voice messaging system must be near the main unit of your...
Page 22
PREPARING TO INSTALL THE VOICE MESSAGING SYSTEM The voice messaging system’s power SUPPlY The voice messaging system requires electrical power that is free from voltage drops, surges, and related problems. For this reason, avoid connecting the voice messaging system to an outlet on a circuit shared by equipment wiih large motors- especially motors that stop and start frequently. Circuits shared by refrigerators, heating and cooling equipment, or large photocopiers frequently interfere with...
Page 23
Telephone system requirements .- ::f? Preparing your customer’s telephone system to support the voice messaging system is straightforward. To complete this step, you must know how to program the telephone to work with voice mail. For information, refer to page 28. After ensuring that the customers tele- phone system meets the voice messaging system’s requirements, follow. the instruc- tions in “Preparing the telephone system’ and “Testing the single-line ports” later in this chapter, before...
Page 24
TELEPHONE SYSTEM REQUIREMENTS To work with the voice messaging system, each single-line telephone port must meet two requirements: l 90 Volt AC ringing, the industry stan- dard. The single-line port must generate this ring signal for the voice messaging system to recognize and answer an “incoming” call. l DTMF (touchtone) signals must be passed to the voice messaging system ports through the single-line port. In addition, the telephone system must be able to receive and interpret the DTMF...
Page 25
TELEPHONE SYSTEM REQUIREMENTS ,.-. ,.. Special telephone system capabilities The voice messaging system offers several voice mail features that take advantage of special capabilities found on some tele- phone systems. The voice messaging l _ system’s feature and the corresponding telephone system capabilities are described 0 as follows. Message notification The voice messaging system can notify ti subscriber of new messages. It does this in one of the following ways: Activating a message...
Page 26
TELEPHONE SYSTEM REQUIREMENTS Call forward to personal greeting When call forwarding is supported, the telephone system automatically forwards calls to the voice messaging system when an extension is busy or unanswered. When the telephone system forwards a call to the voice messaging system, it sends a follow- along ID. This ID identifies the extension the call was forwarded from. When the voice messaging system answers the forwarded call, it hears the follow-along ID information, and knows...
Page 27
Preparing the telephone system To prepare the telephone system for the voice messaging system, follow these six steps. Depending on the telephone system you are connecting to, you may need to perform additional stens. Cl cl Ll Install the hardware. Install the SLT-Adapter (refer to Section 300 of the DBS manual) on the tele- phone system to make it fully compat- ible with the voice messaging system. Program the telephone system. Program the telephone system software to work with the voice...
Page 28
a a Install modular jacks for connecting the voice messaging system ports. After you have installed the hardware and completed telephone system pro- gramming, install standard modular jacks and connect them to the telephone system single-line ports. Through these jacks, you connect the telephone system to the voice messaging system with standard, four-conductor leads. These jacks will also serve as test connection points. The voice messaging system voice ports use single-line modular RJ-11...
Page 29
Installing the telephone system .? :: .. .: ..:;‘ : I The following items are necessary to connect to the voice messaging system. Preparatory programming requirements _ _.._ r. _ For the DBS 40,72, or 96 The telephone system requires ‘the follow- ing programming before connecting to the voice messaging system: Cl CPC-All Software (9.01 or later) c3 SLT-Adapter cl For the DBS 824 Cl CPC-S or M software (3.03 or later) Cl SLT-Adap ter 0 cl Definition of hardware Program the telephone system...
Page 30
INSTALLING THE TELEPHgNE SYSTEM Special programming requirements The following procedures are the minimum required programming to ensure the proper ftmctioning of the telephone system with the voice messaging system. Caution When setting other telephone system options, be sure. to avoid conflicts with the settings in these procedures. Conflicting options may affect the proper functioning of the voice messaging system. To assign a terminal type to each voice port 6 7 Enter programming mode....